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A journey through Peru is always an encounter with incredible contrasts, from the snow-capped peaks of the Andes to the dense jungles of the Amazon. Star Peru has become a reliable guide for travellers wishing to discover the most picturesque corners of this amazing country. Having started its history as a cargo operator, today this carrier has firmly occupied the niche of domestic passenger flights, connecting the capital Lima with key regional centres.

History and Fleet

The airline was founded in 1997 and initially specialized in charter and cargo transportation under the name Star Up. Since 2004, the company began operating regular passenger flights, gradually expanding its network. The Star Peru fleet has undergone significant changes over the years: moving from the use of classic BAe 146 aircraft, the company transitioned to operating more common and reliable Boeing 737 aircraft, which allowed for increased comfort and transport efficiency.

Flight Geography and Mission

The main mission of Star Peru is to provide a link between the capital and regions that are sometimes difficult to reach by land transport. The airline offers convenient routes for those who want to see the real Amazon rainforest or the historic cities of the north. Among the carrier's most popular destinations are the "green heart" of Peru, Tarapoto, and the famous gateway to the Amazon, Iquitos.

The airline also flies regularly to Chiclayo, known for its archaeological finds, and to the city of Pucallpa, located on the banks of the Ucayali River. For lovers of history and mountain landscapes, flights are available to cities such as Cajamarca and Huánuco.

Service and Safety

Star Peru positions itself as a friendly airline with a human touch. Passengers often note the hospitality of the crew and the warm atmosphere on board. Flight safety is the company's priority, strictly following the regulations of the Directorate General of Civil Aeronautics of Peru (DGAC). Thanks to regular fleet maintenance and professional pilot training, the carrier maintains a stable level of reliability on domestic lines.

To resolve issues related to flights, changing bookings, or clarifying schedules, passengers can use the Star Peru support service. The carrier offers several ways to get in touch so that you can settle any organizational details before departure.

Official Website

The primary source of up-to-date information on flights, baggage allowance rules, and schedule changes is the airline's official web resource. You can also manage your booking here:

• www.starperu.com

Customer Support

To communicate with passengers, the airline uses standard communication channels. Depending on the type of your request, you can use the following options:

• Online Enquiry: The official website usually provides a feedback form or lists email addresses for resolving issues regarding ticket bookings and complaints.
• Telephone Connection: A contact centre operates for urgent questions. We recommend checking the current phone numbers on the carrier's website before calling, as they may differ for different regions.
• Social Media: The company maintains activity on social networks, where news about promotions is often published, and clarifying questions can be asked to brand representatives.

Airport Service

If you require personal assistance from an airline employee, you can approach the branded check-in counters or sales offices in the terminal. The main operations centre of Star Peru is located in the city of Lima (Jorge Chávez International Airport). Representatives of the carrier also work at airports in other cities of the route network during flight operations.

Please note that the operating hours of the support service and offices may change. We advise clarifying this information on the official Star Peru website directly before your trip.

Proper preparation of baggage is the key to a calm start to your journey, especially when flying across colourful Peru. Star Peru offers clear and transparent rules for transporting belongings, although they may vary depending on the selected fare. Before departure, we recommend carefully checking the conditions of your ticket to avoid unnecessary hassle at the airport.

Hand Luggage: Essentials with You

On all Star Peru flights, passengers are generally allowed to take one piece of hand luggage into the cabin. The standard weight of the bag must not exceed 8 kg, and its dimensions must allow items to be placed in the overhead bin or under the seat in front (approximately 45 x 35 x 20 cm). In addition to the main bag, one personal item is permitted: this could be a handbag, a laptop briefcase, a camera, or a small backpack. Remember that on fully booked flights, for example, those departing from the hub in Lima, staff may ask you to check large hand luggage into the cargo hold at the gangway.

Checked Baggage

Free baggage allowances depend on the booking class (e.g., Promo, Simple, Extra, or Full). Most standard fares include one piece of baggage weighing up to 23 kg. If you are travelling on the most budget-friendly fare, baggage may not be included in the price and will need to be paid for separately. The sum of the three dimensions of the suitcase (length + width + height) should usually not exceed 158 cm. This volume is quite sufficient to pack clothes for a hot climate if you are flying to Tarapoto, as well as warm clothes for the highlands.

Excess Baggage

If your suitcases exceed the established limits in weight or quantity, the airline charges an additional fee. Excess baggage rates are calculated for each extra kilogram or for an additional piece. We strongly recommend paying for extra baggage in advance via the website or contact centre, as paying directly at the check-in counter at the airport will be significantly more expensive.

Sports Equipment and Musical Instruments

Peru attracts active leisure enthusiasts, and Star Peru accommodates travellers with special equipment. Bicycles, surfboards, fishing gear (relevant for those heading to Iquitos), or musical instruments can be transported as checked baggage. Important:

• You must inform the airline about the transport of non-standard cargo no later than 48 hours before departure.
• Items must be securely packed in hard cases.
• A special fee may be charged for transport if the equipment does not fit within the standard baggage allowance.

Prohibited and Restricted Items

For safety purposes, there are strict restrictions on the contents of baggage. In hand luggage, it is prohibited to carry sharp or cutting objects (knives, scissors), liquids in containers larger than 100 ml, as well as any types of weapons. In checked baggage, you cannot place lithium batteries (power banks), electronic cigarettes, and valuable items (money, documents, jewellery). Power banks and spare batteries for electronics must be kept with you in the aircraft cabin only.

Packing Tips for Star Peru Passengers

To ensure your flight goes smoothly, follow these recommendations:

1. Weigh your baggage at home. Using portable scales will help avoid unpleasant surprises and surcharges at the check-in counter.
2. Label your suitcases. Attach a tag with your name and phone number on the outside and place a card with contact details inside the suitcase. This will speed up the search if luggage is accidentally delayed.
3. Protect fragile items. If you are carrying souvenirs or ceramics, wrap them in soft clothing and place them in the centre of the suitcase, away from the walls.
4. Consider the route. Aircraft on regional flights may have small overhead bins, so try to use soft bags for hand luggage, which are easier to fit into limited spaces.

Travelling with a four-legged friend makes the trip special, and Star Peru has a loyal policy regarding the transport of domestic animals. The carrier allows you not to part with your pets during flights around the country, whether it is a flight to the capital Lima or to remote regions. The main thing is to prepare documents in advance and observe safety rules.

Transport Options

In the Cabin (Hand Luggage)

This option is suitable for small animals that can remain with you throughout the flight.

• Carrier dimensions: A soft bag must have dimensions no larger than 40×30×20 cm.
• Weight: The maximum weight of the animal together with the carrier is usually up to 6 kg.
• Permitted animals: Only domestic cats and dogs (at least 8 weeks old).
• Placement: The container must fit under the seat in front.
• Limit: Only one pet is allowed per adult passenger.

In the Baggage Hold (Checked Baggage)

If your pet is larger than the standards allowed for the cabin, it will fly in a special compartment with climate control.

• Container: A rigid cage (plastic/metal) complying with IATA standards is required.
• Cage size: The animal must be able to stand at full height, turn around freely, and lie down in a natural position.
• Safety: The cage must have a secure lock and ventilation openings on three sides.
• Bottom: Must be waterproof and lined with absorbent material.

As Cargo

For particularly large animals or when transporting without the owner's accompaniment.

• When required: If the weight of the animal with the cage exceeds the limits for baggage (usually over 32 kg).
• Procedure: Processing takes place through the Star Cargo terminal, not at the check-in counter.
• Special requirements: It is necessary to book the service in advance, at least 48 hours before departure.

Necessary Documents

Before the trip, ensure you have a complete set of papers:

• Valid veterinary passport of the pet.
• Health certificate (Certificado de Salud), issued by a veterinarian no earlier than 10 days before the flight.
• Vaccination certificate (rabies vaccination is mandatory and must be done no less than 30 days and no more than one year before departure).
• Deworming certificate (treatment against internal and external parasites).

Service Costs

Pet transport is not included in the free baggage allowance and is paid separately:

• In the cabin: A fixed fee is charged per flight segment (approximately from $40-50 USD).
• In the baggage hold: The cost depends on the total weight of the cage with the animal.
• Tax: Local tax (IGV) may be added to the service cost.

Preparation Tips

To reduce stress for the animal, follow simple recommendations:

• Accustom your pet to the carrier or cage a few days before the journey.
• Do not feed the animal 2–4 hours before departure to avoid motion sickness.
• Place a favourite toy or an item with the owner's scent in the cage for comfort.
• Provide access to water before heading to the airport, but remove the drinker during the flight so water does not spill.

Restrictions

The airline cares about flight safety, so there are strict prohibitions:

• Brachycephalic breeds: Dogs and cats with flattened faces (Pugs, Bulldogs, Persian cats) may not be permitted for transport in the hold due to the risk of respiratory problems.
• Aggressive breeds: Transport of fighting dog breeds may be prohibited or require a reinforced cage.
• Condition: Sick, injured animals, or females in late stages of pregnancy are not allowed to fly.
• Exceptions: Guide dogs and service animals are transported in the cabin free of charge (provided they have a muzzle and documents).

Please note: air transport rules may change. We strongly recommend contacting the Star Peru contact centre before purchasing a ticket to clarify current requirements and book a place for your pet.

Advantageous Travel with Star Peru

Unlike large international carriers belonging to global alliances, Star Peru adheres to a different philosophy of rewarding passengers. Instead of a complex multi-level system of accumulating miles and status cards, the company focuses on the direct affordability of flights and regular special offers. This allows tourists and local residents to travel between the capital Lima and the country's regions at the most attractive prices without the need to save points for a long time.

Promotions and Special Offers (Promociones)

The main loyalty tool of Star Peru is seasonal sales and promo fares. The airline regularly launches promotions timed to national holidays or periods of low demand. To catch a bargain ticket, experienced travellers are recommended to:

• Subscribe to the newsletter: The "hottest" prices are often sent to subscribers via email a few days before general publication.
• Follow social media: Announcements of discounts on popular destinations, such as Tarapoto or exotic Iquitos, often appear in the carrier's official channels.
• Buy in advance: Planning a trip several weeks ahead often guarantees a lower cost than on the day of departure.

Flexible Fare Grid

Another way to save money and get the necessary services is a smart choice of fare. Star Peru offers several fare families (e.g., Promo, Simple, Extra, Full) that allow passengers to pay only for what they really need. If you are flying to Chiclayo light, you can choose the most budget-friendly option without baggage. If you have a business trip to Pucallpa with equipment, the Full fare will ensure maximum flexibility in case of plan changes and an increased baggage allowance.

Corporate Offers

For businesses and frequent business travellers, Star Peru offers individual cooperation terms. Companies whose employees regularly fly on network routes (for example, to Cajamarca or Huánuco) can count on corporate discounts and a simplified booking procedure. This is a pragmatic alternative to traditional mileage programmes, allowing organizations to optimize their travel budget.

Thus, loyalty to Star Peru is rewarded not with virtual statuses, but with real savings and the opportunity to discover the beauty of Peru more often.

Star Peru strives to make domestic flights around the country accessible and efficient. Since the carrier specializes in regional routes, the concept of onboard service is built around practicality and necessary comfort for short flights. Passengers are offered a clear and standardized service, allowing them to conveniently travel from the capital Lima to the most picturesque corners of Peru.

Classes of Service

The airline's fleet, consisting mainly of Boeing 737 aircraft, has a single-class layout. On Star Peru flights, only Economy Class is available. The absence of business class is compensated by a flexible fare system, which allows passengers to choose the necessary set of options (for example, baggage allowance or ticket refundability) without overpaying for privileged seating. This is a democratic approach, ideally suited for tourists planning a budget trip to Tarapoto or other regions.

Seat Configuration and Comfort

Aircraft cabins feature a classic 3+3 seat configuration (three seats on the left and three on the right of the central aisle). The seat pitch corresponds to standard indicators for regional airlines, providing sufficient legroom for flights lasting 1–1.5 hours. Seats generally have leather upholstery, adding tidiness to the cabin. If you are flying to Chiclayo or another coastal city, you will appreciate the ergonomics of the seats, sufficient for a short rest en route.

Food and Beverages

Given the short duration of flights, Star Peru does not offer hot meals on board. However, the carrier ensures that passengers can have a snack. Traditionally, the service includes the provision of light snacks and refreshing drinks (water, juices, soda). This "compliment" from the airline is especially pleasant on flights to tropical regions, such as Iquitos or Pucallpa, where maintaining hydration is important.

In-flight Entertainment

Star Peru aircraft are not equipped with built-in multimedia systems in seatbacks or Wi-Fi. Passengers are advised to download movies, music, or books to their personal gadgets in advance. In the seat pocket in front of you, you can often find an in-flight magazine with interesting articles about the country's attractions. Furthermore, the main entertainment remains the views from the window: a flight to high-altitude Cajamarca or over the ridges of the Andes towards the city of Huánuco offers unforgettable panoramas.

Special Services

The airline is attentive to the needs of all categories of passengers and provides a range of special services upon prior request:

• For passengers with reduced mobility: Assistance and a wheelchair (WCHR) are provided for movement from the check-in counter to the aircraft. It is important to request this service at least 48 hours before departure.
• For children: An unaccompanied minor service is available for children travelling without adults. Company staff will look after the child at the departure airport, on board, and hand them over to the greeters at the destination.
• Pregnant women: Transport is permitted up to a certain stage of pregnancy (usually up to 28 weeks without a certificate, thereafter with medical clearance), allowing expectant mothers to travel comfortably around the country.

The route network of Star Peru is focused on domestic transport, linking the capital with hard-to-reach jungle regions and historic centres of the north. The main transfer hub is the airport in the city of Lima, from where regular flights are operated to key destinations in the country, ensuring reliable communication between the coast and the Amazon.

Travelling with a regional airline has its own specificities, and knowing a few simple nuances will help you save time and money. We have prepared practical recommendations for you that will make your flight with Star Peru as comfortable as possible, wherever you are heading — to the bustling capital Lima or deep into the mysterious Amazon.

When is the Best Time to Book Tickets

Although Star Peru is known for its affordable fares, ticket prices can change depending on the season and demand. The optimal time to purchase is 2–4 weeks before departure. If you plan to travel during popular holidays (for example, Fiestas Patrias in July or Christmas), it is worth taking care of the booking even earlier. For travel during the rainy season (from December to March) to cities such as Cajamarca or Huánuco, we recommend choosing morning flights. Weather in the Andes and jungles is generally more stable in the first half of the day, which reduces the risk of delays.

How to Find the Best Fares and Promotions

To not miss out on advantageous offers, use the following tips:

• Watch for Cyber Days: The airline often participates in large-scale online sales ("Cyber Wow" or "Cyber Days"), when discounts on destinations like Iquitos or Tarapoto can reach significant levels.
• Newsletter Subscription: Subscribe to the email newsletter on the official website to receive personal promo codes.
• Date Flexibility: Check prices for adjacent dates. Sometimes departing in the middle of the week (Tuesday or Wednesday) works out cheaper than on weekends.

Online Check-in and Mobile App

Star Peru technologies allow you to avoid queues at the airport. We strongly recommend using the Star App mobile application or the website to check in for your flight. Online Check-in opens 48 hours and closes 3 hours before departure. This is especially relevant for departures from the hub in Lima, where passenger traffic is always high. Save your boarding pass on your smartphone or print it out in advance.

Important: If you have not completed online check-in, you will have to do so at the airport, which may require arriving 3 hours before departure.

Seat Selection: Best Views

Peru is a country with stunning landscapes, and flying is an excellent opportunity to enjoy them from a height. When booking or checking in, try to choose Window seats. If your route lies to Chiclayo or Pucallpa, the view of the coast or endless green expanses of the jungle will be a free bonus to your journey. Please note that on some fares, seat selection may be chargeable.

Travel Insurance

Given the geographical features of Peru and the changeable weather in the jungle and highland regions, we advise purchasing insurance against flight delay or cancellation. This is a small investment that will save your nerves and funds in case of unforeseen weather conditions, which are not uncommon for the country's complex terrain.

The history of Star Peru is an example of consistent growth and adaptation to the complex conditions of the Peruvian aviation market. Founded in 1997 under the initial name Star Up, the company began its journey not with passenger transport, but with the provision of air cargo services. In the early years of its existence, the carrier specialized in cargo delivery and operating charter flights for oil and mining companies working in hard-to-reach areas of the country.

The turning point in development came in 2004, when the management made a strategic decision to enter the regular passenger transport market. After rebranding, the airline received its current name — Star Peru — and began operating flights from its hub in the city of Lima. The main goal became providing accessible air connections to cities where it was unprofitable or difficult for other carriers to fly due to geographical features.

For a long time, the calling card of Star Peru was the British-made BAe 146 aircraft. These four-engine liners, nicknamed "Jumbolinos", were ideally suited for taking off and landing on short high-altitude Andean runways and jungle airfields. However, with the passage of time and the growth of passenger traffic, the need for modernization arose. In recent years, the airline began the process of fleet renewal, transitioning to the operation of more spacious and economical Boeing 737 family aircraft. This step allowed for improved schedule reliability and passenger comfort on key routes.

The company's development has always gone hand in hand with the development of the Amazon regions. Star Peru played a key role in establishing an air bridge between the capital and the "green heart" of the country. The launch of regular flights to Iquitos, the largest city in the world without land access, became an important milestone for the company. Following this, positions were strengthened on routes to Tarapoto and the city of Pucallpa, which made the airline the main carrier for travellers heading to the jungle.

Unlike many competitors who have left the market over the last two decades, Star Peru has demonstrated enviable resilience. The company did not strive for aggressive expansion into international markets, focusing on quality service on domestic lines. Today, the carrier continues to develop its network, connecting the coast with historic centres of the north, such as Chiclayo and high-altitude Cajamarca, as well as maintaining connections with the city of Huánuco. The introduction of modern digital services and fleet renewal allows Star Peru to remain one of the most recognizable and respected brands in the Peruvian skies.