Royal Jordanian flights and airline information

About

Royal Jordanian is the national airline of Jordan, which for decades has maintained its status as one of the leading carriers in the Middle East. Founded in 1963, it has grown into a powerful international network connecting East and West. The primary hub and connecting link for all the airline's routes is Amman, home to the modern Queen Alia International Airport.

As a full member of the oneworld global aviation alliance, Royal Jordanian offers its passengers access to an extensive network of destinations worldwide and high standards of service. The airline actively develops regional connections and is a member of the Arab Air Carriers Organization, which allows it to maintain a leading position in the Arab market.

IATA codeRJ
Fleet size28
Passenger traffic3,600,000
Destinations77
HubAmman

Among the key advantages of Royal Jordanian is a modern fleet that includes comfortable aircraft for both long-haul and regional flights. Passengers value the carrier for its authentic hospitality, quality onboard catering, and a well-thought-out entertainment system that makes even long journeys pleasant and tireless.

The airline has repeatedly received international awards for its service level and punctuality. Thanks to the strategic location of its hub in Jordan, it provides convenient connections for travelers heading to Europe, North America, Asia, and the Gulf countries.

For those seeking a reliable partner for travel within the Middle East and beyond, Royal Jordanian (IATA code: RJ) remains a benchmark of quality, combining loyalty to tradition with a commitment to innovation in civil aviation.

Contacts

To contact Royal Jordanian representatives and obtain up-to-date flight information, you can use the following communication channels:

  • Official website — rj.com
  • Global Contact Center (24/7) — +962 6 510 0000
  • Email for general inquiries and support — rjcc.salesS@rj.com
  • Loyalty program email — FrequentFlyer@rj.com
  • Social media — official accounts on Facebook and Twitter (X) (search for Royal Jordanian)
  • Mobile app — available for download in the App Store and Google Play
  • Emergency support and baggage service — in case of baggage issues or flight delays, it is recommended to contact the airline's desks at the departure airport or the main call center number.

It is recommended to always check current contact information, sales office addresses, and local representative numbers directly on the official website rj.com before reaching out.

Baggage

Baggage rules at Royal Jordanian are flexible and depend on the selected fare, class of service, and specific route. The airline strictly separates carry-on and checked baggage to ensure the comfort and safety of all passengers on board.

Carry-on baggage: Generally, economy class passengers are allowed to carry one main piece of baggage weighing up to 7 kg, while business class allowances may be expanded. In addition to the main bag, a personal item such as a handbag or laptop is permitted. It is important to adhere to standard dimensions so that items fit easily in the overhead bin or under the seat in front.

Checked baggage: Free baggage allowances depend on the destination. On most routes, a piece concept is applied, where economy class is usually entitled to 1 piece up to 23 kg, and business class to 2 pieces. On some regional flights, a weight system may apply. Exact data on the allowed weight is always indicated on your electronic ticket.

Excess and special baggage: Fees apply for overweight or additional bags, with the amount depending on the flight zone. Sports equipment (skis, golf equipment) and musical instruments are carried according to special rules and often require prior coordination. Strollers and cradles are usually carried free of charge over the allowance.

Prohibited items and packaging: Dangerous substances, flammable liquids, and items threatening safety are prohibited for transport. It is recommended to use durable suitcases and provide them with tags containing contact information. For valuables and electronics, it is better to use carry-on baggage.

Pet Rules

Cabin Transport

  • Only small pets (cats and dogs) are allowed in the cabin of Royal Jordanian.
  • The weight of the animal together with the carrier usually should not exceed 7-8 kg.
  • Container dimensions must allow it to be placed under the seat in front of you.
  • The animal must remain inside the closed carrier throughout the flight.

Transport in the Cargo Hold

  • Animals whose weight exceeds the limits for the cabin are transported in specially equipped, heated compartments.
  • The container must comply with IATA standards: be durable, have a secure lock, and adequate ventilation.
  • The cage size must allow the pet to stand at full height, turn around, and lie in a natural position.

Required Documents and Requirements

  • An international veterinary passport is mandatory.
  • All necessary vaccinations (including rabies) must be administered on time and documented.
  • The passenger is responsible for providing a veterinary certificate and all permits required by the destination and transit countries.

Cost and Restrictions

  • Animal transport is not included in the free baggage allowance and is paid for as a special service.
  • Rates depend on the weight of the animal with the container and the flight route.
  • There are restrictions on the transport of brachycephalic breeds (pugs, bulldogs) due to the risk of respiratory problems during pressure or temperature changes.

Before planning a trip with a pet, be sure to contact Royal Jordanian support to clarify current quotas and rules, as the number of animals on a single flight is strictly limited.

Loyalty Program

Royal Club Loyalty Program

Royal Club is the bonus program of Royal Jordanian, created to reward regular customers for their loyalty and make their travels as comfortable as possible.

Membership Levels and Privileges

  • Bronze Sun: The entry level, allowing you to start accumulating miles immediately after registration.
  • Silver Jay: Provides benefits such as priority registration and an additional baggage allowance.
  • Gold Sparrow: Includes access to business lounges, priority boarding, and bonus mile accrual.
  • Platinum Hawk: The highest status, offering exclusive privileges such as access to a dedicated support line (Privilege Center), maximum priority on the waiting list, and guaranteed seats on flights.

Accumulating and Using Miles

  • Miles are earned for each flight segment with Royal Jordanian and oneworld alliance partners.
  • Points can also be earned by using the services of partners: hotels, car rental companies, and banks.
  • Accumulated miles can be exchanged for award tickets, upgrades from economy to business class, and payment for excess baggage.

oneworld Alliance Advantages

Through membership in the oneworld alliance, Royal Club members can earn and spend miles on flights with dozens of partner airlines worldwide, while high-status holders gain access to more than 600 business lounges in international airports.

Joining the program is free and can be done by registering on the official website or through the airline's mobile app.

Services

Royal Jordanian offers passengers international-level service, divided into two main classes of service, each focused on maximum flight comfort. Regardless of the class, every traveler can count on traditional Jordanian hospitality.

Business Class (Crown Class): This is the airline's premium product, offering passengers spacious lie-flat seats on long-haul flights, an exclusive menu with a choice of international and Arabic dishes, and a wide range of beverages. Passengers are provided with travel kits, access to luxurious airport lounges, and priority service at all stages of the journey.

Economy Class: Provides an optimal balance of comfort and value. Cabins are equipped with ergonomic seats with adjustable headrests. On most international flights, full hot meals and beverages are offered. Individual In-Flight Entertainment (IFE) systems with screens in the seatbacks allow you to watch movies, listen to music, and play games throughout the flight.

Special Services: Royal Jordanian cares for the needs of all passenger categories. Services are available for accompanying unaccompanied minors, assistance for people with disabilities, and the provision of infant cradles. Special attention is paid to catering: halal, vegetarian, dietary, and children's menus are available upon pre-order.

On some modern aircraft types, passengers are offered onboard Wi-Fi, allowing them to stay connected even at an altitude of 10,000 meters. The availability of internet and the specific list of entertainment may vary depending on the aircraft, so details are best clarified at the time of booking.

Destinations

The flight geography of Royal Jordanian covers key business and tourist centers across four continents. The primary link in the entire route network is the modern hub in Amman, from where the airline operates dozens of scheduled flights daily.

The carrier's route network is traditionally strong in the Middle East and North Africa, providing convenient logistics between cities such as Cairo, Baghdad, Beirut, and Istanbul. The airline also actively connects Jordan with the Gulf countries, including popular destinations to Dubai, Abu Dhabi, Doha, Riyadh, and Jeddah. Domestically, the airline operates important flights connecting the capital with the resort city of Aqaba on the Red Sea.

Booking Tips

To make your trip with Royal Jordanian as cost-effective as possible, it is recommended to plan your ticket purchase in advance — ideally 2–3 months before departure. The airline often offers special fares for early booking, and dynamic pricing allows you to find lower prices in the middle of the week when demand is traditionally lower.

The official website rj.com and the mobile app are the most reliable channels for purchasing. Here you will find a full range of fare plans: from economical no-baggage options to flexible fares with the possibility of refunds and date changes without penalties. Exclusive offers not available in other booking systems are often accessible in the app.

Online check-in: Opens in advance of departure, allowing passengers to choose the best seats in the cabin and avoid queues at the airport. Early check-in is especially useful if you want to secure seats with extra legroom. You can manage your booking, add special meals, or order additional services through the "Manage Booking" section.

When choosing a seat, remember that emergency exit seats provide more space but have restrictions for some passenger categories. Don't forget to also arrange travel insurance, which can cover unforeseen expenses in case of trip cancellation or baggage problems. Follow the airline's newsletters so you don't miss seasonal sales and oneworld alliance promotions.

History

The history of Royal Jordanian began in 1963 when Alia Royal Jordanian Airlines was founded by decree of King Hussein. Named after the king's eldest daughter, Princess Alia, it became a symbol of national prestige and Jordan's desire for openness to the world. The carrier operated its first flight on Handley Page Dart Herald aircraft, starting with regional routes.

In the 1970s and 80s, the company began rapid international expansion, developing long-haul destinations to Europe, Asia, and North America. Gradually, the fleet was replenished with modern jet liners, and the brand was shortened to the concise Royal Jordanian. This renaming emphasized the status of the kingdom's official state carrier.

A landmark milestone in its history was joining the oneworld global alliance in 2007. This event brought Royal Jordanian to a qualitatively new level, allowing it to integrate its service standards with world aviation leaders. The airline became the first among Arab carriers to join such a large international association.

The company's primary operational center has always remained Amman. With the opening of the new Queen Alia Airport terminal, the airline's capabilities for serving transfer passengers expanded significantly, strengthening the city's status as an important aviation hub in the region.

Today, Royal Jordanian continues to renew its fleet, focusing on fuel efficiency and environmental friendliness, for example, by operating modern Boeing 787 Dreamliner aircraft. The airline successfully combines a rich historical tradition with the implementation of digital technologies, remaining a key link connecting Jordan with the rest of the world.

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