Sultan Ismail Petra Airport

Sultan Ismail Petra Airport is not merely a transport hub, but a true gateway to the cultural heart of Malaysia, the state of Kelantan. From the very first minutes of arrival, travellers are immersed in the unique atmosphere of the region: the terminal's design elegantly combines modern technology with traditional motifs of Islamic architecture. It is a lively and colourful air harbour, serving as a convenient starting point for exploring authentic markets, ancient mosques, and the picturesque coastline of the East Coast.

Architecture and Atmosphere. The airport is renowned for its unique appearance. For a long time, its hallmark was a terminal in Moorish style featuring graceful arches. The new, expanded terminal, which opened its doors in 2024, has maintained respect for local traditions while adding light, air, and modern comfort to the space. In the interiors, one can notice elements referencing the rich heritage of the Kelantan Sultanate.

Passenger Convenience. Despite the high passenger traffic—it is the busiest airport on the East Coast of the peninsula—navigation here remains intuitively clear. A convenient coupon taxi system is available for tourists: you pay for the trip at a fixed price at the counter in the arrivals area, which eliminates the need to bargain with drivers and guarantees a fair transfer cost to the city or the Kuala Besut jetty.

Infrastructure and Dining. While waiting for a flight, guests can experience local cuisine in small cafes or choose familiar fast-food restaurant chains. The airport is equipped with everything necessary for a comfortable wait: from souvenir shops and ATMs to spacious prayer rooms (surau), highlighting the cultural features of the state.

To contact representatives of Sultan Ismail Petra Airport (KBR) or to obtain additional information, please use the following contact details:

• Official Website: The airport is managed by Malaysia Airports. Up-to-date information can be found on their official website: www.malaysiaairports.com.my.
• Information Service Phone: +60 9-773 7400
• Address: Sultan Ismail Petra Airport, Pengkalan Chepa, 16100 Kota Bharu, Kelantan, Malaysia
• Email: For general inquiries, you can use the unified support address of Malaysia Airports: care@malaysiaairports.com.my.
• Lost Luggage: For issues related to lost or damaged luggage, you must first contact your airline's representative at the airport. Additional information can be obtained via the information service phone.
• Social Media: News and updates are published on the official pages of the operator Malaysia Airports on Facebook, X (formerly Twitter), and Instagram.

Getting to Sultan Ismail Petra Airport (KBR) from the city centre of Kota Bharu is quite simple, although public transport options are limited. The airport is located just 8-10 kilometres from the centre, so the journey will not take much time. Here are the main ways to reach the terminal.

Taxis and Ride-Hailing Services. This is the most popular and convenient way to get to the airport. A trip from the city centre by taxi or via the Grab app (widely used in Malaysia) will take about 15–25 minutes depending on traffic conditions. The cost of a taxi ride by meter or fixed price is usually between 20–30 Ringgit. A trip via Grab may be slightly cheaper. It is recommended to allow extra time in case of traffic jams, especially during peak hours.

Public Transport. There is no direct bus or rail connection to the airport. Although City Liner buses operate in the region, their routes do not pass directly through the terminal. This option may only suit the most budget-conscious travellers willing to walk part of the way from the nearest stop, which is not very convenient with luggage.

Car Rental. If you plan to actively travel around the state of Kelantan, renting a car can be an excellent solution. Several local and international rental companies operate in Kota Bharu and directly at the airport. The road to the airport is well signposted, and navigation will not cause difficulties. Sultan Ismail Petra Airport has a car park where you can leave your car for both short and long terms. This is convenient if you are flying out for a few days.

Transfer. Many hotels in Kota Bharu offer airport transfer services for their guests. This is a convenient option worth checking when booking accommodation. You can also pre-book a private transfer via online services, guaranteeing a fixed cost and timely vehicle arrival, especially if you have an early flight or a lot of luggage.

Sultan Ismail Petra Airport in Kota Bharu is a compact and passenger-friendly aviation hub. It consists of one main terminal that handles all domestic flights—both departures and arrivals. Thanks to this, navigation through the airport is intuitive and does not cause difficulties even for those visiting for the first time.

The terminal layout is very simple. Upon entering the building, you find yourself in the main hall. Airline check-in counters are located here. After checking in and dropping off luggage, passengers proceed to pre-flight security screening, after which they enter the departure area with gates. Since there is only one terminal, there are no transfers between terminals, which significantly saves time and effort.

The departure and arrival zones are clearly separated. The departure zone is a clean and bright waiting hall with several boarding gates, small cafes, and shops. The arrival zone is located on the same level but in a different part of the building, featuring baggage claim belts and an exit to the public hall where you can meet arriving passengers or book a taxi.

Check-in and security procedures at KBR airport usually proceed quite quickly. Due to the relatively small passenger flow, long queues are a rarity here. Nevertheless, it is recommended to arrive at the airport 1.5–2 hours before departure to complete all formalities without rushing. For navigation, simply follow the signs—they are simple and clear, and the small size of the terminal makes it easy to find everything you need, from restrooms to car rental counters.

The history of Sultan Ismail Petra Airport is closely intertwined with key events in the history of Malaysia. Its origins date back to the Second World War period when it was built by the British Royal Air Force (RAF) as the military airfield RAF Kota Bharu. It was a strategically important fortification intended to defend the northern part of the Malay Peninsula.

The most significant historical event associated with the airfield was the beginning of the Malayan Campaign. It was in the vicinity of Kota Bharu on 8 December 1941, slightly before the attack on Pearl Harbor, that the first landing of Japanese troops took place. The airfield became one of the first targets and was captured after fierce battles, marking a turning point at the start of the Pacific campaign.

After the war ended, the airfield was handed over to civil authorities and began its transformation into a commercial airport serving the state of Kelantan. Later, it received its current name in honour of Sultan Ismail Petra, the 28th Sultan of Kelantan, underscoring its importance to the region. Over the decades, the airport has gradually developed, serving a growing flow of passengers and becoming a key transport hub on the East Coast.

The largest modernisation in the airport's modern history occurred in 2002, when a new, modern terminal was opened. This allowed for a significant increase in capacity and improved the quality of passenger service. Today, Sultan Ismail Petra Airport is one of the busiest in Malaysia for domestic travel, playing a vital role in the economic and tourism development of the state of Kelantan.

Sultan Ismail Petra Airport in Kota Bharu offers passengers all the necessary services for a comfortable wait for their flight. Despite its relatively small size, the terminal is well-equipped and thoughtfully designed for the convenience of travellers setting off to explore the state of Kelantan and other corners of Malaysia.

Restaurants, Cafes, and Shops. At the airport, you will find several dining establishments where you can have a snack before departure. The selection includes both popular fast-food chains and cafes offering local dishes. In the shops, you can purchase souvenirs, travel essentials, press, and light snacks.

Lounges and VIP Rooms. For those who value enhanced comfort, the Plaza Premium Lounge operates at the airport. Here, passengers can relax in silence, use free Wi-Fi, and enjoy refreshments in a calm atmosphere away from the noise of the main waiting hall.

Wi-Fi and Charging Stations. Free Wi-Fi is available throughout the terminal, allowing you to stay connected or work while waiting for your flight. Special zones for charging electronic devices are also provided in the waiting halls.

Financial Services. ATMs from several local banks are installed at the airport. There are also currency exchange points where you can exchange major world currencies for Malaysian Ringgit.

Passenger Services. Nursing rooms are equipped for passengers with children. Travellers with reduced mobility can count on special assistance—it is recommended to notify your airline in advance for this. The airport has ramps and specially equipped restrooms. In case of need, a first aid medical post operates within the terminal.

Hotels and Business Services. There are no hotels directly inside the airport building, but many hotels of varying comfort levels are located just a few minutes' drive away. There are no specialised conference halls in the airport, but basic business services, such as internet access and quiet areas for work, can be found in the VIP lounge.

Sultan Ismail Petra Airport (KBR) offers several convenient, though limited, options for a snack or a full meal. It is important to note that almost all dining establishments are located in the public hall of the main terminal, before security control (landside). This makes them accessible not only to departing passengers but also to those seeing them off.

The choice of venues is small but includes both local and international chains. To experience Malaysian coffee culture, visit OldTown White Coffee. Here you can try the famous "white" coffee, traditional toast with coconut jam (kaya), or order more substantial dishes, such as noodle soup. For those who prefer familiar fast food, KFC and the popular local chain Marrybrown, offering fried chicken and burgers, are available.

The price range at the airport is generally moderate. Coffee with pastries at OldTown is perfect for a quick snack, while combo meals at quick-service restaurants are suitable for a more substantial lunch. All food at the airport is Halal certified, complying with local standards. Finding specialised vegan or gluten-free dishes may be difficult, but vegetarian options are usually available. Opening hours are tied to flight schedules, so establishments may be closed late in the evening.

To ensure your journey through Sultan Ismail Petra Airport in the city of Kota Bharu goes as smoothly as possible, take advantage of these tips. Although it is a small and primarily domestic airport in Malaysia, it is better to arrive early. For domestic flights, it is recommended to be on site 1.5–2 hours before departure, and for rare international flights—2–3 hours. This time will be sufficient to go through all procedures without rushing, even if small queues arise.

Efficiency is your main ally. To save time, complete online check-in for your flight in advance and save the boarding pass on your phone. If you are travelling with hand luggage only, this will allow you to head straight to security control. The screening procedure here is standard, but be prepared to present liquids (in containers up to 100 ml, packed in a transparent bag) and remove electronics from your bag.

When choosing a seat on the plane, be guided by your preferences. A window seat will offer beautiful views during takeoff and landing, especially on flights along the coast. An aisle seat provides more freedom to move around the cabin. Regarding hand luggage, remember standard restrictions: sharp objects, flammable substances, and liquids exceeding 100 ml per container are prohibited. Power banks can be carried only in hand luggage.

If you have a transfer in Kota Bharu, check the procedure with your airline. Most often on domestic flights, you will need to collect your luggage and check it in again. Customs control is only for passengers on international flights. Remember that Malaysia has very strict laws against the importation of narcotic substances, so do not carry suspicious items or parcels for others.

To save money, eat before travelling to the airport—prices in local cafes and shops may be higher than in the city. Also, book a taxi in advance or use a car-hailing app (such as Grab) to get a better rate. Travelling light, with only hand luggage, will also help avoid checked baggage fees with many low-cost carriers.

In case of a flight delay, first contact your airline representative at the information desk or the boarding gate. They will provide up-to-date information and explain your rights (for example, food vouchers during long waits). There are several cafes and shops at the airport where you can spend time, as well as free Wi-Fi to stay connected.