Pegasus Airlines flights and airline information

Pegasus Airlines (IATA: PC) is a leading Turkish low-cost carrier offering travelers affordable flights across Europe, the Middle East, and North Africa. Since its founding, the company has evolved from a small charter carrier into one of the most recognizable brands in the region. The airline's primary hub is Istanbul, specifically the modern Sabiha Gökçen Airport, which serves as an ideal link between Eastern and Western destinations.

Pegasus Airlines' philosophy is built on the principle of affordability: passengers pay only for the services they actually need. This allows the airline to maintain competitive prices while upholding high safety standards. Thanks to its modern fleet and innovative digital solutions, the carrier serves tens of millions of people annually, helping them discover new cities and countries without unnecessary expenses.

One of the airline's key features is its young and eco-friendly fleet, consisting primarily of new-generation narrow-body aircraft. The use of airliners such as the Airbus A320neo significantly reduces fuel consumption and noise levels, making flights more comfortable for passengers and less impactful on the environment. Pegasus Airlines regularly receives high marks for punctuality and service quality in the low-cost segment.

For those who value comfort, the airline offers a flexible fare system with various options—from basic flights with carry-on baggage to packages that include meals and seat selection. This approach makes Pegasus Airlines an excellent choice for both business trips and family vacations, ensuring a balance between savings and convenience in every journey.

There are several ways to contact Pegasus Airlines representatives. Up-to-date information and booking management are available 24/7.

• Official website: flypgs.com
• Call center phone (in Türkiye): 0888 228 12 12
• BolBol member support line: 0850 399 17 01
• Cancellations and refunds line: 0850 250 67 02
• Email: info@flypgs.com
• Headquarters address: Aeropark, Yenisehir Mahallesi, Osmanli Bulvari No: 11/A, Kurtkoy 34912, Pendik, Istanbul, Turkiye
• Social media: Look for official Pegasus Airlines accounts on popular platforms (profiles are verified with a checkmark).
• Mobile app: Available for download on the App Store and Google Play.

For urgent matters related to flight delays or lost baggage, it is recommended to visit the airline's service desks directly at the departure or arrival airport. We recommend always checking the current contact details on the airline's official website before reaching out.

Baggage rules at Pegasus Airlines depend directly on your chosen fare. For those who prefer to travel light, basic packages are available that include only carry-on baggage. Standard rules for carry-on items are usually limited to one piece that must fit in the overhead bin or under the seat in front. It is recommended to check bag dimensions on the official website in advance to avoid extra fees at the airport.

Regarding checked baggage, the airline sets a strict limit: the weight of a single piece cannot exceed 32 kg. For infants under 2 years old, there is a complimentary baggage allowance of up to 10 kg. If your suitcase is heavier or larger than the established limits, you will need to pay for excess baggage according to the airline's rates. It is most cost-effective to do this online during booking or through the manage booking section.

Special categories of cargo, such as sports equipment (skis, bicycles, golf gear) or musical instruments, require separate processing. Pegasus Airlines offers special rates for transporting such items, but their availability and cost depend on the specific route. Strollers are generally transported free of charge, but they must be checked at the boarding gate or the check-in desk.

It is important to remember the list of prohibited items. Flammable substances, high-capacity lithium batteries, and other hazardous materials cannot be checked in. Always pack fragile items carefully, and keep valuables and important documents with you in the cabin. Advance preparation and knowledge of the rules will help you avoid delays during boarding.

In-cabin transport

Pegasus Airlines allows the transport of small pets in the aircraft cabin. These typically include cats, dogs, and birds. The main requirement is the weight of the animal together with its carrier, which must not exceed the established limit (usually up to 8 kg). The container must be soft or hard-sided but must be ventilated and securely closed so the pet feels comfortable and safe throughout the journey.

Transport in the cargo hold

If your pet and its carrier exceed the weight limit for the cabin, it may be transported in a special heated section of the cargo hold. In this case, more stringent requirements apply to the container: it must be made of impact-resistant plastic or metal, have secure locks, and be spacious enough for the animal to stand up straight and turn around.

Required documents

• International pet passport.
• Health certificate and valid vaccinations (rabies vaccination is mandatory).
• Microchip (required for most international flights, especially to EU countries).
• Documents complying with the import requirements of the destination country.

Preparation and restrictions

It is recommended not to feed the animal for several hours before the flight. The airline may impose restrictions on the transport of brachycephalic breeds (flat-faced animals), as they have more difficulty handling pressure changes. There are also seasonal restrictions where transport in the cargo hold may be prohibited due to extreme high or low temperatures. We recommend contacting Pegasus Airlines well in advance to confirm the possibility of transporting an animal on your flight.

BolBol Loyalty Program

The BolBol program is a simple and rewarding way to make your travels with Pegasus Airlines even more enjoyable. Participation in the program allows you to earn points for every flight, as well as for using the services of the airline's numerous partners. Registration is free and available to everyone through the official website or mobile app.

How to earn and spend points

• Flights: Earn points for every ticket purchased and for additional services (seat selection, baggage, meals).
• Partners: Points can be earned when booking hotels, renting cars, and making purchases with program partners.
• Using points: Accumulated BolBol points can be spent on flight tickets, service class upgrades, or paying for taxes and fees.
• Special offers: Program members are the first to receive information about private sales and exclusive promotions.

A unique feature of BolBol is the absence of complex membership tiers—you start enjoying benefits immediately after registration. A dedicated support line 0850 399 17 01 is available for program members to quickly resolve any issues related to their bonus account or booking changes. Pegasus Airlines is constantly expanding its partner network, making BolBol one of the most attractive programs among low-cost carriers.

Pegasus Airlines follows a low-cost model, allowing passengers to customize their own package of necessary services. Basic service in economy class includes a comfortable seat; however, seat pitch and configuration may vary depending on the aircraft type, such as the Boeing 737 or Airbus A320. For those who prefer more space, a paid service for selecting seats with extra legroom in the front rows or at emergency exits is available.

In-flight meals are not included in the basic fare price at Pegasus Airlines, but the airline offers an extensive Pegasus Cafe menu. Passengers can pre-order hot meals, snacks, or special sets (including vegetarian, kosher, and halal options) through the website or mobile app. Buying food online is usually cheaper than choosing meals directly during the flight.

For travelers with children and passengers with disabilities, a range of special services is provided. You can request assistance for minors traveling alone, as well as help with boarding and disembarking. Although broadband Wi-Fi and built-in entertainment screens are not available on all aircraft, the airline is actively introducing modern digital services that allow access to media content through passengers' own devices on selected routes.

The Pegasus Airlines route network is impressive in its scope, connecting key cities in Europe, Central Asia, and the Middle East. The primary link and the airline's main hub is Istanbul, from where hundreds of flights depart daily to a wide variety of destinations.

Thanks to convenient connections in Türkiye, travelers can easily reach metropolises like London or head on a business trip to Ankara. For beach lovers, regular flights are available to sunny Antalya, picturesque Bodrum, and cozy Muğla. The airline also actively develops domestic routes, connecting cities such as Izmir, Mersin, and Trabzon, as well as operating flights to Ercan Airport in Northern Cyprus.

To book tickets on Pegasus Airlines flights at the best prices, it is recommended to plan your trip in advance. The optimal time to purchase is 2–3 months before departure. Often, the most budget-friendly offers appear mid-week, while prices are traditionally higher on weekends and holidays. Using the Pegasus mobile app not only simplifies the process but also provides access to exclusive promotions not available on the website.

Online check-in is a great way to save time at the airport. It typically opens 48 hours before the flight and allows you to receive your boarding pass for free via email or SMS. If you want to sit in a specific seat, it is better to choose it during online check-in, as availability may be limited later. Remember that purchasing additional services, such as baggage or meals, is significantly cheaper when done online rather than at the check-in desk right before departure.

It is also worth considering travel insurance. Pegasus Airlines offers insurance options that can cover expenses in case of flight cancellation or lost baggage. Before paying for your ticket, be sure to check your fare conditions in the booking details: low-cost fares are often non-refundable, so the option for flexible date changes for a small additional fee can be a very useful feature.

The history of Pegasus Airlines began in 1989 in Türkiye. Originally established as a charter airline in partnership with Aer Lingus, its goal was to provide quality service for tourists flying to Turkish resorts. However, the real breakthrough in its development occurred in 2005 when the company changed ownership and adopted a strategy to grow as a low-cost carrier, focusing on making flights affordable for everyone.

Sabiha Gökçen Airport in Istanbul became the airline's main hub. This decision allowed Pegasus Airlines to compete effectively in the market by using a less congested airport for fast aircraft turnaround times. Over the years, the flight geography expanded rapidly: first, key domestic routes to cities like Ankara and Izmir were established, followed by an active push into the international markets of Europe and the Middle East.

The airline's fleet has also undergone significant evolution. Starting with classic Boeing 737 models, the carrier gradually transitioned to more modern and fuel-efficient airliners. The introduction of the Airbus A320neo family was a major milestone, allowing the company to reduce operating costs and its environmental footprint, aligning with modern global standards for sustainable aviation development.

Today, Pegasus Airlines (IATA: PC) is not just an airline, but a powerful digital travel platform. The introduction of the BolBol loyalty program and the launch of a user-friendly mobile app have cemented its status as an innovative leader in the low-cost carrier segment. By constantly expanding its destination network and improving its service, the company continues to follow its mission—making the world closer and more accessible for millions of people.