Given the remoteness and small size of Shishmaref Airport, passengers should not expect the level of service familiar to major international hubs here. The terminal is a compact room, the main function of which is to provide protection from the harsh weather conditions of Alaska. Services and amenities here are reduced to the necessary minimum.
Restaurants, Cafés, and Shops
There are absolutely no catering outlets or shops in the airport building. There are no cafés, vending machines with snacks, or souvenir stalls. Travellers are strongly advised to:
- Take care of food and water in advance by taking a snack and a thermos for the flight.
- Purchase necessary goods at the village's only store (General Store) before arriving at the airport if you are departing.
Communication and Electronics
The technical equipment of the terminal is basic. Wi-Fi for passengers is generally not provided or has extremely low speed, sufficient only for the airline's official needs. There are no specialised charging stations for gadgets; however, if you urgently need to charge your phone, you can politely ask an airline employee to use a spare socket if one is available.
Financial Services
There are no ATMs or currency exchange points at the airport. Opportunities for withdrawing cash in the settlement itself are also extremely limited. Since bank cards are not accepted everywhere (especially by private transporters on snowmobiles or local craftsmen), tourists should stock up on a sufficient amount of cash US Dollars while still in Anchorage or Nome.
Waiting Halls and VIP Services
The airport features one general waiting room. There is no separation into business class and economy, nor are there separate VIP lounges. The hall is equipped with simple seats and is heated, which is the most important convenience in Arctic winter conditions.
Medical Services
There is no medical post or pharmacy in the airport building. The nearest medical facility is the Shishmaref Clinic, located in the village itself. In case of an emergency, clinic staff can provide assistance, but it should be remembered that local medical capabilities are limited to primary care. Serious treatment requires medical evacuation to Nome or Anchorage.
Passengers with Children
There is no special infrastructure for children (mother and child rooms, play areas) in the terminal. Due to long waits and limited space, parents are advised to plan leisure for the child in advance (bring books, toys) and carry a supply of baby food and nappies, as there will be nowhere to buy them on site.
Services for Passengers with Reduced Mobility
The airport has a single-story layout, which facilitates access for passengers with limited mobility — there are no stairs or lifts. However:
- Boarding the aircraft is carried out from the ground via small ramps or the steps of the aircraft itself.
- There is no specialised equipment (ambulifts).
- Assistance with boarding and disembarking is provided by pilots and ground staff. It is recommended to notify the airline of the need for assistance when booking the ticket.
Accommodation: Hotels at the Airport and Nearby
There are no hotels at the airport itself. Hotel infrastructure in Shishmaref is not developed in the traditional sense. Tourists will not find familiar chain hotels or hostels via booking platforms here.
Accommodation options in the village (require prior arrangement):
- School Gym: In summer, travellers can sometimes arrange to sleep at the local school (Shishmaref School), provided they have their own sleeping bag.
- Renting Rooms from Locals: The most common option. Information can be obtained at the City Office building or via "word of mouth" upon arrival.
- Teacher Housing: Sometimes rooms intended for visiting specialists are rented out.
When planning a trip, be sure to resolve the accommodation issue before flying, as the number of places is extremely limited.
Business Services
There are no conference rooms or business centres at the airport. Fax or document printing services in emergency cases can be attempted at the city administration office or the post office in the village centre, but one should not count on this as a guaranteed service.