The public transport system in Masvingo differs significantly from what residents of major metropolises are used to. Here you won't find subways, trams, or trolleys. The city is quite compact, and its transport network is simple and primarily oriented toward road transport. For a tourist, this means choosing between an authentic experience of traveling with locals and the comfort of a private transfer.
The main and practically only form of public transport is the minibus taxi, which locals call "kombis." These are vans, usually white, seating about 15–18 passengers. They run between the city center, residential areas, and surrounding settlements. Kombis do not have a fixed schedule: they depart from terminals only when the cabin is completely full. This can take anywhere from 5 minutes to an hour depending on the destination and time of day.
Stops are often not marked with signs. In the city center, there are specific transport hubs (ranks) where the minibuses gather. To stop a vehicle on the street, simply raise your hand. The destination is usually displayed on the windshield, but it's safer to ask the driver or conductor (windy boy) exactly where the bus is going before boarding.
The payment system in Masvingo's public transport is exclusively cash. No transit cards, contactless payments, or mobile apps are provided. Payment is made to the conductor inside the cabin. The fare within the city is fixed and low, usually ranging from $0.50 to $1 USD per trip. It is crucial to have small bills ($1) or coins, as issues with change are common.
For tourists, a more convenient and safer alternative is taxis. They can be found at ranks near major hotels and supermarkets, or called by phone (apps like Uber or Bolt are not available or poorly developed here). Unlike kombis, taxis will take you directly to the door of your hotel or attraction. It's important to remember that meters are rarely used, so the fare should be negotiated with the driver in advance, before boarding.
Car rental is a popular choice among travelers who want to visit the ruins of Great Zimbabwe or Lake Mutirikwi at their own pace. There are several rental agencies in the city, but it's better to book a car in advance. Driving in Zimbabwe is on the left, and road quality within the city is acceptable, though potholes can be found on the outskirts.
Walking is also an excellent way to get around, especially in the central business district (CBD), where shops, banks, and administrative buildings are located. Masvingo's center is small and easily covered on foot in half an hour. However, it's best to refrain from walking after dark and use a taxi instead.
Practical tips for passengers:
- If you decide to use a kombi, be prepared for crowded conditions and loud music. It's a colorful but not the most comfortable experience.
- Public transport is active from early morning (around 6:00 AM) to early evening (6:00 PM – 7:00 PM). After sunset, catching a kombi becomes difficult.
- When taking a taxi, always have small US dollar bills, as drivers often cannot give change for large notes ($10, $20, $50, or $100).