Binter Canarias flights and airline information

Binter Canarias (NT) is a key airline for the Canary Islands, playing a vital role in ensuring transport connectivity across this unique Spanish region. Founded in 1989, the company has grown from a niche inter-island operator into a major international player connecting the archipelago with mainland Europe and Africa. The airline is based at Gran Canaria Airport, located in the city of Las Palmas.

While not a low-cost carrier in the traditional sense, Binter Canarias positions itself as a traditional regional airline with a high level of service. It is not part of global aviation alliances like Star Alliance or SkyTeam, which allows it to maintain independence and flexibility in shaping a route network focused primarily on the needs of island residents and visitors.

One of the company's main features is its modern and eco-friendly fleet. The fleet is primarily composed of reliable ATR 72 turboprop aircraft in their latest modifications, which are perfect for short hops between the islands. For longer routes to Madrid or African countries, the carrier uses modern Embraer jets, providing passengers with maximum comfort and speed.

Over its years of operation, Binter Canarias has repeatedly received prestigious awards as the best regional airline in Europe. Passengers value it for its punctuality, high frequency of flights, and commitment to classic service standards, which include complimentary snacks even on the shortest flights lasting only 30 minutes.

You can contact Binter Canarias representatives through the following communication channels:

• Official website: bintercanarias.com
• Customer support phone (Spain and international calls): +34 922 327 700, +34 928 327 700
• Customer service email: atencionclientes@bintercanarias.com
• Press email: prensa@bintercanarias.com
• Social media: Binter accounts on Facebook, @bintercanarias on Instagram, @BinterCanarias on X/Twitter, and official pages on LinkedIn and YouTube.
• Mobile app: Available for download in the App Store and Google Play under the name Binter.
• Head office address: C/ Ignacio Ellacuría Beascoechea, 2, Polígono Industrial Melenara, 35200 Telde, Gran Canaria, España.

For real-time flight status information or to manage your booking, it is recommended to use the mobile app or check the current data on the airline's official website.

The baggage policy at Binter Canarias is flexible and depends on the selected fare and flight destination. On most domestic flights between the Canary Islands, the airline follows a traditional model, including both carry-on and checked baggage in the ticket price, which distinguishes it from many budget carriers.

For carry-on baggage, passengers are usually allowed to take one item weighing up to 8 kg. In addition to the main bag, a small personal item (such as a handbag, laptop backpack, or briefcase) can be brought into the cabin. It is important to note that the dimensions of the carry-on baggage must allow it to be placed in the overhead bin or under the seat in front of you.

Checked baggage allowances vary: standard fares often allow for one suitcase weighing 20–23 kg. On international flights, requirements may be stricter or, conversely, expanded for business class fares (if available). In case of excess weight, an additional fee is charged per extra kilogram, the amount of which is specified during the booking process.

The transport of special items, such as surfing equipment, golf clubs, or musical instruments, requires prior arrangement. Strollers are usually carried free of charge. Before traveling, it is recommended to check the list of prohibited items (flammable substances, gases, high-power lithium batteries) on the official website to avoid delays during screening.

In-Cabin Transport

Binter Canarias allows the transport of small pets (dogs, cats, birds) directly in the cabin. The maximum weight of the animal including the carrier usually should not exceed 8 kg. The carrier must be soft-sided or hard-shelled, but must be waterproof and well-ventilated to ensure the pet feels comfortable during the short flight.

In the Cargo Hold

If the weight of the animal and its container exceeds the established cabin limits, transport is carried out in a special heated section of the cargo hold. Transport conditions include:

• The container must comply with IATA standards for strength and dimensions.
• The animal must be able to stand, turn, and lie down freely.
• As a rule, only one adult animal is allowed per container.

Required Documents and Cost

For travel, you must prepare a veterinary passport with records of microchipping and current vaccinations (especially against rabies). International flights may require additional certificates. The cost of the service depends on whether the pet travels in the cabin or cargo, as well as the route distance. The service must be booked in advance, as the number of pet spaces on board is limited.

Restrictions

• Brachycephalic Breeds: Due to respiratory structure, the transport of pugs, bulldogs, and Persian cats in the cargo hold may be restricted for safety reasons.
• Temperature Conditions: During periods of extreme heat, the airline may suspend the acceptance of animals in the cargo hold.

It is recommended to always contact the call center 48 hours before departure to confirm the possibility of transporting your pet.

BinterMás Loyalty Program

For frequent flyers, Binter Canarias offers a loyalty program that allows you to accumulate bonuses and enjoy exclusive privileges while traveling within the Canary Islands and beyond.

Membership Tiers and Privileges

The system features several status levels providing varying degrees of comfort:

• Verde: The base level, allowing you to start accumulating points and receive information support through a dedicated line.
• Plata: Silver status provides waitlist priority and the ability to check in at dedicated counters.
• Oro: Gold level offers maximum benefits, including priority boarding, extra baggage, and access to VIP lounges.

How to Earn and Spend Bonuses

Points are awarded for each flight segment on Binter flights. In addition to air tickets, program partners include local hotel chains and car rental companies. Accumulated points can be spent on:

• Booking award flight tickets for yourself or family members.
• Upgrading the class of service on board.
• Discounts at the program's partner companies.

Joining the program is completely free by registering on the airline's official website in the BinterMás section.

The level of service on board Binter Canarias meets the standards of the best regional carriers in Europe. Despite the short duration of most flights, the airline strives to make every minute of the flight pleasant for the passenger. The main service class is economy; however, the flexible Comfort and Premium fare systems allow for services similar to business class.

The seat configuration in ATR and Embraer aircraft is designed to provide sufficient legroom. On jet aircraft, the seat pitch is increased, which is particularly valuable on flights to Madrid. One of Binter's signature features is treating passengers to traditional Canarian sweets and drinks, even on short inter-island flights.

For travelers with children, unaccompanied minor services and priority boarding are available. Passengers with reduced mobility can count on full support from staff at the airport and on board. The in-flight entertainment system is mostly represented by digital content accessible through passengers' personal devices, and on international flights, service may include expanded meal options.

The flight geography of Binter Canarias covers all the Canary Islands, creating a reliable "air bridge" between them. The main hub of the route network is Las Palmas, from where dozens of flights depart daily.

In addition to domestic flights, the airline is actively developing international destinations, linking the archipelago with major cities in mainland Spain, Portugal, as well as key points in West African countries such as Morocco, Senegal, and Mauritania.

To find the most favorable offers from Binter Canarias, it is recommended to book tickets 4–6 weeks before departure. The best prices are often available when purchasing through the official website bintercanarias.com, where you can use a flexible date search. Look out for Basic fares if you need a minimal set of services, or choose higher tiers for the possibility of a ticket refund.

Online check-in opens 24 hours before departure and allows you to select your seat in advance. This is especially important if you are traveling with family or a large group. The Binter app is convenient because it allows you to store boarding passes electronically and receive prompt notifications about schedule changes.

When planning an inter-island flight with a connection, try to choose a single ticket—this guarantees airline support in case of a delay on one of the flights. Also, don't forget to check for insurance: although the airline is responsible for transport, an additional insurance policy will cover unforeseen medical expenses or loss of personal belongings.

The history of Binter Canarias began in 1989, when it was founded as a subsidiary of the national carrier Iberia to serve the Canary archipelago. The company's main goal was to create an efficient transport system that could compete with ferry services in terms of speed and convenience. The first flight took place on March 26, 1989, between the islands of Gran Canaria and Tenerife.

In 2002, a major turning point occurred in the company's history—it was bought by a group of Canarian investors, making it a fully independent local enterprise. This allowed Binter Canarias to respond more flexibly to the needs of the regional market and begin expanding beyond the archipelago. It was during this period that the active expansion of the route network toward Africa and mainland Europe began.

Fleet development went hand in hand with the company's growth. From the first CASA aircraft and early ATR models, the airline transitioned to modern ATR 72-600s, becoming one of the largest operators of this aircraft type in the world. In 2019, Binter Canarias became the first European carrier to include the latest Embraer E195-E2 jets in its fleet, opening a new chapter in the airline's long-haul flight history.

Today, Binter Canarias is not just an airline, but an entire transport holding company that includes its own ground handling and technical service units. The company actively implements sustainable development programs, striving to minimize its carbon footprint and preserve the unique ecology of the Canary Islands for future generations of travelers.