Taiwan Taoyuan International Airport

Taiwan Taoyuan International Airport (TPE) is not merely the main air gateway to Taiwan, but a true cultural hub where the journey begins long before boarding the flight. Opened in 1979, it originally bore the name of Chiang Kai-shek but was later renamed to highlight its geographical location. The airport is renowned for its efficiency, cleanliness, and unique thematic waiting lounges, each telling a distinct story — from the world of Hello Kitty to the achievements of Taiwanese science and culture. This makes waiting for a flight an engaging and educational experience.

Taoyuan Airport regularly receives high ratings for service quality and passenger amenities. At your disposal are free high-speed Wi-Fi, numerous gadget charging stations, as well as shower cabins where you can freshen up between flights. One of the culinary highlights of the airport is the opportunity to taste the famous Taiwanese beef noodle soup right in one of the lounges. For transit passengers with long layovers, free short tours are even offered, allowing you to explore the surroundings. The airport consists of two terminals connected by a free Skytrain, making movement across its territory fast and comfortable.

Below you will find contact information for Taiwan Taoyuan International Airport (TPE), which will help you plan your trip and resolve any potential questions.

• Official Website: www.taoyuan-airport.com. Up-to-date information on flights, services, and airport regulations is available here.
• Inquiry Service Phone: +886-3-449-8666 (international 24-hour service centre).
• Address: No. 9, Hangzhan South Road, Dayuan District, Taoyuan City, 33758, Taiwan.
• Email: For most inquiries, it is recommended to use the dedicated contact forms available on the official website under the "Contact Us" section.
• Social Media: The airport actively maintains pages on social networks (such as Facebook), where you can follow the latest news and updates.
• Lost & Found: If you have lost items on the plane, please contact your airline first. For items lost within the terminal premises, contact the airport's Lost & Found service. Contacts can be found on the official website in the Lost & Found section.
• Passenger Support Service: For assistance directly at the airport, please visit the information counters located in the arrival and departure halls of both terminals.

Getting to Taiwan Taoyuan International Airport (TPE) from the centre of Taipei is possible via several convenient methods, each suitable for different budgets and preferences. When planning your trip, you can choose between the high-speed metro, economical buses, comfortable taxis, or a rental car.

Public Transport — the most popular and reliable method.

• Metro (Taoyuan Airport MRT): This is the fastest and most convenient option. A dedicated metro line connects Taipei Main Station with both airport terminals. There are two types of trains: Express (purple line), which reaches the airport in approximately 35-40 minutes without stops, and Commuter (blue line), which makes stops along the way and takes about 50 minutes. The fare is around 160 New Taiwan Dollars (TWD).
• Buses: Several bus companies (e.g., Kuo-Kuang Bus, CitiAir Bus) offer direct routes to the airport from various points in the city, including Taipei Main Station and Taipei City Hall Bus Station. This is a more budget-friendly option costing 125-145 TWD. The trip takes from 50 to 70 minutes depending on traffic conditions.

Taxi and Transfer — an ideal choice for those travelling with large luggage or family. A taxi ride from the city centre to the airport will take about 40-60 minutes and cost approximately 1200-1500 TWD. Fares may be fixed or calculated by meter. You can also book a private transfer in advance, guaranteeing a fixed price and timely car arrival.

Car Rental and Parking — an option for those planning to travel around Taiwan by car. Offices of many international and local rental companies are present at the airport. An international driving permit is required to rent a car. Taoyuan Airport has several car parks for both short-term and long-term parking, which is convenient if you arrive in your own or rented vehicle.

Taiwan Taoyuan International Airport (TPE) consists of two main passenger terminals — Terminal 1 and Terminal 2. Both serve international flights but differ in architecture, atmosphere, and airlines. Navigation in the airport is intuitive thanks to clear signs in Chinese and English, and convenient connections are established between the terminals.

Terminal 1 is historically the first building of the airport. Despite its age, it has been completely modernised and today represents a comfortable and functional space. It is easily recognised by its characteristic curved roof, inspired by traditional Chinese architecture. Typically, this terminal serves many budget airlines (low-cost carriers) as well as some traditional airlines. Here you will find numerous shops, food courts with local and international cuisine, and all necessary services.

Terminal 2 is more modern and spacious. It was built later and features an open layout and abundance of light. Most major international airlines and the national carrier are based here. Terminal 2 is famous for its thematic waiting lounges (for example, dedicated to Hello Kitty or local culture), extensive Duty-Free zone, and a large selection of premium restaurants. If you have a long layover, this is where you can find the most entertainment.

To move between terminals, the free automated Skytrain system is used. Trains run every 2-4 minutes around the clock. You can move from one terminal to another both in the "secure" zone (after passing passport control) and in the public area. The trip takes just a few minutes. The terminals are also connected by the metro line (Taoyuan Airport MRT), which links the airport with the city of Taipei.

The structure of the terminals is standard: Arrival zones (Baggage Claim, Customs) are located on the lower floors, and Departure zones (Check-in, Security, Immigration) are on the upper floors. Registration and screening procedures at Taoyuan Airport are organised very efficiently. On average, completing all formalities takes about 45-60 minutes, though queues are possible during peak hours. It is recommended to arrive at the airport at least 2.5–3 hours before an international flight departure.

Navigation Recommendations:

• Check in advance which terminal your airline operates from. This information is always indicated on the ticket.
• Actively use the information boards and signs — there are many, and they are very clear.
• Do not worry if you confuse the terminals. The free and fast Skytrain allows you to easily correct the mistake.
• If you have time, study the airport map — you might find interesting shops or quiet rest areas away from the main passenger flows.

The history of Taiwan Taoyuan International Airport (TPE) is a story of rapid growth and modernisation, reflecting the economic development of Taiwan. The airport was opened on February 26, 1979, under the name Chiang Kai-shek International Airport. Its main task was to relieve the old Songshan Airport in the centre of Taipei, which could no longer cope with the growing international passenger traffic.

From the very beginning, the airport was designed with future expansion in mind. The first major phase of development was completed in 2000 with the opening of Terminal 2. This event more than doubled the airport's capacity, allowing it to serve up to 30 million passengers per year. Currently, work is underway on the creation of Terminal 3, which is the next step in the strategy to transform Taoyuan into one of the leading aviation hubs in East Asia.

One of the significant events in the airport's history was its renaming in 2006, when it received its modern name — Taiwan Taoyuan International Airport. This highlighted its status as the island's main air gateway. An important milestone in modernisation was the inauguration of the high-speed Taoyuan Airport MRT line in 2017, which directly linked the airport with Taipei and other major cities, significantly simplifying transfers for travellers.

Among the airport's achievements are numerous awards for service quality and efficiency, as well as a stable place in the rankings of the world's busiest airports for both passenger and cargo traffic. Interesting fact: the architecture of Terminal 1 was inspired by the design of Washington Dulles International Airport, and its IATA code — TPE — comes from the name of the city Taipei, despite the fact that geographically it is located in Taoyuan County.

Taiwan Taoyuan International Airport (TPE) is not just a transit hub, but a veritable city in miniature, offering passengers first-class service. Here you will find a huge selection of restaurants and cafes, where you can taste both authentic Taiwanese dishes and familiar international cuisine. Numerous shops, including large Duty-Free zones, offer a wide range of goods — from souvenirs and local delicacies to electronics and branded clothing.

For those who need to stay connected or work, the airport provides free Wi-Fi throughout the terminals. Charging stations for electronic devices are located in almost every waiting lounge and at boarding gates, allowing you not to worry about low battery levels. For business travellers, business centres and conference rooms are equipped where you can hold a meeting or work quietly in peace.

You can rest before your flight in one of the numerous waiting lounges. In addition to airline lounges for business class passengers, there are paid lounges available to everyone. This is an excellent opportunity to relax in a comfortable setting, have a snack, and enjoy beverages. If you have a long layover or an early flight, hotels located both within the airport territory and in its immediate vicinity are at your service.

It is easy to resolve all financial matters in the Taoyuan Airport terminals. Branches of banks, currency exchange points, and numerous ATMs operate here. In case of necessity, passengers can seek medical assistance — the airport has clinics and first aid points ready to help 24/7.

The airport cares for all categories of passengers. For travellers with children, nursing rooms, play areas, and convenient changing tables are provided. Passengers with reduced mobility can count on full support: the airport is equipped with ramps, special lifts, and restrooms. Furthermore, you can book an escort service in advance to make movement through the terminal as comfortable as possible.

Taiwan Taoyuan International Airport (TPE) is not just a transit hub, but a true gastronomic paradise where you can enjoy a final taste of Taiwan before departure. The airport offers a huge selection of establishments for every taste and budget, from authentic food courts to a la carte restaurants.

In both airport terminals, you will find many options for a snack or a full meal. Terminal 1 and Terminal 2 feature extensive food courts, which are mainly located on the basement levels in the public zone (landside, before security control). Here, both local Taiwanese dishes and popular Asian and international cuisines are presented. After passing control (airside), the choice becomes even wider: numerous cafes and restaurants located near the boarding gates are at your service.

Be sure to take the opportunity to try iconic local dishes. Look for establishments offering beef noodle soup (牛肉麵), dim sum, particularly the famous xiao long bao (小籠包), and, of course, classic bubble tea. Many cafes and shops also sell traditional pineapple cakes in gift packaging — an ideal edible souvenir.

Passengers with specific dietary preferences will also be well catered for. Food courts often have stalls with vegetarian dishes, which are easily identified by special signs. Finding certified Halal or gluten-free dishes might be more challenging, but staff in full-service restaurants are generally ready to help and suggest suitable options from the menu. It is recommended to clarify the ingredients of dishes directly with the staff.

As for prices, they vary from budget-friendly at food courts to moderately high in a la carte restaurants. A full meal at a food court will cost significantly less than in establishments in the departure zone. Most restaurants and cafes operate according to the flight schedule, opening early in the morning and closing late in the evening. Additionally, there are 24-hour convenience stores at the airport, such as 7-Eleven or FamilyMart, where you can always buy sandwiches, beverages, and snacks.

For a quick snack, the food courts on the basement levels or one of the numerous Starbucks cafes are ideal. If you have time for a full lunch or dinner, head to one of the themed restaurants in the departure zone, where you can enjoy delicious food in a calm atmosphere while watching the planes. In any case, the gastronomic possibilities of Taoyuan Airport will pleasantly surprise even the sophisticated traveller, offering a worthy conclusion to a trip to Taipei and Taiwan.

Travelling through Taiwan Taoyuan International Airport (TPE), the main air gateway to Taipei, can be simple and comfortable if you know a few nuances. Here are useful tips that will help you orient yourself in the airport and save time and effort.

Arrival time at the airport. For international flights, it is recommended to arrive at the airport at least 3 hours before departure. Taoyuan is a large and busy hub, so extra time will be needed for check-in, baggage drop, and passport control, especially during peak hours.

Check-in and Security. To save time, use online check-in, which most airlines open 24-48 hours before the flight. There are also self-service check-in kiosks at the airport. When passing security control, prepare your electronic devices and liquid containers (no more than 100 ml each, packed in a transparent bag) in advance.

Seat selection on the plane. If you have the opportunity to choose a seat in advance, consider your preferences. Window seats offer beautiful views during takeoff and landing, while aisle seats provide more legroom and freedom of movement. Seats in the front part of the cabin allow for a quicker exit from the plane upon arrival.

Hand luggage. Carefully review your airline's hand luggage rules. Standard restrictions apply to liquids (no more than 1 litre in total, in containers up to 100 ml). Power banks and lithium batteries can be carried only in hand luggage. Sharp objects, weapons, and flammable substances are strictly prohibited.

Transfer passengers. Taoyuan Airport is excellently equipped for transit passengers. Follow the "Transit" or "Transfer" signs. Check with your airline if you need to collect and re-check your luggage. During the wait, you can rest in special zones, visit thematic waiting lounges (for example, dedicated to Hello Kitty), take a free shower, or even go on a free city tour if the transfer time allows.

Customs control. When entering Taiwan, you may need to fill out a customs declaration. There are "Green" and "Red" channels. If you have no goods to declare, proceed through the green channel. It is prohibited to bring in meat products, fresh fruits, and vegetables. Restrictions also apply to the import of tobacco, duty-free goods, and cash exceeding the established limit.

Saving time and money. Getting to and from the airport is most convenient and cost-effective by metro (Airport MRT). There is free Wi-Fi at the airport. Bring an empty reusable water bottle with you — after passing security control, you can fill it at drinking fountains.

Flight delays. In case of a flight delay or cancellation, first contact your airline's counter for information and instructions. Depending on the length of the delay, you may be provided with vouchers for meals or hotel accommodation. Keep all receipts and documents — they may be needed to receive compensation from the airline or via travel insurance.