Sundair flights and airline information

Sundair (SR) is a young and dynamic German airline specializing in charter and leisure flights. Founded in 2016, it quickly established its niche in the market for flights to popular resorts in the Mediterranean, the Canary Islands, and North Africa. The carrier's main operating hub is the modern airport in Berlin, from which flights are operated to the sunniest corners of the planet.

The airline is not part of any major global alliances, allowing it to maintain flexibility in pricing and work closely with leading European tour operators. As a subsidiary of the well-known Schauinsland-Reisen group, the carrier is focused on creating comfortable conditions for vacationers right from the start of their flight.

The company's fleet consists of modern narrow-body aircraft from the Airbus A319 and A320 family. These planes are ideal for medium-haul routes, ensuring reliability and high safety standards. Thanks to meticulous technical monitoring of its aircraft, the airline has earned the trust of thousands of travelers heading on their long-awaited vacations.

A key advantage of the company is its narrow specialization: every aspect of the service—from the schedule to onboard service—is tailored to the needs of tourists. This makes flying with Sundair an excellent choice for family trips and group tours to Egypt, Greece, or Spain.

To contact airline representatives and clarify details of your flight, you can use the following communication channels:

• Official website: sundair.com
• Hotline phone: +49 (0) 30 53 6767 91 (customer support)
• Email: kundenservice@sundair.com
• Head office: SUNDAIR GmbH, Knieperdamm 79, 18435 Stralsund, Germany
• Social media: Official accounts can be found via links on the main page of the airline's website.
• Mobile app: Currently, there is no dedicated app; using the mobile version of the website is recommended.
• Emergency support: For issues regarding flight delays or baggage problems, please contact the registration desks at the airport or the main call center number.

Please note that it is always recommended to check the official website of the airline for the most up-to-date contact information and feedback forms immediately before reaching out.

Baggage rules at Sundair depend on the specific charter agreement or fare, but there are basic standards for most flights. As carry-on baggage, passengers can take one item weighing up to 6 kg into the cabin. The bag's dimensions must not exceed 55 x 40 x 20 cm so that it can fit easily in the overhead bin or under the seat in front of you.

For checked baggage, the standard free allowance is usually 20 kg per person. Depending on your tour operator's terms or the selected booking class, this limit may vary. We recommend checking the details on your itinerary or booking confirmation in advance.

If your suitcase exceeds the established norms, the airline offers to pay for excess baggage. When booking online, the cost is approximately $11 per each kilogram of excess. If payment is made directly at the check-in desk at the airport, the rate increases to $16 per kilogram.

Separate rules apply for the transportation of special items, such as sports equipment or musical instruments. Such services require prior coordination with the carrier. Strollers are usually transported free of charge, but they must be registered at check-in.

For safety reasons, it is prohibited to carry explosive substances, flammable liquids, and other dangerous materials. For a comfortable journey, we advise securely packing fragile items and ensuring all old baggage tags are removed from your suitcases.

Sundair allows the transportation of pets; however, this process requires strict compliance with rules and prior confirmation from customer support.

Transportation in the cabin

• Small dogs and cats are allowed in the aircraft cabin.
• The weight of the animal, including the soft carrier, usually must not exceed 8 kg.
• The container must be waterproof, well-ventilated, and securely closed.

Transportation in the cargo hold

• Animals whose weight exceeds the cabin limits are transported in a special heated compartment.
• A rigid container meeting IATA standards is required, ensuring the animal has enough space to stand and turn around.
• The number of spots for animals on each flight is limited, so requests should be submitted as early as possible.

Required documents

For travel, the pet will need an international veterinary passport, a microchip, and valid vaccinations (primarily for rabies). It is also important to consider the specific requirements of the destination country, such as health certificates issued a few days before departure.

Preparing for the flight

Pet transportation is a paid service. Before the flight, it is recommended not to feed the pet 4-6 hours before departure and to ensure there is water in a special drinker inside the container. Please note possible restrictions for brachycephalic breeds (pugs, bulldogs), which may not tolerate the flight well.

To clarify current rates and book a spot, be sure to contact the airline or your tour operator in advance.

Currently, Sundair does not have its own classic loyalty program with mileage accumulation or bonus points. The airline focuses on providing affordable fares for tourist flights, making ticket prices competitive without additional bonus systems.

Service Features

• Passengers who frequently travel on the company's flights through tour operators may enjoy privileges provided by the agencies' own programs (e.g., Schauinsland-Reisen).
• The lack of a mileage program is often compensated by favorable discounts on package tours that include flights with this airline.
• The airline is not a member of alliances such as Star Alliance or SkyTeam, so earning partner miles on these flights is not possible.

To receive information about current discounts or special offers on group bookings, it is recommended to regularly check the carrier's official website or subscribe to its newsletter.

Onboard service at Sundair meets the standards of a classic European charter carrier. The airline operates Airbus A319 and A320 aircraft in a mono-class economy layout, allowing it to offer tickets at more competitive prices.

Economy class on the company's planes provides standard comfort with ergonomic seats and sufficient legroom. Since the cabin configuration is uniform, all passengers receive the same high level of attention from the crew. Onboard entertainment systems in the form of individual screens are usually absent, so travelers are advised to prepare content on their mobile devices in advance.

Meals and drinks on flights depend on the terms of the specific charter agreement. In some cases, light snacks and soft drinks are included in the price; in others, a paid menu is available where hot meals, sandwiches, and snacks can be purchased. If you require special meals (vegetarian or dietary), they should be ordered through the tour operator or the company's website at least 48 hours before departure.

Basic amenities are provided for passengers with children, and the crew is always ready to help with warming baby food. Travelers with disabilities are offered an airport assistance service and help during boarding, which must be notified to the airline in advance.

Sundair's flight geography covers the most popular recreational areas of Europe and North Africa. The main link in the route network is the hub in Berlin, connecting the German capital with the sunny shores of the Red and Mediterranean Seas.

The carrier's routes are oriented toward seasonal demand: in summer, these include Heraklion in Greece and Varna in Bulgaria, while in winter, the focus shifts to the Canary Islands, including Santa Cruz de Tenerife and Las Palmas. Regular flights are also operated to Beirut and popular Egyptian resorts such as Hurghada.

To book Sundair tickets at the best possible prices, experienced travelers recommend looking not only at the official website but also at offers from major tour operators. Often, a flight as part of a "hotel + airfare" package costs significantly less than purchasing these services separately.

The optimal time to buy is 2–3 months before departure, especially if your trip falls on peak school holiday or festive dates. Since the airline operates in the tourism segment, promotions are often tied to the start of the summer or winter navigation seasons.

Online check-in usually opens 24 hours before the flight. We recommend completing it as early as possible to have the opportunity to choose more comfortable seats, for example, in the front of the cabin. Selecting a specific seat may be subject to a fee, so check your fare conditions during the check-in process.

Don't forget about travel insurance. Although the airline is responsible for flight safety, trip cancellation insurance or a medical policy for stays abroad will help avoid unforeseen expenses in case of trip cancellation. It is best to track current information on rules and possible schedule changes through the official Sundair website.

The history of Sundair began in 2016 when the company was officially registered in Stralsund. Founded as an independent player in the German aviation market, it focused from the start on a close partnership with the tourism sector, becoming part of the Schauinsland-Reisen group.

A landmark date for the carrier was July 1, 2017—the day operations were launched. The company's first planes departed from Germany to Heraklion and Hurghada, marking the beginning of an active expansion of the route network. In September of the same year, the airline received its own Air Operator Certificate (AOC), confirming its compliance with strict European safety standards.

Fleet development occurred gradually: the company started with several leased Airbus A320 liners, eventually increasing the number of aircraft and adding the more compact A319 to the fleet. This allowed for flexible management of passenger capacity on various routes, including flights from Dresden and Bremen.

Today, Sundair is a stable charter carrier that successfully competes in the European leisure travel market. Despite global industry challenges, the company continues to innovate in its passenger service processes and optimize its routes, while maintaining the spirit of a small, customer-oriented aviation enterprise.