Norwegian Air flights and airline information

Norwegian Air (DY) is one of the largest low-cost carriers in Europe, offering passengers modern service at affordable prices. Founded in 1993, the company has firmly established itself as Scandinavia's second-largest airline, providing connectivity between the region and global tourist centers. Its main hub and headquarters are located in Oslo, Norway.

Over the years, the carrier has won numerous prestigious awards, including being repeatedly named Europe's best low-cost airline by SkyTrax. One of the company's key advantages is its commitment to sustainability through the use of a young and fuel-efficient fleet of aircraft.

Among the unique features of Norwegian is the provision of onboard Wi-Fi even on short-haul flights, allowing passengers to stay connected while traveling. The airline is not part of global alliances such as Star Alliance or oneworld, instead developing its own unique network of destinations and partner programs.

The company's fleet primarily consists of modern Boeing 737 liners, which ensure a high level of comfort and safety. Attention to digital services and a simplified booking procedure make flying with Norwegian Air as convenient as possible for modern travelers.

You can contact Norwegian Air representatives through the following channels:

• Official website: www.norwegian.com
• Global contact center phone: +47 21 49 00 15
• Email: post@norwegian.no
• Head office mailing address: Oksenøyveien 3, 1366 Lysaker, Norway
• Mobile app: Norwegian Travel Assistant is available for iOS and Android devices.
• Social media: Official pages are present on Facebook, Instagram, and LinkedIn.

For urgent issues related to lost baggage or flight delays, it is recommended to use the feedback form on the website or visit the registration desks at the airport. You should always check the official airline website for the most up-to-date contact information.

Baggage rules at Norwegian Air depend directly on your chosen fare. The minimum LowFare includes only a small bag that must fit under the seat in front of you. More flexible fares, such as LowFare+ and Flex, allow you to bring an additional suitcase weighing up to 10 kg for storage in the overhead bin.

Regarding checked baggage, the standard allowance is 1 piece weighing up to 23 kg. In the most budget-friendly fares, baggage is paid for separately, so it is more cost-effective to add it in advance via the website or mobile app. Additional fees apply for exceeding weight or size limits according to the carrier's current rates.

Sports equipment, musical instruments, and strollers are transported under special rules. Most items for children are carried free of charge, while skis or bicycles require advance booking for a spot in the cargo hold. For safety reasons, it is prohibited to transport flammable substances, gases, and other dangerous goods.

To ensure your trip goes smoothly, we recommend weighing your baggage in advance and packing it in durable suitcases. Using bright tags with your contact details will help identify your belongings faster on the baggage carousel at your destination airport.

In-Cabin Transport

• Norwegian Air allows small cats and dogs to travel in the cabin on most domestic and intra-European flights.
• The maximum weight of the animal including its carrier must not exceed 8 kg.
• The dimensions of the soft-sided carrier must allow it to fit comfortably under the seat in front of the passenger.

Cargo Hold Transport

• Larger animals are transported in a special ventilated compartment of the aircraft in rigid, certified containers.
• The container must be spacious enough for the animal to stand, lie down, and turn around.
• Animals weighing up to 75 kg including the crate are permitted for transport in the cargo hold.

Required Documents

• An international veterinary passport is required for travel.
• The animal must be microchipped and have all necessary vaccinations, including rabies.
• It is important to consider the specific entry requirements of the destination country for domestic pets.

Cost and Preparation

The pet transport service is subject to a fee and depends on the route. It is recommended not to feed your pet 4-6 hours before departure and to acclimate them to the carrier in advance to reduce stress during the flight. Please note that the airline may restrict the transport of brachycephalic breeds (such as bulldogs or Persian cats) due to health risks. Always verify the current rules before booking your ticket.

Norwegian Reward Program

Norwegian Reward is the loyalty program of Norwegian Air, which allows passengers to earn points and receive benefits with every flight they take. The program is known for its simple and transparent terms for members.

Earning and Using CashPoints

• CashPoints: This is the program's digital currency. You earn points for flights, hotel bookings with partners, and car rentals.
• Spending: Accumulated points can be used for full or partial payment of air tickets, seat selection, baggage fees, or insurance.
• Extra Rewards: For every 6 flights completed, a member can choose a special reward, such as free seat selection or free baggage for a limited period.

Benefits of Membership

Participation in the program is completely free. The more often you fly with Norwegian, the more bonuses become available. The program is not tied to traditional airline alliances, allowing it to focus on exclusive offers within the carrier's own network. You can register for Norwegian Reward online via the official website or the mobile app.

Norwegian Air (DY) follows a low-cost carrier model, offering passengers flexibility in choosing the services they need. Most flights offer a single class of service — Economy — which combines ergonomic seating with quality service. On some historical long-haul routes, a Premium class with extra legroom was previously offered; however, current availability for such seats should be checked during booking.

Onboard comfort is provided by modern aircraft equipment. Norwegian was one of the first airlines to introduce free Wi-Fi on its flights, allowing passengers to use the internet for work or entertainment. Food and drinks are typically not included in base fares and are offered for an additional fee through the Buy On Board menu, which features a wide range of snacks and hot meals.

Special conditions are available for passengers with children: the possibility of carrying bassinets (on certain aircraft types) and an unaccompanied minor service. The airline also pays great attention to accessibility for people with disabilities, providing assistance during boarding and disembarking. Special meals, such as vegetarian or kosher, are recommended to be ordered in advance through the personal account on the website.

Norwegian Air's route network covers the most important cultural and economic centers of Scandinavia and Europe. The main connecting hub for all destinations is the airport in Oslo, from where the carrier operates dozens of daily flights.

The airline actively develops connections between northern capitals and major metropolises. Passengers can take regular flights to cities such as Stockholm and London. Within Norway, the carrier provides reliable links to northern regions, operating flights to Tromsø, Trondheim, and the picturesque Bergen. The flight geography is constantly optimized, offering tourists convenient connections and affordable ticket prices.

To book Norwegian Air tickets at the best prices, we recommend planning your trip in advance. Using the Low Fare Calendar feature on the official website allows you to clearly see the cheapest days to fly during the month. As a rule, mid-week flights are cheaper than those on weekends or holidays.

Online check-in opens 24 hours before departure. We suggest checking in through the Norwegian Travel Assistant mobile app, which not only saves time at the airport but also allows you to save your boarding pass directly on your smartphone. During the registration process, you can also select your seat; remember that this service may be paid for in basic fares.

Keep an eye out for seasonal promotions and sales by subscribing to the airline's newsletter. Exclusive promo codes are often available only to loyalty program members. Also, do not forget to take out travel insurance: although the airline offers its own coverage options, having a policy will provide you with extra peace of mind in case of unforeseen circumstances during your trip.

The history of Norwegian Air Shuttle ASA began in 1993. Initially, the company was established as a regional carrier serving routes on the west coast of Norway after acquiring part of the Busy Bee airline business. In those years, the fleet consisted of small turboprop aircraft, and the flight geography was limited to local lines.

The turning point came in 2002 when the company rebranded and changed its business model to low-cost operations. This allowed Norwegian Air (DY) to rapidly expand its presence in Europe, offering cheap tickets to popular destinations. By 2012, the company had become one of the fastest-growing airlines in the world, placing the largest order for new Boeing and Airbus aircraft in European history.

A landmark stage was the development of long-haul flights using innovative Boeing 787 Dreamliner aircraft. Despite subsequent restructuring and network optimization in favor of European routes, the company maintained its position as Scandinavia's second-largest airline. Today, Norwegian continues to implement technological innovations and sustainability programs, striving to make aviation more accessible and environmentally friendly.