Waiting for a flight at Dallas/Fort Worth International Airport (DFW) is not just passing time, but part of the journey. Thanks to its scale, the airport offers a level of service comparable to a large shopping mall or a good hotel. Everything necessary to work productively, relax before a long flight, or entertain children is here.
Restaurants, Cafes, and Shops
DFW is a true paradise for gourmets. The airport offers more than 200 dining establishments, and this is a great chance to experience local cuisine without going into the city. Be sure to try authentic Texas barbecue (for example, at The Salt Lick Barbecue in Terminal A) or burgers in local chain establishments. For those in a hurry, all popular global fast-food brands are represented.
Shopping here is also impressive: from newsstands and Western-style souvenirs to boutiques of luxury brands (Chanel, Gucci, etc.), concentrated mainly in the international Terminal D. Duty Free shops are also located in Terminal D, offering cosmetics, perfumes, and duty-free goods for international travelers.
Lounges and VIP Service
Since DFW is the main base for American Airlines, many of their branded Admirals Club lounges are located here (available in every terminal) and the exclusive Flagship Lounge in Terminal D. Additionally, the airport offers:
- American Express Centurion Lounge: One of the best lounges in the network, located in Terminal D. Known for its cuisine, beverage service, and spa services (massage, manicure).
- Capital One Lounge: A modern space with zones for rest, work, and even cycling exercise machines (Terminal D).
- The Club DFW: Available for Priority Pass cardholders (Terminal D).
- Minute Suites: Private pods with a sofa, desk, and TV where you can sleep. Located in Terminals A and D. Some suites have access to showers.
Connectivity, Finance, and Facilities
Staying connected at DFW is easy: free and fast Wi-Fi operates throughout the territory (network DFW Airport Free WiFi). Charging stations with outlets and USB ports are built into seats in waiting areas at most gates, and are also available at special high-top counters.
ATMs are located everywhere in all terminals. Currency Exchange points are located primarily in International Terminal D (departure and arrival zones) and in Terminal A, so if you need cash dollars or other currency, it is better to take care of this there.
Services for Passengers with Children
Traveling with family at DFW passes with comfort. For mothers with infants, special Nursing Rooms are provided in all terminals — these are quiet enclosed spaces with comfortable chairs and sinks.
To let children burn off energy before the flight, there are play zones in the airport. The most popular is the McDonald’s Play Area in Terminal D. Also worth noting are the unique gaming lounges Gameway (in terminals B and E), where Xbox and PlayStation consoles are installed (paid service).
For Passengers with Reduced Mobility
The airport is fully adapted for citizens with limited mobility. Services include:
- Unimpeded wheelchair access to all zones, including the Skylink train.
- Restrooms equipped for people with special needs.
- The Sunflower Lanyard program for people with hidden disabilities — a special lanyard lets staff know that the passenger may require more time or assistance.
- Aira service — an app for the blind and visually impaired, helping with navigation through the terminals.
Hotels and Rest
If you have a long layover or an early departure, you do not necessarily have to leave the airport territory:
- Grand Hyatt DFW: A luxury hotel integrated directly into Terminal D. You can get to it without going outside by taking the elevator. This is the ideal option for maximum comfort.
- Hyatt Regency DFW: Located next to Terminal C. A free shuttle runs to it around the clock.
- Hyatt Place DFW: Located in the Southgate Plaza area, it can also be reached by the airport bus.
Business Services
For business travelers, most lounges have business centers with printers and quiet zones. If you need to hold a meeting, the Grand Hyatt and Hyatt Regency hotels offer modern conference halls and meeting rooms that can be rented by the hour or for the day, while being in immediate proximity to the runways.
Medical Assistance
In emergencies, a paramedic service operates at the airport (call 911 or use any white phone in the terminal). Automated External Defibrillators (AED) are placed throughout the complex. Pharmacy kiosks with basic over-the-counter medications and hygiene items can be found in newsstands and specialized vending machines.