Shopping in Kakamega offers a functional and authentic experience rather than a high-end luxury spree. The town serves as a commercial hub for the surrounding county, meaning you will find a mix of well-stocked modern supermarkets and vibrant open-air markets. While it lacks the sprawling mega-malls of Nairobi, it provides everything a traveler needs, from camping gear for forest excursions to fresh organic fruits and unique local handicrafts.
The main commercial activity is concentrated in the Town Center, particularly along the busy Canon Awori Street and the Kisumu-Kakamega Highway. This area is a hive of activity where hardware stores, banks, pharmacies, and clothing boutiques line the streets. It is the best place to take a casual walk, browse through small shops, and soak in the energetic atmosphere of the central business district.
For a more modern shopping experience, the town hosts a few shopping centers that cater to urban needs. Mega Mall, located on the outskirts along the road to Kisumu, is one of the largest retail spaces in the area. It houses a major supermarket chain, cafes, and several specialty shops, offering a convenient "one-stop" location for groceries and travel supplies. Another notable building is Ambwere Plaza in the town center, which is a landmark hosting various businesses and smaller retail outlets.
The true heart of Kakamega's commerce, however, lies in its traditional markets. The Kakamega Main Market is a must-visit for anyone wanting to see local life in action. Here, vendors display colorful pyramids of tomatoes, leafy indigenous vegetables, and grains. It is also a prime spot for "Mitumba" (second-hand clothes), where patient shoppers can find high-quality vintage items at bargain prices. If you are adventurous, a trip to the nearby Lubao Market on a Thursday offers a fascinating glimpse into a traditional weekly market, famous regionally for its trade and lively crowds.
When looking for souvenirs, the region offers distinct items that reflect the local culture. Look for Isukuti drums, which are central to the Luhya people's musical heritage; you can often find small, decorative versions perfect for carrying home. Traditional pottery and woven baskets are also popular. Additionally, due to the town's proximity to Kisii, you will frequently find beautifully carved soapstone sculptures depicting African wildlife and abstract family figures.
Most shops in the town generally open around 8:00 AM and close by 6:00 PM or 7:00 PM. However, major supermarkets and shopping centers often stay open until 8:30 PM or later. In terms of payment, Cash is the most widely accepted method, especially in markets and smaller stalls. The mobile money service M-Pesa is virtually ubiquitous and is often preferred over cash for its convenience and safety. Credit cards (Visa and Mastercard) are typically accepted only in large supermarkets, hotels, and established restaurants.
Regarding tax refunds, Kakamega does not have specialized tax-free shopping facilities or refund counters for tourists. The VAT refund system in Kenya is generally centralized at international departure points like Jomo Kenyatta International Airport, and it applies primarily to goods purchased from specific duty-free registered retailers, which are not common in this regional town.