Shopping in Mutare is more about immersion in local flavor and everyday life than a hunt for global brands. As it is a border city (near Mozambique), trade is brisk but has a very specific character. Tourists shouldn't expect huge glossy malls; instead, the city offers functional shopping centers, supermarkets, and, most importantly, colorful markets where you can find unique handmade products.
Main Shopping Streets
The heart of the city's commercial life is Herbert Chitepo Street. This is the main artery of the central business district, lined with banks, pharmacies, clothing stores, and electronics shops. A walk along this street allows you to combine shopping with a look at colonial architecture. It is always crowded, and this is where you can find everything you need for your trip—from batteries to hiking gear.
Shopping Centers
There are virtually no large Western-style shopping and entertainment complexes in Mutare. The role of malls is played by shopping plazas and supermarket chains such as TM Pick n Pay and OK Supermarket. They are located in the city center and offer a wide range of food, drinks, and basic household goods. These are the best places to buy bottled water, snacks, and high-quality local products at fixed prices.
Markets
For a true taste of Africa, visit the Sakubva Market, also known as Musika WeSakubva. This is a huge, noisy, and chaotic bazaar where literally everything is sold: from fresh fruits and vegetables to spare parts. Of particular interest to tourists is the second-hand clothing and fabric section. If you are looking for souvenirs, it's better to look for small informal markets and artisan stalls along the road leading to the Vumba Mountains—the atmosphere there is calmer, and the goods are geared toward travelers.
Souvenirs
From a trip to Mutare and Zimbabwe, you should bring back items that reflect the region's culture. Look out for:
1. Shona Sculpture: World-famous stone carvings depicting spirits or animals.
2. Coffee and Tea: Mutare is located at the foot of the Eastern Highlands, home to the country's best plantations. A bag of local "Vumba" coffee makes a great gift.
3. Woven Baskets and Mats: Local masters create surprisingly durable and beautiful items from reeds and palm leaves.
4. Fabrics: Bright pieces of cloth with African patterns that can be used as tablecloths or for sewing clothes.
Opening Hours and Payment
Most shops in the center are open from 08:00 to 17:00 on weekdays and until 13:00 on Saturdays. Sunday is a day off for most retail outlets, except for large supermarkets. The most reliable way to pay is cash US dollars. It is crucial to have small bills (1, 5, 10 dollars) with you, as change is a perpetual problem. Visa and Mastercard are accepted in large supermarkets and hotels, but terminals may not work due to connectivity issues.
Tax Free
The country has a VAT refund system for foreign tourists when purchasing certain goods. If you buy expensive souvenirs or electronics in official stores, look for the "Tax Free Shopping" sign and ask for the special Form 1. The tax refund (usually 15%) is processed when leaving the country at the airport, for example, in Harare, upon presentation of receipts and the goods. This system does not work in small shops and markets in Mutare.