Services and Amenities in the Terminal
Passengers accustomed to the huge shopping galleries and food courts of major international hubs should note that the infrastructure of Chicago Rockford (RFD) corresponds to the concept of "fast and efficient". A basic set of services is presented here, sufficient for a comfortable wait for a flight, but without excesses.
Restaurants, Cafés, and Shops
Gastronomic opportunities at the airport are limited, but you won't go hungry. The main food outlet is located in the "sterile area" (after passing security):
- Skyview Café: A cosy café offering hot and cold sandwiches, pastries, snacks, as well as a wide selection of drinks, including coffee, fizzy drinks, and beverages. It is a great place to relax before departure.
- Retail: Next to the café is a small shop (Newsstand) where you can purchase fresh press, books, travel essentials, snacks, and souvenirs with Chicago or Rockford symbols.
Tip: If you want a full lunch or dinner, it is recommended to do so in the city before arriving at the airport, as the food selection in the terminal is oriented towards quick snacks.
Wi-Fi, Charging, and Work
The airport understands the needs of modern travellers perfectly:
- Internet: Free high-speed Wi-Fi is available throughout the terminal. Connection does not require complex registration, allowing you to immediately start work or entertainment.
- Charging Stations: A sufficient number of power sockets and USB ports for charging gadgets are installed in the waiting areas at the gates.
- Business Services: There are no separate conference rooms or business centres in the terminal. However, thanks to the quiet waiting hall and good internet, passengers can comfortably work on a laptop right in the seat by the boarding gate.
Lounges and VIP Service
Rockford Airport does not have specialised airline business lounges or lounges accessible by cards (e.g., Priority Pass). The airport concept assumes that passengers spend a minimum amount of time here. The general waiting hall is spacious, clean, and usually not overcrowded, which in itself creates an atmosphere close to a VIP lounge in terms of tranquillity.
Financial Services
- ATMs: Available in the terminal for withdrawing US dollars cash.
- Currency Exchange: There are no currency exchange points at the airport. If you are flying on an international flight, it is recommended to take care of cash in advance or use cards.
Passengers with Children
The compactness of the airport makes it convenient for family trips — children will not have to walk long distances. For the convenience of parents, the following are provided:
- Nursing Suites: Modern nursing pods (Mamava pods) are installed in the terminal, ensuring privacy and comfort for mothers with infants.
- Entertainment: There are no specialised playgrounds, but the panoramic windows offer an excellent view of the runway, which often fascinates young travellers.
Accessibility
The airport fully complies with American accessibility standards (ADA):
- The building is equipped with lifts and ramps.
- Restrooms are adapted for people with disabilities.
- Boarding Assistance: Wheelchairs are provided free of charge. It is important to request this service from your airline when booking a ticket or at least 48 hours before departure.
Medical Assistance
There is no full-scale medical centre or pharmacy in the terminal. In emergencies, security staff will provide first aid and call rescuers. Automated External Defibrillators (AEDs) are placed in the building.
Hotels Near the Airport
There are no hotels directly in the terminal building, but thanks to its location within the city limits, the choice of accommodation within a 10–15 minute drive is large. Many hotels offer free transfers (check when booking).
- Hampton Inn Rockford: A popular choice for transit passengers, located just a few kilometres away.
- Hilton Garden Inn Rockford: A comfortable hotel with a restaurant and pool, convenient for business travellers.
- Holiday Inn Express & Suites: A budget and reliable option with breakfast included, not far from the airport.