Air Transat flights and airline information

Air Transat is a leading Canadian airline specializing in charter and scheduled leisure flights. Since its founding, the carrier has established itself as a major player in the transatlantic flight market, connecting Canadian cities with popular resorts in Europe and the Caribbean. The company's main operating hub is Toronto, providing convenient connections for millions of travelers annually.

With a significant fleet and years of experience, Air Transat (IATA code: TS) focuses on being a "leisure carrier." This means all on-board services and the route network are designed so that a passenger's vacation begins the moment they step onto the plane. The company has been repeatedly recognized as one of the world's best leisure-oriented airlines, thanks to its high quality of service and attention to detail.

A key feature of the airline is its integration into the large Transat A.T. travel group, allowing it to offer comprehensive travel solutions. Air Transat actively implements modern service standards, ensuring comfortable flight conditions for passengers regardless of the route distance. A unique approach to catering and on-board entertainment makes the company popular among families and individual tourists alike.

The carrier's fleet consists primarily of modern Airbus aircraft, including both narrow-body models for medium-haul flights and wide-body aircraft for long-haul transatlantic routes. Using fuel-efficient and environmentally friendly aircraft types allows the airline to maintain competitive prices while upholding high safety standards.

For its customers, Air Transat offers more than just a flight—it provides full service with Canadian hospitality. Special attention is paid to environmental initiatives and sustainable development programs, making the company a responsible participant in the aviation market. Whether you are flying for vacation or business, safety and comfort remain the carrier's top priorities.

You can contact Air Transat representatives through the following communication channels:

• Official website — airtransat.com
• Hotline phone — 1-877-872-6728
• Additional contact number — +1 514 906 5111
• Email for inquiries — information@airtransat.com
• Head office address — 5959 Chemin Cote Vertu Ouest, Montréal, Québec, H4S 2E6, Canada
• Social media — Air Transat's official accounts are on Facebook, Instagram, and Twitter (links to current pages can be found on the main website)
• Mobile app — available for download in the App Store and Google Play

It is recommended to check the most current contact information directly on the airline's official website before reaching out.

Baggage rules at Air Transat depend on the selected fare plan, class of service, and specific flight destination. Passengers are advised to check the baggage allowance on their e-ticket or via the manage booking service on the airline's official website.

Standard weight limits apply for checked baggage, typically up to 23 kg per piece in Economy Class. The cost of the first piece of baggage when purchased online can vary from 35 to 75 USD, while paying directly at the airport will cost more—from 40 to 90 USD. For a second piece of baggage, rates range from 55 to 110 USD (online) or up to 125 USD (at the airport).

Carry-on baggage is permitted in the cabin. Generally, this includes one standard-sized bag and one personal item (e.g., a laptop bag or a handbag). It is important that carry-on baggage meets the dimensions allowed for storage in the overhead bin or under the seat in front of you.

If established limits are exceeded (weight over 23 kg but not more than 32 kg, or dimensions over 158 cm), an additional fee is charged, which can be around 100 USD. Dangerous items, flammable substances, and sharp tools are prohibited from transport. Sports equipment and musical instruments are carried under special rates, which are best booked in advance.

Pet Travel in the Cabin

Air Transat (TS) allows certain types of domestic pets in the passenger cabin if the carrier dimensions and the animal's weight meet the established standards. Typically, cats and small dogs are accepted in the cabin.

• The maximum weight of the animal including the carrier must not exceed the limit set for the specific aircraft type.
• The carrier must be soft-sided or hard-sided, ventilated, and securely closed.
• The animal must be able to stand up and turn around inside the container.

Transportation in the Cargo Hold

Larger animals can be transported in a specially equipped, heated cargo hold. A certified container meeting IATA standards is required for such transport.

• The container must be made of impact-resistant plastic or metal.
• A water dispenser must be available inside.
• The container must be clearly marked with the owner's contact information.

Required Documents and Preparation

To ensure a successful journey with your pet, you must prepare all veterinary documents in advance. Requirements may vary depending on the destination country.

• An international veterinary passport.
• A rabies vaccination certificate issued at least 30 days before departure.
• A microchip for animal identification.

Restrictions and Fees

The cost of pet transportation depends on the route and the method of travel (cabin or hold). It is recommended to book a space for your pet as early as possible, as the number of animals on a single flight is strictly limited. There are also seasonal restrictions on transport in the cargo hold due to extreme temperatures, as well as prohibitions on transporting brachycephalic (flat-faced) breeds for medical reasons. Be sure to contact the airline to clarify the latest rules.

Air Transat Rewards Program

Currently, Air Transat does not have a traditional proprietary loyalty program with mile accumulation and status levels common to major alliances. Nevertheless, the airline offers various ways to make travel more rewarding for regular customers.

Service Features and Benefits

• Special Offers: Newsletter subscribers are the first to receive information about sales and exclusive promo codes.
• Travel Packages: When booking a flight together with accommodation through the Transat A.T. group, customers can expect more attractive terms.
• Manage Booking: Registered users on the website can book tickets faster and manage their services more easily.

Partner Opportunities

Although Air Transat is an independent carrier and is not part of global alliances, the company periodically enters into codeshare agreements with other airlines. Within these partnerships, some benefits for earning points in third-party programs may be available, which should be confirmed at the time of ticket purchase.

How to Stay Informed

• It is recommended to regularly check the official website airtransat.com for any new bonus schemes or partner programs.
• Using the mobile app allows you to track the best prices in real time.

Air Transat offers two main classes of service: Economy Class and the exclusive Club Class. In Economy Class, passengers can choose from several fare options that vary by the set of included services, such as seat selection or the ability to change the departure date. Ergonomic seats provide sufficient comfort even during long transatlantic flights.

Club Class is a premium service in a separate cabin with more spacious seats, increased legroom, and priority check-in. Passengers in this class are offered a gourmet menu and an expanded selection of beverages, as well as an increased free baggage allowance, making the journey as relaxed as possible.

The on-board entertainment system includes a wide selection of movies, TV shows, and music available via individual touchscreens or via Wi-Fi on personal devices (depending on the aircraft type). Special entertainment kits and children's menus are provided for young travelers. Air Transat (IATA code: TS) also provides services for passengers with reduced mobility and ensures accompaniment for children traveling without parents, guaranteeing their safety throughout the journey.

Air Transat's flight geography covers key tourist and business centers, connecting North America with Europe and the Caribbean. The airline's primary hub is the international center in Toronto, from which scheduled flights are operated to the most popular destinations.

The carrier's route network includes major metropolises such as Montreal, Vancouver, and New York. In addition to transatlantic flights, Air Transat provides frequent service between important Canadian cities, including Ottawa, Calgary, Boston, and Halifax, offering passengers convenient logistics for traveling across the continent.

To purchase Air Transat tickets at the best possible prices, it is recommended to plan your trip in advance. The optimal time for booking transatlantic flights is 3–4 months before departure. Keep an eye out for seasonal promotions and sales, which are often held mid-week; Tuesday and Wednesday are generally considered the best days to find low-cost fares.

Online check-in for Air Transat flights opens 24 hours and closes 2 hours before departure. We strongly advise checking in online to have the opportunity to choose the best seats in the cabin for free (if provided by your fare) and to save time at the airport. The airline's mobile app significantly simplifies this process and allows you to store boarding passes electronically.

When booking a ticket, carefully study the terms of your chosen fare. At Air Transat, refund and exchange rules, as well as baggage allowances, can vary significantly. If you are traveling with extra baggage, it will be cheaper to pay for it on the website during booking than directly at the check-in counter. Also, don't forget to take out travel insurance, which can cover unexpected expenses in case of flight delays or lost baggage.

The history of Air Transat began in 1986 in Montreal. Founded by a group of like-minded individuals, the airline initially set an ambitious goal—to make international travel more accessible for Canadians. The carrier made its first flight in November 1987 on a route from Montreal to Acapulco, marking the beginning of a new era in the country's leisure aviation sector.

Throughout the 1990s, the company actively expanded its presence by acquiring smaller operators and strengthening its position within the Transat A.T. holding. This allowed Air Transat (IATA code: TS) to enter the transatlantic market and become a key carrier connecting Canada with the UK, France, and other European countries. Gradually, the company's fleet was supplemented with more spacious and modern Airbus A310 and later A330 aircraft.

In the early 2000s, the airline undertook a large-scale rebranding and fleet renewal program, focusing specifically on passenger comfort and environmental safety. The introduction of innovative entertainment systems and improved classes of service helped the company compete successfully with global carriers. Air Transat became the first airline in Canada to receive certification for its achievements in environmental management.

Today, Air Transat remains a symbol of reliability and quality vacations for millions of people. Despite the challenges of the aviation industry, the company continues to develop its route network, implement new booking technologies, and improve its service. A focus on innovation and maintaining the traditions of Canadian hospitality allows the carrier to hold its status as a leader in the leisure travel segment, connecting Toronto and other cities with the world's best resorts.