Given its status as a regional airport with low passenger traffic, Kunduz Airport (UND) offers its guests only a minimal set of services. Travellers accustomed to the comfort of international hubs should prepare in advance for the ascetic conditions of the terminal. The infrastructure here is focused on ensuring basic security and short-term waiting for flights.
Dining and Shopping
There are no full-service restaurants, cafes, or chain coffee shops in the terminal building. There are also no Duty-Free shops or souvenir stalls. In the waiting hall, small retail points or kiosks sometimes operate, where you can purchase:
- Bottled water and soft drinks.
- Light snacks (biscuits, crisps, chocolate).
Due to the unpredictability of the opening hours of such points, passengers are strongly recommended to take care of food in advance and take a necessary supply of water and food with them for the journey, especially if travelling with children.
Financial Services and Communication
There are no bank branches, currency exchange points, or ATMs in the terminal. Payment for services or goods (if available) can only be made in cash in the local currency (Afghani). It is recommended to withdraw necessary funds in the city before arriving at the airport.
Public Wi-Fi for passengers is not currently provided. Charging stations for gadgets are also not foreseen, so it is worth having a fully charged power bank with you. Mobile coverage in the airport area usually works stably, allowing the use of the internet via roaming or a local SIM card.
Comfort and Business Services
The airport has one general waiting hall. Dedicated VIP lounges, business lounges, or conference rooms are absent. Conditions for working with a laptop are limited (few power sockets, noise of the general hall). Passengers wait for departure on standard seats in the common area after passing screening.
Medical Assistance and Safety
There is no fully-fledged medical centre in the terminal. In case of feeling unwell, you should contact airport staff or airline representatives, who can provide a basic first aid kit or call emergency services from the city.
Passengers with Children and Limited Mobility
Specialised infrastructure is poorly developed:
- For Children: There are no mother and child rooms or play areas in the airport. Changing or feeding infants may be difficult in the conditions of the general hall.
- For Passengers with Reduced Mobility: The terminal building is single-story, which facilitates movement. However, airbridges (sleeves) are absent. Boarding the aircraft is carried out from the apron via stairs. Passengers with disabilities must notify the airline in advance when booking a ticket so that ground service staff can organise assistance during boarding and disembarking.
Hotels and Accommodation
There are no hotels on the airport territory or within immediate walking distance. Since the distance to the city of Kunduz is short (about 8 km), transit passengers and tourists stay in hotels in the centre of the settlement. The choice of accommodation there is also limited and represented mainly by simple local-level guest houses.