Egyptair flights and airline information

Egyptair — Egypt's national carrier and one of the world's oldest airlines, which began its history in 1932. As a flagship carrier, it provides reliable connections between Africa, Europe, Asia, and the Americas, maintaining high standards of safety and hospitality. The primary hub and main base of the airline is Cairo International Airport, where its core operational facilities are concentrated.

As a full member of the global Star Alliance, Egyptair offers its passengers access to a vast route network and seamless connections worldwide. The airline has been repeatedly recognized for its contribution to aviation development in the region and constantly modernizes its fleet to ensure maximum comfort on board.

Among the key advantages of Egyptair are its modern fleet, featuring the latest Boeing and Airbus models, and traditional Egyptian hospitality reflected in its on-board service and dining. Passengers are offered a wide range of services, from convenient entertainment systems to special loyalty programs.

The airline actively develops both passenger and cargo segments through its subsidiaries EgyptAir Cargo and EgyptAir Express. Thanks to the strategic location of its hub, the carrier is an ideal choice for transit travelers seeking to comfortably reach key destinations across the globe.

To get in touch with the airline representatives and receive prompt assistance, you can use the following communication channels:

• Official website — www.egyptair.com
• Phone (Hotline in Egypt) — 1717 (from mobile phones) or 090070000 (from landlines)
• Global contact center — +20 90070000
• Email — webbookingsupport@egyptair.com (online booking support) or callcenter@egyptair.com
• Social media — Facebook (EGYPTAIR), Twitter / X (@egyptair), Instagram (@egyptair), YouTube (egyptair)
• Mobile app — available in the App Store and Google Play for managing bookings and check-in
• Emergency support — for issues regarding flight delays or lost baggage, it is recommended to visit the airline counters at the airport or use the feedback form on the website.

We recommend always checking the current contact information in the "Contact Us" section on the airline's official website before calling or sending an inquiry.

Baggage allowance at Egyptair depends directly on the service class and the selected fare. For hand luggage in economy class, the standard allowance is 1 piece weighing up to 8 kg, while business class passengers can take 2 pieces of 8 kg each into the cabin. The dimensions of the bag must not exceed 55×40×23 cm. Essential items such as laptops and baby food are also allowed in the cabin.

Regarding checked baggage, most international economy class flights allow 1 piece weighing up to 23 kg. In business class, the allowance is higher: passengers are entitled to 2 pieces of 32 kg each. The maximum dimensions for one piece, as the sum of three dimensions, is 158 cm. It is important to remember that different rules may apply on flights to the USA and Canada, which should be clarified when purchasing your ticket.

Charges apply for excess baggage, the amount of which depends on the flight destination. If your suitcase is heavier or larger than the established norms, it is recommended to pay for extra baggage in advance on the website, as airport rates may be higher. For small children (infants), one folding stroller and an additional piece of baggage weighing up to 10 kg are usually allowed.

Special items, such as sports equipment or musical instruments, require prior coordination. The carrier classifies these as special baggage. There are also strict restrictions on prohibited items: explosive, flammable, and toxic substances cannot be taken in checked or carry-on baggage. We recommend packing fragile items in hard cases and always labeling baggage with contact details for quick retrieval in case of loss.

Cabin Transportation

• Only cats and dogs are allowed in the cabin on Egyptair flights.
• The maximum weight of the animal together with the container must not exceed the established limit (usually up to 8 kg, subject to confirmation during booking).
• The container must be securely closed and have sufficient ventilation; its dimensions must allow it to be placed under the seat in front of the passenger.

Transportation in the Baggage Compartment

• Animals whose weight exceeds the limits for cabin travel are transported in a specially equipped, heated baggage hold.
• The container must comply with IATA standards: be durable, clean, waterproof, and allow the animal to stand up and turn around.
• Information with the owner's name and the pet's name must be attached to the container.

Required Documents

Cost

• Pet transportation is not included in the free baggage allowance and is paid as excess baggage at special rates.
• The cost depends on the total weight of the animal with its cage and the route of travel.

Flight Preparation

• It is recommended not to feed the animal heavily 4-6 hours before the flight.
• Ensure the pet has access to water inside the container using a special drinking bowl.
• Place a familiar item with the scent of home inside the cage to reduce the animal's stress level.

Restrictions

• The airline may impose restrictions on the transportation of brachycephalic breeds (pugs, bulldogs) due to health risks during the flight.
• Seasonal restrictions may apply to pet transportation in the baggage compartment during periods of extreme heat or cold.

To guarantee confirmation of the service, you must contact the airline at least 48 hours before departure, as the number of animals on board is limited.

Introduction

The EgyptAir Plus loyalty program is designed to reward the airline's frequent flyers. Participation allows you to earn miles for every flight and exchange them for a variety of privileges, making every journey more comfortable and rewarding.

Membership Tiers and Privileges

• Blue (Basic): The entry level, allowing you to earn miles and book award tickets.
• Silver (Silver): Provides priority check-in and an additional baggage allowance.
• Gold (Gold): Gives access to Star Alliance business lounges worldwide, priority boarding, and a guaranteed seat on the flight.
• Platinum (Platinum): The highest status with maximum privileges, including increased mile accrual and exclusive service.

How to Earn Miles

• Miles are earned for every flight on Egyptair routes.
• Miles can be earned by using the services of program partners: hotels, car rental companies, and banks.
• Regular bonus promotions allow members to reach new status levels faster.

How to Spend Miles

• Issuing free award tickets (Award Tickets) on flights of the airline and its partners.
• Upgrading service class from economy to business class.
• Paying for additional services, such as excess baggage or preferred seat selection.

Alliance Participation

Thanks to Egyptair's membership in the Star Alliance, program members can earn and spend miles on flights with more than 25 partner airlines worldwide. EgyptAir Plus status levels correspond to Silver and Gold status within the alliance, ensuring international recognition of privileges.

How to Join

Registration in the EgyptAir Plus program is completely free. You can become a member online on the airline's official website by filling out a simple form. Immediately after registration, you will receive a membership number that must be provided during every booking.

Egyptair offers passengers several travel classes tailored to different needs. Economy Class combines affordability with quality service: ergonomic seats and attentive service make the flight pleasant even on long distances. Business Class provides an enhanced level of comfort, including seats that recline into a full bed on long-haul aircraft, priority airport service, and access to exclusive lounges.

On board, every condition for passenger convenience has been created. Most aircraft are equipped with individual entertainment systems featuring a wide selection of movies, music, and games. On a range of modern aircraft, on-board Wi-Fi is available. Meals on international flights are provided free of charge: in economy class, these include hot dishes and snacks, while in business class, an exquisite menu with an emphasis on Mediterranean and Egyptian cuisine is offered.

Important special services are provided for travelers. Families with children can use bassinets (by prior request) and order a children's menu. Egyptair also provides professional accompaniment for minors traveling without parents. Passengers with disabilities receive full support at all stages of the journey. Additionally, the airline offers a wide range of special meals, including vegetarian, dietary, kosher, and halal options, which must be ordered at least 24 hours before departure.

Egyptair's flight geography covers key world capitals and popular tourist centers, connecting Egypt with Europe, the Middle East, Africa, Asia, and the Americas. The main departure point for most international and domestic flights is the hub in Cairo, from where passengers can comfortably reach various corners of the planet.

The airline's route network includes important metropolises such as London, Paris, and Rome in Europe, as well as Dubai, Riyadh, and Istanbul in the Middle East region. Furthermore, the carrier is actively developing domestic routes, connecting the capital with cities such as Luxor, Aswan, and popular Red Sea resorts — Hurghada and Sharm el-Sheikh.

To find the most advantageous offers from Egyptair, it is recommended to plan your trip in advance: tickets at the best prices are usually available 2–3 months before departure. The peak for low fares often falls on weekdays, especially Tuesday and Wednesday, when demand is lower than on weekends. The airline's regular promotions are often timed to holidays or the opening of new routes, so it is worth subscribing to the carrier's newsletter.

Online check-in opens several hours before departure and allows you not only to save time at the airport but also to choose a more comfortable seat in the cabin. Early check-in is especially important for those traveling in a large group who want to sit together. Seat selection may be paid for some fares; however, in business class and for flexible economy fares, this option is often included in the price.

We strongly recommend taking out travel insurance, which will cover unforeseen expenses in case of trip cancellation or health issues. For maximum convenience, use the airline's official mobile app: it allows you not only to book a ticket but also to track flight status in real-time and sometimes receive exclusive discounts available only to app users.

The history of Egyptair began in 1932 when it was founded under the name Misr Airwork. This makes it the oldest carrier in the Middle East and one of the first airlines in the world to start regular flights. In those years, the fleet consisted of small aircraft operating flights between Cairo and Alexandria, but by the middle of the century, the flight geography had expanded significantly, covering major cities in the region and Europe.

A major milestone in the company's development was the entry into the jet era in the 1960s, which significantly reduced travel time and allowed for the opening of long-haul routes. In the following decades, the carrier underwent several stages of restructuring and rebranding, finally establishing the name Egyptair as a symbol of national prestige and Egyptian hospitality in the global aviation market.

The evolution of the airline's fleet is impressive: from the first De Havilland biplanes to modern wide-body Boeing 777 and Boeing 787 Dreamliner jets. Constant updates to the aircraft fleet allow the company to maintain high standards of environmental friendliness and comfort, implementing modern technological solutions in its passenger service system.

In 2008, Egyptair made a qualitative leap in its global development by becoming a member of Star Alliance — the world's largest aviation alliance. This event opened up endless travel opportunities for the company's passengers across the globe using uniform service standards. Today, the airline continues to actively develop its hub at Cairo International Airport, implementing sustainable development programs and digital innovations.