Support

Danish Air Transport

About the Airline

Danish Air Transport, widely known by its abbreviation DAT, is a dynamic aviation company that has evolved from a cargo carrier into a prominent passenger airline serving routes across Europe. Established with a passion for aviation, the airline prides itself on flexibility, operating a mix of scheduled regional flights, charter services, and ad-hoc contracts with a distinctive personal touch. Travelers flying with DAT often appreciate the airline's colorful fleet and its commitment to connecting both major hubs and smaller, remote communities. Whether providing essential daily commutes in Scandinavia or leisure flights to the Mediterranean, DAT maintains a strong focus on reliability, punctuality, and friendly service.

IATA Code DX
ICAO Code DTR
Headquarters Vamdrup, Denmark
Year Founded 1989
Main Hub Oslo
Destinations 20+
Fleet Size Approx. 20 aircraft

History and Operations
Founded in 1989, Danish Air Transport began its journey as a freight carrier before expanding into passenger transport. Over the decades, the company has grown significantly, often stepping in to operate vital "Public Service Obligation" (PSO) routes that ensure smaller regional airports remain connected to larger international hubs. Today, the airline plays a crucial role in the transport infrastructure of Denmark and Norway, while also maintaining a presence in Germany and Italy. Their operational model is highly versatile, allowing them to adapt quickly to market demands, ranging from scheduled domestic hops to contract flying for other major carriers.

Fleet and Safety
The DAT fleet is designed for versatility, primarily consisting of ATR 42 and ATR 72 turboprop aircraft, which are ideal for short-haul regional routes and airports with shorter runways. For longer sectors and charter operations, the airline utilizes Airbus A320 family aircraft, offering greater capacity and range. Safety is a paramount core value for the airline, which operates in full compliance with the rigorous standards set by the European Union Aviation Safety Agency (EASA). This commitment ensures that passengers enjoy a safe and secure journey every time they board.

Key Destinations and Connectivity
From its operational base in Oslo, Danish Air Transport provides essential links to various Norwegian towns, such as the historic mining town of Roros. In addition to its Scandinavian network, the airline serves specific regional markets in Central Europe. Travelers can find convenient connections within Germany, such as the route between Munich and Paderborn, or flights departing from the vibrant capital of Berlin. The airline also connects passengers to major hubs like Copenhagen and Hamburg, facilitating seamless travel across the region.

Contact Information

For travelers located in the United Arab Emirates, contacting Danish Air Transport (DAT) typically involves reaching out to their international headquarters in Denmark. As the airline focuses primarily on European regional routes, it does not currently maintain a local office in the UAE. It is recommended to use the official website or email for inquiries to avoid international calling charges, or call the main support line if urgent assistance is required.

Official Website
Travelers can manage bookings, check flight statuses, and find the most up-to-date announcements on the airline's main portal: www.dat.dk (English version available).

Customer Service Contacts
Since there is no dedicated support center in the United Arab Emirates, please use the international contact details listed below. English is widely spoken by the support team.

  • Customer Service & Ticket Booking: +45 76 92 30 40
  • Email Support: kundeservice@dat.dk
  • Claim & Feedback: Accessible via the "Contact" section on the official website

Social Media
For quick updates and informal queries, you can follow Danish Air Transport on their official social media channels:

  • Facebook: facebook.com/dat.dk
  • Instagram: instagram.com/flydat
  • LinkedIn: linkedin.com/company/danish-air-transport

Office Locations
Danish Air Transport does not operate a local ticketing office or airport desk in the United Arab Emirates. Correspondence should be directed to their headquarters:

  • Headquarters Address: Danish Air Transport A/S, Lufthavnsvej 7A, 6580 Vamdrup, Denmark

Support Hours
The customer service center generally operates during European business hours. Please consider the time difference between the UAE and Denmark (Central European Time) when calling.

  • Monday - Friday: 08:00 – 16:00 (CET)
  • Weekends & Holidays: Hours may vary; check the website for specific holiday schedules.

Baggage Policy

Planning your journey with Danish Air Transport (DAT) involves knowing exactly what you can bring along. Whether you are flying on a short regional hop between Munich and Paderborn or a longer charter flight, understanding the baggage policies ensures a smooth airport experience. The airline offers flexible options tailored to different travel needs, from light commuters to holidaymakers carrying sports gear.

Carry-on Baggage Allowance
All passengers flying with DAT are entitled to bring cabin baggage on board. The standard allowance permits one piece of carry-on luggage with a maximum weight of 8 kg. The dimensions must not exceed 50 x 40 x 25 cm, including wheels and handles. This ensures the bag fits comfortably in the overhead compartment or under the seat in front of you. In addition to the main carry-on item, passengers may often bring a small personal item, such as a laptop bag or a small handbag, provided it fits within the strict space limitations of the aircraft cabin, particularly on the smaller ATR turboprop planes.

Checked Baggage Limits
Your checked baggage allowance depends on the type of ticket you have purchased. It is essential to check your specific fare conditions on your booking confirmation.

  • Standard Economy Tickets: Typically include one checked bag weighing up to 23 kg.
  • Flexible/Plus Fares: May offer an increased allowance or additional pieces.
  • Light/Promo Fares: Some lower-cost ticket types may not include checked baggage, requiring you to purchase it as an add-on.
  • Infants: Passengers traveling with infants (under 2 years) are usually allowed one piece of checked baggage (often up to 10 kg) and a collapsible stroller or pram free of charge.
Please note that for health and safety reasons, no single piece of luggage can weigh more than 32 kg.

Excess Baggage Fees
If your luggage exceeds the weight or quantity limits included in your ticket, excess baggage fees will apply. Danish Air Transport charges for overweight items and extra bags. It is significantly cheaper to purchase extra baggage allowance online via the airline’s website prior to your departure rather than paying at the airport check-in counter. Fees vary depending on whether the flight is domestic or international.

Special Baggage: Sports Equipment and Instruments
DAT welcomes passengers traveling with special items, but these require advance preparation and payment.

  • Sports Equipment: Items such as skis, golf bags, bicycles, and diving gear can be transported in the hold. Due to limited cargo space on smaller aircraft, you must reserve space for these items in advance. Fixed fees apply per item per flight.
  • Musical Instruments: Small instruments that fit within the carry-on dimensions can be taken into the cabin as your hand luggage. Larger instruments, like cellos or guitars, may require booking an extra seat or must be checked in as special cargo in a hard-shell case to prevent damage.
  • Weapons: Transportation of sporting weapons/firearms requires prior approval and strict adherence to safety regulations and paperwork.

Restricted and Prohibited Items
To ensure safety, certain items are strictly prohibited or restricted.

  • Prohibited in all baggage: Explosives, compressed gases, flammable liquids, oxidizers, and toxic substances.
  • Restricted to Carry-on: Lithium batteries, power banks, and electronic cigarettes must be packed in your cabin bag and never in checked luggage.
  • Liquids: For carry-on bags, liquids must be in containers of 100 ml or less, placed in a single transparent, resealable 1-liter plastic bag.

Tips for Efficient Packing
To make your travel with Danish Air Transport as stress-free as possible, consider these tips:

  • Measure and Weigh: Use a luggage scale at home to avoid surprise fees at the airport.
  • Pack Essentials in Carry-on: Keep medication, travel documents, keys, and valuables in your hand luggage.
  • Label Your Bags: Place a tag with your name and phone number on the outside and inside of your checked luggage.
  • Soft Shell Bags: If flying on smaller regional aircraft, soft-shell bags are often easier to stow than rigid hard-shell suitcases.

Pet Travel Rules

Pet Travel Policy

Traveling with pets on Danish Air Transport (DAT) is designed to be a seamless and welcoming experience for both you and your furry companions. The airline generally accepts cats and dogs on their flights, ensuring they can accompany you on your journey whether you are flying domestically or internationally. To ensure a smooth trip, it is essential to book your pet's ticket in advance due to limited capacity on board.

Transport Options

In cabin (carry-on)
For smaller pets, traveling in the cabin is the most comfortable option, allowing them to stay close to you throughout the flight.

  • Carrier dimensions: The carrier must be soft-sided and flexible, typically not exceeding 50 x 40 x 25 cm to fit comfortably under the seat in front of you.
  • Maximum weight: The total weight of the pet and the carrier combined must not exceed 8 kg.
  • Allowed pet types: Generally restricted to cats and dogs.
  • Breed restrictions: No specific breed restrictions for cabin travel, provided the animal fits comfortably in the carrier.
  • Limit per passenger: Usually one pet container per passenger is allowed.

In cargo hold (checked baggage)
Animals that exceed the weight or size limits for the cabin must travel in the ventilated cargo hold.

  • Container requirements: Pets must travel in a rigid, IATA-approved transport crate (fiberglass or hard plastic) that allows the animal to stand up, turn around, and lie down naturally.
  • Weight and size limits: While limits vary by aircraft type, the crate and pet must generally stay within standard checked baggage dimensions; very large crates may not fit on smaller ATR aircraft.
  • Temperature restrictions: For safety, pets may not be accepted if weather conditions at departure or arrival airports are too extreme (too hot or too cold).
  • Required documentation: A "Live Animal" label must be affixed to the container, along with contact details.

As cargo (for large animals)
In certain situations, pets must be shipped as cargo rather than checked baggage.

  • When required: This option is necessary for very large animals, unaccompanied pets, or when flying to countries with strict import regulations that mandate cargo entry.
  • Special requirements: The transport cage must be secure, leak-proof, and meet strict IATA Live Animals Regulations.
  • Booking procedure: These arrangements are typically made through a freight forwarder or the airline’s cargo department separate from passenger reservations.

Required Documentation

To avoid delays or refusal at the airport, ensure you have all necessary paperwork ready before arriving at the terminal.

  • Veterinary Passport: A valid EU pet passport (or equivalent for non-EU travel) identifying the animal.
  • Health Certificate: A statement from a veterinarian confirming the animal is fit for travel, usually issued within a specific timeframe before the flight (often 24-48 hours).
  • Vaccinations: Proof of up-to-date vaccinations, with a specific emphasis on the Rabies vaccine, which must be administered at least 21 days prior to travel.
  • ID Microchip: The animal must be identified by a readable microchip or a clearly readable tattoo (if applied before July 2011).
  • International Certificates: Specific import/export permits may be required depending on the destination country.

Service Costs

Traveling with a pet incurs an additional fee, which is not included in the standard ticket price.

  • In-cabin fee: Approximately DKK 200 - 300 (approx. €27 - €40) per leg for domestic or regional flights.
  • Cargo hold fee: Approximately DKK 400 - 600 (approx. €55 - €80) per leg, depending on the size of the crate.
  • Note: Prices are indicative and may vary based on the specific route, such as flights from Oslo, and currency exchange rates at the time of booking.

Preparation Tips

A little preparation goes a long way in ensuring your pet remains calm and comfortable.

  • Carrier requirements: Purchase the carrier weeks in advance and let your pet get used to it at home.
  • Feeding: Feed your pet a light meal about 4 hours before departure to prevent motion sickness; offer water right up until the flight.
  • Stress reduction: Place a familiar blanket or toy inside the carrier to provide a sense of security; avoid sedation unless explicitly recommended by a vet.

Restrictions

For the safety of all passengers and animals, certain restrictions apply.

  • Prohibited breeds: Some snub-nosed (brachycephalic) breeds like Pugs or Bulldogs may be restricted from the cargo hold due to potential breathing difficulties at high altitudes.
  • Prohibited animals: Rodents, reptiles, and exotic animals are generally not permitted in the cabin.
  • Exceptions: Certified service dogs are typically allowed in the cabin free of charge, provided they are pre-registered and harnessed.

Important: Pet travel rules and import regulations can change frequently. We strongly recommend contacting Danish Air Transport customer service directly at least 48 hours before your flight to confirm availability and specific requirements for your route.

Loyalty Program

Loyalty Program: DAT Travel Passes

Danish Air Transport (DAT) prioritizes simplicity and immediate value over complex point-collection schemes. Instead of a traditional frequent flyer program with miles, the airline rewards its loyal customers through a practical Travel Pass System (Multi-Trip and Monthly Passes), which offers substantial savings and elite-level flexibility for travelers flying frequently on specific regional routes.

Membership Levels & Pass Types

DAT does not utilize standard tiers like Silver or Gold. Instead, your "status" and benefits are determined by the type of pass you hold, which grants perks similar to elite tiers on other carriers.

  • Standard Traveler: The entry-level option for tourists booking single trips; includes standard baggage (usually 23 kg) and basic fare conditions.
  • Multi-Trip Card Holder: Equivalent to a "Frequent Flyer" tier; offers discounted fixed rates for bundles of 10 or 20 flights and includes high-priority flexibility (free changes).
  • Monthly Pass Holder: The top-tier option for "Commuters"; grants unlimited travel on a specific route for 31 days with "Full Flex" terms and guaranteed baggage allowances.
  • Corporate Partner: Specialized agreements for businesses that provide volume-based benefits and transferable tickets for employees.

Earning Value & Discounts

Rather than earning points to use later, the DAT program delivers "earnings" in the form of immediate upfront discounts.

  • Flight Savings: Purchasing a Multi-Trip Card typically secures a discount of 20-30% per ticket compared to standard spot prices.
  • Credit Cards: There are no co-branded cards to earn miles; simply use your preferred payment method to purchase passes.
  • Everyday Purchases: The program is strictly flight-centric and does not accrue points from grocery or retail partners.
  • Partner Services: While miles are not earned, the airline's website offers integrated booking portals for hotels and car rentals.

Redeeming Your Passes

Redemption is designed to be seamless and instant, avoiding the common frustrations of limited award seat availability.

  • Award Flights: One "clip" from your Multi-Trip Card redeems one one-way flight on your designated route.
  • Last-Minute Access: Pass holders can redeem clips for seats right up to the time of departure, provided there is space on the aircraft.
  • Upgrades: As most DAT flights operate with a single-class service, upgrade redemptions are not applicable.
  • Flexibility: Redeeming a clip automatically grants "Full Flex" conditions, allowing you to change or cancel bookings without penalties.

Alliance Membership & Partners

Danish Air Transport operates as an independent regional airline and is not a member of global alliances like Star Alliance or SkyTeam. However, they facilitate global connectivity through specific agreements.

  • Alliance Status: Independent.
  • Interline Partners: Key partners include SAS, Finnair, Emirates, and Qatar Airways.
  • Connectivity: These agreements allow for single-ticket itineraries where your baggage is checked through from a DAT flight (e.g., from Oslo) to a connecting partner flight.

How to Join

Joining the program is as simple as purchasing a product rather than registering for an account.

  • Step 1: Navigate to the "Multi-trip and Monthly passes" section on the official DAT website.
  • Step 2: Select your frequent route (e.g., Munich to Paderborn).
  • Step 3: Purchase your chosen pass bundle online to receive your login credentials and start booking immediately.

Services & Classes

Flying with Danish Air Transport (DAT) is an experience defined by Scandinavian efficiency, warm hospitality, and a straightforward approach to air travel. As a regional carrier connecting major hubs like Oslo with smaller communities, the airline focuses on providing a reliable and comfortable service tailored to short-haul journeys. While it may not offer the lie-flat luxury found on long-haul international giants, passengers can expect a high standard of cleanliness, punctuality, and friendly attentiveness from the crew.

Cabin Classes and Fares
DAT primarily operates a Single-Class Economy configuration across its fleet, particularly on its regional ATR turboprop aircraft. The airline does not feature a separate Business or First Class cabin with physical dividers. However, the service is differentiated by ticket type, catering to both budget-conscious tourists and business commuters.

  • Economy / Low Fare: Designed for the traveler who needs to get from A to B efficiently. These tickets offer a comfortable seat and standard service but may have restrictions on changes and baggage.
  • Flex / Premium Fares: Ideal for business travelers. While the seating remains the same, these fares often include perks such as complimentary checked baggage, full flexibility to change bookings, and, at select airports, access to Fast Track security and business lounges.

Seat Configuration and Comfort
The onboard experience depends largely on the aircraft type serving your route.

  • ATR 42 / 72 Fleet: On these turboprop planes, seating is arranged in a 2-2 configuration. This layout is popular among couples and solo travelers alike, as it means there are no middle seats—every passenger enjoys either a window or an aisle seat. The seats are typically upholstered in dark leather, offering reasonable legroom for flights that usually last under two hours.
  • Airbus A320 Family: On longer charter routes or high-demand sectors, you may fly on an Airbus jet with a standard 3-3 configuration. These aircraft offer a quieter cabin environment and slightly more overhead storage space compared to the smaller turboprops.

In-Flight Dining
Danish Air Transport offers a service model adapted to the length of the flight.

  • Regional Scheduled Flights: On domestic Danish or Norwegian routes, service is quick and efficient. Passengers are often treated to complimentary coffee, tea, or water. A selection of snacks, sandwiches, and soft drinks is usually available for purchase from the onboard menu.
  • Charter / Longer Flights: On charter services flying to holiday destinations, a more substantial meal service may be included in your ticket or available for pre-order. It is advisable to check your specific booking details for meal inclusions.

Entertainment and Connectivity
As a regional airline operating relatively short sectors, DAT does not provide seatback entertainment screens or Wi-Fi connectivity. The "entertainment" is often the view itself; flying on a turboprop at lower altitudes offers stunning panoramas of the Scandinavian fjords and landscapes, such as the approach to Roros. Passengers are encouraged to bring their own devices, books, or download content prior to the flight. An in-flight magazine is typically available in the seat pocket, featuring airline news and travel inspiration.

Special Services
DAT is committed to making air travel accessible and convenient for everyone.

  • Children and Infants: Families are welcome onboard. Infants (under 2 years) travel on a parent's lap for a reduced fee. For children traveling alone, the airline offers an Unaccompanied Minor (UM) service, where ground staff and cabin crew ensure the child is supervised from check-in until they are handed over to the designated guardian at the destination.
  • Passengers with Reduced Mobility (PRM): Assistance is available for passengers requiring wheelchairs or help boarding. Due to the smaller size of the ATR aircraft, boarding is often via stairs, so it is critical to request assistance at least 48 hours in advance so a lift or ramp can be arranged.

Popular Destinations

Danish Air Transport maintains a robust network that connects key regional destinations across Europe with a special focus on Scandinavia. Operating primarily from its central hub in Oslo, the airline provides essential links to coastal communities and major cities, ensuring reliable and frequent service for both business and leisure travelers.

From To Flights per 3 weeks
Munich (MUC) Paderborn (PAD) 17
Oslo (OSL) Florø (FRO) 16
Berlin (BER) Suncheon (SCN) 15
Copenhagen (CPH) Rønne (RNN) 11
Oslo (OSL) Orland (OLA) 6
Hamburg (HAM) Suncheon (SCN) 4
Trapani (TPS) Pantelleria (PNL) 2
Harstad (EVE) Orland (OLA) 2
Oslo (OSL) Roros (RRS) 1

Booking Tips

To secure the best value when flying with Danish Air Transport, it is advisable to book your tickets well in advance. Prices often rise as the departure date approaches, so planning your trip a few weeks early can result in significant savings. Additionally, staying flexible with your travel dates can help you find cheaper fares; flights during the middle of the week are frequently more affordable than weekend departures.

Make the most of your journey by utilizing online check-in. This convenient service usually opens shortly before the flight, allowing you to select your preferred seat and avoid long queues at the airport. Whether you are departing from the main hub in Oslo or connecting through cities like Copenhagen and Berlin, having your boarding pass ready on your mobile device streamlines the entire process.

Finding the right seat can greatly enhance your travel experience. If you are flying on scenic routes, such as those to Roros or towards the islands, choosing a window seat allows you to enjoy the stunning views. Keep an eye on the airline's website for any seasonal promotions or deals, which can be an excellent way to explore new destinations for less.

Finally, always consider purchasing comprehensive travel insurance before you fly. This provides essential protection against unexpected cancellations, delays, or lost luggage, ensuring you can travel with peace of mind. If you are traveling light, remember to check the baggage allowance policies to avoid extra fees at the gate.

Company History

Founding and Early Years
Danish Air Transport (DAT) was established in 1989 as a dedicated cargo carrier. In its initial phase, the company focused primarily on transporting freight, utilizing a compact fleet to meet the logistical needs of the region. The airline's reliability and operational efficiency quickly earned it a solid reputation, laying the groundwork for its future transformation. What began as a small-scale operation transporting boxes and mail would eventually evolve into a significant player in the Scandinavian passenger aviation market.

Transition to Passenger Services
Recognizing the growing demand for regional connectivity, DAT expanded its operations to include passenger flights. This strategic shift marked a new era for the airline, as it began to bid for and operate "Public Service Obligation" (PSO) routes. These government-subsidized routes are vital for connecting remote communities to major urban centers, a niche where DAT excelled. The airline became a lifeline for many smaller towns in Denmark and Norway, ensuring that residents had consistent access to the wider world. Central to this expansion was the establishment of a strong operational base, with Oslo becoming a key hub for its Nordic network.

Fleet and Network Expansion
Over the decades, the airline diversified its fleet to accommodate different types of missions, ranging from short island hops to longer regional sectors. The introduction of ATR turboprops allowed for efficient service on shorter runways, while the addition of Airbus aircraft enabled the carrier to undertake charter operations and special contracts. The network grew to include not just essential domestic links but also vital connections between capital cities and regional outposts. A prime example of this connectivity is the route linking Copenhagen with the island destination of Rønne, demonstrating the airline's ability to maintain essential bridges across the region.

Modern Operations
Today, Danish Air Transport operates as a versatile airline that blends scheduled commercial flights with ad-hoc charter services. It has maintained its family-owned spirit, often characterized by a colorful fleet and a personal approach to service. The carrier continues to strengthen its presence in key European cities, including Berlin and Hamburg, while remaining true to its roots of serving smaller regional airports. This unique mix of flexibility and reliability has allowed the airline to navigate the changing aviation landscape for over 30 years, securing its position as a trusted regional partner.

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