Shopping in Otavi is a practical and low-key affair, reflecting its nature as a small agricultural service center rather than a retail destination. Visitors should not expect sprawling shopping malls, high-end fashion boutiques, or extensive pedestrian promenades. Instead, the town offers functional retail options designed primarily to serve the local farming community and travelers passing through on the B1 highway. It is an excellent place to restock on essential supplies, groceries, and camping gear before heading further north or into the bush.
The main commercial activity is concentrated along the central road running through the town and the immediate streets surrounding the railway station. Here, you will find a cluster of general dealers, a well-stocked supermarket, a pharmacy, and several banks. This compact district is easy to navigate on foot, allowing you to quickly find what you need. For those driving, there is usually ample parking available directly in front of the shops.
There are no large shopping malls in Otavi. The retail landscape is dominated by standalone stores and small commercial complexes that typically house a grocery anchor store—such as a SPAR or a similar local supermarket—alongside a bottle store and perhaps a hardware shop. These supermarkets are surprisingly well-equipped, offering fresh produce, meat, bakery items, and a decent selection of beverages, making them the go-to stop for self-catering tourists.
While there are no formal craft markets, the informal economy is vibrant. You will often find street vendors and roadside stalls setup near the main service stations or along the highway entrance. These vendors typically sell seasonal produce, such as citrus fruits or maize, as well as firewood and telephone recharge vouchers. It is a great way to support the local community directly, though the selection of handicrafts is usually limited compared to larger tourist hubs like Okahandja.
When it comes to souvenirs, the best items to bring back from Otavi are edible treats that reflect the region's agricultural heritage. Biltong (seasoned dried meat) and Droëwors (dried sausage) are local specialties and are widely considered some of the best snacks for a Namibian road trip. Additionally, if you visit the local winery, purchasing a bottle of Namibian wine or schnapps makes for a unique and rare gift, as wine production is quite uncommon in the rest of the country.
Opening hours generally follow standard Namibian business times. Shops typically open around 8:00 AM and close by 5:00 PM or 6:00 PM on weekdays. On Saturdays, most businesses close early, usually by 1:00 PM, and the town is very quiet on Sundays, with only the main supermarket or gas station convenience stores remaining open. Regarding payment, major supermarkets and fuel stations accept Visa and Mastercard, but smaller vendors and roadside stalls deal exclusively in cash. It is advisable to keep some Namibian Dollars handy for these smaller transactions.
For international tourists, Namibia offers a Tax Refund system. If you purchase goods exceeding a certain value (usually NAD 250.00) at a registered tax-free retailer, you can claim back the VAT (Value Added Tax) upon departure at the international airport or border post. However, since most shops in Otavi are grocery or general supply stores, this is less likely to be applicable here than in Windhoek's luxury stores. Always ask for a tax invoice if you plan to make a significant purchase.