Lufthansa flights and airline information

Lufthansa (IATA: LH) is Germany's largest national carrier and one of the world's leading airlines. As a key link in the powerful Lufthansa Group aviation conglomerate, the company provides global air connectivity, linking hundreds of cities across all continents. The carrier's primary hub is the modern airport in Frankfurt am Main, through which thousands of connecting flights pass daily. As a founding member of the Star Alliance global network, Lufthansa offers its passengers an unprecedented level of route connectivity and shared standards of premium service.

Travelers value the company for its legendary German punctuality and high safety standards. Lufthansa regularly confirms its status as one of the industry's technological leaders by implementing modern service systems and updating its fleet with eco-friendly models. The company's fleet includes both narrow-body Airbus aircraft for European routes and legendary wide-body Boeing and Airbus liners for intercontinental flights.

Key advantages of Lufthansa include a multi-level cabin class system and a highly developed loyalty program. The airline has repeatedly received prestigious international awards, including Skytrax ratings, for exceptional comfort in First and Business Classes. Particular attention is paid to digital services: the mobile app and website allow for full control over the travel process—from the moment of booking to receiving baggage at the destination.

For those seeking maximum comfort, the carrier offers unique services such as access to exclusive lounges and airport escort services. Thanks to integration with subsidiaries like Swiss and Austrian Airlines, passengers can plan complex itineraries across Europe and the world, benefiting from unified quality and support standards at every stage of the journey.

You can contact Lufthansa representatives and receive the necessary support through the following communication channels:

• Official website: lufthansa.com
• Global service phone: +49 69 86 799 799 (24/7)
• Corporate number (Germany): +49 69 69 60
• Email for legal inquiries: imprint@lufthansa.com
• Social media: official Lufthansa pages on Facebook, Instagram, X (Twitter), and YouTube.
• Mobile app: The Lufthansa App is available for download on the App Store and Google Play.
• Emergency support: In case of flight delays or lost baggage, it is recommended to contact the Service Center desks directly at the airport or use the feedback form in the Help & Contact section on the website.

Head office legal address: Deutsche Lufthansa AG, Flughafen-Bereich West, D-60546 Frankfurt/Main, Germany. We recommend checking the current local telephone numbers for your region on the airline's official website in the Contacts section.

Baggage allowances on Lufthansa flights are flexibly adapted to the needs of various traveler categories and depend on the selected fare and class of service. For an accurate calculation of the allowed weight, it is recommended to use the Free baggage online service when booking your ticket.

Carry-on baggage: In Economy Class and Premium Economy, 1 piece weighing up to 8 kg is allowed. Business and First Class passengers are allowed 2 pieces of 8 kg each. Standard dimensions must not exceed 55x40x23 cm. Additionally, a small personal item (handbag or laptop case) up to 30x40x10 cm can be taken into the cabin.

Checked baggage: Allowances vary from no included baggage in the Economy Light fare to generous limits in premium classes. Classic Economy usually includes 1 piece up to 23 kg, Business Class includes 2 pieces up to 32 kg, and First Class includes up to 3 pieces up to 32 kg. On intercontinental routes, rules may expand depending on the destination.

Excess and special baggage: Transportation of sports equipment (skis, surfboards) or musical instruments requires prior coordination. If your baggage exceeds the established weight or size limits, an additional fee is charged, the amount of which depends on the route. Lufthansa recommends paying for extra pieces in advance via the website—it is significantly cheaper than at the airport check-in desk.

Prohibited items: For safety reasons, it is strictly forbidden to transport explosives, flammable liquids, and dangerous chemicals. Low-power batteries and power banks are allowed in carry-on baggage only. For travel convenience, we advise labeling suitcases with tags containing your contact details and using reliable locks.

Lufthansa airline takes care of passengers traveling with pets, offering safe conditions for animal transportation both in the aircraft cabin and in a specialized baggage compartment.

Transportation in the Cabin

• Only small dogs and cats are allowed.
• The maximum weight of the animal including its carrier is 8 kg.
• The container dimensions must not exceed 55x40x23 cm; the carrier must be soft, waterproof, and allow the pet to stand and turn around.
• The animal must remain in the carrier under the seat in front of you throughout the entire flight.

Transportation in the Baggage Compartment

• Animals whose weight with the container exceeds 8 kg are transported in a heated cargo hold.
• The container must comply with IATA standards (hard shell, secure lock, ventilation on four sides).
• It is important to provide the pet with sufficient water; feeding the animal immediately before the flight is not recommended.

Documents and Preparation

• An international veterinary passport, microchip, and up-to-date rabies vaccinations are mandatory.
• Specific certificates and antibody tests may be required for entry into certain countries.
• It is necessary to book a space for the animal at least 72 hours before departure, as the number of pet spaces on a flight is limited.

Restrictions and Costs

The cost of transportation depends on the route and the method of transport (cabin or baggage). Please note restrictions for brachycephalic breeds (dogs and cats with flat faces, such as pugs or Persian cats): due to the risk of breathing problems during stress or heat, their transportation may be restricted or prohibited. Before planning your trip, be sure to contact the Lufthansa service center to confirm the possibility of transporting your pet.

The Miles & More program is the largest and most prestigious loyalty system in Europe, bringing together Lufthansa, partner airlines within the group, and Star Alliance members.

Membership Levels and Privileges

• Member: The basic level available immediately after registration. It allows you to earn miles on tickets and purchases.
• Frequent Traveller: Silver status. Grants the right to use business lounges, priority check-in, and an increased free baggage allowance.
• Senator: Gold status. Provides access to Senator Lounges, priority boarding, and a guaranteed seat on the flight even when fully booked.
• HON Circle Member: The highest status for the most active passengers. Includes exclusive service in first-class terminals and a personal assistant at the airport.

Earning and Using Miles

Miles are divided into award miles (spent on services) and status miles (count toward membership level). You can earn them not only on Lufthansa flights but also by using hotels, car rental services, and making purchases at hundreds of partners. Earned points can be spent on award flights, cabin upgrades to Business or First Class, as well as products in WorldShop stores.

Participation in the program is completely free. To become a member, simply fill out the form on the Miles & More website or in the mobile app. The uniqueness of the program lies in the fact that your miles are recognized by all Star Alliance members, opening access to privileges at more than 25 airlines worldwide.

On board Lufthansa, every passenger can expect premium service that meets global standards. The quality of services is constantly being improved to make the flight as comfortable as possible regardless of the route duration.

Classes of Service:

• Economy Class: Ergonomic seats with adjustable headrests. On long-haul flights, hot meals and a wide selection of drinks are included.
• Premium Economy Class: Offers 50% more personal space, a separate armrest, and an increased seat recline, as well as a welcome drink.
• Business Class: Lie-flat seats that convert into horizontal beds on intercontinental flights, a restaurant-style menu, and access to exclusive airport lounges.
• First Class: The pinnacle of comfort with personal service, fine dining, and the possibility of privacy in a separate compartment on board certain aircraft.

Entertainment and Connectivity: Most long-haul aircraft are equipped with individual screen systems featuring the latest movies, games, and music. The unique FlyNet service provides access to high-speed Wi-Fi on board, allowing you to stay connected even at an altitude of 10,000 meters.

Special Services: The airline pays special attention to families with children, offering baby bassinets, special menus, and play sets. For passengers with special medical requirements or religious beliefs, pre-ordering special meals (kosher, halal, vegetarian) is available. Lufthansa also provides full accompaniment for unaccompanied minors traveling without parents and assistance for passengers with reduced mobility.

Lufthansa airline possesses one of the most extensive route networks in the world, covering hundreds of destinations. The primary link for global flights is the hub airport in Frankfurt am Main, which provides convenient connections between flights from Europe, America, Asia, and Africa.

The flight geography includes both major metropolises and important regional centers. Travelers can easily reach the cultural capital of the UK—London, enjoy the atmosphere of classic Vienna, or go on a business trip to Dusseldorf. Within Germany, the company connects cities such as Berlin, Hamburg, and Munich, ensuring a high frequency of flights for maximum trip planning convenience.

To make your journey with Lufthansa as profitable and comfortable as possible, it is worth considering a few practical booking tips. The best ticket prices are usually available when purchasing 2–3 months before departure. It is recommended to use the official Lufthansa website or mobile app, where exclusive fares and special offers for loyalty program members often appear.

Fare and Seat Selection: When booking, carefully study the fare conditions. For example, Economy Light is suitable for those traveling light, while Flex fares allow changing travel dates without penalties. Choosing a standard seat in Economy Class may incur a fee, but seats with Extra Legroom are definitely worth the surcharge on long flights. In Business and First Class, seat selection is always included in the price.

Online Check-in: Flight check-in opens 23 hours before departure. We strongly recommend checking in during the first hours to have a better choice of seats and save time at the airport. Using the mobile app, you will receive an electronic boarding pass, which eliminates the need to print paper documents at most airports worldwide.

Useful Extras: Don't forget to arrange travel insurance, which will cover unforeseen expenses in case of flight delays or medical needs. Subscribing to the Lufthansa newsletter will allow you to be the first to know about sales and new destinations, making your flights even more affordable.

The history of Lufthansa is a chronicle of the formation of civil aviation in Europe. Although the modern company Deutsche Lufthansa AG in its current legal form was founded in 1953, its roots go back to 1926, when the first "Lufthansa" emerged from the merger of two German aviation enterprises. Since then, the brand has become synonymous with reliability and progress in the sky.

In the mid-1950s, the airline resumed scheduled flights, quickly restoring its status as Germany's national carrier. A landmark milestone was entering the jet age: the adoption of new aircraft types allowed for a significant expansion of flight geography, opening non-stop flights across the ocean. Gradually, the Lufthansa Group formed around the company, eventually including well-known carriers such as the Vienna-based Austrian Airlines and Swiss.

A major event in recent history was the creation of Star Alliance in 1997—the first and largest global aviation alliance in the world. Lufthansa acted as one of the five co-founders of this union, which forever changed the standards of international service and connection convenience for passengers. This allowed the company to offer unified service standards on flights worldwide.

Today, Lufthansa continues to innovate, focusing on digitalization and environmental sustainability. The company actively invests in biofuel development and purchases the latest aircraft with low noise and emission levels. Having traveled the path from wooden biplanes of the 20s to ultra-modern Airbuses, the airline remains true to its main goal—connecting people and continents with impeccable quality.