Japan Transocean Air

Japan Transocean Air (JTA) is not merely a regional carrier, but a true aerial gateway to Japan's tropical paradise. Based on the sunny island of Okinawa, this airline serves as the key link between the picturesque Ryukyu Archipelago and the country's major metropolises. As a subsidiary of the renowned Japan Airlines (JAL) group, the company harmoniously combines sincere island hospitality with the highest international standards of safety and service.

History and Company Mission

The airline began its journey in 1967 under the name Southwest Air Lines, providing a vital connection between the islands of Okinawa. In 1993, it underwent a rebranding, becoming Japan Transocean Air. The carrier's mission extends beyond the mere transportation of passengers: JTA strives to convey the unique culture and warmth of Okinawa to every traveller, contributing to the development of the regional economy and tourism.

Route Network and Destinations

JTA's flight geography focuses on two areas: connecting the islands with the "mainland" and flights within the archipelago. Travellers often choose JTA flights to reach the white sandy beaches of the south from major cities such as Fukuoka, Nagoya, or Osaka. Additionally, the airline operates flights to cities such as Komatsu and Okayama.

Internal island routes are particularly popular. JTA transports tourists to the famous resorts of Miyako and Ishigaki, as well as to the more secluded island of Kumejima, making it easy to plan complex itineraries across multiple islands in a single trip.

Fleet and Service Features

The airline's fleet consists of modern Boeing 737-800 liners. The highlight of the fleet is the aircraft featuring the special "Jimbei Jet" livery, painted to resemble whale sharks—the main inhabitants of the famous Churaumi Aquarium. On board, passengers can expect the high level of comfort characteristic of the JAL group, including Wi-Fi access and comfortable Class J seats. Flight safety is an absolute priority, confirmed by a long accident-free history and strict adherence to Japan Airlines' maintenance regulations.

You can contact representatives of Japan Transocean Air through several convenient methods. As the carrier is part of the Japan Airlines (JAL) group, many booking and service inquiries are handled through the parent company's global support centres; however, JTA also maintains its own communication channels based in Okinawa.

Official Website

The primary source for information, news, and schedules is the airline's official web resource: jta-net.com. Please note that this site is primarily in Japanese, but essential booking operations are available through the global JAL website in English and other languages.

Contact Details

• Reservation and Information Centre (within Japan): 0570-025-071 (toll line, open from 07:00 to 20:00).
• For International Calls: It is recommended to use the Japan Airlines contact centres in your country of residence, as JTA is fully integrated into their booking system.
• Email and Feedback Forms: A direct email for public inquiries is generally not published. To send inquiries, please use the web form on the official website under the "Contact Us" section or JAL support services.
• Mobile App: JTA flight management is conducted through the JAL (Japan Airlines) app, available on the App Store and Google Play.

Social Media

The airline maintains pages on social networks where it publishes beautiful views of the islands and current news. Support via direct messages may be limited to the Japanese language.

• Instagram: @jta_official_jp
• Facebook: JTA.Japantransoceanair
• Twitter (X): @JTA_Official_jp

Local Offices

The company's head office and main service counters are located in its home region.

• Headquarters: 3-24-51 Yamashita-cho, Naha City, Okinawa, Japan.
• Airport Counters: Naha Airport (Okinawa), Domestic Departures Terminal. JTA counters are located next to JAL counters.

Important Information

Contact details and service hours are subject to change. Before calling, we strongly recommend checking the current phone numbers on the official airline website or the Japan Airlines website.

When planning a trip with Japan Transocean Air (JTA), you can expect the high service standards adopted by the Japan Airlines (JAL) group. The baggage policy here is transparent and tourist-friendly, distinguishing the airline favourably from many low-cost carriers. Most fares already include a free checked baggage allowance, allowing you to enjoy your journey without unnecessary worries about extra charges.

Carry-on Baggage: Essentials at Hand

Standard rules for Japanese airlines apply to carry-on items on JTA flights. Each passenger is permitted to bring:

• One piece of carry-on baggage: A bag or suitcase with dimensions up to 55×40×25 cm. The sum of the three dimensions must not exceed 115 cm. This rule applies to the Boeing 737-800 aircraft that make up the core of the fleet.
• One personal item: A handbag, briefcase, laptop bag, or camera bag.

Important: The total weight of both items (carry-on and personal item) is strictly limited to 10 kg. Staff may check the weight of your items at the check-in counter or boarding gate. If the limit is exceeded, the excess items must be checked in.

Checked Baggage: Allowances

The main advantage of JTA is its generous free baggage allowances, which save travellers from having to save space for souvenirs.

• Economy Class: 20 kg of baggage per passenger is allowed free of charge.
• Class J (Business/Comfort): The standard allowance is also 20 kg; however, elite members of JAL and oneworld loyalty programmes may enjoy increased limits.

There are no restrictions on the number of bags—you may check in three suitcases if you wish, provided their total weight falls within 20 kg. The maximum allowable weight for a single piece of baggage (even with an excess fee) is 32 kg.

Sports Equipment and Musical Instruments

Since Okinawa is a true mecca for divers, and the coasts of Miyako and Ishigaki islands attract surfers from around the world, JTA is accustomed to transporting non-standard cargo.

• Diving and Surfing: Equipment is accepted as part of the free baggage allowance. If the weight exceeds the limit, a standard excess weight fee applies. For long surfboards, it is recommended to contact the airline in advance to ensure there is space in the cargo hold.
• Musical Instruments: Compact instruments, such as the traditional sanshin, can be taken into the cabin if they fit within carry-on dimensions. Large instruments (guitars, cellos) are transported in the hold in hard cases or in the cabin if a separate seat is purchased.

Excess Baggage

If your suitcases weigh more than the allowed 20 kg, a surcharge will be required. Rates on domestic flights are fixed and depend on the route, but remain quite reasonable. You can pay for excess weight at the check-in counter at the airport. We recommend arriving early if you plan to transport a large amount of items.

Restrictions and Prohibited Items

Safety is a priority for Japanese airlines. Before packing your suitcases, please pay attention to the following rules:

• Lithium Batteries and Power Banks: Must be carried exclusively in carry-on baggage. Checking them in is strictly prohibited due to fire risk.
• Lighters: Only one gas lighter per person is permitted on your person. They are completely prohibited in checked baggage.
• Liquids: On domestic flights, bringing beverages into the cabin is permitted (they are checked by a special scanner). Alcoholic beverages with an alcohol content between 24% and 70% may be transported in checked baggage (up to 5 litres per person); anything over 70% is prohibited.

Packing Tips

Travelling through the Ryukyu Archipelago, be sure to leave space in your suitcase for local specialities. Purple sweet potatoes, ceramic Shisa figures, or a bottle of local Awamori make for popular souvenirs. Glass containers should be carefully wrapped in clothing and placed in the centre of the suitcase to avoid damage during transport.

Travelling with a pet to the islands is a responsibility, and Japan Transocean Air (JTA) does everything possible to ensure it goes comfortably. As part of the Japan Airlines group, the airline adheres to high safety standards and the "JAL Pet Family" programme, ensuring gentle care for animals at all stages of the flight.

Transport Options

In the Cabin (Carry-on)

Strict restrictions apply on domestic flights in Japan. The transport of ordinary household pets in the passenger cabin on JTA flights is generally not permitted. This mode of transport is allowed exclusively for service animals.

• Carrier Dimensions: Not applicable for standard pets.
• Permitted Animals: Only certified guide dogs, hearing dogs, and mobility assistance dogs.
• Conditions for Service Dogs: Transported free of charge at the owner's feet; must be on a leash and muzzled (if required).

In the Cargo Hold (Checked Baggage)

This is the primary and most popular method of transporting pets between islands, for instance, when flying to Okinawa or Miyako. Animals travel in a special air-conditioned compartment where the temperature and pressure are maintained at the same levels as in the cabin.

• Container Requirements: Hard plastic or fibreglass container (crate) complying with IATA standards. Must lock securely.
• Dimensions and Weight: The total weight of the animal together with the cage must not exceed 32 kg (in some cases up to 45 kg, verification required).
• Crate Rental: The airline provides the option to rent cages of various sizes (from S to XL) directly at the airport.
• Temperature Conditions: The compartment is air-conditioned, but the influence of external temperatures during loading is possible.

As Cargo (For Large Animals)

If your pet is very large or you are sending it unaccompanied, transport via the cargo terminal (JAL Cargo) is used.

• When Required: If the weight of the animal with the cage exceeds baggage allowances or a large number of animals are being transported.
• Special Requirements: Processing takes place through the cargo terminal, requiring earlier drop-off.
• Booking Procedure: It is necessary to contact the cargo department in advance.

Required Documents

• Consent for Transport: A signed "Consent and Release Form," available on the JAL/JTA website or at the check-in counter.
• Veterinary Certificates: Strict veterinary control is usually not required for domestic flights, but the animal must be healthy.
• Vaccination Certificate: Proof of rabies vaccination (especially relevant when entering Japan from abroad).
• Dog Registration: A document regarding the registration of the animal with the municipality (for residents of Japan).

Service Costs

Transport rates are fixed and depend on the route. Payment is made at the check-in counter on the day of departure.

• Transport in Cabin: Free (only for service dogs).
• Transport in Cargo Hold: Approximately from 4,400 to 6,600 yen per cage depending on the destination (for example, a flight to Ishigaki may cost more than a short flight).

Preparation Tips

• Acclimatisation to the Cage: Allow the animal to get used to the carrier at home in advance to reduce stress.
• Feeding: Feed the pet a light meal no later than 2–3 hours before departure to avoid motion sickness.
• Water: You can install a special spill-proof water dispenser in the cage.
• Toilet Needs: Be sure to walk the dog before checking it in as baggage.

Restrictions

• Prohibited Breeds (Brachycephalic): French Bulldogs and English Bulldogs are not accepted for transport year-round due to the risk of respiratory problems.
• Age: Puppies and kittens under 8 weeks old are not permitted for transport.
• Pregnancy: Transport of pregnant females in late stages is prohibited.
• Quantity: There is a limited number of cages allowed on one flight, so you must book a space for your pet immediately when purchasing your ticket.

Important: Rules may change depending on the season and aircraft type. We strongly recommend contacting the JTA or JAL support centre before purchasing tickets to clarify current requirements.

When travelling with Japan Transocean Air (JTA), you automatically gain access to the privileges of one of the most respected bonus systems in the aviation world — JAL Mileage Bank (JMB). Since JTA is a subsidiary of the national carrier Japan Airlines, passengers can earn and redeem miles on the same terms as customers of the parent company, as well as enjoy the benefits of the oneworld alliance.

How It Works

Membership in the programme is free and open to tourists from any country. The main currency of the programme is miles, which are credited for every flight. The number of miles earned depends on the distance and the fare of the purchased ticket. For example, regular flights from major hubs such as Osaka or Fukuoka to Okinawa will earn you a significant number of points, especially if you fly on standard fares or in Class J.

Benefits for Island Travellers

A distinctive feature of the JMB programme is that it makes travel within Japan even more rewarding. Unlike many international programmes where short flights yield minimal bonuses, domestic JAL and JTA flights often have increased accumulation rates for status points (FLY ON Points).

• Accumulation on Short Routes: Even a short flight from Okinawa to the islands of Miyako or Ishigaki counts towards your activity.
• Bonus Miles: Promotions with double mile accrual are frequently held on specific JTA routes.
• JAL Card: Using co-branded credit cards allows you to earn miles for everyday purchases, speeding up the path to a reward ticket.

Redeeming Miles

The range of uses for accumulated points in the JAL Mileage Bank system is very wide:

• Award Tickets: You can exchange miles for free flights (only taxes/fees are payable) both within Japan and on international flights with JAL and partner airlines. This is a great way to save on your next visit to the city of Nagoya or Tokyo.
• JAL Coupons and e JAL Points: Miles can be converted into coupons to pay for tickets, tours, or purchases at the airport.
• Class Upgrades: Use miles to upgrade from Economy to the more comfortable "Class J" or First Class on available flights.

FLY ON Status Levels

For frequent flyers, the elite FLY ON programme is available. By accumulating special status points (FOP) within a calendar year, you can reach Crystal, Sapphire, Premier, and Diamond levels. Holders of high status enjoy a range of privileges when flying with JTA:

• Priority check-in and boarding.
• Access to comfortable Sakura Lounges (for example, at Okinawa Airport).
• Increased free baggage allowance.
• Priority on the waiting list.

A special goal for many travellers is reaching the Sapphire level, which opens entry to the prestigious JAL Global Club (JGC), granting lifetime elite privileges subject to payment of an annual club credit card fee.

A journey with Japan Transocean Air (JTA) is an immersion into the atmosphere of the Japanese south even before landing on the islands. The airline is famous for its signature hospitality, which locals call "Uchinanchu." The carrier offers service that combines the punctuality and standards of its parent company, JAL, with a relaxed and friendly island flair.

Travel Classes

On board the Boeing 737-800 liners that form the core of the JTA fleet, passengers have access to two classes of service. The cabin layout is designed to ensure comfort for both short inter-island flights and longer journeys from the "mainland."

• Class J: This is a signature product of the JAL group, representing an enhanced economy class or "business-lite." The cabin is located in the front of the aircraft and features a 2-3 seat configuration. It offers wider and softer seats with increased legroom (seat pitch approx. 97 cm), leg rests, and large armrests. This is the ideal choice for those flying to Okinawa from distant cities who wish to rest during the journey.
• Economy Class: The main cabin with a 3-3 configuration. Modern ergonomic seats with slim seatbacks are used here, ensuring sufficient knee space (pitch approx. 79 cm). The cabins are designed in the JAL SKY NEXT style, utilizing high-quality dark leather and adjustable LED lighting that changes depending on the flight phase and time of day.

Entertainment and Connectivity

JTA keeps pace with the times, offering passengers free access to Wi-Fi on board most of its aircraft. You can stay connected, check email, or browse social media right while flying over the ocean.

Although individual monitors are absent from seatbacks, the entertainment system is available via your own devices (smartphones, tablets). By connecting to the onboard network, you gain access to video programmes, sports broadcasts, and content for children. A unique feature of JTA is special audio channels featuring traditional Okinawan pop music and folk songs, setting a holiday mood. Also in the seat pocket, you will find the unique inflight magazine Coralway, telling stories about the nature and culture of the Ryukyu Islands.

Food and Beverages

In-flight service varies by route, but complimentary drinks are offered on most flights.

• Signature Drinks: Be sure to try JAL's famous beef consommé or the signature fruit drink "Sky Time" (the flavour changes seasonally, e.g., peach and grape).
• Local Flavour: JTA flights often offer juices made from local citrus fruits, such as Shikuwasa (shekwasha), which is an exclusive feature of this carrier.
• Meals: Full hot meals are generally not served in Economy Class on domestic flights. We recommend purchasing the famous Japanese "Soraben" (airport lunch boxes) before departure if you have a long journey ahead, for example, to Ishigaki island.

Special Services

The airline pays special attention to passengers requiring extra care. As part of the support programme, travellers with children are provided with priority boarding, toy sets on board, and assistance with strollers. for the elderly and passengers with reduced mobility, the JAL Smile Support service is available, guaranteeing comfortable passage through all procedures from check-in to disembarking the aircraft. JTA flight attendants are known for their warm attitude towards children and are always ready to assist parents during the flight.

The route network of Japan Transocean Air (JTA) is centred around its main hub on Okinawa island, which serves as the starting point for most flights. The airline ensures stable air connectivity between the southern resort islands and Japan's major metropolises, whilst also operating vital local flights within the Ryukyu Archipelago.

A trip with Japan Transocean Air (JTA) will be as comfortable as possible if you know a few nuances characteristic of the Japanese aviation market. Since the carrier is part of the JAL group, passengers have access to advanced digital services and special fares, making trip planning convenient even for those flying with local airlines for the first time.

Seize the Moment: The Best Time to Book

In Japan, the rule applies: "the earlier, the cheaper." JTA operates the "Sakidoku" fare system, offering substantial discounts when purchasing tickets 75, 55, 45, or 28 days before departure. If you are planning a route from the city of Osaka to the southern resorts, booking two months in advance can save up to half the ticket cost. Try to avoid flights during peak seasons: "Golden Week" (early May), the Obon festival (mid-August), and New Year, when planes are filled to capacity.

A Secret for International Tourists

The most valuable advice for visitors to the country is to use the JAL Japan Explorer Pass fare. This special offer is available only to non-residents of Japan and allows the purchase of tickets for domestic flights at a fixed low price. It is an excellent way to travel affordably, for example, from Fukuoka or Nagoya airport to the tropical paradise of Okinawa. The number of seats under this fare is limited, so it is worth searching for them in advance on the international Japan Airlines website.

Technology to Save Time

To avoid wasting time in queues, be sure to install the JAL mobile app. JTA is fully integrated into this system. Use the "Touch & Go" service: check in online, receive a mobile boarding pass with a QR code, and proceed directly to the security checkpoint. This is particularly relevant in the busy hub of Okinawa (Naha), where tourist traffic is always high.

Seat Selection: Views Not to Be Missed

Flying over the Ryukyu Archipelago is a true aerial excursion. When heading to the islands of Miyako or Ishigaki, try to book a window seat (usually free with early selection). The view of the coral reefs and the gradient of the turquoise ocean during descent leaves unforgettable impressions. If you are flying to Kumejima, check the approach direction to see the famous Hatenohama sandbar.

Weather Conditions and Insurance

The southern islands of Japan are subject to typhoons, especially in late summer and early autumn (August–October). Weather can change rapidly, affecting flight schedules even to distant points such as Komatsu or Okayama. We strongly recommend taking out travel insurance that covers flight delays or cancellations. JTA is renowned for its customer care, and in the event of a cancellation due to a typhoon, usually offers a full refund or date change without penalties, but additional accommodation costs are best insured.

The history of Japan Transocean Air (JTA) is inextricably linked with the development of tourism in the Ryukyu Archipelago. Over more than half a century of its existence, the carrier has evolved from a small local company into a key player connecting Japan's tropical islands with the rest of the world. It is a story of how an air bridge turned into a symbol of Okinawan hospitality.

The Birth of Southwest Air Lines

The company was founded in June 1967 under the name Southwest Air Lines (SWAL). In those times, aviation was a vital artery for the islands scattered across the ocean expanses. The first flights were operated on small Convair 240 propeller aircraft, and a little later, the fleet was replenished with legendary Japanese YS-11 turboprop liners. In those years, SWAL's bright orange livery was the most recognizable symbol in the sky over Naha, symbolizing the sun of the southern latitudes.

The Jet Age and Rebranding

A turning point in history came in the summer of 1993, when the company underwent a major rebranding and received its current name — Japan Transocean Air. This event marked not just a change of signage, but a qualitative leap in service and integration into the structure of the national carrier Japan Airlines (JAL). The change of image coincided with a fleet renewal: noisy turboprop machines were replaced by comfortable Boeing 737 jets, which significantly reduced travel time between the islands of Miyako, Ishigaki, and the main island.

Fleet Evolution: From Propellers to "Whale Sharks"

The technical development of the airline has always kept pace with the times. In the 1970s and 80s, the reliable Boeing 737-200 formed the core of the fleet. In the 90s, they were replaced by the more economical Classic series (-400) models. Today, JTA operates a modern fleet consisting exclusively of next-generation Boeing 737-800 liners.

A special source of pride for the company and favourites among tourists are the aircraft in special liveries. In collaboration with the famous Churaumi Aquarium in Okinawa, unique "Jimbei Jets" were created — aircraft painted in the colours of pink and blue whale sharks. The appearance of such a liner at the airport invariably evokes delight among travellers.

Expanding Horizons

Initially focused exclusively on inter-island flights, JTA gradually expanded its route map. An important milestone was the launch of direct flights connecting Okinawa with major cities on the "mainland," such as Fukuoka, Osaka, Nagoya, Komatsu, and Okayama. This allowed tourists to reach resorts without transferring in Tokyo, giving a powerful impetus to the development of the regional economy.

Innovation and Cultural Mission

In recent years, Japan Transocean Air positions itself not just as a carrier, but as an ambassador of Okinawan culture. The company was one of the first in the region to introduce high-speed Wi-Fi on narrow-body aircraft and a unique entertainment system featuring content filmed on the local islands. Safety video instructions shown on board often include elements of local flair, and the musical accompaniment of the flight consists of traditional sanshin melodies, immersing passengers in a holiday atmosphere from the first minutes on board.