The infrastructure and service at Austin Executive Airport (EDC) differ radically from what scheduled airline passengers are accustomed to. Since the airport serves exclusively private and business aviation, there are no noisy shopping galleries or overcrowded waiting halls here. The entire complex of services is concentrated in the Henriksen Jet Center building and is aimed at ensuring maximum privacy, speed, and personal comfort.
Restaurants, Cafés, and Shops
The terminal lacks the usual chain cafés, fast food restaurants, or Duty-Free shops. The dining concept here is structured differently:
- Lounge Zone: In the main lobby, guests are offered complimentary soft drinks, freshly brewed coffee, tea, and light snacks (biscuits, fruit) free of charge. Ice and popcorn machines are also installed.
- In-flight Catering: For a full meal during the flight, a bespoke catering service is used. Concierge staff can organise the delivery of dishes from Austin's best restaurants directly to your aircraft. It is recommended to place an order in advance through the FBO operator.
- Shops: Retail is limited to a small display (Pilot Shop) at the reception desk, where you can purchase essentials for pilots, souvenirs with airport symbols, or maps.
Lounges and VIP Service
The entire airport terminal is a high-comfort zone by default, so separate access cards (Priority Pass and similar) are not required here. The interior resembles the lobby of a fashionable hotel:
- Main Hall: A spacious room with high ceilings, a fireplace, soft leather sofas, and a panoramic view of the airfield.
- Pilot Rest Area: A separate space for crews with comfortable recliner chairs (Snooze Room) and shower cabins, allowing them to restore energy before a flight.
- Cinema Room: A unique feature of the terminal is its own mini-cinema (Theater Room) with a huge screen and surround sound, where passengers can pass the waiting time.
Connectivity and Work: Wi-Fi and Business Centre
The airport is perfectly adapted for business people who need to stay connected:
- Internet: Free high-speed Wi-Fi operates throughout the terminal and on the apron under the canopy.
- Conference Rooms: Modern conference rooms equipped with audiovisual equipment are available for negotiations. They can be rented upon prior request.
- Charging Stations: Sockets and USB ports are located in sufficient quantities next to the armchairs in the waiting area, allowing you to charge laptops and gadgets before departure.
Financial Services
There are no ATMs, currency exchange points, or bank branches in the terminal building. Payment for airport services (fuel, parking) is made by card at the reception desk. Passengers are strongly advised to arrange for cash or currency exchange in advance while in the city.
Medical Services
There is no specialised medical centre or pharmacy at the airport. Staff are trained in first aid, and kits for emergency situations (first aid kits, defibrillators) are available. In case of serious health problems, staff will call the city ambulance service. The nearest major hospitals are located in Round Rock and North Austin, a 10–15 minute drive away.
Services for Passengers with Children
Although there are no specialised playrooms at EDC, the calm atmosphere makes staying with children comfortable. The absence of crowds and queues reduces stress for young travellers. Cartoons can be played in the cinema room, and water and sweets are always offered at reception.
Accessible Environment
The airport fully complies with ADA (Americans with Disabilities Act) standards:
- The terminal building is single-level or equipped with lifts, providing barrier-free access for wheelchairs.
- Restrooms are specially equipped for people with reduced mobility.
- The main advantage is the ability to drive a car directly to the aircraft steps, which minimises the need to move around the territory. Staff are always ready to provide physical assistance with boarding and disembarking.
Hotels Near the Airport
There are no hotels on the airport territory itself, but thanks to its convenient location near the highway, hotels can be reached in 5–10 minutes. The nearest accommodation options are in the Pflugerville and Tech Ridge areas:
- Courtyard by Marriott Austin Pflugerville — a modern business-class hotel with a conference centre.
- Best Western Plus Pflugerville — a comfortable option for a short stopover.
- Hawthorn Suites by Wyndham — suitable for those who need a room with a kitchenette.
FBO staff can book a room for you at any hotel in Austin, including luxury hotels in the city centre (for example, The Driskill or Four Seasons), and organise a transfer to them.