Air Dolomiti flights and airline information

Air Dolomiti is a refined Italian airline that harmoniously combines the reliability of German standards with the hospitable atmosphere of sunny Italy. Founded as an independent regional company, it is now an essential part of the Lufthansa Group, providing high-class connections between key Italian cities and major European hubs. The airline's main operating base in Germany is Frankfurt am Main, which allows passengers to travel comfortably around the world using the extensive route network of its partners.

The uniqueness of Air Dolomiti lies in its "boutique" approach to service. Passengers appreciate the airline for its attention to detail: from the elegant crew uniforms to the selection of Italian wines and snacks on board. Although the company is not formally a full member of Star Alliance, it is fully integrated into its infrastructure, providing customers with all the benefits of the global alliance.

The airline's fleet consists of modern and environmentally friendly narrow-body aircraft, perfectly suited for regional flights. Every flight under the EN code is not just a journey from point A to point B, but an immersion into Italian culture. The airline has been repeatedly recognized with awards for service quality and punctuality, maintaining its status as one of Europe's most reliable regional carriers.

The advantages of flying with Air Dolomiti include a flexible fare system and impeccable service at all stages of the journey. Thanks to close cooperation with its parent company, passengers get access to through-check-in for baggage and convenient connections in cities such as Munich or Verona. This makes the carrier an ideal choice for both business people and tourists looking to start their vacation in comfort.

• Official website — airdolomiti.eu
• Phone — main international support center: +39 045 288 6140; service center in Germany: +49 089 975 804 97.
• Email — booking center: salescenter@airdolomiti.it; press office: pressoffice@airdolomiti.it.
• Social media — Air Dolomiti's official accounts are on Facebook, Instagram, LinkedIn, Twitter, and YouTube.
• Mobile app — the Lufthansa app is used for booking management and check-in; a dedicated Air Dolomiti In-flight Entertainment app is also available for use on board.
• Emergency support — for questions regarding flight delays or baggage tracking, it is recommended to contact the global Sales Center or staff at the check-in counters at base airports.

It is recommended to check the airline's official website for the latest contact information and changes to service center operating hours.

Baggage rules at Air Dolomiti are synchronized with the Lufthansa Group policy, which significantly simplifies planning complex routes. As carry-on baggage, one item weighing up to 8 kg with maximum dimensions of 55x40x23 cm is allowed in the cabin. Additionally, passengers can bring a small personal item, such as a laptop bag or a handbag. For business class travelers, the allowance is often extended to two pieces of carry-on baggage.

Checked baggage depends on the selected fare. Standard economy class usually includes one piece weighing up to 23 kg. However, it is worth paying attention to Light category fares: they are the most budget-friendly but do not include free checked baggage in the cargo hold. In business class, the allowance increases, allowing for up to two suitcases of 32 kg each. Any excess of the established weight or piece limits is paid for separately according to current rates.

Special conditions apply for transporting specific items such as ski equipment, musical instruments, or strollers. Most strollers and car seats can be brought to the aircraft steps free of charge. It is recommended to declare sports equipment in advance via the support service, as space in the baggage hold for oversized cargo may be limited.

It is strictly prohibited to carry explosive substances, flammable liquids, and other dangerous items in checked or carry-on baggage. To avoid delays during screening, it is recommended to pack liquids in transparent bags with a volume of up to 100 ml (for carry-on baggage) and check the list of prohibited items on the Air Dolomiti website in advance.

Pet Transportation in the Cabin

• Weight and dimensions: The maximum weight of the pet including the carrier must not exceed 8 kg.
• Container requirements: The carrier must be soft, waterproof, and bite-resistant, with maximum dimensions of approximately 55x40x23 cm, so that it fits freely under the seat in front of you.
• Permitted types: Only small dogs and cats are allowed in the cabin.

Transportation in the Cargo Hold

• Container: Larger animals require rigid containers that meet IATA standards, allowing the animal to stand and turn around.
• Conditions: Air Dolomiti's cargo holds are heated and ventilated, ensuring the pet's safety during the flight.

Required Documents

• Veterinary passport: An international passport with records of all necessary vaccinations (including rabies) is mandatory.
• Microchip: The animal must be microchipped in accordance with European standards.
• Certificates: Additional veterinary certificates may be required depending on the destination country.

Cost and Preparation

The pet transportation service is subject to a fee and depends on the pet's weight and the chosen method of transport. The cost is fixed according to the Lufthansa Group price list. We recommend starting flight preparations in advance: get your pet used to the carrier a few weeks before the flight and do not feed it heavily right before departure.

Restrictions

• Breeds: Restrictions may apply to the transportation of brachycephalic dog breeds (flat-faced) due to the risk of breathing problems under stress.
• Seasonality: During periods of extreme heat or cold, transportation in the cargo hold may be temporarily restricted.

Since the number of animals on each flight is strictly limited, be sure to contact Air Dolomiti or Lufthansa immediately after booking your ticket to confirm the possibility of transporting your pet.

Miles & More Program

Air Dolomiti does not have its own independent rewards program; instead, it is fully integrated into Miles & More — the leading loyalty program in Europe, owned by the Lufthansa Group. This opens up huge opportunities for passengers to earn and use bonuses worldwide.

Membership Levels and Privileges

• Base: The entry level, allowing you to earn miles for every flight.
• Frequent Traveller: Awarded for a certain number of flights. Grants access to business lounges, increased baggage allowance, and priority check-in.
• Senator: Offers access to exclusive Senator Lounges, guaranteed seat booking, and the highest priority on the waiting list.
• HON Circle: The elite status for the most frequent flyers, including personal assistant services at the airport and limousine service.

Earning and Using Miles

Miles are earned for every flight segment operated by Air Dolomiti, as well as for purchases from numerous partners: hotels, car rental services, and banks. Earned points can be spent on award tickets, upgrades to Business Class, or on products in the specialized WorldShop store.

Alliance Benefits

Thanks to the close connection with Star Alliance, Miles & More members can use their privileges on flights of dozens of partner airlines. This makes participating in the program beneficial even for those who rarely visit Italy but actively travel to other international destinations. Registration in the program is free and available on the official website.

On board Air Dolomiti, passengers are offered two main classes of service: Economy and Business. Economy class is focused on comfort and efficiency: ergonomic seats and friendly service make even a short flight pleasant. Business class offers additional privileges, including a free adjacent seat for more personal space, priority airport service, and an expanded menu.

The airline's gastronomic concept is inspired by Italian traditions. Depending on flight duration and service class, guests are offered high-quality snacks and drinks. A feature of Air Dolomiti is the emphasis on authentic products from Italian regions, allowing you to taste the country even before landing. The Air Dolomiti In-flight Entertainment system is also available, which can be accessed from a personal gadget via on-board Wi-Fi to watch movies or read magazines.

For travelers with children, all necessary conditions are provided: from the possibility of carrying cradles to a special children's menu, which is recommended to be ordered in advance. Passengers with disabilities are provided with a full range of assistance services at the airport and on board. If special dietary meals are required (vegetarian, gluten-free, etc.), they can be selected when booking a ticket to make the flight as comfortable as possible.

Air Dolomiti's flight geography covers the most important cultural and economic centers of Europe, creating a convenient bridge between Italy and Germany. A key link is Frankfurt am Main, from where passengers can continue their journey to any point in the world.

The airline's route network includes gems such as Florence, Venice, and Bologna, providing direct access to Italian heritage. Thanks to flights to Munich and Milan, the carrier is in demand among both art lovers and business representatives.

To get the best fares on Air Dolomiti flights, it is recommended to book tickets as early as possible, ideally 2-3 months before departure. The best deals are most often found when purchasing on Tuesday or Wednesday. Use the official website or Lufthansa booking systems to see current fares, including the budget Light category.

Online check-in opens 23 hours before departure. We strongly recommend checking in advance via the Book and Manage section to choose the most comfortable seats in the cabin for free (depending on the fare). For those who value space, seats with extra legroom in the front rows of economy class are available for an additional fee.

Don't forget to install the Lufthansa mobile app: it allows you to store your boarding pass electronically and receive prompt notifications about flight status changes. Also, when booking, consider travel insurance, which will cover unexpected expenses in case of trip cancellation or baggage delay, ensuring your peace of mind throughout the journey.

The history of Air Dolomiti began in 1989 in Verona, Italy. Founded with the aim of establishing high-quality regional air connections, the company quickly occupied the niche of a carrier offering premium service on short distances. From the very beginning of its journey, the airline focused on connecting the northern regions of Italy with key European cities, which predetermined its success.

The most important milestone in its development was the rapprochement with the German national carrier. In the 1990s, active cooperation with Lufthansa began, which eventually led to Air Dolomiti becoming a full part of the Lufthansa Group. This merger allowed the Italian brand to maintain its authenticity while gaining access to the powerful technological and logistical resources of one of the world's largest aviation groups.

The airline's fleet has undergone significant evolution: from small turboprop aircraft to modern Embraer jets. These aircraft are ideally suited for operation at regional Italian airports such as Florence or Verona, while providing a high level of comfort for passengers. Gradual fleet renewal has allowed the company to significantly reduce its environmental impact and improve fuel efficiency.

Today, Air Dolomiti is a modern and innovative company that continues to expand its flight geography. Integration into hubs in cities such as Munich and Frankfurt am Main has made it an indispensable partner for millions of travelers. Staying true to its roots, the airline actively implements digital solutions and sustainable development programs, looking confidently into the future of civil aviation.