Oman Air

On Air (ON) is a unique carrier serving as a vital bridge between continental Australia and the exotic island nations of the Pacific. Based in the sunny city of Brisbane, the company specializes in complex and scenic routes connecting the remote atolls of Micronesia and Polynesia with the "mainland". For travellers, On Air flights offer a rare opportunity to visit such amazing corners of the planet as Nauru, Kiribati, or the Marshall Islands, where very few airlines fly. The company positions itself as a reliable partner for those seeking non-standard destinations and valuing an authentic flight experience over the boundless ocean.

Features and Advantages

The core value of On Air is ensuring transport accessibility for isolated Pacific communities. The company's route network resembles an exciting "island-hopping" adventure. For instance, one popular flight allows you to travel from Australia to Yaren, and then continue your journey to Majuro or the picturesque atoll of Tarawa. This makes the airline indispensable not only for locals but also for tourists dreaming of seeing the pristine beauty of Oceania.

The company's fleet is adapted for landing on short runways characteristic of small islands, with special attention paid to flight safety. On Air pilots are highly qualified for operations in maritime climates and remote locations far from alternate airfields. Passengers can also travel to Koror or visit Fiji by landing in Nadi or Suva, enjoying hospitable service on board that reflects the friendly spirit of the Pacific peoples.

Contacts and Support

To resolve booking issues, check schedules, or order additional services, you can contact On Air representatives in several ways. Given the specific nature of flights to remote Pacific regions, it is recommended to settle all organizational matters in advance through the head office in Australia or representatives on the islands.

Official Website

Up-to-date schedules, baggage allowance rules, and online check-in are available on the carrier's official resource (actual flight operator — Nauru Airlines):
www.nauruair.com

Contact Details

• Reservation and Customer Support Centre (Australia): +61 7 3229 6455
• Head Office (Nauru): +674 557 7000
• Email for general inquiries and reservations: reservations@nauruairlines.com.au
• Feedback Form: Available in the "Contact Us" section on the official website.

Social Media

The airline publishes flight news and special offers on its pages (under the Nauru Airlines brand):

• Facebook: facebook.com/nauruairlines
• Instagram: @nauruairlines

Local Offices

Since the airline's hub is in Australia, the main customer service centre is located there:

• Brisbane (Australia): Level 2, 99 Creek Street, Brisbane QLD 4000. (Brisbane)
• Nauru (Headquarters): Nauru International Airport, PO Box 40, Republic of Nauru.

Please note: contact details, phone numbers, and email addresses are subject to change. We strongly recommend checking the latest information on the official airline website before planning your journey.

Proper baggage preparation is the key to a stress-free journey, especially when it comes to flights over the Pacific Ocean with On Air. Given the specific destinations and the use of smaller aircraft on certain routes, the carrier pays special attention to the weight and dimensions of passenger belongings. We recommend carefully reviewing the allowances before departure to avoid unnecessary hassle at the airport.

Cabin Baggage Allowance

On Air flights follow standard regional rules for carry-on baggage. Passengers are usually allowed to take one piece of luggage into the cabin. The weight of the bag typically must not exceed 7 kg. This is sufficient for valuables, documents, light outerwear, and gadgets. In addition to the main bag, a small handbag or a laptop in a slim case is often permitted. Please consider that overhead bin space in smaller aircraft may be limited, so try to pack compactly.

Checked Baggage

Free checked baggage limits depend on the class of service and your ticket fare:

• Economy Class: The standard allowance is usually up to 23 kg per passenger. This is the optimal weight for personal items and gifts when flying to the islands.
• Business Class: Passengers choosing enhanced comfort can expect an increased allowance, often reaching 30 kg or even 40 kg, which is particularly convenient for long business trips or transporting specific cargo.

If your itinerary includes transfers to flights of other airlines, be sure to check the baggage allowances for each segment of the flight, as they may differ.

Excess Baggage

If your items exceed the established weight or piece limits, the airline charges an additional fee. Rates for excess weight can be significant, especially when paying directly at the airport before departure. The most cost-effective method is to pay for extra baggage in advance through the reservation centre or official website. This is particularly relevant for travellers heading to Palikir or remote atolls, where opportunities to purchase necessities locally may be limited, requiring you to bring everything with you.

Sports Equipment and Musical Instruments

The Pacific region is a paradise for outdoor enthusiasts, and On Air understands the needs of its passengers:

• Diving and Surfing Gear: Surfboards, kitesurfing equipment, or diving gear are accepted for carriage but often require prior approval and a separate fee as oversized cargo. Ensure all fragile elements are securely protected. This is critically important if you are flying, for example, to Flying Fish Cove for ocean adventures.
• Musical Instruments: Small instruments (e.g., ukuleles or violins) can be carried in the cabin instead of hand luggage if they fit within the dimensions. Large instruments (guitars, cellos) must be checked in hard cases to prevent damage.

Prohibited Items and Restrictions

For safety reasons, it is strictly forbidden to transport explosives, flammable liquids, compressed gases, and toxic materials in any baggage. Special attention should be paid to:

• Lithium Batteries and Power Banks: These can be carried only in cabin baggage. Checking them in hold luggage is strictly prohibited by international aviation safety regulations.
• Quarantine Regulations: Since the airline's hub is in the city of Brisbane, passengers must be mindful of strict quarantine laws in Australia and island nations. Transporting fresh fruit, vegetables, seeds, and animal products may be prohibited or require mandatory declaration.

Tips for Efficient Packing

When travelling through the islands of Oceania, prefer soft travel bags or backpacks over hard plastic suitcases. They are easier to stow in the cargo holds of small planes and more convenient to transport on boats between islands. Always keep vital medications, documents, and a change of clothes in your hand luggage in case of baggage delays, which sometimes occur during complex connections in remote regions.

Pet Transport Rules

On Air understands how important it is for passengers to stay close to their four-legged friends during travel. However, given the specific flight geography (Australia and the Pacific Islands), the carrier adheres to strict international standards and quarantine rules. Transporting a pet requires prior approval from the airline and careful preparation of documents, especially if your route passes through the hub in Brisbane.

Transport Options

In the Cabin (PETC)

This option is suitable only for small household animals that can comfortably fit in a carrier under the seat in front of you.

• Carrier Dimensions: Usually must not exceed 48×34×23 cm (soft bag preferred).
• Maximum Weight: Up to 7–8 kg including the container (weight may vary depending on the aircraft type).
• Permitted Animals: Cats and small dogs.
• Restrictions: The animal must be able to stand up and turn around freely inside the carrier; opening the container during the flight is prohibited.
• Limit: Usually no more than one pet per passenger and a limited number of animals per flight.

In the Baggage Hold (AVIH)

If your pet exceeds the limits for cabin transport, it can travel in a specially equipped compartment of the aircraft.

• Container Requirements: A rigid plastic or fibreglass container meeting IATA standards, with a secure lock and ventilation on three sides.
• Weight and Size: The maximum weight of the animal with the cage is usually limited to 32–45 kg (please verify for your specific flight).
• Conditions: The baggage hold is heated and pressurized, with the temperature maintained at a comfortable level.
• Documents: Copies of veterinary documents must be attached to the cage.

As Cargo

In some cases, transport as checked baggage is not possible, and the animal must be processed as unaccompanied cargo.

• When Required: For very large dogs, when flying to countries with strict quarantine controls (e.g., importing animals into Australia is often permitted only via Cargo), or if the animal is flying without an owner.
• Requirements: Processing through the cargo terminal, use of reinforced cages.
• Booking: You must contact the On Air cargo department or specialized agents in advance.

Required Documents

To board, you will need a full set of documents. Please note that the requirements of island nations can be very specific.

• International Veterinary Passport.
• Health Certificate (Form F-1 or equivalent), issued by a veterinarian a few days before departure.
• Vaccination Certificate, which must include a current rabies vaccination (administered no earlier than a year and no later than 30 days before the flight).
• Import Permit: Critically important for international flights to Oceania and Australia.

Service Costs

Pet transport is not included in the free baggage allowance and is paid separately according to special rates.

• In Cabin: Fixed fee (estimated from 50 to 100 USD per segment).
• In Baggage Hold: Often calculated as the cost of excess baggage or a fixed rate per cage.
• Route Dependency: Fees are higher on international flights compared to domestic routes.

Preparation Tips

To ensure the flight involves minimal stress for your pet, start preparing in advance:

• Carrier Acclimatization: Let the animal get used to the container several weeks before the flight so it is perceived as a safe place.
• Feeding: Feed your pet a light meal 4 hours before departure, but do not overfeed. Water should be available until the moment of handover.
• Comfort: Place an absorbent pad and a familiar item with the scent of home at the bottom of the carrier to reduce anxiety.
• Sedatives: It is not recommended to give sedatives without a direct recommendation from a veterinarian, as they can affect breathing at altitude.

Restrictions

The airline reserves the right to refuse transport in the following cases:

• Brachycephalic Breeds: Dogs and cats with flattened faces (Pugs, Bulldogs, Persian cats) may not be permitted for transport in the cargo hold due to the risk of respiratory issues.
• Aggressive Breeds: Fighting dog breeds and animals showing aggression are prohibited from transport.
• Other Animals: Rodents, reptiles, and birds are often prohibited from entry to islands due to threats to the local ecosystem.
• Exceptions: Service dogs and guide dogs accompanying passengers with disabilities are transported free of charge in the aircraft cabin provided they have the appropriate certificates and a muzzle.

Attention: Rules for importing animals into the Pacific region may change. We strongly recommend contacting On Air and the consulate of the destination country before purchasing tickets.

Loyalty Programme

For passengers who regularly travel between Australia and the Pacific Islands, On Air offers a rewards programme. This is a convenient tool for those whose life or work involves flights along unique routes in Oceania. Participation in the programme allows you to turn miles flown over the ocean into useful privileges and bonuses, making every subsequent journey more comfortable and rewarding.

Earning Points

The mechanics of the programme are simple and transparent: members receive bonus points for completed flights. The number of points accrued depends on the flight distance and booking class. The company's flight geography facilitates rapid accumulation of bonuses, as the route network covers significant distances.

Points are awarded for flights across the entire route network, including:

• Regular flights from the main hub — the city of Brisbane.
• Flights to exotic destinations, for example, to Yaren or the atoll of Tarawa.
• Complex "island-hopping" routes connecting points such as Majuro and Koror.

Additionally, you can top up your account balance by using the services of programme partners, including hotels and car rental services in the region.

Using Bonuses

Accumulated miles open up a range of opportunities for travellers to save money and improve service quality:

• Award Tickets: Points can be exchanged for full or partial payment of flight tickets on On Air. This is a great chance to visit new corners of Oceania for free, for example, to travel to Nadi or Suva.
• Class Upgrade: If you purchased an Economy Class ticket, bonuses allow you to upgrade your comfort level to Business Class (subject to availability), which is especially valuable on long flights over water.
• Extra Baggage: Given the specific nature of island destinations, where transporting a large amount of personal items and gifts is often required, the ability to pay for excess baggage with miles is one of the most sought-after options.

Privileges for Frequent Travellers

The most active programme members, making a large number of flights during the year, receive elite status. Holding a high tier in the loyalty programme provides access to exclusive services designed to save the passenger's time and energy:

• Priority check-in and boarding.
• Increased free baggage allowance.
• Access to comfortable airport business lounges at key points of the route network.
• Priority on the waiting list for fully booked flights.

You can become a member of the programme for free by filling out a form on the official airline website or by asking the crew during a flight.

Travelling with On Air (ON) is not just a flight from point A to point B, but an immersion into the atmosphere of Pacific hospitality from the first minutes on board. Whether you are heading on a business trip to Brisbane or flying to relax on distant islands, the carrier strives to ensure comfort and safety at every stage of the journey. The company's fleet, consisting primarily of reliable Boeing 737 liners, is configured to meet the needs of various passenger categories on medium-haul routes.

Travel Classes

The airline offers a two-class cabin configuration, which is standard for regional international flights in Oceania. This allows for flexibility in choosing the level of comfort depending on your budget and travel goals.

Business Class
For those who value personal space and a high level of service, On Air offers a full-service Business Class. This is the ideal choice for long flights over the ocean, for example, on a flight to Majuro or Palikir.

• Comfort: Spacious wide seats with increased recline are arranged in a 2+2 layout. Ample legroom allows you to relax and rest before arrival.
• Service: Passengers are welcomed with drinks before takeoff. Enhanced comfort pillows and blankets are provided during the flight.
• Privileges: Separate check-in counter, priority boarding and disembarkation, as well as expedited baggage claim.

Economy Class
On Air's Economy Class combines affordability with a decent level of comfort. The cabin with a 3+3 seat layout is designed in light tones, creating a sense of spaciousness.

• Seats: Ergonomic seats with leather upholstery and standard pitch, sufficient for the comfortable accommodation of a passenger of average height.
• Atmosphere: The friendly crew is always ready to assist with stowing hand luggage and answering questions.

Food and Beverages

Unlike many low-cost carriers, On Air maintains the traditions of classic airline service. Given the duration of most flights (from 4 to 6 hours), the company ensures that passengers do not go hungry.

On all international flights, whether a short hop or a long journey to Tarawa, passengers are offered:

• Hot Meals: A full breakfast, lunch, or dinner depending on the time of day. The menu includes dishes combining European standards and local Pacific ingredients.
• Beverages: A wide selection of soft drinks, juices, tea, and coffee is provided free of charge. A selection of premium beverages is also available in Business Class.

In-Flight Entertainment

The in-flight entertainment system on On Air aircraft has its own unique features. Since most liners are not equipped with individual seatback monitors, the airline focuses on live interaction and the natural beauty of the routes.

• In-Flight Magazine: In the seat pocket, you will find the latest issue of the branded magazine with interesting articles about the culture, history, and attractions of the region, such as diving in Koror or the nature of Nauru island.
• Window Views: The main "cinema" on On Air flights is the endless blue of the Pacific Ocean and the view of coral atolls from a bird's-eye view.
• Personal Devices: We recommend passengers download movies, music, or books to their smartphones and tablets in advance.

Special Services

On Air strives to make flights accessible to everyone, offering a wide range of additional services upon request.

Travelling with Children
Special safety belts are provided for the youngest passengers (infants under 2 years). On some flights, baby meals are available upon prior order. If a child is travelling without parents, an Unaccompanied Minor service can be arranged, where airline staff will look after the young traveller from the check-in counter in Yaren (or another departure point) until handover to the meeting party.

Passengers with Reduced Mobility
The airline provides comprehensive support to passengers with special needs. Wheelchairs are available at the airport and on board. The crew is trained to assist with boarding and disembarkation. It is important to notify the airline of the need for special assistance no later than 48-72 hours before departure so that staff can prepare everything necessary.

Special Meals
If you have dietary restrictions, allergies, or religious food preferences, you can order a special menu (Halal, vegetarian, gluten-free, etc.) when booking your ticket or via the call centre.

The route network of On Air is built with a focus on ensuring connections between continental Australia and remote corners of Oceania, based in its key hub — the city of Brisbane. The carrier operates regular flights connecting important administrative and tourist centres of the region, such as Nauru, Palau, and Kiribati, offering unique opportunities for complex inter-island travel. Below is a table of the airline's most popular destinations, based on flight statistics over the last three weeks.

Useful Tips for On Air Passengers

Travelling through the Pacific Islands with On Air is a true adventure that requires a special approach to planning. The carrier's route network connects remote corners of the planet where other airlines rarely fly. To ensure your flight is as comfortable and cost-effective as possible, we have prepared a number of recommendations based on the specifics of the company's operations in this unique region.

Best Time to Book

Given the low frequency of flights to many destinations (for example, flights to Yaren or the atoll of Tarawa may operate only a few times a week), a key factor in saving money is purchasing tickets in advance. We recommend booking your flight 2–3 months before the intended departure date. This is particularly relevant for complex "Island Hopper" routes with multiple stops, where seats on short segments, such as the flight from Majuro to Koror, sell out very quickly.

How to Find Great Deals

On Air ticket prices are relatively stable but may increase during Australian school holidays and major public holidays. To catch low fares:

• Subscribe to the newsletter on the official airline website. Special offers for flights from the hub in Brisbane are often sent to subscribers first.
• Watch for sales during the "low season" (usually from February to May), when tourist traffic to the Fiji islands (Nadi, Suva) and Micronesia decreases slightly.
• Use the "Low Fare Calendar" feature on aggregators, as shifting your departure date by just one day can significantly reduce the cost.

Online Check-in and Seat Selection

Online check-in for On Air flights usually opens 24–48 hours before departure. We strongly recommend using this service to avoid queues at the airport and, most importantly, to choose the best seats.

• Seat Selection Tip: Flights over Oceania are famous for incredible views. If you are flying to Majuro or Flying Fish Cove, be sure to choose a Window Seat. The view of coral reefs and turquoise lagoons from a bird's-eye view will be one of the most memorable impressions of the trip.
• Try to avoid seats over the wing if your goal is photography. The best view opens from the front or rear rows of the cabin.

Travel Insurance

Flying to remote islands requires a responsible approach to safety. Standard insurance may not be sufficient.

• Medical Evacuation: Ensure your policy covers emergency transport by helicopter or plane. Medical capabilities in small cities, such as Palikir, may be limited, and serious cases may require evacuation to Australia.
• Cancellation and Delay Insurance: Tropical weather is changeable, and flights may be postponed due to typhoons or strong winds. Insurance will help compensate for unplanned hotel accommodation expenses if your flight from Suva or another point is rescheduled.

Mobile Services and Connectivity

Although On Air may not have a multifunctional mobile app like global giants, modern technology will help you on your way:

• Save Documents Offline: Internet connection on the islands is often slow or expensive. Be sure to save your itinerary receipt, boarding pass, and hotel booking confirmations to your phone's memory or take screenshots.
• Check Email Before Departure: The airline sends important notifications about schedule changes via email. Check your inbox before heading to the airport.

History and Development of the Airline

The history of On Air (ON) is an inspiring chronicle of the development of civil aviation in one of the most inaccessible regions of the planet. Founded in 1970, the company emerged from an urgent need to ensure reliable air connections between the isolated island nation of Nauru and the outside world. At that time, sea voyages took weeks, and the establishment of its own airline became a symbol of independence and progress for the entire region of Micronesia.

Formation and Network Expansion

In its early years, the carrier focused on establishing regular flights to Australia, choosing the city of Brisbane as its key overseas hub. This strategic decision allowed for the creation of a vital corridor for cargo delivery, mail, and passenger transport. In the 1970s and 80s, the company experienced a period of rapid growth, transforming into one of the main operators in the region. The route network expanded swiftly, covering not only nearby archipelagos but also extending to the Philippines, Japan, and New Zealand, which was an outstanding achievement for a small island airline.

Fleet Evolution

The On Air fleet has undergone a significant modernization journey. At the dawn of operations, flights were performed on small aircraft like the Dassault Falcon and Fokker F28 Fellowship, capable of landing on the short runways of coral atolls. However, with growing passenger traffic and the need for longer flights over the ocean, the company transitioned to operating Boeing 737 family airliners. These reliable machines became the airline's "workhorses", providing the necessary range and payload capacity for flights to Yaren and other remote points.

Transformation and Modern Challenges

The company's history also included difficult periods associated with the global economic crises of the 1990s and 2000s. This required management to optimize processes and revise the business model. As a result of restructuring, the airline focused on its core competencies — servicing unique "Island Hopper" routes. This step allowed it to preserve critically important connections between points such as Majuro and the atoll of Tarawa, reinforcing the carrier's status as the only reliable link for many islanders.

Significant Launches and Innovations

One of the key achievements of recent years has been the resumption and strengthening of ties with the northern part of the Pacific Ocean. The launch of regular flights connecting southern routes with Micronesia via Koror and Pohnpei has opened new opportunities for tourism and business. On Air's modern strategy also places great emphasis on cargo transportation. The use of aircraft in a configuration that allows for significant cargo volumes helps ensure the food security of the islands.

Today, On Air continues to remain a symbol of Pacific resilience and hospitality, connecting cultures and people across thousands of kilometres of water. Developing code-sharing agreements and modernizing service, the airline looks confidently into the future, remaining true to its historical mission — to unite the islands.