The infrastructure of DuPage Airport (DPA) fully corresponds to its status as a premium hub for private aviation. Here you will not find noisy shopping galleries or overcrowded food courts. Instead, passengers are offered service tailored to individual needs, speed, and exceptional comfort.
Restaurants and Dining
The gastronomic experience at DuPage differs from the standard airport selection. In the main terminal lobby, guests are offered freshly brewed Starbucks coffee, tea, soft drinks, as well as signature fresh cookies and popcorn around the clock and free of charge. This creates a homely atmosphere immediately upon arrival.
For a full lunch or dinner, you do not need to leave the airport grounds. Within walking distance (or a minute's ride on a golf cart) is the Prairie Landing Grill — a restaurant at the golf club. Here you can enjoy American cuisine with views of the picturesque fairways. Additionally, airport staff can help arrange the delivery of elite catering directly to your aircraft before departure.
Business Services and Connectivity
Since a significant portion of DuPage passengers visit Chicago for business purposes, the airport provides ideal conditions for work:
- Wi-Fi and Tech: High-speed free Wi-Fi is available throughout the Flight Center. The lobby and lounge areas feature numerous sockets and ports for charging gadgets.
- Conference Rooms: The airport has its own conference rooms equipped with audiovisual equipment. This allows negotiations to be held immediately after landing, without spending time travelling into the city. It is best to book meeting rooms in advance through the administration.
Relaxation Zones and VIP Service
The concept of a "VIP lounge" applies to the entire DuPage terminal. There is no division into classes here: every guest receives top-level service. The spacious lobby is furnished with leather furniture, featuring a fireplace and large televisions. The atmosphere is conducive to quiet waiting or informal conversation. For crews and pilots, separate closed rest areas with recliner chairs for sleeping (Snooze Rooms) are provided.
Hotels and Accommodation
There is no hotel directly within the terminal building, but thanks to its location in a developed suburb, the choice of accommodation is very wide. Airport staff have agreements with the best local hotels and can assist with booking at corporate rates. Popular options nearby (within a 5–10 minute drive):
- Hilton Garden Inn St. Charles — a comfortable hotel popular with business travellers.
- Courtyard by Marriott Chicago St. Charles — a convenient option for short stops.
- Hampton Inn & Suites — a hotel frequently chosen by aircraft crews.
Financial and Medical Services
There may be an ATM in the terminal for cash withdrawals, but there are no full bank branches or currency exchange points here. It is recommended to arrange for cash (USD) in advance or use banks in the city of West Chicago. There is no medical centre with doctors at the airport, but staff are trained in first aid, and the city's emergency services are minutes away.
Passengers with Children and Limited Mobility
DuPage Airport is designed with ADA accessibility requirements in mind. The single-storey layout of the terminal and the absence of long walkways make it exceptionally convenient for passengers with reduced mobility. Staff are always ready to personally escort a guest from the car to the aircraft steps, providing necessary assistance during boarding.
There are no specialised playrooms for children, but the spacious waiting hall and the opportunity to watch planes through panoramic windows usually fascinate young travellers. The calm environment without crowds and noise makes staying with children much less stressful than in major airports.