Shopping in Balikpapan offers a delightful contrast between modern convenience and traditional charm. As the commercial hub of East Kalimantan, the city caters to a wide range of tastes, from those seeking high-end international brands to travelers hunting for authentic local handicrafts. Whether you prefer the cool comfort of air-conditioned lifestyle centers or the bustling atmosphere of open-air markets, Balikpapan provides a diverse retail experience that reflects its unique cultural heritage.
The most prominent modern shopping district is located within the Balikpapan Superblock (BSB) on Jalan Jenderal Sudirman. This integrated complex is the heartbeat of the city's retail scene, hosting the largest and most popular malls in the region. It serves as a one-stop destination where tourists can find everything from fashion and electronics to dining and entertainment, all within a safe and pedestrian-friendly environment.
Within this superblock, eWalk Mall stands out as a favorite hangout for young locals and families. It features a "lifestyle" concept with a wide array of cafes, restaurants, and well-known retail chains. Connected to it is the more upscale Pentacity Mall, which houses major department stores and premium brands. Together, these two malls offer a comprehensive shopping experience, providing a welcome escape from the tropical heat with their modern facilities and extensive amenities.
For a more culturally immersive experience, a visit to Kebun Sayur Market is essential. Despite its name, which translates to "Vegetable Garden," this legendary market is actually the center for handicrafts and souvenirs in East Kalimantan. It is a treasure trove for collectors, consisting of rows of small shops selling dazzling goods. This is the best place to practice your bargaining skills and interact with friendly local vendors who are often eager to explain the origins of their wares.
When looking for souvenirs, Balikpapan is famous for its high-quality gemstones and jewelry. Visitors can find beautiful diamonds, sapphires, and amethysts, often set in silver or gold, at very competitive prices in the specialized sections of Kebun Sayur. Another must-buy item is Dayak handicrafts, particularly the intricate beadwork found on bags, wallets, and accessories, which showcase the indigenous artistry of Borneo. For textile lovers, Batik Ampiek (also known as Batik Kalimantan) features distinct patterns inspired by local wood carvings and is a beautiful fabric to take home.
Regarding practicalities, shopping malls typically operate from 10:00 AM to 10:00 PM daily. Traditional markets like Kebun Sayur generally open earlier, around 8:00 AM or 9:00 AM, and start to close by 5:00 PM or 6:00 PM. While credit and debit cards are widely accepted in malls and larger stores, cash is essential when visiting traditional markets or smaller souvenir shops. ATMs are plentiful throughout the city, so withdrawing cash is rarely an issue.
Tourists should be aware that while Indonesia has a VAT refund system for visitors, it is primarily available at major international airports in Jakarta and Bali. It is less common to find participating "Tax Free" shops in Balikpapan compared to the capital, so it is best to check with specific high-end retailers if they offer this service before making significant purchases.