Despite its compact dimensions, Midway Airport offers passengers a full range of services necessary for a comfortable wait for their flight. Following a large-scale modernisation programme, emphasis was placed on local flair, so staying in the terminal resembles a walk through the cosy neighbourhoods of Chicago rather than sitting in a faceless hall.
Restaurants and Shops: A Taste of Chicago
The main pride of Midway is its gastronomic zone, concentrated in the "Central Market". There are practically no standard chain fast-food outlets here; instead, favourite local brands are widely represented. This is an excellent chance to try famous Chicago deep-dish pizza or a classic hot dog at Gold Coast Dogs without going into the city. For those interested in local beverages, establishments featuring products from local producers, such as Goose Island, are available.
Shopping here is oriented towards buying souvenirs and travel goods. A mandatory stop for many tourists is the Garrett Popcorn Shops kiosk. The mix of caramel and cheese popcorn ("The Chicago Mix") is a cult souvenir that passengers often take home as a gift. The terminal also features electronics stores, bookshops, and boutiques with Chicago sports team merchandise.
Lounges and VIP Services
Unlike major international hubs, Midway did not have business lounges for the general public for a long time, as the airport is oriented towards quick transfers for low-cost carriers. However, the situation is changing:
- The Club MDW: Located in the Central Market (near the entrance to Concourse B). This lounge is available for Priority Pass holders and passengers willing to pay for a single visit. It offers snacks, drinks, and a quiet atmosphere for work or relaxation.
- USO Center: A specialised lounge for military personnel and their families, located in Concourse C (before the security zone).
Connectivity and Finance
Free unlimited Wi-Fi operates throughout the airport. To connect, choose the network provided by the airport (usually via Boingo) and watch a short advertisement. Charging gadgets will also not be a problem: most seats in the waiting areas at gates are equipped with power outlets and USB ports. ATMs are located in both the public and "sterile" zones, however, full-service currency exchange points are rare here due to the predominantly domestic route network, so it is better to prepare cash in advance.
Services for Families with Children
Midway is friendly to little travellers. For nursing mothers, special Mamava pods are provided — private capsules for breastfeeding with comfortable seats and power outlets, located in all concourses. Spacious family restrooms are also available.
Accessibility and Medical Assistance
The airport is fully adapted for passengers with disabilities (ADA compliant). All toilets, lifts, and walkways are accessible for wheelchairs. If you require assistance, it must be requested in advance through your airline. Automated External Defibrillators (AED) are installed within the terminal, and for emergency assistance, you can approach any police officer or information desk.
Hotels and Accommodation
There are no hotels directly inside the terminal, but thanks to its location within the city limits, the choice of accommodation is huge. Just a few minutes' drive away is the so-called "Midway Hotel Center" — a cluster of hotels from popular chains (Marriott, Hilton, Hyatt Place, etc.), located along the southern part of Cicero Avenue. Most of them provide free 24-hour shuttles that pick up guests from exit No. 2 on the lower level of the terminal.
Business Services
There are no specialised conference rooms inside the terminal, but business travellers can use workstations with desks and power outlets, which are equipped in quiet zones of the concourses (for example, in Concourse A). For conducting full meetings, it is better to use the services of business centres in nearby hotels.