Turkish Airlines flights and airline information

Turkish Airlines is the national flag carrier of Turkey and holds the status of one of the largest and most influential airlines in the world. Founded in the first half of the 20th century, today the company is a full-service network carrier based in Istanbul. The scale of its operations is impressive: the airline's aircraft fly to more than 120 countries, connecting Europe, Asia, Africa, and the Americas through its ultra-modern hub.

As a key member of the global Star Alliance, Turkish Airlines provides its passengers with an unprecedented level of route connectivity and high standards of service. The airline regularly appears in the top rankings of world aviation agencies, such as Skytrax, winning awards for the best service in Europe, the quality of onboard catering, and the comfort of its business lounges.

One of the company's greatest points of pride is its modern and rapidly growing fleet. The carrier has hundreds of the latest liners from leading global manufacturers at its disposal, ensuring maximum safety and fuel efficiency. On board, passengers can expect the famous Turkish hospitality, expressed in thoughtful interior details and the attentive attitude of the staff.

A key advantage of Turkish Airlines is its well-developed transit model. Thanks to the hub's excellent geographical location, travelers can make convenient connections to almost any destination. For those planning a long layover, the airline often offers special programs that allow them to explore Turkey's cultural heritage right during their journey.

A commitment to innovation and constant service quality improvement makes Turkish Airlines a priority choice for both business trips and leisure travel. Regardless of the class of service, every passenger can count on professionalism, comfort, and an authentic gastronomic experience that sets this carrier apart from its competitors.

You can contact airline representatives or clarify flight details using the following contact information:

• Official website: turkishairlines.com
• Global call center: +90 212 463 63 63
• Head office fax: +90 212 465 21 21
• Support email: customer@thy.com
• Social media: official accounts are available on Twitter (X), Facebook, Instagram, and LinkedIn under the name Turkish Airlines.
• Mobile app: available for download on the App Store and Google Play.
• Emergency support: in case of flight delays or lost baggage, it is recommended to visit the registration desks at the airport or use the feedback form on the website.

Head office address: Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy, 34149 Istanbul, Turkiye.

We recommend checking the latest contact information and local phone numbers for your region in the "Contact Us" section of the airline's official website.

Baggage allowances at Turkish Airlines are flexible and depend on the selected fare, class of service, and specific route. For carry-on baggage, the standard allowance is one piece weighing up to 8 kg for economy class passengers and two pieces for business class. Additionally, a personal item such as a laptop bag, handbag, or camera can be taken into the cabin.

For checked baggage, the carrier uses either a weight system (total weight of all suitcases) or a piece system. On domestic flights within Turkey, allowances usually start from 15–20 kg in economy class. On international routes, the allowance is often 20–30 kg or 1–2 pieces of 23 kg each, while in business class, the permitted weight can reach 40 kg or two pieces of 32 kg.

Fees are charged for excess baggage exceeding these limits. Rates depend on the flight type: for domestic flights, overweight costs from 150 Turkish Lira (approx. $4.50) for each extra kilogram, while on international lines, rates vary from 15 to 60 EUR (approx. $16 to $65) per kilogram. It is more cost-effective to pay for extra baggage in advance via the mobile app or the airline's website.

Special baggage, such as sports equipment (skis, bicycles, golf equipment) or musical instruments, is transported under separate rules. Often, the first piece of sports equipment is carried free of charge on certain routes, but this requires prior coordination. Strollers and car seats are usually accepted as baggage at no extra cost.

Prohibited items include dangerous goods, explosive and flammable substances, and high-power lithium batteries. When packing, it is recommended to use sturdy suitcases and be sure to remove old tags from previous flights. Remember that the current rules for your specific ticket can always be checked in the booking management section of the official website.

In-cabin transport

• Small pets (cats, dogs, and small birds) are allowed.
• The maximum weight of the animal together with the carrier must not exceed 8 kg.
• Container dimensions must not exceed 23x30x40 cm so that it can fit freely under the seat in front of you.
• The animal must remain inside the carrier throughout the entire flight.

Cargo compartment transport

• Animals whose weight together with the crate exceeds 8 kg are transported in a special ventilated compartment.
• The container must be rigid, secure, comply with IATA standards, and allow the animal to stand and turn around.
• The crate must be labeled with the owner's contact details and information about the pet.

Required documents

• An international veterinary passport.
• Valid vaccination certificates (rabies vaccination is mandatory, administered no earlier than one year and no later than 30 days before departure).
• A veterinary certificate or document meeting the requirements of the destination country.
• A microchip for international flights.

Cost

• The pet transportation service is always paid and is not included in the free baggage allowance.
• Rates depend on the weight of the animal with the crate and the route (domestic or international).
• It is recommended to check the exact cost when booking your ticket.

Restrictions

• There are restrictions on transporting brachycephalic breeds (e.g., English Bulldogs, Pugs, Persian cats) due to the risk of respiratory issues at high altitudes.
• The transport of fighting dog breeds and certain other animal species is prohibited.
• The minimum age for a pet to fly is usually 10-12 weeks.

Please note that the number of animals on board is limited, so the transportation request must be submitted at least 48 hours before departure. We recommend contacting the airline to confirm the space reservation for your pet.

Introduction

The Miles&Smiles loyalty program by Turkish Airlines is designed for those who value comfort and strive to get the most out of every journey. Participation in the program allows you to accumulate miles and exchange them for various privileges.

Membership Levels and Privileges

• Classic: The basic level, allowing you to earn miles and use partner services.
• Classic Plus: Provides access to business lounges on domestic flights and extra baggage allowances (equivalent to Star Alliance Silver status).
• Elite: Includes access to international business lounges, priority registration and boarding, as well as seat selection (equivalent to Star Alliance Gold status).
• Elite Plus: The highest level, offering free class upgrades, the ability to gift status to loved ones, and guaranteed seats on flights.

How to earn miles

• For every flight taken with Turkish Airlines or partner airlines.
• By using the services of program partners: hotels, car rental companies, and bank cards.
• By participating in special promotions and bonus offers from the airline.

How to spend miles

• Booking award flight tickets for routes worldwide.
• Upgrading the class of service from economy to business class.
• Shopping in the Shop&Miles online store and paying for partner services.

Alliance Participation

• Thanks to its membership in Star Alliance, Miles&Smiles members can accumulate and spend miles on flights with over 25 partner airlines, gaining access to a global network of privileges around the world.

How to join

• Registration in the program is free and available on the official website or in the airline's mobile app. After filling out the form, you immediately receive a membership number and can start accumulating miles.

Turkish Airlines offers passengers two main classes of service: Economy and Business, each designed to ensure maximum comfort in the sky. In Business Class, travelers can expect seats that recline fully into a bed, priority service at the airport, access to exclusive lounges, and an expanded menu. Economy Class also stands out among competitors thanks to ergonomic seats with adjustable headrests and increased legroom on many aircraft types.

The Planet onboard entertainment system includes hundreds of movies, TV shows, music albums, and games available on individual screens. On most long-haul liners, Wi-Fi is available, provided free of charge for business class passengers and loyalty program members of certain levels, or via paid packages for other travelers.

Special attention is paid to dining, which is considered a signature of the airline. Passengers are offered Turkish and international cuisine prepared from fresh ingredients. On many flights, "flying chefs" work in business class, finishing the preparation of dishes right on board. A wide selection of special meals is provided: Halal, Kosher, vegetarian, diabetic, and children's menus — all of which can be ordered free of charge at least 24 hours before departure.

For those traveling with family, Turkish Airlines offers special toy and entertainment kits for children of different ages, as well as the availability of bassinets for infants. Passengers with disabilities receive comprehensive support: from assistance during boarding to the provision of special chairs. The airline also provides an accompaniment service for unaccompanied minors traveling without parents, ensuring their safety and comfort at every stage of the journey.

Turkish Airlines is rightfully considered a world leader in aviation by the number of countries served, operating regular flights to more than 300 destinations across the globe. The main link in this vast network is the modern airport in Istanbul, which serves as the primary gateway between East and West.

The flight geography covers 122 countries, including popular tourist centers in Europe, business hubs in Asia, and remote corners of Africa and the Americas. Thanks to a well-developed connection system, travelers can easily reach various points on the planet while enjoying high-quality service throughout the entire route.

To purchase Turkish Airlines tickets at the best possible prices, it is recommended to plan your booking in advance — ideally 2–3 months before departure. The best offers often appear mid-week, whereas prices are traditionally higher on weekends and holidays. The most convenient way to track current discounts and seasonal sales is through the airline's official newsletter or its social media channels.

Using the carrier's mobile app not only simplifies the purchase process but also opens access to exclusive promotions that may not be available on the website. Additionally, the app makes it easy to manage your booking: purchase extra baggage, order meals, or select seats. Online check-in opens 24 hours before the flight and allows you to choose the best seats in the cabin in advance and avoid queues at the airport.

When choosing a fare, pay attention to the fare family system. Sometimes a small additional fee for a higher fare in economy class entitles you to free seat selection, extra baggage, and more flexible terms for exchange or refund. If your plans might change, choose "flexible" fares to minimize losses when adjusting dates.

Don't forget about travel insurance. While the airline is responsible for transport safety, having additional insurance will help in case of unforeseen health situations or baggage delays. You can always check all booking details, including check-in closing times and document requirements, in the Personal Account on the Turkish Airlines website.

The history of Turkish Airlines began in 1933, when the national carrier was established by decree of the Turkish government, initially having only five small aircraft. From its very first days, the company set ambitious goals for developing air travel in the country, gradually transforming from a modest local operator into a powerful player on the world stage.

By the middle of the 20th century, the airline reached an international level, opening flights to Europe and the Middle East. An important stage was the expansion and modernization of the fleet, which allowed for transatlantic flights and strengthened its position as a key bridge between continents. For a long time, the company's headquarters were inextricably linked with Ataturk Airport in Istanbul, where administrative buildings are still located today.

The beginning of the 21st century was marked by a period of rapid growth and global expansion for the carrier. Turkish Airlines actively implemented a hub transit model, utilizing Turkey's unique geographical location. Joining Star Alliance was a landmark event, confirming the company's compliance with the highest international standards and giving passengers access to a global network of destinations.

The evolution of the fleet has gone from piston aircraft to the most modern wide-body Airbus and Boeing liners equipped with the latest technology. The airline was one of the first to implement environmental initiatives and sustainable development programs, striving to reduce its impact on the environment. Innovations also touched upon service: unique catering concepts and entertainment systems have made the brand recognizable worldwide.

Today, Turkish Airlines is the leader in the number of countries served, connecting 122 nations. The company's modern history is being written at the new Istanbul Airport, which has become one of the largest aviation hubs on the planet. Combining loyalty to traditions of hospitality with advanced technology, the airline continues to push the boundaries of what is possible in civil aviation.