Given the specific nature of Teller Airport (TLA) as a small aviation facility with a gravel runway and no capital terminal building, the level of service here can be described as "expeditionary." Passengers should not look for familiar urban amenities here. All comfort and safety depend on your personal preparation and the professionalism of the pilots.
Dining and Shopping
There are absolutely no cafes, restaurants, food vending machines, or Duty-Free shops on the runway territory. There are not even kiosks with press or souvenirs.
- Recommendation: Take care of snacks and water in advance. If you are flying from Nome, buy everything you need there. In the village of Teller itself, a general store (Teller Native Store) operates, where you can purchase basic groceries and snacks before leaving for the plane.
Communication and Electronics
The airport is not equipped with electricity for public use, so there is nowhere to charge a phone or laptop before departure.
- Wi-Fi: There is no public Wi-Fi network.
- Mobile Connection: Signal quality depends on your operator (GCI works best in Alaska). Directly at the strip, the connection may be unstable, but usually allows for a call.
- Charging: It is strongly recommended to carry a fully charged power bank, as batteries drain faster in the freezing cold.
Financial Services
There are no ATMs, currency exchange points, or bank branches on the airfield territory. Most settlements in the village (for example, for souvenirs from locals) may be made in cash.
- Tip: Withdraw the necessary amount of US dollars in cash in Anchorage or Nome before traveling deep into the region.
Waiting Lounges and VIP Service
The concept of a "business lounge" is absent in Teller. The "VIP zone" here serves as the cabin of your rental car or the aircraft cabin. The only exception is the stunning view of the tundra, available to absolutely all passengers for free.
Medical Assistance
There is no medical center or pharmacy at the airport. A first aid kit is located on board the aircraft with the pilot.
- In Emergencies: Medical assistance can be obtained at the village clinic (Teller Health Clinic), which is serviced by the regional health corporation. For serious cases, the airport is used as a site for air ambulance (medevac) to the hospital in Nome.
Passengers with Children
There are no special mother-and-child rooms or play areas. Traveling with children in such conditions requires increased attention from parents.
- Safety: Watch children carefully near operating aircraft. The noise of propellers can frighten a child, so we recommend having noise-canceling headphones or earplugs.
- Clothing: Dress children in layers. Waiting for boarding in the open air can be very windy.
Services for Passengers with Reduced Mobility
The airport infrastructure is not adapted for people with disabilities (no ramps, hard surfaces for wheelchairs). Nevertheless, Alaskan bush aviation is famous for its responsiveness.
- Boarding Assistance: Local airline pilots are accustomed to helping passengers. They will provide physical assistance when boarding a small plane (where you often need to climb several steps). If you require assistance, be sure to notify the airline (e.g., Bering Air) when booking your ticket.
Accommodation (Hotels)
There are no hotels at the airport or in its immediate vicinity. Teller is a small traditional village where tourism infrastructure is poorly developed.
- In Teller: There may be no official hotels. Accommodation is possible only by prior arrangement with local residents or in the school building (a common practice for official delegations in Alaska), but this requires coordination with the village administration.
- In Nome: The nearest comfortable hotels are located in the city of Nome (Aurora Inn, Nome Nugget Inn). Most tourists visit Teller as part of a day trip, returning to Nome for the night.
Business Services
Conference rooms or business centers are absent. If you need to hold a meeting or send urgent documents, this can only be done upon returning to civilization.