The public transport system in Gorontalo is distinctively different from what travelers might encounter in major metropolitan areas. There are no subways, trams, or large city bus networks operating within the city center. Instead, the transportation landscape is informal, flexible, and dominated by smaller vehicles that navigate the streets with ease. For tourists, getting around is generally straightforward, provided you are comfortable with a more hands-on approach to hailing rides and negotiating fares.
The undisputed king of the road in this city is the Bentor (motorized pedicab). These unique vehicles are a hybrid of a motorcycle and a carriage, where the passenger sits in a cabin at the front while the driver steers from behind. They function essentially as taxis, offering door-to-door service to any destination within the city. You can find them on nearly every street corner, and they are the most convenient way to travel short to medium distances. While they are a fun and breezy way to see the sights, they do not operate on fixed routes or schedules.
For those looking for a fixed-route option, Mikrolets (public minibuses) are available, though they are less prominent here than in other Indonesian cities. These blue or yellow vans ply specific routes connecting the city center with outlying districts and the ferry terminal. They are the most budget-friendly option, with set fares that are very low. However, there are no official maps or timetables; passengers simply wait by the roadside and flag one down, asking the driver if they are heading in the desired direction.
When it comes to payment, cash is the only accepted method for Bentors and Mikrolets. There are no travel cards, electronic passes, or tap-to-pay systems for public transit. It is crucial for tourists to carry small denominations of the local currency, as drivers often do not have change for large bills. For Bentors, the fare is not fixed and must be negotiated before you get in. A short trip within the city typically costs a modest amount, but prices can increase at night or for longer distances.
Modern ride-hailing apps, such as Grab and Gojek, have established a presence in Gorontalo. These apps offer a convenient alternative for those who prefer fixed pricing and the ability to book a car or motorcycle taxi without the need for negotiation. You can pay via the app or in cash. However, availability can sometimes be sporadic compared to larger cities, especially during heavy rain or late at night.
For travelers planning to explore attractions outside the city limits, such as the whale shark sites or remote beaches, renting a car is a popular alternative. Self-driving is less common due to local traffic habits; instead, most tourists opt to rent a car with a driver for a daily fee. This provides the freedom to create your own itinerary with the safety and local knowledge of a resident driver.
Operating hours for transport are generally aligned with the daily rhythm of the locals. Bentors and Mikrolets are most active from early morning until around 9:00 PM or 10:00 PM. After this time, finding a ride on the street becomes significantly harder, so if you are out late, it is advisable to have a ride-hailing app ready or arrange transport in advance.