Navigating Nacala requires a bit of adventurous spirit, as the city does not have a formal public transport system like a metro, tram, or large municipal bus network. Instead, the local transit infrastructure relies heavily on an informal network of privately owned vehicles. For tourists, understanding how this system works is key to getting around efficiently and affordably.
The backbone of public transport in the city is the chapa. These are minibuses (often Toyota HiAces) that operate on roughly fixed routes connecting the downtown area, the port, and outlying neighborhoods. Chapas are the most economical way to travel, but they are frequently crowded and can be overwhelming for first-time visitors. They do not have designated stops with signs; instead, passengers hail them from the roadside and signal the driver when they wish to disembark.
For shorter distances or more direct routes, txopelas (auto-rickshaws or tuk-tuks) are a very popular alternative. These three-wheeled vehicles are nimble, open-air, and can navigate the city's streets with ease. Unlike chapas, txopelas function like private taxis and will take you exactly where you need to go. They are widely available in the city center and near major markets, making them a convenient option for tourists carrying shopping bags or luggage.
The payment system across all modes of transport is exclusively cash-based. There are no travel cards, mobile apps, or electronic passes. You pay the conductor (in chapas) or the driver (in txopelas and taxis) directly. It is essential to carry small denominations of the local currency, as drivers often struggle to make change for large bills. Fares for chapas are generally fixed and very low, while prices for txopelas must be negotiated before you start your journey.
If you prefer more comfort and privacy, standard taxis are available, though they are not as abundant as in the capital. You will typically find them parked near the airport or major hotels rather than cruising the streets for passengers. It is highly recommended to ask your hotel reception to call a trusted driver for you. Taxis are the safest option for traveling at night, as public transport options significantly decrease after sunset.
Car rentals are an option for those who prefer total independence, but availability can be limited within the city itself, with most agencies located at the airport. Given the varying condition of road surfaces and the somewhat chaotic nature of local traffic, many visitors find it less stressful to rely on hired drivers or txopelas. Walking is feasible within the compact commercial center during the day, but the heat and humidity often make vehicular transport a more attractive choice.
Practical advice for using the system includes operating hours and safety. Chapas and txopelas run frequently from early morning (around 05:00) until the early evening. After dark, their frequency drops, and safety becomes a greater concern, so it is better to switch to private taxis. When using a chapa, always ask the conductor for the destination before boarding to ensure you are heading in the right direction, and keep your belongings secure on your lap.