Alrosa

Alrosa Airlines (6R) is a unique carrier born from the necessity of connecting the rugged, diamond-rich landscapes of Yakutia with the rest of the world. Originally established to support the logistical needs of ALROSA, a global leader in diamond mining, it has evolved into a fully-fledged passenger airline that serves as a lifeline for many remote Siberian communities. Operating in some of the most challenging weather conditions on the planet, the airline combines the grit of northern aviation with modern service standards, bridging the gap between the taiga and major metropolitan centers. With a history deeply rooted in the development of the North, Alrosa offers travelers a rare blend of extreme reliability and genuine Siberian hospitality.

Alrosa stands out for its specialized expertise in operating within the Arctic and sub-Arctic regions. Unlike typical commercial carriers, its fleet is tailored to a diverse range of missions, featuring modern Boeing 737 jets for comfortable intercity travel alongside rugged Antonov turboprops and Mi-8 helicopters for reaching isolated settlements. This versatility allows the airline to connect major hubs like Moscow, Saint Petersburg, and Novosibirsk directly with the "Diamond Capital" of Mirny and other northern outposts.

The airline's pilots are renowned for their exceptional skill and training, a reputation cemented by their ability to handle extreme cold and difficult terrain. A testament to this high level of professionalism is the famous "Miracle of Izhma" in 2010, where an Alrosa crew successfully landed a disabled Tu-154 on an abandoned airstrip, saving everyone on board—an event that highlighted the carrier's rigorous safety culture and crew preparedness.

Today, Alrosa continues to modernize its services while maintaining its core mission of reliability. Passengers flying from Irkutsk or Samara can expect a carrier that values punctuality and safety above all else. Whether transporting rotational workers to the diamond mines of Udachny or tourists looking to explore the vast Siberian wilderness, Alrosa provides a vital and dependable link across the country.

Travelers in the United Arab Emirates wishing to contact Alrosa Airlines should be aware that the carrier primarily operates domestically within Russia and does not maintain a local office or dedicated support line in the UAE. For inquiries regarding bookings, schedules, or baggage, you will need to contact their headquarters or call center based in Russia.

Official Website

For the most up-to-date information, online check-in, and ticket purchases, visit the official website. The site is the most convenient tool for managing reservations from abroad.

• Website: www.alrosa.aero

Contact Information

As there are no local contacts for the United Arab Emirates, please use the international details below. The main headquarters is located in Mirny. While a toll-free number exists for calls within Russia, international callers should utilize the landline number provided.

• International Enquiries / Headquarters: +7 (41136) 4-81-21
• Call Center (within Russia): 8 (800) 500-50-95
• Email: avia-info@alrosa.ru

Social Media

Alrosa Airlines is active primarily on Russian social media platforms, which are good sources for the latest news and operational updates.

• VK (VKontakte): vk.com/alrosa.aero
• Telegram: t.me/alrosa_aero

Headquarters Address

Administrative matters are handled through the main office located in the airline's base city:

• Address: Airport, Mirny, Republic of Sakha (Yakutia), Russia, 678170.

Baggage Allowance and Policies

Understanding the baggage rules for Alrosa Airlines (6R) is essential for a smooth journey, especially when traveling to the unique and often remote destinations they serve. The airline’s policies are designed to accommodate the needs of passengers traveling in variable weather conditions, but allowances can vary significantly depending on your specific fare class (e.g., Promo, Economy, or Business).

Carry-on Baggage

Alrosa allows passengers to bring hand luggage into the cabin, ensuring essential items are within reach. The allowance generally depends on the class of service booked:

• Economy Class: Passengers are typically entitled to one piece of carry-on luggage weighing up to 10 kg.
• Business Class: Travelers usually enjoy an increased allowance of up to 15 kg.
• Dimensions: The standard size limit for carry-on bags is 55 x 40 x 20 cm. This ensures the bag fits safely in the overhead bin or under the seat in front of you.

In addition to the main carry-on item, passengers are generally permitted to bring small personal items such as a handbag, briefcase, laptop bag, or a suit pack, provided they do not obstruct the cabin.

Checked Baggage

The free checked baggage allowance is determined by the fare family you have purchased. It is crucial to check your ticket details, as "Light" or "Promo" fares often do not include checked bags or have lower limits.

• Light / Promo Fares: These tickets often come with no free checked baggage allowance or a reduced limit (e.g., 10 kg). Baggage must be purchased separately if needed.
• Standard Economy: The typical allowance is one piece weighing up to 23 kg.
• Business Class: Passengers can usually check in baggage weighing up to 32 kg.
• Size Limits: The sum of the three dimensions (length + width + height) of any checked bag should generally not exceed 203 cm.

Excess and Oversized Baggage

If your luggage exceeds the weight or size limits mentioned on your ticket, you will be required to pay excess baggage fees at the airport. These fees vary based on the route and the amount of excess weight. It is highly recommended to purchase extra baggage allowance online in advance, as airport rates are typically higher. For items that are exceptionally heavy (over 32 kg) or bulky, you must coordinate with the airline prior to departure, as they may need to be processed as cargo.

Special Items and Sports Equipment

Alrosa frequently transports passengers to regions popular for outdoor activities and winter sports. Consequently, they have specific provisions for special equipment:

• Ski and Snowboard Equipment: During the winter season, the airline often allows the carriage of one set of ski or snowboard equipment free of charge, provided it fits within the general weight limits or specific seasonal promotion rules. Always confirm the current seasonal dates on the official website.
• Musical Instruments: Small instruments can often be carried as hand luggage if they fit within the dimensions. Larger instruments (like cellos) may require purchasing an extra seat in the cabin. Instruments transported in the hold must be packed in hard, protective cases.
• Firearms and Ammunition: Given the hunting culture in Siberia, the transport of weapons is permitted but strictly regulated. It requires prior notification, valid permits, and must be handed over to security for transport in the hold.

Restricted and Prohibited Items

To ensure safety on board, international aviation standards apply. The following restrictions must be observed:

• Prohibited in all luggage: Explosives, compressed gases, flammable liquids, oxidizers, toxic substances, and radioactive materials.
• Prohibited in Checked Baggage: Lithium-ion batteries, power banks, and electronic cigarettes must be carried in the cabin (hand luggage) only.
• Liquids in Carry-on: Liquids, gels, and aerosols must be in containers of 100 ml or less, placed in a transparent, resealable 1-liter plastic bag.

Tips for Efficient Packing

Traveling to destinations like Novosibirsk, Moscow, or Samara often involves preparing for diverse weather.

• Layer Up: If you are flying to Mirny or other northern hubs, bulky winter clothes can quickly eat up your baggage allowance. Wear your heaviest coat and boots on the plane to save weight in your checked bag.
• Check the Fare: Before packing, verify if your ticket is a "Light" fare. If you realize you need a checked bag, buying it online before you get to the airport is cheaper.
• Label Everything: Place a tag with your name and phone number on the outside and inside of your bags. This helps with identification if the external tag is torn off.

Pet Travel Policy

Alrosa Airlines understands that pets are part of the family and allows passengers to travel with their small cats, dogs, and birds on most flights. Whether you are relocating or going on a long vacation, the airline provides options to ensure your furry companions arrive safely at your destination, provided all regulations and veterinary requirements are met.

Transport Options

In Cabin (Carry-on)

Small animals can travel in the passenger cabin if they meet strict weight and size limitations. This is the least stressful option for pets that are accustomed to being in a carrier.

• Carrier Dimensions: The sum of the three dimensions (length + width + height) must not typically exceed 115 cm. Soft-sided carriers are recommended for easier stowage under the seat.
• Weight Limit: The total weight of the animal together with the carrier must not exceed 8 kg.
• Allowed Pets: domesticated cats, dogs, and birds (canaries, parrots).
• Limit: usually one carrier per passenger, and a limited number of pets are allowed per flight, so early booking is essential.
• Condition: The carrier must be well-ventilated, have a waterproof bottom, and be securely locked.

In Cargo Hold (Checked Baggage)

Animals that exceed the weight or size limits for the cabin must travel in the baggage hold. The hold is pressurized and heated to ensure animal safety, though it is a darker and noisier environment.

• Container Requirements: Pets must travel in a rigid, IATA-compliant hard plastic or fiberglass crate. Wire cages are generally not accepted for the hold.
• Weight Limits: Animals weighing up to 50 kg (including the crate) can usually be checked as baggage.
• Size Limits: The container must be large enough for the animal to stand up, turn around, and lie down comfortably.
• Comfort: The bottom of the container must be covered with absorbent material.

As Cargo (Air Freight)

For specific complex situations, animals are transported as air cargo rather than checked baggage.

• When Required: This option is necessary for very heavy animals (over 50 kg), unaccompanied pets, or commercial shipments.
• Booking: Cargo transport requires a separate waybill and must be arranged through the airline's cargo department well in advance.
• Requirements: Stricter crate requirements and handling procedures apply.

Required Documentation

You must present valid veterinary documents at the airport during check-in. Failure to provide these may result in denied boarding.

• Veterinary Passport: Must be current and identify the animal.
• Health Certificate: For domestic Russian flights, a veterinary certificate (Form No. 1) is often required if traveling for exhibition or commercial purposes, though rules have relaxed for personal travel; however, a clinical exam note in the passport is mandatory (valid for 14 days).
• Vaccinations: Proof of a valid rabies vaccination (administered no earlier than a year and no later than 20-30 days before travel depending on the vaccine type).
• International Flights: International veterinary certificates and compliance with the destination country's import rules are required.

Service Costs

Pet transport is not included in the free baggage allowance and is charged as a special excess baggage service. Prices are subject to change.

• In-Cabin Fee: Typically ranges from 3,000 to 4,000 RUB for domestic flights.
• Cargo Hold Fee: varies based on weight, generally starting around 4,000 to 6,000 RUB for standard crates.
• Note: Fees are calculated based on the route and the actual weight at the time of check-in.

Preparation Tips

To ensure a smooth journey for your pet, a little preparation goes a long way.

• Carrier Acclimatization: Let your pet spend time in their carrier days or weeks before the flight to reduce anxiety.
• Feeding: Feed your pet a light meal about 4 hours before departure; avoid feeding them right before the flight to prevent nausea.
• Hydration: Offer water right up until departure, but empty the dish before boarding to avoid spills.
• Absorbents: Line the carrier with absorbent puppy pads or towels.
• ID Tags: Ensure your pet has a collar with an ID tag and a phone number, even if they are in a crate.

Restrictions

For the safety of all passengers and animals, certain restrictions apply.

• Prohibited Breeds: Some airlines restrict brachycephalic (snub-nosed) dogs (like Pugs or Bulldogs) in the hold due to breathing risks; check specifically with Alrosa for current bans.
• Aggressive Animals: Animals showing aggressive behavior may be denied transport.
• Health: Sick or injured animals without a specific veterinary release form allowing air travel will not be accepted.
• Service Animals: Guide dogs accompanying passengers with disabilities travel free of charge in the cabin, provided they are muzzled and leashed (documentation required).

Important: Availability for pets is limited on every aircraft. You must contact Alrosa Airlines immediately after booking your ticket to reserve a spot for your pet. Rules and tariffs change frequently, so always confirm details directly with the airline before travel.

Alrosa Airlines Loyalty Program

The Alrosa Airlines loyalty program is designed to reward frequent travelers flying across the carrier's unique route network, particularly those commuting between the Siberian heartland and Russia's major metropolitan centers. Known as "Diamond Mile" (Almaznaya Milya) in keeping with the parent company's heritage, the program allows passengers to accumulate points for every flight, transforming regular travel into valuable rewards. It is especially beneficial for passengers regularly traversing the long distances between Mirny and cities like Moscow or Novosibirsk, offering a way to make these essential journeys more comfortable and cost-effective.

Membership Tiers and Benefits

The program is structured into tiers to recognize the airline's most loyal customers. Moving up the levels unlocks progressively exclusive privileges designed to smooth the travel experience in the often harsh climates Alrosa serves.

• Basic Level: The entry-level tier assigned upon enrollment, allowing members to immediately start accumulating miles on all eligible fares.
• Silver Status: Achieved after frequent travel, this tier typically offers priority check-in at the airport and a higher probability of seat confirmation on busy flights.
• Gold Status: Designed for constant travelers, offering premium perks such as complimentary extra baggage allowance, which is crucial for heavy winter gear, and business class check-in regardless of ticket type.
• Diamond / Elite Status: The highest recognition, providing maximum mileage accrual bonuses, priority boarding, and personalized service handling during disruptions.

Earning Miles

Members earn miles primarily based on the distance flown and the fare class purchased. The more you fly and the flexible your ticket, the faster your balance grows.

• Flights: Earn points on all scheduled routes, such as the popular connections from Moscow to Mirny or regional hops between Novosibirsk and Udachny.
• Fare Bonuses: Business class tickets and flexible economy fares earn significantly more miles—often up to 150% or 200% of the distance flown—compared to "Light" or promo fares.
• Partner Services: While limited compared to global giants, miles can occasionally be earned through specific local partners in the carrier's base cities.
• Family Accumulation: Some versions of the program allow family members to pool miles for faster award redemption, a great feature for holiday travel.

Redeeming Miles

The primary value of the program lies in converting earned miles into free travel or service upgrades, adding value to future trips.

• Award Flights: Redeem miles for free tickets to destinations across the network, such as Saint Petersburg, Irkutsk, or Samara (taxes and fees may still apply).
• Service Upgrades: Use miles to upgrade from Economy to Business Class, enjoying increased comfort and better meals on long-haul domestic flights.
• Excess Baggage: Miles can be used to pay for extra luggage, a practical option for passengers moving goods to remote northern settlements.
• Transferability: In certain cases, members can issue award tickets for friends or family members using their own mileage balance.

Alliance Membership

Alrosa Airlines operates independently and is not a member of major global airline alliances like Star Alliance, SkyTeam, or oneworld. This means:

• Network: Mileage earning and redemption are restricted strictly to Alrosa's own flights and network.
• Partners: You cannot earn or redeem points from other international carriers on Alrosa flights, nor can you use Alrosa status for lounge access abroad.
• Interline Agreements: While they may have baggage agreements with other Russian carriers, loyalty benefits do not reciprocate.

How to Join

Becoming a member is simple and free, allowing travelers to start saving from their very first trip.

• Online Registration: Visit the official Alrosa Airlines website and complete the enrollment form in the "Loyalty" or "Passengers" section.
• At the Office: You can also sign up by filling out a paper form at Alrosa sales offices or ticket counters in airports like Mirny or Yakutsk.
• Retroactive Credit: If you flew recently before joining, keep your boarding passes; you can often claim miles for flights taken up to 3-6 months prior to registration.

Services and Comfort on Board

Flying with Alrosa Airlines offers a distinct experience that combines the practical necessities of Arctic aviation with genuine Russian hospitality. While the carrier is essential for connecting remote Siberian industrial centers, it strives to make every journey comfortable, whether you are on a short regional hop or a longer flight to a major metropolis. The onboard atmosphere is generally relaxed and efficient, with a focus on safety and punctuality.

Service Classes

Alrosa Airlines typically configures its aircraft, particularly the Boeing 737 fleet, with two primary classes of service. The specific amenities may vary depending on the aircraft type, as the airline operates both modern jets and smaller regional turboprops.

Business Class

For passengers seeking extra comfort and privacy, Business Class is available on major routes, such as those connecting Mirny with Moscow or Novosibirsk. Travelers in this cabin enjoy a range of premium benefits:

• Priority Services: Dedicated check-in counters and priority boarding allow you to bypass queues and settle in quickly.
• Seating: The cabin features wider seats with generous legroom and increased recline, ensuring a restful journey on longer flights.
• Atmosphere: A separate cabin area provides a quieter environment, ideal for working or resting.
• Baggage: An increased baggage allowance is standard, allowing you to carry more personal items or business equipment without extra fees.

Economy Class

Economy Class offers a standard but comfortable travel experience designed to be practical and affordable.

• Seating: Seats are arranged in a standard configuration with adequate pitch for domestic travel. The ergonomic design on the Boeing fleet ensures comfort for flights lasting several hours.
• Value: Different fare families (such as "Promo" or "Standard") allow passengers to choose the level of flexibility and baggage allowance that suits their budget.

Dining and Beverages

Alrosa takes pride in providing sustenance to its passengers, acknowledging that a well-fed traveler is a happy one. The meal service depends heavily on the flight duration and the destination.

On longer flights, such as the route to Saint Petersburg or the capital, passengers are typically served a hot meal. The menu often includes hearty dishes designed to satisfy appetites sharpened by the northern climate. Business Class passengers enjoy an upgraded dining experience with a selection of premium hot dishes, appetizers, and beverages served on real tableware.

On shorter regional flights, such as those to Udachny or Lensk, the service may be limited to light snacks, sandwiches, and a selection of cold and hot drinks (tea, coffee, water, and juices).

Entertainment and Amenities

In-flight entertainment on Alrosa flights is generally traditional. The aircraft are not typically equipped with individual seatback screens or Wi-Fi connectivity. To ensure a pleasant flight, passengers are advised to bring their own entertainment, such as books, tablets, or smartphones loaded with movies and music.

The airline provides an onboard magazine, which often features interesting articles about the Yakutia region, the diamond mining industry, and travel tips for Russia. It serves as a great introduction to the unique culture and geography of the destination you are visiting.

Special Assistance

Alrosa is committed to making air travel accessible to everyone. The airline offers a range of special services to assist passengers with specific needs, though these must be requested in advance.

• Unaccompanied Minors: The airline provides a supervision service for children traveling alone. Staff members accompany the child from check-in through to handing them over to the designated guardian at the destination.
• Passengers with Reduced Mobility: Assistance is available for passengers who require wheelchairs or help boarding. Given that some regional airports may use stairs rather than jet bridges, it is crucial to notify the airline at least 48 hours in advance so that specialized lifting equipment can be arranged if necessary.
• Expectant Mothers and Infants: Families traveling with infants can request seat belt extensions. While bassinets are generally not available on these domestic configurations, cabin crew are trained to assist parents to ensure a safe flight.

Alrosa Airlines operates a specialized route network focused on connecting the remote, diamond-rich Republic of Sakha (Yakutia) with major population centers across Russia. From its primary hub in Mirny, the airline provides essential air links to key federal cities and regional outposts, ensuring reliable transport for both industrial workers and general passengers. The schedule is heavily optimized to facilitate travel between the Siberian heartland and the country's largest metropolitan areas.

Booking a flight with Alrosa offers a unique opportunity to traverse the vast distances of Siberia and connect with major Russian hubs. To secure the lowest fares, it is generally recommended to book your tickets at least 2 to 3 months in advance. This is especially crucial for niche routes connecting remote towns like Mirny or Udachny, where seat availability can decrease rapidly closer to the departure date. Keep an eye on seasonal fluctuations, as traveling during the shoulder seasons can often result in better pricing.

Finding the best deals often involves flexibility with your travel dates. Regularly checking flight aggregators and the airline's official channels can help you spot promotions on popular routes, such as the frequent service between Moscow and the Siberian transport hub of Novosibirsk. Signing up for airline newsletters is another effective way to stay informed about special offers and flash sales that may not be immediately visible on third-party booking sites.

To streamline your journey, take advantage of online check-in procedures, which typically open 24 hours before the scheduled departure. This service allows you to avoid long queues at the airport and secure your boarding pass digitally. During this process, you can also select your preferred seat. If you are flying over scenic landscapes to destinations like Irkutsk, choosing a window seat is highly recommended to enjoy views of the diverse terrain.

For a hassle-free experience, consider downloading the airline's mobile app or using their mobile-friendly website to manage your booking and track flight status in real-time. Finally, never overlook the importance of travel insurance. Whether you are taking a short trip to Samara or a longer journey to Saint Petersburg, comprehensive coverage ensures you are protected against unexpected delays, baggage issues, or itinerary changes.

Founding and Early Mission

The history of Alrosa Airlines (6R) is inextricably linked to the development of the diamond mining industry in the Republic of Sakha (Yakutia). The airline was officially founded in 1995, established on the basis of the Mirny Aviation Enterprise. Its primary mission was clear and critical: to provide logistical support for ALROSA, one of the world's leading diamond mining companies. In a region characterized by vast distances, extreme cold, and a lack of road infrastructure, aviation was the only reliable lifeline. For years, the carrier focused on transporting rotational workers, essential cargo, and mining equipment to remote sites like Udachny and Lensk, ensuring the continuous operation of the diamond fields.

Fleet Evolution and Modernization

For much of its early history, Alrosa relied on a robust fleet of Soviet-designed aircraft, legendary for their ability to withstand the harsh Siberian climate. The backbone of the fleet included the Tupolev Tu-154, Tu-134, and the heavy-lift Ilyushin Il-76, alongside Antonov turboprops for regional hops. As the aviation industry evolved, so did Alrosa. The airline embarked on a significant modernization program in the 2010s, gradually phasing out older models in favor of more fuel-efficient and comfortable aircraft. Today, the fleet features modern Boeing 737-700 and 737-800 jets, which handle the longer routes to major cities, while modernized helicopters continue to serve the most isolated communities.

The Miracle of Izhma

A defining moment in the airline's history occurred on September 7, 2010, an event known globally as the "Miracle of Izhma." An Alrosa Tupolev Tu-154M, flying from Udachny to Moscow, suffered a complete electrical failure mid-flight, disabling navigation and fuel pump systems. The skilled crew managed to spot an abandoned airstrip near the village of Izhma in the Komi Republic. Despite the runway being too short and unmaintained, the pilots successfully landed the aircraft in the taiga without a single casualty among the 81 people on board. The aircraft was later repaired and flown out, but the event cemented the reputation of Alrosa's pilots as some of the most highly trained and capable professionals in the industry.

Expansion and Commercial Growth

Over the decades, Alrosa transitioned from being a purely departmental carrier to a full-fledged commercial airline. Recognizing the demand for reliable air travel in Siberia, the company expanded its scheduled network significantly. It began offering regular passenger services connecting its home base of Mirny not only to regional hubs like Novosibirsk and Irkutsk but also to federal centers. The airline effectively bridged the gap between the industrial north and the cultural capitals, launching direct flights to Saint Petersburg and establishing a permanent presence in the domestic tourism and business travel markets.

Modern Developments

In recent years, Alrosa has focused on refining its passenger experience and operational efficiency. The airline has invested in upgrading its ground infrastructure at Mirny Airport and improving in-flight services. The symbolic retirement of their last Tu-154 in 2020 marked the end of an era and the full embrace of modern aviation standards. Today, Alrosa continues to play a vital role in the Russian aviation sector, balancing its heritage as a rugged northern carrier with the comforts expected by modern travelers flying to destinations as diverse as Samara or the resorts of the south.