Israir flights and airline information

Israir (6H) is one of the leading Israeli airlines, firmly established in the segment of affordable flights and charter operations. Founded over thirty years ago, today it successfully combines the functions of a scheduled and leisure carrier, connecting Israel with popular resorts in Europe and Asia. The airline's main hub is Ben Gurion International Airport in Tel Aviv, from where dozens of flights depart daily in various directions.

Although the company is not part of any global aviation alliances, Israir competes effectively in the market thanks to its flexible pricing policy and orientation towards the needs of modern travelers. The airline positions itself as a carrier offering quality service based on a low-cost model, making international travel accessible to a wide range of passengers without sacrificing flight comfort.

A key advantage of the company is its deep integration into the large Israir Aviation and Tourism group, which allows it to offer customers more than just flights, but complete package tours. This approach makes Israir an ideal choice for those looking for ready-made vacation solutions, including flights, hotel accommodation, and transfers in popular Mediterranean countries.

The carrier's fleet consists of modern aircraft, such as the Airbus A320, which ensure safety and reliability on all routes. The airline constantly optimizes its operational processes, striving for punctuality and expanding its flight map to meet the growing demand from tourists for high-quality and budget-friendly travel worldwide.

• Official website: www.israir.co.il
• Booking department: 1-700-700-186 (within Israel)
• International service center: +972 3 795 5777
• Email for general inquiries: site@israir.co.il
• Email for cancellations and changes: cxlresmeher@israir.co.il
• Social media: Israir Airlines (Facebook), @israir_israel (Instagram)
• Mobile application: Currently, there is no dedicated app; using the mobile-adapted version of the website is recommended.
• Emergency support: For issues regarding delays or baggage, it is recommended to contact the main call center number or the airline's representatives at airports.

We recommend checking the latest contact information and regional support line hours directly on the official Israir website before planning your call.

Baggage rules at Israir are based on the low-cost carrier model, where allowances depend on the selected fare and flight route. It is important to check booking details in advance, as registered baggage requires a separate fee on many fares. Current weight and size limits are always indicated on the e-ticket or in the passenger's personal account on the website.

Hand luggage: Passengers are standardly allowed to carry one piece of hand luggage in the cabin. While exact figures depend on the fare, weight typically should not exceed 8 kg. In addition to the main bag, small personal items such as a handbag or laptop are allowed, provided they fit under the seat in front. Items exceeding the allowance may be checked in as baggage for an additional fee.

Checked baggage: The free baggage allowance, if included in the fare, is usually 23 kg. If you need to add baggage after purchasing a ticket for domestic flights, a service fee of approximately 10 NIS applies. For international flights, it is recommended to pay for baggage online through the airline's website, as rates at the airport check-in counter are significantly higher.

Special baggage and restrictions: Transporting sports equipment and fragile instruments requires prior coordination with support. Flammable substances, dangerous chemicals, and high-power lithium batteries are strictly prohibited. We recommend using reliable locks and attaching contact tags to suitcases for easier baggage identification.

Traveling with Pets in the Cabin

Israir allows the transportation of small pets (cats and dogs) in the aircraft cabin, subject to prior approval. The pet must be in a special soft or hard carrier, the overall dimensions of which allow it to be placed under the seat. The maximum weight of the pet together with the container is usually limited to 8 kg, and the number of pets on board is strictly limited.

Transportation in the Cargo Hold

If the animal is larger than the established limits for the cabin, it is transported in a heated baggage compartment in a hard container that meets IATA standards. The container must be spacious enough for the animal to stand up straight and turn around. Transport in the cargo hold also requires confirmation from the airline at the booking stage.

Required Documents

• International veterinary passport with microchip records.
• Rabies vaccination certificate issued within the required timeframe.
• Veterinary health certificate issued by government services before departure.
• Import/export permits if required by the legislation of the destination country.

Costs and Preparation

The pet transportation service is paid, and its cost depends on the route and the pet's weight. Exact rates are calculated individually when making the request. We recommend not feeding the animal for several hours before the flight and familiarizing it with the carrier in advance. Please note possible restrictions for brachycephalic breeds of dogs and cats during periods of extreme temperatures. To clarify all details, be sure to contact the airline's customer service well in advance.

Loyalty Program Features

At present, Israir does not offer a classic Frequent Flyer Program with mile accumulation in its traditional form. Instead of traditional status levels (silver or gold), the carrier focuses on providing instant discounts and special conditions through its integrated travel platform, Israir Aviation and Tourism.

Passenger Privileges

The main benefit for frequent customers lies in access to exclusive package deals. Travelers can purchase tours including flights and accommodation at reduced prices that are not available with separate bookings. Marketing promotions are also frequently held, providing promo codes for future trips when booking via the official website.

How to Receive Bonuses

• Special offers: Subscribing regularly to the airline's newsletter provides access to private sales.
• Partner discounts: The company collaborates with several Israeli banks, offering cashback or favorable payment terms for ticket purchases to specific cardholders.
• Package tours: Booking comprehensive services through the tourism division allows for significant savings on the total cost of the vacation.

The lack of participation in global aviation alliances means that points from other airlines are not earned on Israir flights. Nevertheless, the simple fare structure and lack of hidden fees for club members make flights cost-effective without the need for long-term bonus accumulation.

Israir operates primarily in the low-cost segment, offering its passengers a functional Economy Class. The cabin configuration on Airbus A320 and ATR-42 aircraft is designed to ensure a comfortable flight on short- and medium-haul routes. For those seeking privacy, the company also organizes individual VIP flights customized to specific client requests.

Onboard Amenities: Passenger seats in the cabin have a standard pitch, providing a basic level of comfort. Traditional built-in entertainment systems are absent on most aircraft, so the carrier recommends using your own smartphones and tablets. Access to Wi-Fi and multimedia content via personal devices depends on the specific aircraft and flight duration.

Food and Drinks: On regular Israir flights, a Buy on Board system is in place. Passengers can purchase sandwiches, light snacks, as well as cold and hot drinks from the menu directly during the flight. For international routes, a pre-order option for hot meals is often available through the airline's website no later than 48 hours before departure.

Special Services: The company pays attention to all categories of travelers, providing accompaniment for children traveling without parents and assistance for passengers with limited mobility. For families with small children, strollers can be carried free of charge. If you require special meals or specific seating arrangements in the cabin, it is recommended to submit a request during the booking stage or through customer service.

The Israir route network connects Israel with the most important tourism and economic centers of the Mediterranean, the Balkans, and the Caucasus. The main link is Ben Gurion International Airport in Tel Aviv, from where the carrier operates dozens of scheduled and charter flights weekly.

The flight geography is focused on popular destinations for leisure and business travel, offering convenient connections and affordable fares. The airline is constantly working on opening new routes, ensuring reliable communication between the key cities of the region.

To book Israir tickets at the best rates, we recommend planning your trip in advance—ideally 2–3 months before departure. Ticket prices during holidays and vacation periods rise the fastest. Please note that when placing an order through the website, a web fee is charged: $20 for international flights and 20 NIS for domestic flights within Israel.

Online Check-in and Seat Selection: Check-in for international flights at Ben Gurion Airport starts 3 hours before departure, but you can save time by using the online check-in on the website. Selecting a specific seat in the cabin is an additional service. If you prefer more legroom or want to sit in the front of the cabin, it is better to pay for these options at the booking management stage, as availability at the airport will be limited.

Changes and Insurance: Most of Israir's budget fares are non-refundable, and any change of data incurs a fixed fee of approximately $50 (plus the difference in fare price). We strongly recommend taking out travel insurance to protect yourself in case of trip cancellation. All additional services, such as extra baggage or meals, are more cost-effective to pay for online before arriving at the check-in counter.

The history of Israir began in 1989. In the early stages of its development, the company functioned as a regional operator specializing in domestic flights between major Israeli cities. Over time, successful operations in the charter segment allowed the carrier to accumulate the necessary resources to enter the international arena and compete effectively with market leaders.

In the late 1990s and early 2000s, the airline began actively expanding its flight geography, opening scheduled routes to Europe. A major milestone was its integration into a large tourism group, which transformed Israir from a regular carrier into a comprehensive provider of travel services. This allowed the company to offer unique tour packages for the Israeli market, including flights and vacations.

By the mid-2000s, Israir officially secured its status as the country's second-largest airline. A significant fleet renewal and the transition to modern Airbus A320 liners allowed the carrier to significantly increase passenger traffic and raise safety standards. A strategic focus on the low-cost model helped the company successfully navigate periods of global instability in aviation.

In recent years, Israir has continued to implement digital innovations, simplifying booking and check-in processes for its customers. Today, the airline is a symbol of affordable and quality travel, carrying over a million passengers annually. The carrier continues to develop its route network while maintaining a commitment to high service standards and Israeli hospitality on board.