Boliviana de Aviacion flights and airline information

Boliviana de Aviación, widely known by the brand BoA, is the national flagship carrier of Bolivia. As a fully state-owned company, it plays a key role in ensuring the country's transport connectivity, operating both vital domestic flights and international journeys to major cities in the Americas and Europe. The airline's main hub is Viru Viru International Airport in Santa Cruz de la Sierra.

Today, BoA is positioned as a full-service network carrier offering passengers a traditional level of service. The airline is not a member of any global aviation alliances, such as Star Alliance or SkyTeam, but it actively develops partnerships and expands its route network to offer travelers convenient connections within Latin America.

Among the key advantages of Boliviana de Aviación, travelers highlight the reliability of a state carrier and the presence of both modern narrow-body aircraft for regional flights and wide-body Boeing 767 planes for long-haul distances in its fleet. The airline pays special attention to flight safety and maintaining high service standards, making it the primary choice for those planning a trip to the heart of South America.

The BoA route network covers the most important cities in the region, including Buenos Aires, São Paulo, and Lima, and also offers direct flights to Madrid and Miami. Constant fleet renewal and the expansion of its flight geography allow the airline to maintain its leadership position in the Bolivian aviation market.

To contact representatives of Boliviana de Aviación and receive prompt assistance, you can use the following contact details:

• Official website: boa.bo
• Contact center phone: 901-105010 (main Call Center number in Bolivia)
• Email: boa-institucional@boa.bo
• Headquarters: Av. Simón López 1582 esquina Germán Bush, Cochabamba, Bolivia
• Social media: BoA | Cochabamba accounts on Facebook, @BoABolivia on X (Twitter), @BoADigital on YouTube, as well as Instagram and TikTok profiles under the name boa_bolivia.
• Mobile app: It is recommended to check the official website's "Servicios" sections for current information on the app's availability and features.
• Emergency support: In case of flight delays or lost baggage, it is recommended to contact the airline's airport counters directly or call the specified hotline number.

We recommend always checking for the most up-to-date contact information on the airline's official website before planning your trip or contacting customer support.

Baggage allowance rules for Boliviana de Aviación (OB) may vary depending on the specific route and the selected fare. Basic norms are usually indicated on the electronic ticket, and it is recommended to check them directly during the booking process on the official website.

Carry-on baggage: Passengers are allowed to take one piece of carry-on baggage into the cabin. While exact dimensions may be specified at the time of purchase, it is standard for it to be a bag or a small suitcase that must fit in the overhead bin or under the seat in front of you. Additionally, you may take a personal item (handbag, laptop, or camera).

Checked baggage: On domestic flights within Bolivia, the standard free baggage allowance is often 20 kg. For international destinations, such as flights to Miami or Madrid, the allowance usually increases to 23 kg per piece of luggage. Business class passengers can expect higher baggage allowances.

Excess baggage: If your baggage exceeds the established weight or piece limits, an additional fee will be required. Excess weight rates are calculated per extra kilogram or per additional piece according to the airline's rules on the date of departure. Excess baggage can usually be paid for at the check-in counter at the airport.

Special items: Sports equipment (bicycles, surfboards), musical instruments, and strollers are transported by prior arrangement. Strollers can usually be checked in for free at the aircraft entrance and retrieved immediately after landing. Special packaging may be required for fragile items.

Prohibited items: Explosives, flammable liquids, gases, high-power lithium batteries, and toxic materials are prohibited from being carried in both checked and carry-on baggage. We recommend reviewing the full list of dangerous goods on the carrier's website in advance to avoid delays during screening.

Pet Travel in the Cabin

• Permitted animals: Usually, only small breeds of dogs and cats are allowed in the cabin.
• Weight and size: The maximum allowed weight of the animal together with the carrier is approximately 6–7 kg; however, the exact parameters should be confirmed at the time of booking.
• Carrier requirements: The container must be soft or hard-sided, well-ventilated, with a waterproof bottom, and its dimensions must allow it to be placed under the seat.

Transportation in the Cargo Hold

• Conditions: Animals whose weight exceeds the cabin limits are transported in a specially equipped heated compartment.
• Container: Must comply with IATA standards, be durable, lock securely, and allow the animal to stand up fully and turn around.

Required Documents

• Veterinary passport: An international passport with records of all necessary vaccinations is mandatory.
• Certificates: A veterinary health certificate issued shortly before departure is required.
• International requirements: When flying to other countries, it is necessary to comply with the veterinary rules of the destination country (e.g., microchipping or special tests).

Costs and Restrictions

The pet transportation service is paid and is calculated as excess baggage or at a fixed rate. Important: There are restrictions on the transportation of brachycephalic breeds (flat-faced animals such as pugs or Persian cats) due to the risk of breathing problems during the flight. Seasonal restrictions may also apply during extremely high or low temperatures.

To guarantee a space for your pet, be sure to contact Boliviana de Aviación by phone or email in advance, as the number of animals on a single flight is strictly limited.

BoA Loyalty Program

At present, Boliviana de Aviación does not promote a large-scale public loyalty program similar to the global mileage accumulation systems of the world's largest alliances. Information regarding specific membership levels (such as Silver or Gold) and detailed rules for earning points for flights is not publicly available on the carrier's main website.

Features of Bonus Accrual and Usage

• Mileage Accrual: In the absence of a standard mileage program, earning points for regular BoA flights for individual passengers may not be available through typical online tools.
• Corporate and Local Programs: The airline may offer special conditions or discount programs for corporate clients and certain passenger groups within Bolivia.
• Partners: Since BoA is not part of any aviation alliances, the ability to earn or spend miles on flights of other international carriers (such as Star Alliance airlines) is currently not provided.

Despite the lack of a public bonus system, the airline focuses on providing competitive fares and quality service for all categories of travelers. If you frequently use BoA services, we recommend checking for any current local offers or incentive programs at sales offices or through the airline's contact center in Cochabamba or La Paz.

Boliviana de Aviación (OB) provides its passengers with a high level of comfort, consistent with its status as a full-service carrier. Depending on the aircraft type and route distance, travelers are offered different classes of service and a range of on-board amenities.

Classes of Service: The main part of the fleet consists of Economy Class with comfortable seats and standard seat pitch. On long-haul flights, such as to Europe or the USA, Business Class is often available, offering passengers more spacious seats with an increased recline angle, priority airport service, and an expanded menu.

Amenities and Dining: Meals and drinks are usually included in the ticket price on most BoA flights. On short domestic flights, light snacks and soft drinks are offered, while international routes provide passengers with a full hot meal. In-flight entertainment systems (screens with movies and music) are most commonly found on the wide-body Boeing 767 aircraft performing transatlantic flights.

Special Services: The airline caters to various categories of passengers by providing escort services for unaccompanied minors traveling without parents and assistance for people with disabilities. It is recommended to order special menus (e.g., vegetarian) or an infant bassinet in advance, no later than 48 hours before departure, through the carrier's official website or call center.

The flight geography of Boliviana de Aviación (OB) covers key destinations in South and North America, and also provides reliable air connectivity between Bolivia and Europe. The main link and primary hub of the company is the international airport of Santa Cruz de la Sierra, from which the main route lines diverge.

Within the country, the airline connects the most important administrative and tourist centers, operating regular flights to La Paz, Cochabamba, and Sucre. The international network includes direct flights to the largest cities in the region, such as Buenos Aires and São Paulo, and also provides access to North American and European markets through flights to Miami, Madrid, and Barcelona.

When planning a trip with Boliviana de Aviación, it is worth considering a few practical tips to find the best deals. The best time to book tickets for popular international destinations is 2–3 months before departure. For domestic flights within Bolivia, tickets remain affordable even a few weeks before the trip; however, demand increases sharply during national holidays and festivals.

Official Website and Fares: The most up-to-date information on costs and flight conditions is provided by the boa.bo website. When purchasing, carefully study the rules of the selected fare plan—budget options are often non-refundable and may not include the possibility of free date changes. Always check if baggage is included in your fare, especially if you plan to fly with connections.

Online Check-in: To save time at the airport and choose your preferred seat in the cabin, use the online check-in service. It usually opens 24–48 hours before departure. Please note that for some international flights, you may still need to go to the counter after online check-in for document and visa verification.

Additional Tips: For complex routes that include international segments, be sure to clarify the baggage allowance for each leg of the journey, as BoA rules may differ from those of partner airlines. If you require special services, such as sports equipment transportation or assistance for passengers with limited mobility, it is better to make a request immediately upon booking or through customer support.

The history of Boliviana de Aviación (OB) began in 2007 when a new state-owned airline was created by decree of the President of Bolivia. Its emergence was a response to the need to strengthen national sovereignty in the aviation sector and ensure stable air communication following the difficulties faced by the previous flagship carrier. The official brand BoA quickly became a recognizable symbol of Bolivian aviation.

The airline began commercial flights in March 2009, starting with domestic routes connecting the country's largest cities: Cochabamba, La Paz, and Santa Cruz de la Sierra. The initial fleet consisted of reliable Boeing 737-300 aircraft, which allowed the company to quickly gain passenger trust and capture a significant share of the domestic market.

The next important stage of development was entering the international arena. Boliviana de Aviación gradually opened flights to neighboring countries—Argentina, Brazil, and Peru. A landmark event for the airline was the launch of transatlantic flights to Madrid and the start of regular service to Miami, which required the introduction of wide-body Boeing 767 aircraft into operation.

In recent years, BoA has continued its course toward modernization, updating its fleet with more modern versions of the Boeing 737-700/800 and Airbus A330 for long-haul distances. Despite not being a member of global alliances, the airline successfully develops its regional network and implements digital technologies to improve passenger service, remaining the main air bridge connecting Bolivia with the rest of the world.