Pearson International Airport

Toronto Pearson International Airport (YYZ) is not just the largest air gateway to Canada, but a veritable city within a city, named after the country's former Prime Minister and Nobel Peace Prize laureate, Lester B. Pearson. It serves as the main hub for the densely populated Southern Ontario region, known as the "Golden Horseshoe." The airport is renowned for its well-thought-out infrastructure and high level of service, making it one of the busiest yet most comfortable aviation hubs in North America. In 2006, it was even recognised as the best airport in the world by the UK-based Institute of Transport Management.

Pearson Airport offers travellers a multitude of amenities to brighten the wait for a flight. Here you will find not only standard services like free Wi-Fi, currency exchange points, and luggage storage but also much more. At your disposal are numerous restaurants to suit every taste, Duty Free shops, spas where you can enjoy a massage or manicure, and even fitness centres. For passengers with children, there are nursing rooms, and for pet owners, special pet relief zones are available.

One of the key features of the airport is the presence of US Border Preclearance facilities. This allows passengers flying to the United States to complete all formalities whilst still in Toronto and arrive at the American airport as if on a domestic flight. For maximum comfort, you can utilise VIP services, which include a personal assistant and access to exclusive lounges. The free Terminal Link train runs around the clock between Terminals 1 and 3, ensuring fast and convenient navigation across the vast airport territory.

To ensure your journey proceeds as smoothly as possible, it is important to have the airport's contact information at hand. Below are the main contacts and useful links for Pearson International Airport (YYZ).

• Official Website: You will always find the most complete and up-to-date information on the airport's official website: www.torontopearson.com. Here you can track flights and learn about parking and services.
• Information Desk Phone: For information by phone, you can call +1 416-247-7678. If you are in North America, you can use the toll-free number 1-866-207-1690.
• Airport Address: 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada. Please note that the airport is located in the city of Mississauga, which is a suburb of Toronto.
• Email: The airport does not provide a public email for general enquiries. For communication, it is recommended to use the special contact forms on the official website in the "Contact Us" section.
• Social Media: Follow the latest news and receive prompt information via the airport's official accounts on X (Twitter), Facebook and Instagram.
• Lost Luggage Information: If your items were lost in the terminal building, parking lot, or on the Terminal Link shuttle, you should complete the form in the "Lost & Found" section of the airport website. For questions regarding lost or damaged checked baggage, you must contact your airline directly.
• Passenger Support Contacts: On-site assistance can be obtained at information desks located in both terminals. Staff members, dressed in blue uniforms, are always ready to answer your questions.

Reaching Pearson International Airport, the main air hub of Toronto and all of Canada, is possible via several convenient methods. The choice depends on your budget, amount of luggage, and preferences regarding time and comfort. Whether you are departing from the city centre or the suburbs, you will easily find a suitable option.

Public Transport: Speed or Savings

The fastest and most convenient way to get from downtown Toronto to the airport is the UP Express (Union Pearson Express) train. It departs from Union Station every 15-30 minutes and reaches Terminal 1 in just 25 minutes. This is the ideal option if you value time and wish to avoid traffic jams. A more budget-friendly alternative is the TTC (Toronto Transit Commission) public transport system. The 900 Airport Express bus runs from Kipling subway station (Line 2 Bloor-Danforth). The trip takes about 20-25 minutes, but consider the travel time to the station itself. Additionally, GO Transit buses connect the airport with various cities and districts of the Greater Toronto Area (GTA).

Taxis, Transfers, and Ride-sharing

Taxis and services like Uber or Lyft offer maximum comfort, delivering you "door-to-door." A trip from the city centre without traffic will take about 30-40 minutes; however, during peak hours, this time can increase significantly. The cost of a taxi ride will be higher than public transport and is usually a fixed rate for trips to the airport. A pre-booked transfer can be a good solution for large groups or families with children, guaranteeing a vehicle of the required size at the appointed time.

By Car: Rental and Parking

If you plan to travel around the Toronto area, renting a car can be an excellent solution. All major rental companies have counters directly at the airport. If you are driving your own car, Pearson Airport offers many parking options: from express parking at the terminals to more affordable long-term car parks, from which free shuttles run to the terminals. It is recommended to book a parking space online in advance to secure a more favourable rate, especially during peak seasons.

Toronto Pearson International Airport (YYZ) is the largest and busiest airport in Canada. Its structure is well-designed to service a huge passenger flow. Currently, two main passenger terminals operate at the airport — Terminal 1 and Terminal 3.

To move between terminals, as well as to the Viscount parking lot and the ALT Hotel, the automated Terminal Link train runs 24/7 free of charge. The trip between terminals takes just a few minutes, making transit quick and convenient. Navigation in both buildings is intuitive thanks to numerous signs in English and French.

Terminal 1 is the largest and most modern terminal, serving flights for Air Canada and its Star Alliance partners. It is divided into three piers: D and E for domestic and international flights, and F for flights to the USA, where passengers undergo U.S. Preclearance (customs and border control). Arrival and departure zones are clearly separated by levels: the upper level is for departing passengers, and the lower level is for arrivals.

Terminal 3 serves WestJet flights, as well as carriers from the SkyTeam and Oneworld alliances and other international airlines. Its structure is similar to Terminal 1, with separate zones for domestic, international, and transborder flights to the USA, also featuring US preclearance facilities. Although it is slightly older than Terminal 1, it has been repeatedly modernised and offers a full range of passenger services.

When planning your trip, allow sufficient time to complete all procedures. It is recommended to arrive at the airport at least 2 hours before a domestic flight and 3 hours before an international flight, including flights to the USA. During peak hours, queues for check-in and security screening can be long. To simplify navigation, check in advance on the airline's website or on your ticket which terminal your flight departs from, and follow the signs inside the airport.

The history of Pearson International Airport, the main aviation hub of Toronto, begins in 1939, when it opened under the name Malton Airport. Initially, it was a modest airfield with a small terminal, which over time transformed into the busiest airport in Canada, playing a key role in international and domestic transport.

Significant growth began in the post-war years. In 1964, Terminal 1, known as Aeroquay One, was opened. Its circular shape with central parking was innovative for its time and became an architectural symbol of the airport. As passenger traffic grew, Terminal 2 was added in 1972, and in 1984, the airport was officially renamed in honour of Lester B. Pearson, the former Prime Minister of Canada and Nobel Peace Prize laureate.

One of the most dramatic moments in the airport's history was the events of September 11, 2001. As part of "Operation Yellow Ribbon," Pearson accepted the largest number of diverted flights among all Canadian airports following the closure of US airspace, providing shelter to thousands of passengers from around the world.

The beginning of the 21st century was marked by a massive reconstruction programme. The old Terminals 1 and 2 were demolished, and in their place, a new, modern Terminal 1 was built, opening in 2004. In 1991, Terminal 3 was opened, initially managed by a private company. For passenger convenience, the automated LINK Train system connecting the terminals was launched in 2006, followed by the high-speed UP Express train in 2015, providing a direct link to downtown Toronto.

Today, Pearson Airport is not just a transport hub but a testament to the evolution of aviation and the history of Toronto. It is constantly being modernised to meet the status of one of North America's leading airports, serving tens of millions of passengers annually and acting as a gateway to Canada for the world.

Pearson International Airport (YYZ) in Toronto offers passengers a wide range of services and amenities to make their stay as comfortable and productive as possible. It is a modern hub, thought out to the smallest detail for travellers of all categories.

For those wishing to have a snack or go shopping, the airport presents a huge variety of restaurants, cafes, and dining spots to suit any taste — from fast food establishments to fine dining restaurants. Numerous shops, including Duty Free, offer a wide assortment of goods: from souvenirs and cosmetics to electronics and branded clothing.

For a comfortable wait before a flight, passengers can utilise various lounges, including airline lounges and paid lounges such as Plaza Premium. They offer comfortable seating, snacks, beverages, and a quiet atmosphere. Free Wi-Fi is available throughout the airport, and numerous charging stations for mobile devices allow you to stay connected at all times.

Financial services are represented by bank branches, ATMs, and currency exchange points located in both terminals. In case of necessity, passengers can seek medical assistance at the clinic or pharmacy. For family travellers, there are nursing rooms and play areas for children.

The airport is fully equipped for passengers with reduced mobility: there are ramps, elevators, special restrooms, and escort services available. For those who need to stay overnight or rest between flights, the Sheraton Gateway Hotel is located right at the airport, and many other hotels are situated in the immediate vicinity.

Business travellers can make use of business centres and conference rooms equipped with everything necessary for meetings and work. These amenities make Pearson Airport not just a transit point, but a full-fledged service centre meeting the highest international standards.

Pearson International Airport in Toronto offers an impressive variety of establishments for every taste and budget, from a quick snack to an exquisite dinner. Regardless of which terminal you are in and how much time you have, you will easily find a suitable place to refresh yourself before your flight.

Terminal 1 boasts a wide selection both landside (before security) and airside (after security). For a quick and hearty breakfast or lunch, Tim Hortons, A&W, or Starbucks are ideal. If you are looking for a full dinner with a focus on Canadian cuisine, consider The Hearth by Lynn Crawford, which serves dishes made from local ingredients. Mill St. Brewery Pub offers a selection of beverages and classic pub snacks. Most establishments are located in the departure zone after passing security.

Terminal 3 is equally diverse. Here you will find popular fast-food chains for those in a hurry. For a more relaxed break before departure, you can visit Wahlburgers for their famous burgers or Vinifera, which offers an assortment of beverages and light snacks. As in Terminal 1, the main restaurants and cafes are located in the departure zone.

Particular attention should be paid to local dishes. Even at the airport, you can find something authentic, for example, items featuring maple syrup or Canadian bacon. Regarding special dietary needs, most restaurants offer vegetarian dishes. Vegan, gluten-free, or Halal options are also available in select establishments — it is recommended to study the menu of a specific restaurant on the airport website in advance or check with staff on-site.

Prices at Pearson Airport are generally higher than in the city. A quick snack (coffee and a sandwich) will cost approximately 15-25 Canadian dollars, whilst a full lunch in a restaurant will cost from 30-50 dollars and up per person. Operating hours vary: coffee shops and fast food open early in the morning and close late at night, whereas full-service restaurants usually operate until 21:00-22:00. For precise information, it is best to check the official YYZ airport website.

Pearson International Airport is the largest and busiest airport in Canada. To ensure your journey through it goes smoothly, it is worth preparing in advance. Here are some useful tips for travellers flying from Toronto or transferring here.

Arrival Time and Check-in. For international flights, it is recommended to arrive at the airport at least 3 hours before departure, and for domestic flights — 2 hours. This will give you enough time to check in, drop off luggage, and pass through security control without rushing, especially during peak hours. To save time, use online check-in, which usually opens 24 hours before the flight.

Security Control and Hand Luggage. Be prepared to remove laptops and other large electronics from your hand luggage during screening. All liquids, gels, and aerosols must be in containers of no more than 100 ml and packed in a single transparent resealable bag with a volume of no more than 1 litre. It is prohibited to carry sharp objects, weapons, and other dangerous substances in hand luggage. Before travelling, it is always useful to check the current rules on the Canadian Air Transport Security Authority (CATSA) website.

Customs Control and Transfers. If you are arriving in Canada, you will need to pass through customs and immigration control. Be prepared to answer questions from the border services officer about the purpose of your trip. Passengers connecting in Toronto may also need to clear Canadian customs, especially if flying from another country to the USA. Check with your airline whether you need to collect and re-check your luggage during the connection.

How to Save Time and Money. In addition to online check-in, the UP Express train will help save time, delivering you from downtown Toronto to the airport in just 25 minutes, bypassing traffic. To save money, bring an empty reusable water bottle and fill it after passing security. Also, book parking online in advance — this is often cheaper than paying on-site.

Seat Selection and Flight Delays. When choosing a seat on the plane, study the layout on the airline's website. Seats by emergency exits usually offer more legroom but may have restrictions. If your flight is delayed, first contact your airline representative for information on the new departure time and possible compensation (e.g., meal vouchers). Pearson Airport has many shops, cafes, and rest zones where you can spend time comfortably whilst waiting.