BA CityFlyer flights and airline information

China Southern Airlines (IATA: CZ) is one of the largest air carriers not only in Asia but on a global scale. With an impressive fleet and serving millions of passengers annually, the company has established itself as a key player in China's international and domestic transportation market. The airline's hub in Amsterdam serves as the main link for its European routes.

The airline is known for its commitment to constantly expanding its route network and implementing modern service standards. Although at various times China Southern Airlines has been associated with global aviation alliances such as SkyTeam, it is recommended to check the current cooperation status on the carrier's official resources, as the company actively develops its own partnership agreements.

Key advantages of the carrier include its extensive route network connecting Asia with Europe, America, and Oceania, as well as a high level of flight safety. China Southern Airlines regularly receives high marks in industry ratings for its service quality and the comfort of its long-haul aircraft, including modern Airbus and Boeing models.

The company pays special attention to technology: passengers have access to a convenient mobile application and a functional website for booking management. Thanks to the strategic location of its bases, the airline provides convenient connections for travelers heading from various regions of the world to the largest metropolises of the East.

• Official website — csair.com
• Global Service Hotline — +86 400 869 5539
• Inquiry Center in China — 95539
• Support Email — 95539@csair.com, flychinasouthern@csair.com
• Social Media — accounts are available on Facebook, Twitter, Instagram, and VK.
• Mobile App — “China Southern Airlines” is available for download on the App Store and Google Play.
• Headquarters — No. 68 Qixin Road, Baiyun District, Guangzhou.

For prompt assistance and to check the current contact details in your region, it is recommended to visit the “Contact Us” section on the airline's official website.

Baggage allowance rules at China Southern Airlines are flexibly adjusted depending on the selected fare, class of service, and the specific route. Travelers are always advised to check the current norms on their ticket or the official website before departure.

Carry-on baggage
Passengers are usually allowed to bring at least one piece of carry-on baggage into the cabin. The weight and dimensions depend on the class of service: rules are stricter in economy class, while business and first-class passengers can expect additional privileges. In addition to the main bag, personal items such as a handbag or laptop may be taken.

Checked baggage
The free baggage allowance is determined by the ticket class (Economy, Premium Economy, Business, or First). On international flights, it is standard to allow one or two suitcases of a certain weight. Please note that some promotional fares may not include free baggage.

Excess and special baggage
Additional fees apply for exceeding the weight, number of pieces, or dimensions. Special packing and registration rules apply for the transportation of sports equipment, musical instruments, or strollers. Most oversized items require prior coordination with the airline.

Packing tips
It is recommended to use durable suitcases and securely attach tags with contact information. It is forbidden to carry flammable substances, high-capacity lithium batteries, and other dangerous items in baggage; a list of these is available on the carrier's website.

Transportation of animals in the cabin and baggage compartment

China Southern Airlines provides services for the transportation of domestic pets; however, rules may vary significantly depending on the aircraft type and the requirements of the destination country.

• In the cabin: Only small animals in special carriers are allowed. The total weight of the pet together with the container must not exceed the established limits (usually around 5-8 kg).
• In the baggage compartment: Medium and large-sized animals are transported in a heated cargo hold in certified containers that comply with IATA standards.
• Container requirements: The carrier must be secure, provide sufficient ventilation, and allow the animal to stand up and turn around.

Required documents and preparation

• Documentation: The passenger is required to provide a veterinary passport, vaccination certificates, and an international health certificate.
• Restrictions: Strict bans may apply to the transportation of certain brachycephalic breeds (pugs, bulldogs, Persian cats) due to health risks during the flight.
• Cost: Animal transportation is not included in the free baggage allowance and is paid for at excess weight rates.

Before planning a trip with a pet, it is essential to contact the China Southern Airlines call center to clarify the possibility of transportation on a specific flight and to reserve a space for the animal.

Sky Pearl Club Loyalty Program

China Southern Airlines offers its frequent flyers membership in the Sky Pearl Club program, which allows them to accumulate miles and exchange them for various privileges.

Tier levels and benefits

• Base Level: Accumulation of miles for every flight taken and access to basic services.
• Silver Status: Priority check-in, lounge access, and additional baggage allowance.
• Gold and Platinum Statuses: Maximum boarding priority, guaranteed seats on overbooked flights, and access to VIP lounges across the entire partner network.

How to earn and spend miles

• Earning: Miles are earned for flights with China Southern Airlines, as well as for using partner hotel services, car rentals, and making purchases with participating companies.
• Spending: Accumulated points can be spent on award tickets, class upgrades (for example, from economy to business), or paying for additional airport services.

Joining the program is free and available on the official website. Participation in the Sky Pearl Club opens up wide opportunities for comfortable travel across China and beyond.

The level of comfort on board China Southern Airlines meets the international standards of network carriers. Passengers are offered a choice of several service classes: from the affordable Economy to the exclusive First Class on flagship liners.

In Business and First Class, travelers will find seats that fold out into a full bed, an expanded menu featuring Chinese and European cuisine, and personal travel kits. In Economy Class, a comfortable seat pitch is maintained, and hot meals and drinks are provided on long-haul flights.

Entertainment and connectivity
Most of the airline's aircraft are equipped with individual entertainment systems with a large selection of movies, music, and games. Wi-Fi is available on several modern aircraft, allowing you to stay connected even during flights over the ocean.

Special services
For young travelers, children's kits and special bassinets are provided (upon prior request). Passengers with special dietary preferences can order vegetarian, kosher, or halal menus no later than 24 hours before departure. The company also provides full assistance for unaccompanied children and people with disabilities.

China Southern Airlines (CZ) connects the world's most important economic centers through its extensive network of routes. The carrier's key European hub is Amsterdam, from where regular flights are operated to various points around the globe.

The flight geography covers hundreds of destinations, ensuring reliable connections between London and major Asian metropolises. Thanks to a convenient schedule and flight frequency, travelers can easily plan both business trips and tourist routes across the Eastern Hemisphere.

To book China Southern Airlines tickets at the most favorable prices, it is recommended to use the official website csair.com. The most up-to-date information on fares, promotions, and special offers for loyalty program members is presented here.

When to book?
The best prices are usually available when purchasing 2-3 months before the planned trip. It is also worth paying attention to seasonal sales that the airline holds during national holidays and schedule changes.

Online check-in and seat selection
Online registration opens 24 hours before the flight. This is an excellent opportunity to choose a convenient seat in the cabin in advance — by the window or in the aisle. On many fares, seat selection is available at the booking stage, although on minimum fares, this service may be paid.

Mobile app
Using the official app simplifies booking management. You can quickly change flight dates, buy extra baggage, or process a ticket refund if your fare conditions allow it. Remember that refund requests are usually processed over a long period, so carefully study the fare rules before paying.

The history of China Southern Airlines began in 1988, when the airline was established as an independent entity during a large-scale reorganization of China's civil aviation. Since its founding, the carrier has been based in Guangzhou, which became the starting point for its rapid growth.

Over several decades, a small regional company has transformed into a global aviation giant. Gradually expanding its domestic route network, China Southern Airlines began actively entering international markets, opening flights to Europe, America, and Australia, making it the largest carrier in the country by passenger volume.

A significant stage in its development was the fleet renewal process. The airline was one of the first in the region to operate state-of-the-art Airbus A380 and Boeing 787 Dreamliner aircraft, which significantly improved comfort on long-haul routes and strengthened its image as a reliable international carrier.

Today, China Southern Airlines continues to follow the path of innovation by implementing digital services and expanding its presence in the global market. The headquarters in Guangzhou remains the heart of the company, coordinating the work of a fleet of hundreds of aircraft that daily connect continents and cultures.