Xiamen Airlines flights and airline information

Xiamen Airlines (MF) is a rapidly developing Chinese carrier that holds the status of the first private airline in the history of the PRC. Founded in 1984, it has grown from a regional player to a major international network, based in its main hub — the sunny city of Xiamen. The airline is known for its high level of service and is a full member of the SkyTeam global alliance, which gives passengers access to an extensive network of routes around the world.

Boasting a modern fleet consisting predominantly of Boeing aircraft, Xiamen Airlines serves tens of millions of travelers annually. The carrier has repeatedly received prestigious awards for punctuality and service quality, confirming its status as a reliable network operator. The company actively develops both domestic Chinese destinations and intercontinental flights, connecting Asia with Europe, North America, and Oceania.

Among the key advantages of Xiamen Airlines, it is worth highlighting the full-service concept, which includes free meals and baggage allowance even in economy class. A unique feature of the company is its commitment to environmental initiatives and the implementation of modern technologies for passenger comfort. Thanks to its participation in SkyTeam, customers can enjoy lounge privileges worldwide and accumulate miles within the alliance.

Flight safety and an innovative approach make this carrier one of the leaders in China's civil aviation. Over decades of operation, the airline has built a reputation as a "hospitable host in the sky," paying special attention to details and the comfort of every guest on board its modern liners.

• Official website: xiamenair.com
• Hotline (Mainland China): 95557
• International Support Service: +86-592-222-6666
• Head Office Phone (Xiamen): +86-592-573-9888
• Email: MF@XIAMENAIR.COM
• Social Media: Official XiamenAir accounts on Facebook, Instagram, X (Twitter), and WeChat
• Mobile App: Available for download in the App Store and Google Play under the name Xiamen Airlines
• Emergency Support: In case of lost baggage or flight delays, passengers should contact airline representatives at airport counters or via the international call center number.

It is recommended to always check current contact information on the official Xiamen Airlines website before starting your journey.

Xiamen Airlines follows a full-service model, which guarantees passengers free baggage allowances on most fares. As a standard, carry-on baggage allowed in the cabin includes one item weighing up to 5 kg with dimensions not exceeding 55x40x20 cm, as well as one personal item. Exact limits depend on the class of service and route, so they should be checked in the booking details.

For checked baggage, differentiated norms apply. In economy class, one piece weighing up to 23 kg is usually allowed; in business class — two pieces of 32 kg each; and for first-class passengers, the norms may be even higher. On domestic flights within China, a weight-based system is more common, where the allowance for economy is 20 kg. It is recommended to verify the data with the rules of your specific ticket on the xiamenair.com website.

If your baggage exceeds the established limits for weight, number of pieces, or dimensions, a fee for excess baggage is charged. Rates depend on the flight destination and the type of excess (overweight, extra piece, or oversized). You can pay for excess weight either at the airport check-in counter or in advance via online services, which is often more cost-effective.

For the transportation of special items, such as sports equipment (skis, golf clubs) or musical instruments, special rules apply. These items often require prior coordination with the carrier. Strollers and wheelchairs are usually transported free of charge in addition to the established baggage allowance. Prohibited items include explosives, flammable substances, and high-power lithium batteries (their carriage is restricted by IATA safety regulations).

Transportation of Animals in the Cabin and Baggage Compartment

Xiamen Airlines allows the transportation of pets, however, the rules depend on the specific aircraft type and route. Generally, only service dogs (guide dogs) with appropriate documentation can fly in the cabin. Ordinary domestic pets are most often transported in a specially equipped, heated baggage compartment.

• Container Requirements: The carrier must be rigid, have a secure lock, ventilation, and absorbent bedding. The size of the container must allow the animal to stand at full height and turn around.
• Documentation: A veterinary passport, certificates of vaccination (including rabies), and a microchip are mandatory. For international flights, import/export permits are required according to the legislation of the countries involved.
• Restrictions: Animals are not permitted for transport during periods of extreme temperatures (severe heat or cold). Restrictions may also apply to brachycephalic breeds (pugs, bulldogs) due to the risk of breathing problems during the flight.

Cost and Preparation

Pet transportation is not included in the free baggage allowance and is paid for as special paid baggage. The fare is calculated based on the total weight of the animal together with the container and depends on the flight distance. Before the trip, it is recommended not to feed the pet heavily and to acclimate it to the carrier in advance to reduce stress levels.

To arrange the service, it is necessary to contact Xiamen Airlines at least 48-72 hours before departure, as the number of animal spaces on board is limited. It is always best to clarify current rules and rates via the support service phone or the official website.

Egret Club Program

The Xiamen Airlines loyalty program is called the Egret Club. It is a bonus system designed to reward frequent flyers, allowing them to accumulate points for every flight taken and use them to receive exclusive privileges. Participation in the program is free and available to travelers from all countries.

Membership Levels and Privileges

• Silver Card: Grants the right to priority registration, access to business lounges under certain conditions, and an additional baggage allowance.
• Gold Card: Ensures a guaranteed seat on a flight when booking in advance, access to VIP lounges, and priority boarding.
• Platinum Card: The highest status, including maximum bonuses for accumulated miles, free cabin upgrades (subject to availability), and personalized service.

Accumulating and Using Miles

Miles in the Egret Club are earned not only for flights with Xiamen Airlines but also for using partner services: hotels, car rental companies, and banks. Accumulated bonuses can be spent on award tickets, cabin upgrades from economy to business, as well as for paying for excess baggage or items in the program's online store.

Thanks to its membership in the SkyTeam alliance, Egret Club members can earn and spend miles on flights of all alliance partner airlines (such as Air France, Delta, KLM, and others). This makes the program global and convenient for those who travel frequently around the world. You can register for the program on the official xiamenair.com website or through the mobile app.

Onboard service at Xiamen Airlines meets the high standards of a full-service carrier. Several classes of service are offered to passengers. Economy Class includes comfortable seats, hot meals, and access to shared entertainment systems. Business Class stands out with spacious seats that, on long-haul Boeing 787 Dreamliners, fold into a flat bed, as well as an exquisite menu and a personalized approach.

Wide-body aircraft are equipped with modern entertainment systems with individual screens featuring movies in different languages, music, and games. Wi-Fi is available on some new aircraft (connection conditions should be checked before the flight). In economy class, the seat pitch provides comfortable legroom, and in premium classes, passengers are provided with travel kits.

Food and drinks are provided free of charge. Depending on the duration of the flight, this can be a full lunch with a choice of Chinese and Western dishes or light snacks. By prior request (at least 24 hours before departure), you can order special meals: child, vegetarian, kosher, or halal. Special attention is paid to the quality of ingredients and the presentation of dishes in business class.

For passengers with children, bassinets are provided (on international flights), as well as drawing kits and special menus. For travelers with disabilities, Xiamen Airlines offers escort services and assistance at the airport. An unaccompanied minor service is also available for children traveling without parents, ensuring the child's safety and comfort at all stages of the journey.

Xiamen Airlines has an impressive flight geography, covering key Asian metropolises and major world cities. The main connection point and gateway for most routes is the modern hub in the city of Xiamen.

The carrier offers convenient connections between domestic flights within China and international destinations. The route network includes popular tourist and business centers such as Beijing, Shanghai, and Bangkok, providing passengers with comfortable flights throughout Southeast Asia and beyond.

To purchase Xiamen Airlines tickets at the best possible price, it is recommended to plan your trip in advance. The optimal time for booking is 2-3 months before departure. Best offers often appear in the middle of the week (Tuesday or Wednesday), while on weekends and holidays, prices are traditionally higher. It is most convenient to follow seasonal sales and promotions through the newsletter on the official xiamenair.com website.

Online check-in usually opens 24–48 hours before departure. Completing this procedure early allows you not only to avoid queues at the airport but also to choose the most comfortable seats in the cabin for free. On some fares, seat selection may be paid, especially for rows with extra legroom, so it is worth checking available options in the booking management section.

Using the airline's mobile app provides additional advantages: you can quickly track flight status, save boarding passes, and sometimes receive exclusive discounts available only to app users. Also, do not forget about insurance — purchasing a policy during booking will protect you from financial losses in case of trip cancellation or baggage delay.

The history of Xiamen Airlines began in 1984, when it was established as China's first airline operating on joint-stock capital principles. The founding of the carrier in the city of Xiamen was an important step in reforming the civil aviation of the PRC, turning the company into a unique example of a successful symbiosis of state management and private initiative. From its first years of operation, the airline focused on safety and impeccable service.

One of the key milestones in its development was joining the SkyTeam global aviation alliance in 2012. This event brought the company to a global level, allowing it to integrate its routes into the global network and offer passengers high service standards. An important role in the carrier's history is played by close cooperation with China Southern Airlines, which is one of the company's main shareholders, facilitating rapid fleet growth and network expansion.

The fleet evolution of Xiamen Airlines is notable for the fact that for a long time the company operated exclusively Boeing aircraft. From the first Boeing 737s, it moved to modern wide-body Boeing 787 Dreamliners, which allowed for the launch of direct flights to Europe, the USA, and Australia. Today, the airline's fleet is considered one of the youngest and most environmentally friendly in the world, and its expansion now includes modern Chinese COMAC aircraft.

The current stage of Xiamen Airlines' history focuses on technological innovation and sustainable development. The airline actively introduces digital services for passengers and participates in UN programs to reduce carbon dioxide emissions. Having transformed from a regional carrier in Fujian Province to a powerful international player, the company continues to hold its position as a leader in customer satisfaction in China.