Wingo

AeroRep (IATA: P5) is a dynamically developing Colombian airline that currently operates under the well-known low-cost brand Wingo. As part of the large aviation group Copa Airlines Colombia, the company provides reliable air connections between key regions of South and Central America. The airline's main operating center and primary hub is Bogota, from where dozens of scheduled flights are operated.

The airline's key features are its focus on budget travel and flexibility in choosing additional services. Passengers value AeroRep for the ability to independently customize their package of necessary options, allowing for significant savings on flights. A modern fleet and high safety standards inherited from the parent company make it one of the most attractive low-cost carriers in the region.

The airline is constantly expanding its route network, connecting Colombia with popular tourist and business destinations. Thanks to integration with Copa Airlines systems, AeroRep offers convenient connections and a high level of digital service, including a mobile app for quick booking. It is an ideal choice for those seeking a balance between price and service quality.

You can contact AeroRep (Wingo) representatives through the following communication channels:

• Official website: wingo.com
• Phone: +57 1 320 9090 (call center in Colombia)
• Email: official support is provided via the feedback form on the website
• Social media: official Wingo accounts on Facebook, Instagram, and Twitter
• Mobile app: booking management is available through the Copa Airlines app (iOS/Android)
• Emergency support: check-in counters and offices at departure airports

We recommend checking the latest contact information on the airline's official website before your trip.

Baggage rules at AeroRep (P5) follow a low-cost model, where basic fares include only the necessary minimum. For carry-on baggage, one bag weighing up to 10 kg is usually allowed, which must fit easily in the overhead bin. A personal item (handbag or backpack) that fits under the seat in front of you can also be taken into the cabin.

Checked baggage is most often paid for separately unless it is included in the selected fare. The standard allowance is 20-23 kg per piece. It is recommended to pay for baggage in advance via the website or app, as airport rates are significantly higher. Business class in the traditional sense is not available, so allowances depend on the selected service package.

For excess baggage, fixed surcharges are applied for each extra kilogram or additional piece. Payment is made at the check-in counter or online. It is important to remember that a single piece of baggage cannot exceed 32 kg due to baggage handler safety regulations.

Special items, such as sports equipment, musical instruments, or strollers, are transported by prior arrangement. Strollers can usually be checked for free at the aircraft steps. Prohibited items include dangerous goods, high-power lithium batteries, and flammable substances. For a comfortable journey, we recommend securely packing fragile items and using bright tags to identify your suitcase.

In-Cabin Transportation

AeroRep allows small pets in the aircraft cabin. The weight of the pet together with the carrier usually should not exceed 10 kg. Only cats and dogs of certain breeds are allowed.

• Carrier dimensions must allow it to be placed under the seat.
• The animal must remain inside the container throughout the entire flight.
• A limited number of animals can be in the cabin, so the service must be booked in advance.

Transportation in the Cargo Hold

For larger animals, transportation is provided in a special heated compartment. Container requirements include a secure lock, ventilation, and enough space for the animal to stand up and turn around.

Required Documents

• International veterinary passport.
• Health certificate and proof of all necessary vaccinations (especially rabies).
• Compliance with the import regulations of the destination country (e.g., microchipping).

Preparation and Restrictions

The cost of transportation depends on weight and route. It is recommended not to feed the animal 4-6 hours before departure. AeroRep may impose restrictions on the transportation of brachycephalic (flat-faced) breeds due to health risks during the flight. Seasonal bans on cargo hold transportation may also apply during extreme temperatures. Always contact the airline to confirm current rules.

Loyalty Program

While the AeroRep (Wingo) brand does not have its own dedicated program, its close connection with the Copa Airlines group allows passengers to benefit from larger loyalty systems.

• Introduction: Passengers are encouraged to check the possibility of earning miles through Copa Airlines partner programs.
• Membership Tiers: Standard tiers include basic, silver, and gold, each providing access to priority check-in and seat selection.
• How to Accumulate: Miles can be earned for regular flights, as well as when using partner services (car rentals, hotel bookings).
• How to Spend: Accumulated points can be used for partial payment of tickets or to upgrade comfort levels.
• Alliance Participation: Thanks to the parent company, services can be integrated with global aviation networks.
• How to Join: Registration in partner programs is usually free and available on the operator's official website.

Current information regarding mile accrual on flights with the P5 code should be checked directly in the rules of the selected fare.

AeroRep (P5) operates on a low-cost model, offering passengers efficient and affordable service. The primary class of service is economy. Comfort is provided through the option to choose seats with increased legroom (Extra Space) for an additional fee. Business class is not provided on most flights, which helps keep ticket prices low.

Onboard amenities include modern seats with optimal row spacing. Entertainment systems and Wi-Fi are not available in the classic sense, so travelers are recommended to download content to their devices in advance. Food and drinks are not included in the ticket price, but an onboard menu with snacks and soft drinks is available for purchase during the flight.

Various special services are provided for passengers. Families with children can expect priority boarding. For persons with disabilities, assistance is provided at the airport and onboard with prior notice. The airline also offers an unaccompanied minor service, ensuring the safety of children traveling without parents.

The geography of AeroRep flights covers key cities in Colombia and popular international destinations in the Caribbean and Central America. The airline's primary hub and main gateway is Bogota, from where most flights depart.

The airline's route network connects major economic and cultural centers, offering passengers convenient flights between cities such as Medellin, Cartagena, and Cali. International flights provide access to famous resorts, including Cancun in Mexico, ensuring reliable and affordable connections in the region.

To book AeroRep tickets at the most favorable prices, it is recommended to make your purchase at least 4-8 weeks before departure. The cheapest tickets are usually available for flights on Tuesday and Wednesday. The airline frequently runs promotions, information about which appears first in the Wingo brand's newsletter and official social media channels.

Online check-in opens 24-48 hours before departure. We strongly recommend completing it in advance to avoid additional fees at the airport and to have the opportunity to choose more comfortable seats. Selecting a specific seat on a low-cost carrier is usually paid, but with early check-in, the chances of getting a seat next to a travel companion are higher.

When booking, it is worth paying attention to insurance: the airline offers options for medical expense coverage and baggage protection, which is particularly relevant for international trips. Using the Copa Airlines mobile app will help you promptly track flight status, save boarding passes, and receive real-time notifications about schedule changes.

The history of AeroRep (AeroRepública) began in 1992 in Colombia. From the very start of its journey, the carrier sought to provide reliable connections between the country's cities, competing with national giants. The company's headquarters were founded in Bogota, which remains its main home to this day.

A landmark stage of development was joining the Copa Airlines group. This merger allowed for a significant fleet renewal and the implementation of high international service standards. Over time, AeroRepública began operating under the Copa Airlines Colombia brand, strengthening its position in the Latin American market.

In 2016, the low-cost brand Wingo was launched based on the legal entity AeroRepublica S.A. This strategic decision was driven by the growing demand for budget travel. The new brand quickly gained popularity thanks to its bright identity and affordable prices, while retaining the historical IATA code P5.

Fleet development followed the path of unification, typical for efficient low-cost carriers. Modern Boeing 737 aircraft became the foundation of the fleet, allowing for the expansion of flight geography to Cancun and other international destinations. Today, AeroRep continues to invest in digital technologies and sustainable development programs, remaining an important player in regional aviation.