AERO REPUBLICA AS WINGO

AeroRep (P5) is not just an air carrier, but the true wings of Colombia, connecting the dynamic rhythms of megacities with the serenity of the Caribbean coasts. This airline has established itself as a reliable guide across South America, offering travelers the opportunity to comfortably explore the most picturesque corners of the region. Thanks to a well-thought-out route network and a special approach to service, flying with AeroRep becomes a pleasant start to any Latin American adventure.

History and Mission

Founded in the early 1990s, AeroRep (also known as AeroRepública) has come a long way in its development, becoming an integral part of Colombia's aviation infrastructure. The company's main mission is to ensure flight accessibility and connect key regions of the country, maintaining high standards of punctuality and service quality. The airline strives to reflect famous Colombian hospitality in its work, making every flight as comfortable as possible for passengers.

Route Network and Popular Destinations

The heart of the flight program is the country's capital — Bogota. Dozens of flights depart from here daily to various corners of the nation. The route to Cartagena is particularly popular, allowing tourists to quickly reach Caribbean beaches and historical heritage sites. Equally in demand are flights to Cali — the capital of salsa, and the vibrant Medellin.

For seaside relaxation enthusiasts, the airline offers convenient flights to the resort city of Santa Marta, as well as international flights, for example, to the sunny Dominican Republic (Punta Cana). An important node in the network is also Barranquilla, from where you can continue your journey deeper into the country.

Fleet and Safety

The airline's fleet consists of modern and reliable aircraft, primarily of the Boeing 737 family, which are ideally suited for medium-haul regional flights. Safety issues are an absolute priority for AeroRep: the company strictly follows international standards for maintenance and crew training. The airline's pilots undergo regular training to guarantee peace of mind and confidence for passengers at an altitude of 10,000 meters.

For the prompt resolution of issues related to booking, baggage, or flight schedules of AeroRep (P5), passengers are recommended to use modern digital communication channels. Since the airline works in close integration and under the brand of Copa Airlines Colombia, most service operations are carried out through unified alliance platforms for the convenience of travelers.

Official Website

The main resource for purchasing tickets, managing bookings, and online check-in is the official web portal. This is where the most up-to-date information on P5 flight statuses is published.

Contact Details

• Official Website: www.copaair.com (services AeroRep flights)
• Customer Support (Colombia): +57 (601) 320 9090
• Reservations and Changes (International): +1 800 359 2672 (availability depends on the region)
• Mobile App: Copa Airlines (available for download on the App Store and Google Play) — allows you to manage AeroRep flights directly from your smartphone.

Social Media

You can follow news, promotions, and important announcements through official social media pages. Often, this is the fastest way to get an answer to a simple question via direct messages:

• Facebook: facebook.com/copaairlines
• X (Twitter): @CopaAirlines
• Instagram: @copaairlines

Local Offices

If you require a personal consultation or assistance immediately before departure, you can approach staff at the branded counters in airports. The key service center is located at the carrier's main hub — in the city of Bogota.

• Hub Office: El Dorado Airport (BOG), Bogota. Look for check-in counters with the Copa Airlines / AeroRepública logo.
• Regional Representatives: Available in the departure zones of route network airports 3 hours before flight departure.

Please note: Contact details and phone line operating hours may change. We strongly recommend checking current information in the "Contact Us" section on the official website before starting your journey.

AeroRep (P5) Baggage Allowance Rules

Preparation for a journey begins with packing your suitcases correctly. AeroRep (P5) offers passengers transparent and standardized conditions for transporting belongings, which largely correspond to international norms. To ensure your boarding proceeds without unnecessary hassle, we recommend familiarizing yourself in advance with the current limits, which depend on the class of service and your ticket fare.

Cabin Baggage

Every AeroRep passenger has the right to take essential items on board. The company's policy aims to ensure that stowage of baggage in the cabin is comfortable for all travelers.

• Standard Cabin Baggage: Usually, one piece weighing up to 10 kg is permitted. Dimensions must not exceed 56 x 36 x 26 cm (including handles and wheels) so that the bag fits easily in the overhead bin.
• Personal Item: In addition to the main suitcase, you may take one personal item (a handbag, laptop backpack, or briefcase). This item must be placed under the seat in front of you.

Checked Baggage

Free baggage allowance norms for the cargo hold vary depending on the selected fare and destination. For example, if you are flying on a business trip to the city of Bogota or planning a long vacation, the conditions may differ.

Estimated norms by class:

• Economy Class (Promo/Classic): Most often includes one piece of baggage weighing up to 23 kg. In the most budget-friendly fares, baggage may be chargeable.
• Business Class: Passengers of this class can usually count on an increased allowance — two pieces of baggage weighing up to 32 kg each.
• Dimensions: The sum of the three dimensions (length + width + height) of any piece of baggage must not exceed 158 cm.

Excess Baggage

If your items exceed the established limits for weight, size, or quantity, an additional fee will be required. Rates for excess weight are fixed but may depend on the route.

Expert Tip: Paying for extra baggage in advance via the website or call center is always more cost-effective than doing so at the check-in counter at the airport. The price difference can be significant.

Special Baggage: Sports and Music

Colombia is a country of active recreation, and AeroRep understands the needs of tourists. Transporting non-standard items requires special attention:

• Sports Equipment: Bicycles, golf equipment, surfing, or diving gear are accepted for transport but often require additional payment as oversized cargo. If you are heading to the beaches of the island of San Andres with your surfboard, be sure to notify the airline no later than 24 hours before departure.
• Musical Instruments: Small instruments (violin, flute) can be taken into the cabin instead of cabin baggage if they fit within the dimensions. For cellos or guitars, purchasing a separate seat in the cabin or checking them in a hard case may be required.

Prohibited and Restricted Items

To ensure flight safety, there are strict restrictions on baggage contents:

• Prohibited in Cabin Baggage: Sharp objects (knives, scissors), liquids in containers exceeding 100 ml, work tools.
• Prohibited in Checked Baggage: Lithium batteries and power banks (these can be carried only in cabin baggage!), electronic cigarettes, flammable substances, and gases.

Tips for Efficient Packing

To ensure your journey with AeroRep goes smoothly, follow these simple rules:

1. Weigh at Home: Use portable scales to ensure your suitcase does not exceed 23 kg. This will save you stress and money at the airport.
2. Labeling: Be sure to attach a tag with your name, phone number, and email address to every suitcase.
3. Valuables with You: Always carry documents, money, jewelry, medication, and electronics in your cabin baggage.
4. Protection: If you are flying with a connection, for example, through the hub in Bogota to Medellin, a reliable cover or protective wrap will help preserve the appearance of your suitcase during transport.

Rules for Transporting Animals with AeroRep (P5)

Traveling with a four-legged friend requires special preparation. AeroRep (P5), working in close alliance with Copa Airlines, strives to ensure safety and comfort for all passengers. It is important to know that the carrier's policy regarding animals has strict specifics that differ from the rules of many other airlines.

In the Aircraft Cabin (Cabin Baggage)

This is the only way to take a pet with you on a flight through the passenger terminal. The service is available only for small cats and dogs that can comfortably fit in a carrier under the seat in front.

• Weight Restrictions: The maximum weight of the animal together with the container must not exceed 10 kg.
• Carrier Requirements: Soft carriers are recommended as they fit better under the seat. Dimensions must not exceed 33 cm in width, 43 cm in length, and 28 cm in height. The animal must be able to stand up and turn around freely inside.
• Age: Pets older than 8 weeks are admitted for flight (for international flights to the USA — older than 16 weeks).
• Onboard Conditions: The pet must remain in the closed carrier throughout the entire flight. One passenger may transport only one animal.

Transport in the Baggage Hold

Important: AeroRep does not accept pets for transport in the baggage hold as checked baggage. This rule applies to all flights of the carrier.

If your pet exceeds the allowable norms for transport in the cabin (weighs more than 10 kg with the cage or does not fit in a standard carrier), you will not be able to check it in at the counter along with your suitcases.

Transport via Cargo Terminal

To transport large dogs and other animals that do not fit the dimensions for the cabin, it is necessary to use the services of the cargo division, Copa Airlines Cargo. This ensures special transport conditions and professional care but requires a separate procedure.

• Processing: The animal is shipped as cargo under an air waybill. The drop-off and collection process takes place in the airport's cargo terminals, not in the passenger terminal.
• Booking: Transport must be coordinated in advance with the Cargo office. It is recommended to do this as early as possible, as the number of spaces for animals on board is limited.
• Cage Requirements: Rigid containers complying with IATA standards, with secure locks and sufficient space for the animal, are used.

Service Dogs and Guide Dogs

Special rules apply to specially trained dogs accompanying passengers with disabilities. They are admitted into the aircraft cabin free of charge and without a container, provided they have a harness and appropriate documents confirming the animal's status. The airline should be notified of the need for such transport when purchasing the ticket.

Necessary Documents

Regardless of the transport method (in the cabin or via Cargo), you will need to prepare a full package of documents. Airport staff, especially at the main hub — the city of Bogota, carefully check papers before departure.

• Veterinary Passport: With up-to-date vaccination records.
• Vaccination: A valid rabies vaccination certificate (administered at least 30 days before departure and not more than a year ago).
• Health Certificate: A sanitary certificate issued by a veterinarian (usually valid for 10 days).
• Export Permits: For international flights from Colombia, an ICA (Instituto Colombiano Agropecuario) certificate is required.

Cost and Payment

Transporting an animal in the cabin is not included in the free cabin baggage allowance. This is a paid service, the cost of which depends on the route (domestic or international). Payment is usually made at the airport before departure, but a space for the pet must be booked in advance via the call center, at least 48 hours before the flight, to guarantee quota availability.

Tip: If you are planning a journey with a connection, for example, flying from the city of Medellin to other countries, ensure you have enough time between flights to pass all veterinary controls at the transit point.

Loyalty Program

Passengers of AeroRep (P5) become members of the ConnectMiles loyalty program, which is fully integrated with the parent company Copa Airlines. This program is designed to reward travelers for every flight, offering exclusive privileges and the opportunity to discover new horizons in comfort.

Membership Tiers

• Member (Base): Access to special fares and offers immediately after registration.
• Silver: Bonus miles for flights, priority check-in, and boarding.
• Gold: Increased baggage allowance and access to business lounges on international flights.
• Platinum / Presidential Platinum: Highest priority, guaranteed upgrades to Business Class, and concierge service.

How to Earn Miles

• Flights: Mileage accrual depends on the flight distance and fare (for example, a flight to the hub in Bogota will earn a minimum of 500 miles).
• Partner Airlines: Accumulation of qualifying miles on flights of all Star Alliance network members.
• Hotels and Car Rentals: Bonuses for booking accommodation (Marriott, Booking.com) and transport through program partners.
• Co-branded Cards: Mileage accrual for everyday purchases when using partner bank cards.

How to Spend Miles

• Award Tickets: Full payment for a flight with miles (Saver Awards for savings or Standard Awards for greater seat availability).
• Class Upgrades: Using your balance to upgrade from Economy to ConnectMiles Business Class.
• Shopping and Services: Payment for goods in partner online stores or car rentals.
• Transferring Miles: The ability to gift miles to friends or donate them to charity.

Alliance Membership

• Global Alliance: As part of Copa Airlines, AeroRep is a member of the prestigious Star Alliance.
• Key Partners: United Airlines, Lufthansa, Turkish Airlines, and Avianca.
• Benefits: Status privileges (such as lounge access) apply worldwide on alliance flights.

How to Join

Becoming a ConnectMiles member is completely free. To do so, simply fill out a simple form on the official website or in the airline's mobile app. A digital membership card becomes available instantly, allowing you to enter your loyalty number starting with your very first ticket booking.

Classes of Service and Onboard Service at AeroRep

AeroRep (P5) strives to make every journey pleasant by offering service that meets international standards with a touch of signature Colombian warmth. Whether you are flying for a short business meeting or heading on a long-awaited vacation, attentive staff and thoughtful amenities await you on board.

Economy Class

The Economy Class cabin is designed to ensure maximum convenience even on short routes. This is the optimal choice for domestic flights, for example, on flights from the city of Bogota to vibrant Cali or the resort of Santa Marta.

• Seats: Ergonomic seats with leather upholstery and adjustable headrests provide comfortable back support. The seat pitch allows for comfortable leg positioning during the flight.
• Entertainment: On most aircraft, the Showpass wireless entertainment system is available. Passengers can connect to the onboard Wi-Fi network for free and watch movies, series, or listen to music directly on their smartphones and tablets. We recommend downloading the airline's app in advance and charging your gadgets.
• Dining: Depending on the flight duration and fare, passengers may be offered light snacks and refreshing drinks. On short domestic flights, service may be simplified.

Business Class (Clase Ejecutiva)

For travelers who value enhanced comfort and privacy, AeroRep offers a full Business Class. This is particularly relevant on international routes, such as flights to Punta Cana, or on busy business routes.

• Ground Privileges: Separate check-in counters, priority baggage drop, expedited security screening (at some airports), and priority boarding. Passengers also get access to VIP lounges (Copa Club and partner Star Alliance lounges).
• In-Flight Comfort: Spacious seats with increased recline, footrests, and ample space between rows. The cabin configuration (usually 2x2) guarantees no "middle" seat, ensuring more personal space.
• Menu and Beverages: An expanded selection of dishes served on proper tableware, as well as an assortment of premium beverages and soft drinks.

Special Services

AeroRep pays special attention to passengers requiring extra care to ensure the flight goes smoothly for all categories of travelers.

• Traveling with Children: Families with small children are entitled to priority boarding. Special seat belts for infants are provided on board. If a child is traveling alone, the airline provides a paid unaccompanied minor service, guaranteeing supervision from the check-in counter to the handover to the greeter.
• Passengers with Disabilities: The airline provides wheelchairs and assistance with boarding and disembarking. If you require special service (for example, when flying to Medellin for medical treatment), you must notify the carrier at least 24 hours before departure to prepare the equipment.
• Expectant Mothers: Pregnant women can fly without a certificate up to the 30th week of pregnancy. At later stages, medical clearance is required.

Tip: Cabin configuration and the set of services may vary depending on the aircraft type. On smaller planes performing short regional flights (for example, to Cartagena), a separate Business Class cabin may not be available.

The route network of AeroRep (P5) focuses on ensuring convenient and fast connections within the region, linking key tourist and business centers. The heart of the flight program is the strategic hub in the city of Bogota, from where the highest number of daily departures takes place. Below is a table of the most popular destinations to help you plan the optimal route for your journey.

Tips for Travelers with AeroRep

A journey with AeroRep (P5) promises to be comfortable and memorable if you prepare for it in advance. We have collected proven recommendations for you that will help save money, time, and stress when planning a flight across Colombia and beyond.

Booking Tickets: When and How to Find the Best Prices

To find the most advantageous offers, follow the golden rule: plan your trip early. For domestic flights, for example, between the cities of Medellin and the capital, the optimal time to purchase tickets is 2–3 weeks before departure. If you are planning to visit an international resort, such as Punta Cana, it is better to take care of booking 2–3 months in advance.

How to catch discounts:

• Avoid peak dates: Colombians love to travel during holidays (Semana Santa, Christmas) and long weekends ("puentes"). On these days, ticket prices are significantly higher. Choose weekdays (Tuesday or Wednesday) for lower fares.
• Subscribe to the newsletter: Register on the Copa Airlines website (AeroRep's partner) to be the first to know about Flash Sales.
• Flexible search: If you do not have strict dates, check prices for adjacent days. Sometimes shifting departure by one day can save up to 20% of the cost.

Online Check-in and Mobile App

AeroRep's technology allows you to minimize time spent in queues. This is especially relevant for a busy hub like Bogota. We strongly recommend using digital services.

• Web Check-in: Online check-in opens 24 hours before and closes 1 hour before departure. You can select a seat, enter passport details, and receive your boarding pass via email.
• Mobile App: Download the Copa Airlines app. It will become your personal assistant: your mobile boarding pass is stored here (no need to print anything!), and you receive notifications about gate numbers and schedule changes. This is especially convenient if you are flying with a connection in the city of Barranquilla or other transit points.

Seat Selection Onboard

Correct seat selection can turn an ordinary flight into a fascinating excursion. AeroRep's flight geography is incredibly picturesque, and the view from the window is often worth paying extra for.

• For the best views: If your flight is heading to coastal Cartagena or sunny Santa Marta, choose Window Seats. Upon approach, you will see a stunning panorama of the Caribbean Sea and the coastline.
• For mountainous terrain: When flying to Cali or the Andean region, window seats will allow you to enjoy majestic mountain ranges.
• Selection nuances: Standard seat selection during check-in may be free, but seats with Extra Legroom or in the front of the cabin usually require additional payment.

Travel Insurance

Even when flying with a reliable airline, unforeseen situations can happen. Purchasing travel insurance is a small contribution to your peace of mind.

• Medical Insurance: Mandatory for international flights and highly desirable for domestic ones.
• Insurance against cancellation and delays: Given the changeable weather in the tropics, which sometimes affects schedules (especially on the island of San Andres), a policy covering flight delays will help compensate for food or accommodation expenses in case of force majeure.

History and Development of AeroRep (P5)

The history of the airline AeroRep (originally known as AeroRepública) is an inspiring example of the transformation of a local carrier into part of one of the most influential aviation groups in Latin America. Over three decades, the company has gone from an ambitious startup to a benchmark for punctuality and service in Colombia.

Founding and Early Years

The company was founded in 1992 with the goal of creating a quality alternative to existing carriers in the domestic market. The airline made its first flight in 1993, immediately betting on connecting the capital with key regional centers and resorts. In the early years of operation, the route network developed actively, linking the administrative center — the city of Bogota — with the coast and islands. Even then, special attention was paid to tourist destinations, such as the picturesque island of San Andres, which allowed the brand to quickly win the favor of travelers.

Merger and New Era

A turning point in AeroRep's history came in the mid-2000s. In 2005, strategic integration with the Panamanian holding Copa Holdings began. This acquisition opened a new chapter: the company gained access to international management standards, global reservation systems, and an expanded flight map. In 2010, an official rebranding took place, and the carrier began operating under the trademark Copa Airlines Colombia, while retaining its legal status and IATA code (P5).

Fleet Evolution

The development of the technical base became one of the company's main achievements. In the 90s, the fleet consisted mainly of McDonnell Douglas aircraft (DC-9 and MD-80). After joining the holding, a large-scale modernization program began:

• The Embraer Era: In 2006, AeroRep became the first Colombian airline to start operating modern Brazilian Embraer 190 aircraft. These liners were ideally suited for regional routes, for example, for frequent flights to Cali, ensuring a high level of comfort.
• Transition to Boeing: Over time, to unify the fleet with the parent company and increase carrying capacity, the carrier switched to using reliable Boeing 737-700 and 737-800 aircraft. This allowed for serving busier destinations, such as the flight to Medellin, with greater efficiency.

Expansion of Route Network

Integration allowed AeroRep to go beyond domestic transportation. The hub in Bogota became an important node feeding the international "Hub of the Americas" network in Panama. Nevertheless, the company maintained leadership on domestic lines. Positions on the Caribbean coast were strengthened: the frequency of flights to popular Cartagena increased significantly, meeting the demand of the growing tourist flow. Direct international flights were also launched from Colombian cities, for example, to the Dominican Republic (Punta Cana), giving passengers more options for relaxation without layovers.

Modern Achievements and Innovations

Today, AeroRep (P5) is known not only for its history but also for the implementation of advanced technologies. The airline was one of the first in the region to introduce mobile boarding passes and modern self-service kiosks at airports, including transit hubs such as Barranquilla. A key focus of recent years has been punctuality: the carrier is regularly recognized as one of the most on-time in Latin America. Participation in the ConnectMiles loyalty program and the Star Alliance allows AeroRep passengers to enjoy world-class privileges, making the story of this airline a story of success and constant improvement.