Air Baltic flights and airline information

Air Baltic is the national airline of Latvia and one of Northern Europe's most dynamically developing carriers. Founded in 1995, the company has grown from a small regional player into an innovative leader, connecting the Baltic states with key metropolises in Europe, the Middle East, and the CIS. The primary hub for BT routes is the modern airport in Riga.

The airline positions itself as a hybrid carrier, combining the best practices of traditional airlines with the efficiency of low-cost carriers. This allows it to offer passengers both affordable tickets and premium business-class service.

One of the greatest points of pride for Air Baltic is its fleet: the company became the world's first operator to transition entirely to Airbus A220-300 aircraft. These airliners provide passengers with exceptional comfort thanks to wider seats, larger windows, and spacious overhead bins. Furthermore, the airline regularly receives high marks for punctuality, ranking among the world's leaders in this category.

Attention to detail and care for the environment are essential components of the company's philosophy. Air Baltic actively implements sustainable development programs, striving to minimize its carbon footprint. For travelers, this means not only an enjoyable flight but also support for a responsible attitude toward the environment.

You can contact the airline representatives and get necessary assistance through the following methods:

• Official website: airbaltic.com
• Customer support phone: +371 6700 6006 (Mon–Fri 07:00–22:00, Sat–Sun 08:00–20:00 Latvian time)
• Email for charter flights: charter@airbaltic.com
• Official head office address: Tehnikas iela 3, Lidosta „Rīga“, Mārupes novads, LV‑1053, Latvia
• Social media: official pages are available on Facebook and Instagram
• Mobile app: available for download on the App Store and Google Play

We recommend checking the current contact information on the airline's official website before making calls or sending requests.

Baggage rules at Air Baltic depend directly on the selected fare (Green, Green Plus, Classic, or Business) and the flight destination. In economy class fares, carry-on allowance is usually limited to one bag and one personal item, with the total weight not exceeding the established limit. To avoid extra fees, it is recommended to check the dimensions of your bags in advance.

Checked baggage weighing up to 23 kg with a total dimension sum of up to 100×50×80 cm is more cost-effective when paid for during the online booking process. The cost of this service starts from approximately $22, while paying directly at the airport can be significantly more expensive—starting from $82. Business class passengers are provided with increased allowances, allowing several pieces of baggage to be carried free of charge.

Separate rules apply for the transportation of special equipment, such as skis, surfboards, or musical instruments. It is important to remember that such items require prior notification to the airline. For safety reasons, the transportation of dangerous items, including flammable liquids and high-capacity lithium batteries, is strictly prohibited on board. For secure packaging of fragile items, use hard cases and do not forget to label your baggage with contact details.

Cabin Transportation

• Small dogs and cats are allowed in the cabin on Air Baltic flights.
• The animal must be in a special waterproof carrier that can be completely closed.
• The maximum weight of the pet together with the container and its dimensions are strictly limited by the airline's requirements for placement under the seat.

Cargo Hold Transportation

• Larger animals are transported in a ventilated and heated cargo hold.
• The container must be spacious enough for the animal to stand, turn, and lie down in a natural position.
• Strength and lock requirements for the container comply with international IATA standards.

Required Documents and Cost

• A veterinary passport, microchip, and confirmation of all required vaccinations are necessary for the flight.
• The passenger is responsible for compliance with the import regulations of the destination country.
• The pet transportation service is subject to a fee and requires mandatory confirmation from the airline when booking the ticket.

Please note that restrictions on the transportation of brachycephalic breeds may apply on certain flights. We recommend contacting customer support in advance to clarify all details.

airBaltic Club Program

For frequent flyers, the airline offers the airBaltic Club loyalty program. This is a digital point accumulation system that allows you to turn flight miles into real privileges and bonuses.

Membership Levels and Privileges

• Club: The entry level, allowing you to collect points and spend them on reward tickets.
• Executive: Provides benefits such as fast-track security and additional miles.
• VIP: The highest status, granting access to business lounges, priority boarding, and free baggage allowance.

How to Earn and Spend Points

• Points are awarded for every dollar spent on Air Baltic tickets and additional services (seat selection, baggage).
• Bonuses can also be accumulated with partners: when booking hotels, renting cars, and making purchases.
• Accumulated points can be spent on completely free flights, upgrades to business class, or gift cards in the program's online shop.

Joining the program is free on the official website or through the mobile app, which will serve as your digital membership card.

Air Baltic offers passengers two main classes of service: Business and Economy. In business class, travelers are guaranteed exceptional service, including priority check-in, access to exclusive lounges, and a full three-course meal with a wide selection of beverages. In economy class, the service is built on the principle of individual choice: you pay only for the services you actually need.

The airline's fleet, consisting of modern Airbus A220-300 aircraft, ensures a high level of comfort on board. Passengers can enjoy ergonomic seats with increased legroom and an innovative lighting system. An on-board shop and the Sky Cafe menu are available, where snacks and hot meals can be purchased. For convenience in managing your trip, a mobile app is provided, allowing you to check in for flights and select seats online.

Special attention is given to specific categories of passengers. The airline provides escort services for minors traveling without parents and ensures comfortable conditions for people with disabilities. Passengers can pre-order special meals that meet their dietary or religious preferences, whether they are vegetarian dishes or gluten-free menus.

The airline Air Baltic provides extensive coverage of European cities, focusing on convenient connections between Northern, Western, and Eastern Europe. The main operating center and primary hub is Riga, from which flights are operated to the most popular tourist and business destinations.

Thanks to a developed route network, passengers can easily reach major capitals and cultural centers such as Amsterdam, Stockholm, or Helsinki. The airline also actively develops regional connections, linking Tallinn and Vilnius with Germany's largest airports, including Munich and Stuttgart.

To purchase Air Baltic tickets at the best prices, it is recommended to plan your booking at least 2–3 months before departure. The airline often holds sales, such as the famous "Cherry Sales," during which you can find very cheap flight options. The lowest fares are usually available for mid-week flights—Tuesday and Wednesday are traditionally considered the most budget-friendly days to fly.

Online check-in opens 5 days before the flight for most fares, and we recommend completing it as early as possible to secure the best seats. Please note that selecting a specific seat in economy class is often a paid service, but the system will automatically assign you a seat for free if you do not make a selection yourself.

Using the airline's mobile app not only simplifies booking management but also allows you to receive real-time notifications about delays or gate changes. It is also worth considering purchasing travel insurance directly on the website when buying your ticket—this provides additional protection in case of unforeseen circumstances or lost baggage. Remember that adding extra services (such as baggage) after purchasing the ticket costs more than during the initial booking.

The history of Air Baltic began in August 1995 as a joint venture between the Latvian state and the Scandinavian giant SAS. The airline performed its first flight on a Saab 340 aircraft, laying the foundation for the development of modern air travel in the post-Soviet Baltic region. From the very beginning, the company aimed to implement Western standards of safety and service quality.

A key milestone in its development was the creation of a powerful hub at the Riga airport. In the early 2000s, the airline began a large-scale expansion, launching direct flights to Vilnius and Tallinn, which allowed it to become the largest carrier in all three Baltic states. Gradually, the fleet was replenished with modern Boeing aircraft, expanding the flight geography to the farthest corners of Europe.

An important stage of transformation was the decision to fully modernize the fleet. Air Baltic made history as the world's first customer and operator of the newest Airbus A220-300 aircraft. This strategic step allowed the company to significantly reduce operating costs and environmental impact, making flights more comfortable for passengers and more efficient for business.

Today, Air Baltic is not just a national carrier but a modern, high-tech company with its head office near the Riga airport. It continues to strengthen its position by implementing innovations in digital services and sustainable development, while remaining true to its mission—to provide reliable connections between the region and the rest of the world.