Flyadeal flights and airline information

Flyadeal (F3) is a modern low-cost airline from Saudi Arabia that launched its operations in 2017. As a subsidiary of the national carrier Saudia, the company quickly established a strong market position by offering affordable flights to key domestic and regional destinations. The carrier's main hub is located in Riyadh, with its headquarters situated in Jeddah.

The airline focuses on providing quality service at a minimal price, making it a popular choice for both tourists and business travelers. Despite its low-cost status, Flyadeal is not part of global aviation alliances such as SkyTeam or Star Alliance, maintaining an independent operating model for management and fleet development.

One of the company's main features is its use of a modern, uniform fleet consisting primarily of Airbus A320 family aircraft. This allows for high operational efficiency and ensures passenger comfort on board. The cabins feature a dense but ergonomic seat layout typical of new-generation budget carriers.

For travelers, Flyadeal offers a flexible fare system, allowing them to pay only for the services they truly need. Passengers can choose their own baggage allowance, seat selection, and meals, which significantly reduces the cost of the basic ticket and makes air travel accessible to a wide range of people.

Thanks to the active development of its route network, the airline connects the kingdom's largest cities with popular international hubs such as Dubai and Cairo. Flyadeal continues to expand its presence in the region, introducing new digital services and making travel across the Middle East easier and more convenient.

• Official website — flyadeal.com
• Phone for calls within Saudi Arabia — 920000212
• International call center number — +966 12 634 6100
• Customer support email — wecare@flyadeal.com
• Social media — Official Facebook page: flyadeal
• Mobile app — “flyadeal” is available for download on the Apple App Store and Google Play Store.
• Head office — 7884 Al Muhammadiyah District, Jeddah 23615, Saudi Arabia.
• Emergency support — For urgent matters such as flight delays or baggage tracking, it is recommended to visit the check-in counters at the airport or use the feedback form on the website.

Support is available daily from 08:00 to 22:00 Saudi Arabian time. We recommend always checking current contact information directly on the airline's official website.

Flyadeal operates as a low-cost carrier, so baggage rules here are flexible and directly depend on the selected fare. It is extremely important for passengers to carefully study the ticket conditions at the booking stage to avoid additional fees before departure.

Hand luggage: Generally, one piece of standard hand luggage is allowed in the cabin. Exact dimensions and weight depend on the purchased fare and destination, so they should be checked during the booking process or in the mobile app. Small personal items, such as a handbag or laptop, are also permitted in the cabin if they fit within the overall dimensions.

Checked baggage: The most affordable basic fares usually do not include checked baggage. Passengers can choose fares that already include one piece of baggage weighing up to 15-25 kg or purchase this service separately. Since the airline offers only economy class, weight limits are strictly enforced.

Excess and special baggage: Any overweight items or standard items such as sports equipment or musical instruments will incur an additional fee. It is recommended to pay for such baggage in advance via the website or app — this is significantly cheaper than paying at the airport check-in counter.

Prohibited items: Dangerous substances, flammable liquids, and any items that could threaten flight safety are strictly prohibited for transport. Before packing, be sure to review the current list of prohibited items in the “Fare Rules” section on the carrier's official website.

To ensure the safety of your belongings, we recommend using sturdy suitcases with secure locks and attaching tags with contact information. Remember that Flyadeal may update its requirements, so current information in the mobile app always takes priority.

Transporting Pets with Flyadeal

Currently, Flyadeal does not provide detailed public regulations for regular pet transportation in the standard sections of its website. This is common for many regional budget carriers whose rules may change based on current operational capabilities and flight types.

Main Conditions and Requirements

• In-cabin transport: The possibility of having a pet in the passenger cabin is very limited. Whether animals are allowed and the strict requirements for weight and carrier dimensions must be clarified individually when booking a ticket.
• Baggage compartment: For transporting large animals in the cargo hold, special certified containers are required. Safety conditions and temperature control depend on the specific type of aircraft performing the flight.
• Necessary documents: For any international or domestic flight with a pet, an international veterinary passport, vaccination and microchipping certificates, and documents complying with the veterinary regulations of the destination country are required.

Restrictions and Recommendations

• Breeds: Strict restrictions often apply to the transportation of brachycephalic breeds (e.g., pugs, bulldogs, Persian cats) due to increased health risks during flights.
• Cost: Pet transportation services are always paid for separately and are not included in the baggage allowance. Fares are calculated dynamically and depend on the route.

For the most up-to-date information and to submit an official application for animal transport, be sure to contact Flyadeal support or check the “Help Centre” on the website before purchasing flight tickets.

Flyadeal Loyalty Program

Currently, Flyadeal adheres to a classic low-cost strategy, aiming to minimize ticket prices for all categories of passengers. For this reason, the carrier does not have its own traditional loyalty program with mile accumulation and membership status levels.

Privileges and Bonus Opportunities

• Affordable Fares: Instead of bonus points, the airline focuses on providing the lowest possible prices, where the passenger pays exclusively for the flight itself and selected options.
• Promotions and Promo Codes: The carrier regularly holds major sales during which tickets can be purchased at a significant discount. Current information about special offers is sent to registered users via email and push notifications.
• Partnership with Saudia: Although Flyadeal is a subsidiary of the national carrier, the ability to earn or redeem Alfursan program miles on low-cost carrier flights is usually not provided in standard fares.

If you plan to use Flyadeal regularly, we recommend subscribing to the newsletter and installing the mobile app. This will allow you to be the first to know about exclusive promo codes and private sales, which effectively replace a classic mile system.

To clarify information about possible new co-branded programs with banks or changes in bonus policy, please follow the updates in the promotions section on the airline's official website.

Flyadeal offers its passengers a simple and clear service system based on low-cost carrier principles. The only available class on board is Economy Class, which allows the airline to maximize cabin space and maintain attractive ticket prices.

The Airbus A320 family aircraft cabins are equipped with modern seats featuring an ergonomic design. Despite the dense layout, the row pitch allows for comfortable short- and medium-haul flights. For an additional fee, passengers can choose seats with extra legroom or seats in the front rows for the fastest possible exit upon arrival.

In-flight meals are not included in the basic fare price, which is standard for the low-cost model. Travelers are offered a “Meal Deal” onboard menu where snacks, sandwiches, and hot and cold drinks can be purchased. On many flights, a pre-order option for hot meals is available during online booking, ensuring the availability of the selected dish.

In terms of entertainment, Flyadeal relies on passengers using their own gadgets. There are no built-in screens in the seatbacks, so we recommend downloading content to your devices in advance. Information regarding the availability of paid Wi-Fi on board is provided during the flight, as the technical equipment may vary between different aircraft.

Basic services are provided for travelers with children, and passengers with reduced mobility can count on assistance during boarding and disembarking. Flyadeal strives to make every flight functional, providing all necessary options for a reasonable and transparent additional fee.

Flyadeal (F3) provides reliable and affordable air connections within Saudi Arabia and beyond its borders. The carrier's flight geography covers key economic, religious, and tourist centers in the region, offering passengers a convenient route network for business and private travel.

The main hub for the entire route network is in Riyadh, from where regular flights are operated to cities such as Jeddah, Dammam, and the holy city of Medina. In addition, the airline is actively developing international destinations, linking the kingdom with major regional metropolises, including flights to Dubai and Cairo.

To make your journey with Flyadeal as cost-effective as possible, it is recommended to purchase tickets in advance, ideally 3-4 weeks before the planned departure date. The airline's low-cost model means that the cheapest seats sell out first, and the cost of the flight increases significantly as the departure day approaches. The most attractive fares can often be found for mid-week flights.

The best tool for booking is the airline's official website or the flyadeal mobile app. Exclusive offers and promo codes that may not be available through third-party agencies are frequently published in the app. It is also much more convenient to manage your services and make changes to your booking through digital services.

Online check-in helps save time at the airport and provides the opportunity to choose a preferred seat before the system assigns them automatically. Registration on the website usually opens 24-48 hours before departure. It is important to remember that with Flyadeal, choosing a specific row or window seat is a paid option that is more economical to pay for in advance.

When choosing a fare, pay attention to the refund and exchange conditions: the cheapest options are often completely non-refundable. If your plans are not fully settled, consider fares with flexible terms. Also, do not forget to add baggage during the online booking stage — at the airport counter, rates for checking bags will be significantly higher.

Do not neglect travel insurance. Having a policy that covers trip cancellation or medical expenses will provide additional peace of mind during your visit to Saudi Arabia or when flying to neighboring countries. Flyadeal values its customers' time, so utilizing all the airline's online features will make your trip simpler.

The history of Flyadeal began in 2017 when the carrier officially started operating regular flights. This project was initiated by Saudi Arabia's national carrier, Saudia, with the aim of creating a modern low-cost division capable of meeting the growing demand for affordable air travel in the region. Actual preparation and brand registration had been underway since 2016.

From the very start, Flyadeal demonstrated rapid growth, becoming one of the fastest-growing carriers in the Middle East. With its first landmark route connecting Jeddah and Riyadh, the airline set new standards for affordability and digital service. Within its first few years of operation, the route network expanded to more than 30 destinations.

The evolution of the fleet became the foundation of the company's success. The airline chose to use the latest Airbus A320 family aircraft in a single-class layout. This decision allowed for maximum standardization of maintenance and reduced operational costs, which directly impacted ticket prices for the end passenger. New aircraft began arriving for the carrier almost from the moment of launch.

An important milestone in the brand's history was its entry into the international arena with the launch of flights to Dubai and Cairo. This transformed the regional company into a notable international player. Flyadeal succeeded in creating an image as a vibrant and tech-savvy brand focused on mobile travelers and a younger audience that values simplicity and transparent pricing.

In recent years, the airline has been actively implementing innovations, focusing on the development of its mobile app and sustainability programs. Despite its young age, Flyadeal successfully competes with established market leaders while remaining true to its mission — providing everyone with the opportunity to fly while maintaining high safety standards under the patronage of its parent company, Saudia.

Today, Flyadeal continues to expand its horizons, planning further increases to its fleet and opening new routes to Europe and Asia. The focus on efficiency and a quality customer experience allows the airline to look confidently toward the future, playing a key role in the realization of the kingdom's transport strategy and the development of tourism in the region.