Shopping in Kisoro is an authentic and grounded experience that reflects the town's rural charm and agricultural heritage. Unlike major cities with sprawling complexes, the retail scene here is intimate, bustling, and centered around local needs. Visitors will not find high-end luxury boutiques or international fashion chains; instead, the town offers a vibrant mix of roadside stalls, small family-run shops, and lively open-air markets. It is the perfect place to engage with friendly locals and purchase essential supplies or unique handmade crafts that directly support the community.
The main commercial activity is concentrated along the Main Street (the Kabale-Kisoro Road) and the streets immediately branching off the central roundabout. This area serves as the town's economic heartbeat, lined with general stores, pharmacies, and hardware shops. A stroll down this strip allows tourists to find supermarkets stocked with snacks, beverages, and basic toiletries suitable for trekking. It is a functional and easy-to-navigate district where everything is within walking distance.
Travelers expecting large modern shopping malls will not find them here. Kisoro does not have Western-style shopping centers or department stores. The closest equivalents are small "plazas" or arcades—multi-story buildings housing various independent shops selling electronics, fabrics, and shoes. These are strictly utilitarian and geared toward residents, but they can be useful if you need to replace a phone charger or buy a warm sweater for the chilly evenings.
The true highlight of the shopping experience is the Kisoro Central Market. This is the soul of the town, particularly on the designated market days of Monday and Thursday. On these days, the market spills over with energy as traders from surrounding villages and even across the borders of Rwanda and the DRC arrive to sell their wares. It is a sensory delight where you can navigate through piles of fresh tropical fruits, vegetables, second-hand clothing, and vibrant kitenge fabrics. It offers a fascinating glimpse into the daily life of the region.
For those looking to take a piece of Uganda home, the souvenir options are distinct and culturally significant. The region is famous for its intricate hand-woven baskets, known locally as agaseke. These are crafted with great skill by local women and make for beautiful, lightweight gifts. Other popular items include locally produced honey and packs of organic Arabica coffee grown on the fertile volcanic slopes nearby. You can also find simple wood carvings and walking sticks, often sold near the tourism centers or hotel lobbies.
Shops in Kisoro typically open around 8:00 AM and close by 6:00 PM or 7:00 PM. The market is liveliest in the mornings and tends to wind down by late afternoon. When it comes to payment, cash is king. Very few, if any, market stalls or small shops accept credit cards. The Ugandan Shilling (UGX) is the standard currency, and while some larger hotels might take US dollars, you will need local cash for all your shopping in town. Bargaining is expected in the markets and with street vendors, so feel free to negotiate politely.
Tax-free shopping and refund schemes are not available in Kisoro. The town operates on a traditional retail model, and tourists should not expect VAT refunds on purchases made here. The prices are generally very low compared to international standards, making the lack of tax incentives negligible for most visitors.