Kenneth Kaunda International Airport

Kenneth Kaunda International Airport (LUN) is not just the main air gateway to Zambia, but also the starting point for unforgettable journeys through the heart of Africa. Named after the country's first president, this airport serves as a key transport hub for the entire region. Following the opening of a modern new terminal in 2021, it has become even more comfortable for travellers arriving in Lusaka or transiting to the famous national parks and Victoria Falls.

One of the main features of the airport is its modern infrastructure. The New Terminal 2, opened in August 2021, handles all international flights and offers passengers a high level of comfort. Meanwhile, Terminal 1 is now designated for domestic flights, making navigation through the airport simple and straightforward. The airport serves as a base for several local airlines, including Proflight Zambia and Zambia Airways, ensuring convenient connections to other cities in the country. Passengers have access to shops, restaurants, currency exchange bureaus, and free Wi-Fi, allowing for a comfortable wait before their flight.

For your convenience, we have compiled the essential contact information for Kenneth Kaunda International Airport.

• Official Website: www.zacl.co.zm. Here you will find flight schedules, information about services, and the latest airport news.
• Help Desk Phone: +260 211 271313. You can call this number to clarify information about flights and airport services.
• Address: Great East Road, Lusaka, Zambia.
• Email: customercare@zacl.co.zm. A convenient method for written inquiries and feedback.
• Social Media: The airport is present on major platforms such as Facebook and X (Twitter), where operational updates are published.
• Lost Luggage Information: In case of lost luggage, you should first contact the Lost and Found counter or your airline's representative at the airport.
• Passenger Support Service: For assistance and answers to general questions, you may use the help desk phone or send an email.

Getting to Kenneth Kaunda International Airport (LUN) from the city centre of Lusaka is possible via several methods suitable for different budgets and preferences. The airport is located approximately 27 kilometres east of the business centre of the capital of Zambia, and the journey usually takes from 30 to 60 minutes depending on traffic conditions.

Taxis and Transfers are the most popular and convenient option for tourists. You can find official taxis at the terminal exit or use ride-hailing apps such as Uber or Bolt, which operate in Lusaka. The cost of the trip will depend on demand and the time of day, but this is generally the most predictable method in terms of time and comfort. For greater peace of mind, you can book a private transfer in advance through online services or your hotel. This eliminates the need to negotiate the price on the spot.

Public Transport represents a more budget-friendly but also more complex alternative. There may not be direct shuttle buses to the airport similar to European services. The main form of public transport here consists of minibuses. This option is suitable for experienced travellers ready for an adventure, as routes may be unclear and the ride less comfortable. It is recommended to check with locals or your hotel regarding the best route to reach the airport area.

If you plan to travel around the country by car, then car rental is an excellent choice. Kenneth Kaunda Airport hosts representatives of several international and local rental companies. You can rent a car directly upon arrival or book it online in advance. For those arriving at the airport in their own or rented vehicle, parking is provided. There are zones for both short-term and long-term parking.

Kenneth Kaunda International Airport (LUN), the main aviation hub of Zambia's capital, Lusaka, consists of two main passenger terminals. Their structure and purpose are clearly divided, which simplifies navigation for travellers.

Terminal 2 (New International Terminal) is the modern and primary building of the airport, serving all international flights. It was opened relatively recently and designed according to modern standards. The building has two main levels: the departure zone with check-in counters, passport control, and shops is located on the upper floor, while the arrival zone, baggage claim, and customs control are on the lower floor. The terminal is equipped with aerobridges, ensuring comfortable boarding and disembarking directly into the building. Main services are concentrated here: cafes, restaurants, duty-free shops, and business lounges.

Terminal 1 (Old Terminal) is the previous international airport building, which is now used primarily for servicing domestic flights within the country. It is significantly smaller in size and offers a more basic set of services compared to the new terminal. If your journey through Zambia includes flights to other cities, your departure will likely be from here.

The terminals are located in close proximity to each other but are separate buildings. Moving between them is possible on foot, although it may be inconvenient with luggage. Key recommendation: always check your ticket in advance to see which terminal — T1 or T2 — your flight operates from to avoid confusion and rushing. For international flights, it is recommended to arrive at the airport 2.5-3 hours before departure for check-in and security screening. For domestic flights, 1-1.5 hours is usually sufficient. Navigation in the new Terminal 2 is intuitive thanks to clear signage in English, making orientation quite simple even for first-time visitors.

Kenneth Kaunda International Airport, the main aviation hub of Zambia, has a rich history closely tied to the formation and development of the country. Its official opening took place in 1967, just three years after the country gained independence. Initially, it was named Lusaka International Airport Lusaka and was built with the ambitious goal of replacing the old airfield and becoming a modern gateway to the new nation, capable of accommodating large intercontinental liners.

A crucial historical event in the life of the airport was its renaming. In 2011, it received its current name in honour of Kenneth Kaunda, the first president of Zambia, in recognition of his contribution to the country's development. Over the decades, the airport has continuously evolved, but the most significant modernisation occurred in recent years. As part of a massive project, a completely new passenger terminal was built, officially opening for international flights in August 2021.

This reconstruction allowed not only for an increase in capacity to several million passengers per year but also raised the level of comfort and service to international standards. An interesting fact: from the very beginning, the airport played a key role in connecting landlocked Zambia with the rest of the world. It has witnessed many important moments in the history of the country and the entire region. Today, the airport not only handles the majority of international flights arriving in the country but is also the main base for the national carrier, Zambia Airways. Modern infrastructure makes it one of the key transport hubs in Southern Africa.

Kenneth Kaunda International Airport offers passengers a modern level of service, especially following the opening of the new terminal. All conditions have been created here for a comfortable wait for flights, handling business matters, and relaxing.

For those feeling hungry, the airport features various cafes and restaurants where you can have a quick snack with a sandwich and coffee, or a full meal, trying dishes of local or international cuisine. In the departure zone, there are Duty Free shops offering a wide range of products: from perfumery and premium goods to local souvenirs, which will serve as excellent reminders of your trip to Zambia.

For a more comfortable wait, business class passengers can utilise the services of VIP lounges, where one can work or rest in a quiet atmosphere. Other travellers have access to free Wi-Fi throughout the terminal, as well as numerous charging stations for mobile devices, ensuring you stay connected.

Lusaka Airport provides all necessary financial services: there are bank branches, ATMs, and currency exchange bureaus. In case of feeling unwell, a medical centre is available within the terminal to provide first aid. For travellers with children, mother and child rooms are equipped, and for passengers with reduced mobility, a barrier-free environment has been created, including ramps and specially equipped restrooms.

If you have a long layover or an early flight, hotels are located in the immediate vicinity of the terminal where you can stay in comfort. For business travellers, the airport offers business centres and conference rooms services, allowing for meetings and negotiations without leaving the premises.

At Kenneth Kaunda International Airport, travellers will find a good selection of establishments to grab a snack or have a full lunch. Most cafes and restaurants are concentrated in the modern main terminal and offer both international and some local dishes.

Landside (Before Security): In the public area, before check-in and security, there are several cafes. This is a convenient option for those meeting or seeing off passengers, or those who have arrived at the airport early. Here you can enjoy coffee with fresh pastries or order a sandwich. Such establishments usually offer a cosy atmosphere for waiting.

Airside (After Security): The main dining options are located in the departure zone. Passengers have access to a food court with several fast-food operators offering pizza, burgers, and fried chicken, as well as à la carte restaurants. There are also refreshment areas where you can order beverages and light snacks before your flight.

Regarding cuisine, the emphasis is on international standards; however, menus in some restaurants feature dishes with local flair, such as grilled meat or sides made from local vegetables. Coffee shops are ideal for a quick bite, while restaurants with full menus are perfect for a leisurely lunch or dinner. Most establishments are ready to offer vegetarian options, however, for specific dietary requests (vegan, Halal, gluten-free), it is recommended to verify information directly with the staff.

Prices at the airport are generally higher than average compared to the city. The opening hours of most cafes and restaurants are aligned with flight schedules; many are open from early morning until late at night. Some fast-food outlets in the departure zone may operate 24/7 or until the last flight.

To ensure your journey through the main airport of Zambia goes smoothly, it is worth considering a few tips. Plan your arrival at Kenneth Kaunda International Airport in Lusaka in advance: 3 hours before an international flight and 2 hours before a domestic one. This will give you sufficient time for check-in and security clearance without unnecessary rushing.

To save time, use online check-in if your airline provides this service. Keep all documents ready at the check-in counter and during security screening: passport, ticket, and visa. Remember standard security rules: liquids in hand luggage are allowed only in containers up to 100 ml, packed in a single transparent bag. Large electronics, such as laptops and tablets, must be removed from bags for separate scanning.

When choosing a seat on the plane, be guided by your preferences: a window seat offers beautiful views, while an aisle seat provides more freedom of movement. Be sure to pack essentials in your hand luggage: documents, money, chargers, personal medication, and a change of clothes in case your checked luggage is delayed. It is strictly prohibited to carry sharp objects and flammable substances in the cabin.

If you have a transfer in Lusaka, find the gate number for your next flight on the information board immediately upon arrival. Clarify at the initial check-in whether you will need to collect and re-check your luggage. Upon entering the country, be prepared to complete a customs declaration — honestly declare all goods subject to declaration to avoid delays.

A few tips for saving money: bring an empty reusable water bottle and fill it at drinking fountains after the security zone. Currency exchange rates at airports are often not the most favourable, so it is better to take care of this in advance. In case of a flight delay, contact your airline representative immediately. Inquire about your rights to meals or accommodation and keep all receipts for necessary expenses for potential compensation.