Condor flights and airline information

Condor (full name Condor Flugdienst GmbH) is one of Germany's oldest and most respected airlines, specializing in holiday flights. Founded in 1955, it firmly maintains its status as the country's largest charter carrier, serving millions of travelers annually. The airline's main hub is Frankfurt am Main International Airport, from where planes with their recognizable bright livery depart for the most diverse corners of the planet.

Although the carrier is not part of major global alliances like Star Alliance or SkyTeam, Condor actively cooperates with leading tour operators and aviation partners worldwide. This allows the company to offer flexible connections and quality service on routes covering Europe, Africa, Asia, as well as North and South America.

One of the key features of Condor is its focus on a comfortable vacation from the first minutes of the flight. The airline has repeatedly received high marks for service quality and value for money. Travelers appreciate the carrier for its punctuality, modern fleet, and the ability to reach exotic resorts without layovers that are rarely served by regular mainline airlines.

The airline's fleet is regularly updated and includes modern long-haul and medium-haul aircraft, such as the Boeing 767 and Airbus A320. Special attention is paid to environmental initiatives and reducing emissions, making flights not only comfortable but also more responsible toward the environment.

To contact the airline's representatives and receive prompt assistance with booking issues, you can use the following contact details:

• Official website: condor.com
• Customer support phone (Germany/International): +49 (0) 6171 6988920
• Main information center phone: +49 (0) 180 6 767767
• Email for general inquiries: reservation@condor.com
• Email for English-language requests: reservation.en@condor.com
• Social media: Condor's official Facebook, Instagram, and X (formerly Twitter) accounts are available via links on the main website.
• Mobile app: Available for download in the App Store and Google Play.
• Emergency support: For flight delays or lost baggage, it is recommended to contact them via the feedback forms on the official website or the specified hotline numbers.

Please note that direct email addresses may have limited use. For the fastest resolution of issues, it is recommended to use the contact forms in the Support section on the airline's official website. We recommend checking the validity of phone numbers before calling, as they may change depending on your region.

Baggage rules at Condor depend on the selected fare and the flight destination. As carry-on baggage, passengers can usually take a bag into the cabin, the dimensions and weight of which are strictly regulated by the class of service. In addition to the main item, small personal items such as a laptop or a handbag are allowed; however, it is recommended to clarify general norms during booking or in the personal account on the official website.

For checked baggage, standards are divided into categories: Economy, Premium Economy, and Business Class. On long-haul flights, free baggage allowances are usually higher. It is important to note that special conditions may apply when purchasing tickets through tour operators. In case of exceeding the allowed weight or number of pieces, passengers are offered to pay for excess baggage at the current rates, which are more economical to pay for in advance online.

Transporting special baggage, including sports equipment (skis, surfboards, bicycles) or musical instruments, requires prior approval. Strollers and car seats are in most cases transported free of charge. Before packing your items, be sure to check the list of prohibited items, which includes flammable substances, dangerous chemicals, and lithium batteries of certain power levels.

For a comfortable trip, we recommend using reliable hard-shell suitcases and providing them with name tags. To avoid unpleasant surprises at the airport, always check the current limits for weight (in kilograms) and dimensions on the condor.com website immediately before departure, as rules may be updated depending on seasonality and changes in company policy.

Pet Transport in the Cabin

The airline Condor allows the transport of small pets (dogs and cats) directly in the aircraft cabin. The total weight of the animal along with the soft carrier bag must not exceed the established limit (usually around 8 kg). The carrier must be waterproof, well-ventilated, and completely closeable, and the pet must be able to stand and turn around inside it.

Transport in the Luggage Compartment

Animals whose weight exceeds the norms for cabin transport are transported in a special air-conditioned section of the luggage compartment. Key requirements for the container include:

• Durable material and a secure lock.
• Dimensions that allow the animal to stand at full height and lie in a natural position.
• Presence of absorbent material at the bottom.
• Mandatory presence of water and food bowls secured to the door.

Necessary Documents and Preparation

For the trip, the pet will need an international veterinary passport, a microchip, and certificates of valid vaccinations (primarily for rabies). It is also necessary to consider the specific requirements of the destination country. Before the flight, it is recommended not to feed the animal for 4-6 hours prior to departure and to familiarize it with the container in advance to minimize stress.

Costs and Restrictions

The pet transport service is paid and depends on the pet's weight and the flight zone. There are restrictions on transporting brachycephalic breeds (flat-faced), as they have a harder time with pressure and temperature changes. Seasonal restrictions on transport in the luggage compartment may also apply during periods of extreme heat or cold. Note: the number of spots for animals on board is limited, so the service must be booked in advance via the official website or call center.

Condor Loyalty Program

Currently, Condor does not have its own classic "mileage" accumulation program in the form presented by major network carriers. The company focuses primarily on providing affordable fares and package offers through tourism partners.

Partnership with Other Programs

• Previously, the airline was closely integrated into the Thomas Cook structure and collaborated with Lufthansa's Miles & More program.
• Currently, the ability to accumulate or redeem partner miles may depend on the specific ticket type and flight code.
• It is recommended to check for special offers when booking via the official website, as the company often offers bonus services for frequent customers.

How to Get Privileges

Although membership levels (Silver or Gold) within its own brand are absent, passengers can enjoy benefits by choosing higher classes of service, such as Premium Economy or Business Class. This provides access to priority check-in, additional baggage, and airport lounges. Current information about active partner bonus programs should always be clarified in the Miles or Partners section on the official website condor.com.

Onboard service at Condor is designed to turn a standard flight into a full-fledged part of your vacation. Passengers are offered three classes of service: Economy, Premium Economy, and Business Class. Economy class provides standard comfort and access to basic services, while Premium Economy offers increased legroom and an expanded menu. In Business Class on long-haul flights, seats that recline into a full bed and an exclusive wine list are available.

The onboard entertainment system includes a wide selection of movies, music, and games available on individual monitors (availability depends on aircraft type). The airline offers diverse meals, which may be included in the ticket price or available by pre-order. Travelers can choose a special menu: vegetarian, gluten-free, children's, or prepared according to religious standards (kosher, halal) by submitting a request in advance via their personal account.

Additional amenities are provided for families with children: the possibility of using bassinets (for infants up to a certain weight), special creative kits, and priority boarding. Passengers with limited mobility can count on full support and accompaniment from the staff. Also, Condor provides an accompaniment service for children traveling alone, ensuring their safety at all stages of the journey—from check-in to meeting parents at the destination.

Condor's flight geography covers the world's most popular tourist regions, offering travelers convenient flights to sunny coasts and cultural capitals. The main connecting link of the route network is Frankfurt am Main airport, from where direct flights are operated to Europe, North America, Africa, and Asia.

The carrier's list of destinations includes such iconic cities as London, Paris, and Zurich. For lovers of exotic and beach vacations, flights are provided to Bangkok, Phuket, as well as to sunny Palma and historical Heraklion.

When planning a trip with Condor, try to book your tickets in advance—the optimal time is considered to be 3–5 months before departure, especially when it comes to popular resort destinations during peak season. The best deals often appear on Tuesdays and Wednesdays. It is also worth subscribing to the airline's newsletter to be the first to know about seasonal sales and special offers on transatlantic flights.

Online check-in at Condor usually opens 24 hours and closes 2 hours before departure. We strongly recommend using this service: it will not only save you time at the airport but also give you the opportunity to choose a more comfortable seat in the cabin for free or at a minimal price. Please note that choosing seats with extra legroom often requires an additional fee but pays off on long flights to Southeast Asia or America.

When booking, carefully study the terms of the selected fare (Light, Economy, or Flex). Flex series fares allow you to make changes to departure dates or return tickets with minimal losses, which is important in conditions of uncertainty. Don't forget about travel insurance: it can be issued both when buying a ticket and separately. Having insurance will help avoid financial losses in case of an unforeseen trip cancellation or health problems abroad.

For maximum convenience, install the Condor mobile app. It allows you to store boarding passes electronically, track flight status in real-time, and sometimes provides access to exclusive discounts not available on the main version of the site. Before paying, always check if baggage is included in your fare to avoid high fees for checking suitcases directly at the airport counter.

Condor's history began in 1955 when it was founded under the name Deutsche Flugdienst GmbH. Created through the efforts of several founders, including the German railway and Lufthansa, it was aimed from the start at the rapidly growing tourism market. The first flight took place in 1956, and since then the company has become a symbol of affordable and comfortable vacations for millions of Germans and tourists from other countries.

In 1961, the carrier changed its name to Condor Flugdienst GmbH, choosing as its symbol the noble condor, personifying the freedom of flight. A major milestone in development was the introduction of jet aircraft in the 1960s, which significantly expanded the flight geography and launched the first transatlantic routes. Condor was the first among charter companies to operate the Boeing 747—the legendary "Jumbo Jet"—opening the era of mass long-distance tourism.

Over the decades, the company has repeatedly changed its ownership structure. For a long time, it was part of the Thomas Cook group, which allowed it to integrate into the global tourism infrastructure. Despite corporate changes and market challenges, Condor has managed to maintain its identity and reputation as a reliable carrier. Today it holds the position of Germany's third-largest airline, continuing to connect European cities with exotic resorts.

The modern stage of Condor's history is marked by a large-scale fleet renewal and rebranding. The new bright livery with stripes reminiscent of beach towels and umbrellas emphasizes its status as a "vacation" airline. By investing in the latest Airbus A330neo aircraft, the company is focusing on environmental friendliness and advanced technologies, striving to make every trip not only inspiring but also as safe as possible for the planet.