Air Burkina

Discover the heart of West Africa with Air Burkina, the historic flag carrier that has been bridging distances across the Sahel for over half a century. As one of the region's longest-serving airlines, it prides itself on offering a reliable and warm travel experience that reflects the hospitable spirit of its home nation. Whether you are traveling for business in the bustling economic centers or visiting family, Air Burkina provides vital links connecting the country to its neighbors with a focus on safety and punctuality.

Legacy and Network
Originally founded in 1967 under the name Air Volta, the airline has evolved into a symbol of national pride and regional integration. From its central hub, it operates a robust network of scheduled flights to major cities across West Africa. Travelers can easily reach destinations such as Abidjan, the vibrant Bamako, and the coastal city of Dakar. The airline also serves key commercial routes to Lome, Accra, Niamey, and Cotonou, as well as domestic flights to Bobo-Dioulasso.

Fleet and Service
Air Burkina operates a fleet of modern regional jets designed to ensure efficiency and passenger comfort on short to medium-haul routes. These aircraft are perfectly suited for the airline's network, offering a smooth and timely travel experience. The carrier places a strong emphasis on maintenance and safety standards, ensuring peace of mind for every passenger. Known for its friendly crew and "Bon voisinage" (Good Neighborliness) spirit, the airline strives to make every journey pleasant.

Commitment to the Region
The company's mission goes beyond simple transportation; it aims to facilitate economic exchange and cultural connection within the West African Economic and Monetary Union (UEMOA) zone. By maintaining consistent schedules and focusing on customer satisfaction, Air Burkina continues to be a preferred choice for regional travel, reinforcing its status as a pillar of aviation in the sub-region.

Air Burkina operates primarily within West Africa and does not currently maintain a permanent local office or dedicated station in the United Arab Emirates. Travelers in the UAE needing assistance with reservations, ticket changes, or flight information are advised to contact the airline's headquarters directly or manage their bookings through the official online channels.

Official Website
For the most direct service, including flight bookings and schedule checks, visit the official website: www.air-burkina.com.

• Official Website: www.air-burkina.com
• Customer Service (International): +226 25 49 23 25 (Headquarters)
• Ticket Booking (International): +226 25 49 23 43
• Email: callcenter@airburkina.bf
• Mobile App: Not currently available; please use the mobile-friendly website.

Social Media
The airline shares updates and announcements through its official social media channels. You can typically find them by searching for "Air Burkina Officiel" on these platforms:

• Facebook
• LinkedIn

Local Offices in United Arab Emirates
There are currently no direct sales offices or airport counters for Air Burkina in Dubai, Abu Dhabi, or other emirates. All inquiries should be directed to the international customer service center in Ouagadougou.

Planning your trip with Air Burkina requires knowing what you can bring along. The airline offers generous baggage allowances tailored to the needs of travelers across West Africa, ensuring you can carry both essentials and gifts comfortably. Whether you are flying for business or leisure, understanding the specific limits for your ticket class will help ensure a smooth check-in process.

Carry-On Baggage Allowance
Passengers flying with Air Burkina are entitled to carry hand luggage on board, subject to space availability in the overhead compartments or under the seat.

• Allowance: Generally, passengers are allowed one piece of cabin baggage with a maximum weight of 10 kg.
• Dimensions: The total dimensions (length + width + height) should typically not exceed 115 cm (55 x 35 x 25 cm).
• Personal Items: In addition to the standard carry-on, you may usually bring one small personal item such as a handbag, laptop bag, or camera case.

Checked Baggage Limits
Air Burkina typically operates on a weight concept for checked baggage, allowing passengers to distribute their allowance across multiple bags as long as the total weight does not exceed the limit for their class.

• Economy Class: The standard allowance is typically 30 kg.
• Business Class: The standard allowance is increased to 40 kg.
• Infants: Passengers traveling with infants (under 2 years) are usually entitled to a baggage allowance of 10 kg plus a collapsible stroller.

Excess Baggage Fees
If your luggage exceeds the free allowance, excess baggage fees will apply. These charges are calculated per kilogram and vary depending on your route and destination zones. It is highly recommended to pay for extra luggage in advance if you know you will be overweight, although payments can also be made at the airport check-in counters. Rates are set in the local currency (CFA Francs) or equivalent.

Special Baggage and Sports Equipment
Travelers wishing to transport special items such as musical instruments, golf clubs, or other sports equipment should declare these items at the time of booking.

• Sports Equipment: Generally treated as part of your free baggage allowance. If the weight exceeds the allowance, normal excess baggage rates usually apply.
• Musical Instruments: Small instruments may be carried in the cabin if they fit within the hand luggage dimensions. Larger instruments must be checked or, in some cases, may require booking an extra seat (contact the airline in advance).
• Fragile Items: Always ensure special items are packed in hard-shell cases to prevent damage.

Restricted and Prohibited Items
For the safety of all passengers, strict regulations apply to what can be packed.

• Prohibited in all luggage: Explosives, compressed gases, flammable liquids (petrol, paint thinners), and corrosives.
• Prohibited in Checked Baggage: Lithium batteries (loose), electronic cigarettes, and valuables such as money, jewelry, and important documents. These must be in your carry-on.
• Restricted Liquids: In carry-on baggage, liquids, gels, and aerosols must be in containers of 100ml or less, placed in a clear, resealable plastic bag.

Packing Tips for Your Journey
To make your travel experience with Air Burkina as pleasant as possible:

• Label Your Bags: Clearly attach a tag with your name, phone number, and email address to the outside and inside of your checked luggage.
• Secure Fragile Items: West African airports can be busy; wrap fragile souvenirs securely in clothing.
• Keep Essentials Close: Pack medication, travel documents, and a change of clothes in your hand luggage in case of any unexpected delays.

Traveling with your furry companions is possible on Air Burkina, as the airline understands that pets are often considered part of the family. Whether you are relocating or taking a long holiday, the carrier provides options to transport dogs and cats safely, ensuring they reach their destination with care and comfort. Depending on the size and weight of your animal, there are three primary ways to travel.

In Cabin (Carry-on)
Small pets may accompany you in the passenger cabin, allowing them to stay close throughout the journey. This option is strictly regulated to ensure the comfort of all passengers.

• Carrier Dimensions: The container must be small enough to fit comfortably under the seat in front of you (typically not exceeding 55 x 35 x 25 cm).
• Maximum Weight: The total weight of the pet and the carrier combined must not exceed 5 kg to 8 kg (varies by aircraft type).
• Allowed Animals: Generally restricted to small dogs and domestic cats.
• Limit: Usually one pet container is permitted per passenger.

In Cargo Hold (Checked Baggage)
For animals that are too large for the cabin, travel in the ventilated cargo hold is the standard solution. Your pet will travel on the same flight as you as checked baggage.

• Container Requirements: Pets must be transported in an IATA-approved hard plastic or fiberglass crate. The container must be escape-proof, leak-proof, and large enough for the animal to stand, turn around, and lie down naturally.
• Weight and Size: Suitable for medium to large pets. Very heavy animals may need to be shipped as cargo.
• Conditions: The hold is pressurized, but temperature restrictions may apply during extreme weather to ensure animal safety.
• Documentation: The container must be clearly labeled with your contact details and the animal's information.

As Cargo (Freight)
This option is intended for very large animals, unaccompanied pets, or when traveling to countries with strict import regulations that require manifest cargo entry.

• Requirement: Mandatory for animals exceeding the weight limit for checked baggage or for species other than dogs and cats.
• Special Handling: These shipments are handled by the freight department and offer specialized tracking.
• Booking: Must be arranged separately through the airline's cargo department, often days in advance.

Required Documentation
To avoid delays or refusal of carriage, ensure you have all necessary paperwork ready before you arrive at the airport.

• Veterinary Passport: A valid pet passport containing identification details.
• Health Certificate: A sanitary certificate issued by a qualified veterinarian, typically dated within 3 days of departure.
• Vaccination Records: Proof of up-to-date vaccinations, with the Rabies vaccination being mandatory and valid (administered at least 30 days prior to travel but less than a year).
• International Permits: For travel between countries, specific import/export permits or blood titer tests may be required depending on the destination's regulations.

Service Costs
Transporting pets is not included in the free baggage allowance and is subject to a special fee.

• In-Cabin Fee: Usually charged as a fixed fee or based on the excess baggage rate for the total weight (pet + cage).
• Cargo Hold Fee: Typically calculated based on the weight of the animal and crate (Excess Baggage Rate) or a fixed flat rate per animal.
• Note: Prices vary significantly depending on the route and destination zone. Payment is generally made at the airport check-in counter.

Preparation Tips
Preparing your pet for the journey is key to a stress-free experience.

• Acclimatization: Let your pet get used to their travel crate weeks before the flight.
• Feeding: Feed your pet a light meal about 4 hours before departure to prevent motion sickness; keep them hydrated.
• Comfort: Place an absorbent mat and a familiar item, like a blanket or toy, inside the crate to reduce stress.
• No Sedation: It is generally recommended not to sedate animals as it can affect their breathing and temperature regulation at high altitudes.

Restrictions
Certain limitations exist to ensure safety and compliance with international aviation standards.

• Prohibited Breeds: Brachycephalic (snub-nosed) dogs and cats, such as Pugs, Bulldogs, and Persian cats, are often restricted from the cargo hold due to respiratory risks.
• Aggressive Animals: Animals showing aggressive behavior may be refused carriage.
• Young Animals: Puppies and kittens under a certain age (usually 3 months) are generally not accepted.
• Service Animals: Guide dogs accompanying passengers with disabilities are typically exempt from weight limits and fees but require prior notification.

Important Recommendation
Animal transport regulations can change and depend heavily on the specific aircraft type operating your route. You must contact Air Burkina customer service or their local sales office at least 48 to 72 hours before your flight to confirm your booking and verify the latest requirements.

Loyalty Program

Make the most of your travels across West Africa by joining Celestars, the frequent flyer program designed to reward Air Burkina's most loyal passengers. This program allows travelers to earn recognition and value for every journey, transforming routine trips into opportunities for exclusive privileges and savings.

Membership Tiers
The program is structured into distinct levels, rewarding you more as you fly more frequently. Each tier unlocks specific advantages designed to smooth your journey through the region's airports.

• Ivory (Entry Level): The starting tier where you begin accumulating points immediately upon enrollment.
• Silver: Unlocks priority check-in services and provides a bonus on miles earned per flight.
• Gold: Offers premium benefits such as access to airport lounges and a generous extra baggage allowance.

Earning Miles
Accumulating miles is straightforward and focused primarily on your travel activity.

• Air Burkina Flights: Earn points based on the distance flown and the booking class of your ticket.
• Route Bonuses: Frequent travel on key routes like Ouagadougou to Abidjan may yield faster accumulation.
• Promotions: Look out for special seasonal offers that provide double or triple miles for limited periods.

Redeeming Miles
Your accumulated points can be converted into tangible travel benefits, helping you save on future expenses.

• Award Tickets: Exchange miles for free flights to destinations such as Bamako, Dakar, or Lome.
• Excess Baggage: Use your balance to pay for extra weight, a valuable option for shoppers and traders.
• Upgrades: Redeem points to move from Economy to Business Class on eligible flights.
• Service Fees: In some cases, points can be used to cover change fees or other administrative costs.

Alliance Membership
Air Burkina is not currently a member of a global airline alliance like Star Alliance or SkyTeam. However, it maintains strong regional cooperation and interline agreements to facilitate travel across West Africa, ensuring your loyalty is recognized on its extensive sub-regional network.

How to Join
Becoming a member is simple and free. You can complete the registration form available on the official Air Burkina website or sign up at any Air Burkina sales agency or airport counter before your next flight.

Service Classes and Onboard Experience

Flying with Air Burkina is about more than just reaching a destination; it is an experience rooted in the traditional hospitality of the Sahel. As the "Wings of Burkina Faso," the airline strives to make every passenger feel like a guest of honor, offering a service philosophy known locally as "Bon voisinage" or Good Neighborliness. Whether you are traveling on a short domestic hop or a regional flight across West Africa, you can expect a warm welcome and attentive care.

Business Class (Classe Affaires)
For travelers seeking extra comfort and efficiency, Business Class offers a premium experience tailored to professionals and those desiring more privacy.

• Priority Services: Enjoy dedicated check-in counters and priority boarding, allowing you to breeze through the airport formalities.
• Lounge Access: Business Class passengers typically have access to VIP lounges at Ouagadougou and other major airports in the network, providing a quiet space to relax or work before departure.
• Onboard Comfort: Seating in the forward cabin provides extra legroom and a quieter atmosphere. You will receive personalized attention from the cabin crew throughout the flight.
• Dining: Enjoy an enhanced meal service featuring a selection of high-quality dishes, often blending international tastes with local flavors, accompanied by a range of beverages.

Economy Class (Classe Économique)
Air Burkina’s Economy Class is designed to provide value without compromising on comfort. It remains a popular choice for leisure travelers and families visiting the region.

• Seating: The fleet, primarily consisting of modern regional jets, offers comfortable seating configurations. On many of their aircraft, the layout ensures reasonable legroom and width, making even regional journeys pleasant.
• Hospitality: The cabin crew is renowned for their friendliness and professionalism, ensuring that your needs are met with a smile.
• Refreshments: Even on short flights, passengers are treated to complimentary catering, distinguishing the airline from many low-cost competitors.

In-Flight Dining
Hospitality in West Africa often revolves around food, and Air Burkina upholds this tradition. Unlike many carriers that have switched to buy-on-board models for short sectors, the airline continues to offer complimentary service.

• Meals and Snacks: Depending on the route and time of day, you may be served a fresh sandwich, a savory pastry, or a hot meal on longer sectors.
• Beverages: A selection of complimentary soft drinks, juices, water, and hot beverages (coffee and tea) is available to all passengers.

Entertainment and Amenities
While the regional jets may not feature individual seat-back screens, the flight experience is designed to be relaxing.

• In-Flight Magazine: Passengers can browse the airline’s magazine, which features articles on regional culture, business news, and travel tips for destinations like Abidjan and Dakar.
• Views: Flying at regional altitudes often offers stunning views of the changing West African landscapes, from the lush coastlines to the golden hues of the Sahel.

Special Services
Air Burkina is committed to making travel accessible and convenient for everyone.

• Unaccompanied Minors (UM): The airline offers a dedicated service for children traveling alone, ensuring they are supervised and cared for from check-in until they are handed over to their guardian at the destination.
• Passengers with Reduced Mobility: Assistance is available for passengers requiring wheelchairs or help boarding. It is recommended to request these services at least 48 hours in advance to ensure a smooth experience.
• Expectant Mothers: Pregnant women are welcome onboard up to a certain stage of pregnancy (usually up to 32-36 weeks), provided they carry a medical certificate confirming fitness to fly.

Air Burkina serves as a vital connector in West Africa, operating a focused network of flights centered around its hub in Ouagadougou. The airline facilitates regional travel by linking major administrative and commercial capitals, ensuring reliable access to destinations across the Sahel and the coast.

Booking a flight with Air Burkina (2J) can be a seamless experience if you plan ahead. To secure the best fares, travelers are advised to book their tickets at least 3 to 4 weeks prior to the departure date. Prices often fluctuate based on demand, so flexibility with your travel dates can be advantageous. Flying mid-week, particularly on Tuesdays or Wednesdays, is often cheaper than weekend travel, allowing you to save significantly on your journey across West Africa.

To find the most attractive deals and promotions, it is recommended to regularly check the airline's official website. Air Burkina occasionally releases special offers for popular regional routes. Whether you are planning a trip to the airline's hub in Ouagadougou or flying to destinations like Abidjan or Bamako, subscribing to the airline's newsletter can keep you informed about seasonal discounts and limited-time sales.

Maximizing convenience begins with the check-in process. Air Burkina offers online check-in services, typically opening 24 hours before the scheduled departure. Utilizing this feature allows you to avoid long queues at the airport and print your boarding pass or save it to your mobile device in advance. If you are traveling with luggage, look for the dedicated baggage drop-off counters at the airport to expedite your movement through the terminal.

For a more comfortable flight, consider selecting your seat during the booking or online check-in phase. Early seat selection ensures you can choose between a window seat to enjoy the views of the Sahel or an aisle seat for easier access. This is particularly helpful on busier routes, such as flights to Dakar or Niamey, where preferred seating might fill up quickly.

Finally, safeguard your trip by purchasing comprehensive travel insurance. While Air Burkina strives for reliability, having insurance covers unforeseen events such as medical emergencies, lost baggage, or unexpected flight changes. Additionally, keeping a digital copy of your ticket or utilizing the airline's mobile-friendly website on your smartphone allows you to manage your itinerary and access important travel details with ease.

History and Development

The story of Air Burkina is deeply intertwined with the aviation history of West Africa. Established in March 1967 under the name Air Volta, the airline was created to provide essential connectivity for the landlocked nation then known as Upper Volta. In its early years, the carrier focused on linking the capital with remote regions of the country and neighboring states, playing a crucial role in overcoming geographical isolation and fostering economic exchanges.

Evolution of Identity and Ownership
A significant turning point occurred in 1984 when the country adopted its new name, Burkina Faso. In a move to reflect this new national identity, the airline was rebranded as Air Burkina. For decades, it operated as a state-owned entity, but the turn of the millennium brought major structural changes. In 2001, the airline was partially privatized, joining the Celestair group alongside other regional carriers. This partnership with the Aga Khan Fund for Economic Development (AKFED) marked a period of modernization, technical upgrades, and improved management standards.

Fleet Modernization and Expansion
Throughout its history, the airline has adapted its fleet to meet the demands of regional travel. Initially operating smaller propeller aircraft suitable for short domestic hops, the carrier eventually transitioned to the jet age. The introduction of the Fokker 28 and later the McDonnell Douglas MD-87 allowed for increased passenger capacity and range. In more recent years, Air Burkina has shifted its strategy towards modern efficiency by incorporating Embraer regional jets into its fleet. These aircraft are ideally suited for its network, balancing comfort with the economics of short-to-medium haul flights.

Strategic Route Growth
From its hub in Ouagadougou, the airline has steadily expanded its footprint. While it maintained domestic links to Bobo-Dioulasso, the primary focus shifted to establishing a robust regional network. Key routes were launched to connect major West African economic centers, including the busy corridor to Abidjan and the vital commercial link to Lome. The network grew to encompass the Sahelian capitals, with frequent services to Bamako and Niamey, as well as coastal destinations like Accra and Dakar.

Recent Developments
In 2017, the management of Air Burkina returned to the hands of the Burkinabé government, ending the privatization era. This move was aimed at securing the airline's future and reinforcing its status as a national instrument of sovereignty and development. Today, the carrier continues to innovate by enhancing its digital services and refining its schedule to better serve business travelers and the diaspora, maintaining its reputation as one of the oldest and most resilient airlines in the sub-region.