Fly Jinnah

Fly Jinnah is a breath of fresh air in Pakistan's aviation sector, offering travellers affordable yet comfortable flights. As a result of a collaboration between the prestigious Lakson Group and the experienced Air Arabia Group, this low-cost carrier has quickly gained passenger trust thanks to its modern approach to service. The airline aims to make air travel more accessible to a wider audience by connecting key cities within the country and establishing routes to popular international destinations. It is an excellent choice for those who value punctuality and reliability without wishing to overpay for unnecessary services.

History and Fleet Features

The airline commenced operations relatively recently but has already established itself as a reliable carrier. Thanks to its partnership with Air Arabia, Fly Jinnah utilizes proven international standards of safety and service. The company's fleet consists of modern Airbus A320 airliners, known for their efficiency and spacious cabins, providing comfortable legroom even in economy class.

Route Network and Key Destinations

Fly Jinnah's flight map covers both domestic and international flights. Within the country, the most in-demand route connects the capital with the largest economic hub — the city of Karachi. The airline also actively operates flights between Karachi and Pakistan's cultural centre — the city of Lahore. The schedule also includes flights to Quetta (from Islamabad and Karachi), as well as to the historic city of Peshawar (from Karachi).

On the international stage, the airline focuses on the Gulf countries. One of the key foreign destinations is Sharjah, with a high frequency of flights from Islamabad and Lahore. Additionally, the airline's aircraft fly to Dubai (from Lahore) and the capital of Bahrain — Manama. An important part of the network consists of flights to Saudi Arabia: pilgrims and business travellers can utilize direct flights to the cities of Jeddah, Dammam, and the kingdom's capital, Riyadh.

Service and Values

Fly Jinnah's mission is to provide quality service at a reasonable price. On board, passengers have access to the "SkyTime" streaming entertainment system, allowing them to watch movies and listen to music on their personal devices. The company places special emphasis on flight safety and crew training, adhering to strict international regulations.

Contacting Fly Jinnah representatives is quite simple: the carrier offers round-the-clock telephone support and an extensive network of sales offices in major cities across Pakistan. For resolving most issues, from booking tickets to managing baggage, it is most convenient to use the official website or mobile application.

Official Airline Website: www.flyjinnah.com

Contact Details

• Official Website: www.flyjinnah.com (online chat available)
• Customer Support (Call Centre): 021-111-000-035 (for calls within Pakistan)
• International Phone: +92 21 111 000 035 (for calls from abroad)
• Email: contactus@flyjinnah.com (or via the feedback form on the website)
• Mobile App: Fly Jinnah (available on the App Store and Google Play)

Social Media

The airline actively maintains pages on social networks, publishing news and special offers:

• Facebook
• Twitter (X)
• Instagram
• LinkedIn
• YouTube

Sales and Service Offices

If you require a personal consultation, you can visit one of the airline's offices in Pakistan (opening hours are usually from 09:00 to 17:30, breaks for Friday prayers may vary):

• Karachi (Head Office and Sales): Ground Floor, Tower A, Technology Park, Plot No-8, Shahrah-e-Faisal. There is also an office in DHA (South Park Avenue).
• Islamabad: Unit 1D, Block R, Jinnah Avenue, Blue Area.
• Lahore: G-10, Ground Floor, Siddiq Trade Center, 72 Main Boulevard, Gulberg.
• Peshawar: Shop No 17-18, Ground Floor, Cantt Mall, Sadar Road.
• Quetta: Office # 25-26, 2nd Floor, Gold City Shopping Mall, M.A Jinnah Road.

Emergency Support

The unified contact centre (+92 21 111 000 035) operates 24/7, providing support to passengers at any time of day, regardless of the time zone.

Please note: Contact details and office addresses may change. We recommend checking the latest information in the "Contact Us" section on the official airline website before visiting.

Fly Jinnah's baggage policy is flexible and follows a "pay for what you need" model. This allows passengers to independently choose the necessary baggage weight when booking a ticket, significantly saving on the flight if they are travelling light. Below are the main rules and allowances to help you prepare for your flight.

Hand Luggage Allowances

Every Fly Jinnah passenger is entitled to free hand luggage in the aircraft cabin. This is an excellent opportunity for those flying for a short business trip or a weekend getaway.

• Weight: The standard allowance is 10 kg.
• Dimensions: Bag dimensions must not exceed 55 cm x 40 cm x 20 cm (including wheels, handles, and side pockets).
• Stowage: Hand luggage must fit freely in the overhead bin.
• Additional Items: A small handbag or laptop bag that fits under the seat in front is usually allowed in addition to the main allowance, but it is recommended to clarify this at check-in.

Checked Baggage

Fly Jinnah offers the option to pre-pay for baggage depending on your needs. The weight category system allows you to choose the optimal limit and avoid overpaying for extra kilograms.

• Weight Selection: When booking a ticket or via the "Manage Booking" service, you can select a baggage allowance of: 23 kg, 30 kg, or 46 kg.
• Weight Limit per Piece: In accordance with international occupational health and safety regulations for handlers, the weight of a single suitcase must not exceed 32 kg. If your allowance is 46 kg, the baggage must be distributed across multiple bags.
• Infants: Passengers travelling with infants (under 2 years old) are usually provided with an additional baggage allowance, as well as the option to carry one collapsible stroller free of charge.

Excess Baggage and Fees

If the weight of your suitcase exceeds the pre-paid limit, an excess baggage fee will apply.

• Pre-booking: It is strongly recommended to pay for extra baggage in advance via the website or call centre. Airport rates are significantly higher than online rates.
• Payment at Airport: If you discover you are overweight only at the check-in counter, payment will be charged at current airport rates for each extra kilogram or for an additional piece of baggage.

Special Baggage

Special rules apply to the transport of non-standard items. Such equipment is not included in the standard free baggage allowance.

• Sports Equipment: Bicycles, golf bags, diving equipment, and skis require special processing. It is recommended to add them to your booking in advance for a separate fee.
• Musical Instruments: Small instruments can be carried in the cabin (if they fit hand luggage dimensions). Larger instruments (e.g., cellos) may require purchasing a separate seat in the cabin or checking them in as fragile cargo.

Prohibited and Restricted Items

For flight safety reasons, there are strict restrictions on the contents of checked and hand luggage.

• Strictly Prohibited: Explosives, flammable liquids (petrol, solvents), fireworks, poisons, radioactive materials.
• Lithium Batteries and Power Banks: Allowed for transport only in hand luggage. Checking them in is strictly prohibited due to fire risk.
• Liquids (for international flights): In hand luggage, liquids, gels, and aerosols must be in containers of no more than 100 ml each, packed in a single transparent re-sealable bag with a volume of no more than 1 litre.

Tips for Efficient Packing

• Weigh at Home: To avoid stress and extra costs at the airport, weigh your suitcases before leaving home.
• Labelling: Be sure to attach a tag with your name, phone number, and email address on the outside and place a copy inside the suitcase.
• Remove Old Tags: Always remove baggage tags and barcodes from previous trips so the sorting system does not send your luggage on an old route.
• Valuables: Always take money, documents, jewellery, and electronics with you in your hand luggage.

Rules for Transporting Animals

When planning a trip with a pet on Fly Jinnah flights, it is important to consider that the airline adheres to strict transport rules. Unlike many other carriers, Fly Jinnah generally does not permit the transport of domestic animals (such as cats and dogs) in the aircraft cabin or as part of the passenger's checked baggage. The company's policy aims to ensure maximum cabin comfort, so options for travelling with animals are limited to specific exceptions and special procedures.

Cabin Exception: Transporting Falcons

The only type of animal allowed for transport directly in the passenger cabin (as hand luggage) are falcons. This service is particularly relevant for flights connecting Pakistan with the Gulf countries.

• Prior Approval: Falcon transport requires mandatory prior approval from the airline when booking the ticket.
• Limits: The number of birds on board is strictly limited.
• Cost: This is a paid service. The rate is usually calculated as an excess baggage fee (often applying a multiplier, e.g., triple the rate), but the exact cost should be confirmed with the call centre.
• Conditions: Birds must be hooded and securely fastened to the owner's glove or in a special cage.

Transporting Cats and Dogs: Via Cargo Terminal Only

For owners of cats, dogs, and other domestic pets, the only possible way to transport them on Fly Jinnah flights is sending the animal via the Cargo service. In this case, the pet flies in a special compartment of the aircraft but is processed as cargo under a separate air waybill, not as passenger baggage.

• Processing Procedure: The animal must be handed over at the airport cargo terminal (for example, in major hubs like Islamabad or Karachi) several hours before the flight departure.
• Container Requirements: The owner is obliged to provide a cage that meets IATA standards. The container must be sturdy, ventilated, with a secure lock and a waterproof bottom. The size must allow the animal to stand up fully and turn around.
• Safety: Cargo compartments used for transporting live cargo are heated and pressurized, ensuring safe conditions for the flight.

Required Documents

To send an animal via Cargo or transport a falcon in the cabin, a full package of veterinary and accompanying documents is required.

• International Veterinary Passport.
• Vaccination Certificate: A valid rabies vaccination is mandatory (administered no less than 30 days and no more than 12 months before departure).
• Health Certificate: Issued by an authorized veterinary service before departure.
• Import Permits: For international flights (e.g., to Sharjah or other UAE cities), special import permits and antibody titre test results may be required.

Important: Air transport rules may change. We strongly recommend contacting the Fly Jinnah sales office or support team before purchasing tickets to confirm the possibility of sending your pet via Cargo and to find out the current rates for your specific route.

Passengers of Fly Jinnah can take advantage of AirRewards — one of the most generous and transparent loyalty programmes in the budget travel segment. Since Fly Jinnah is a joint venture with the Air Arabia Group, the programme unifies these airlines, offering travellers a convenient system for accumulating points that work like real currency (cashback) to pay for future trips.

Membership Tiers

Unlike traditional programmes with complex hierarchies, AirRewards is democratic and offers simple conditions for all members. Instead of hard-to-reach elite statuses, the programme focuses on functional membership categories:

• Individual Member: The basic level, available immediately after registration, allowing you to earn points for every dollar spent.
• Family Pooling: A unique opportunity to combine the points of up to 8 family members into a single "wallet" to quickly save up for a free ticket.

How to Earn Points

The point accrual system is based on the cost of services rather than flight distance, making it particularly rewarding. You earn points for everything you spend money on as part of your trip:

• Flight Payments: Points are awarded for purchasing tickets on any flights, for example, from the city of Karachi to Islamabad or Lahore.
• Ancillary Services: Points are awarded for paying for baggage, seat selection, and ordering meals on board.
• International Flights: Flights to popular destinations such as Sharjah or Jeddah yield a significant number of points.
• Partner Network: The ability to earn points when shopping with AirRewards partners (retail stores, hotels) in regions where Air Arabia operates.

How to Spend Points

The main advantage of AirRewards is the flexibility in using your savings. There are no restrictions on dates (blackout dates) or availability of special seats.

• Full or Partial Payment: You can pay for an entire ticket with points or just a part of it, paying the difference in cash.
• Payment for Any Services: Points can be used to pay not only for the flight but also for extra baggage or insurance.
• Any Time: Points can be used for flights on any day of the year, even during holidays.
• Instant Redemption: There is no need to save for years — you can spend points starting from your very next booking.

Alliance Participation

• Air Arabia Group: Fly Jinnah is not part of global alliances like Star Alliance, but is part of the Air Arabia ecosystem.
• Unified Network: AirRewards points are valid on flights of all airlines in the group, including Air Arabia (Sharjah, Abu Dhabi, Egypt, Morocco).

How to Join

• Visit the official Fly Jinnah website or download the mobile app.
• Select the AirRewards section and fill out a simple registration form.
• Registration is absolutely free and takes just a few minutes.
• Immediately after confirming your email, you will start earning points on all future bookings.

Fly Jinnah operates on a budget carrier (low-cost) model, which implies a simple and clear service structure. The company's main goal is to offer the best value for money. Here you will not find a division into business and first class; however, the single standard adopted on board ensures a level of comfort that often exceeds expectations for economy class travel.

Class of Service and In-Flight Comfort

All airline aircraft feature a single-class layout — Economy. Despite its budget status, Fly Jinnah boasts one of the most spacious cabins in its segment. The fleet consists of Airbus A320 airliners with a 3-3 seat configuration.

• Legroom: The carrier's main advantage is the generous seat pitch (distance between rows), which is approximately 81 cm (32 inches). This is significantly more than most standard low-cost carriers, allowing passengers to feel comfortable even during longer flights, for example, to the city of Jeddah or Riyadh.
• Seat Selection: When booking, passengers can choose front-row seats or emergency exit seats for maximum space for an additional fee, or reserve a standard window or aisle seat to guarantee comfortable seating.

Food and Beverages: SkyCafe

The on-board dining concept is built on the "pay for what you choose" principle. Complimentary meals are usually not included in the ticket price, but passengers have access to the diverse SkyCafe menu.

• Assortment: The menu includes hot meals (with a focus on Pakistani and international cuisine, such as Biryani or pasta), sandwiches, salads, snacks, hot drinks, and soft drinks.
• Pre-order: The airline strongly recommends ordering meals online when purchasing a ticket or via the booking management service. This not only guarantees the availability of your chosen dish but also allows for significant savings compared to purchasing on board.

In-Flight Entertainment: SkyTime

Instead of traditional seat-back screens, Fly Jinnah uses the modern SkyTime streaming system. This allows ticket prices to remain low without sacrificing passenger leisure.

• How it works: After reaching cruising altitude, you can connect your smartphone, tablet, or laptop to the aircraft's local Wi-Fi network.
• Content: The system offers a wide selection of movies, TV shows, music, audiobooks, and games for children and adults.
• Important: Don't forget to bring your personal headphones and fully charge your gadgets before the flight, as USB outlets may not be available in all rows.

Services for Special Categories of Passengers

Fly Jinnah strives to make air travel accessible to everyone by providing necessary assistance upon prior request.

• Passengers with Reduced Mobility: Wheelchairs and assistance with boarding/disembarking are provided subject to a request being made at the time of booking.
• Pregnant Women: Permitted to fly up to the 35th week (with a medical certificate required after the 28th week). It is strongly recommended to clarify current requirements before flying.
• Unaccompanied Minors: The airline generally does not provide an accompaniment service for minors; children under 12 years old must travel accompanied by an adult (over 18 years old).

Fly Jinnah is actively expanding its route network, connecting key economic and cultural centres of Pakistan, as well as offering in-demand international flights to Gulf countries. The airline's main hub is Islamabad, from where regular departures are operated to numerous destinations, ensuring convenient connections and direct service.

Travelling with a budget airline can be not only economical but also maximally comfortable if you know a few simple rules. We have prepared a list of useful tips to help you plan the perfect flight with Fly Jinnah, save time at the airport, and avoid unnecessary expenses.

Best Time to Book

Like most low-cost carriers, Fly Jinnah uses dynamic pricing: the fewer seats remain on a flight, the higher the ticket cost. To "catch" the lowest fares, it is recommended to book your flight at least 3-4 weeks before departure. If you plan to travel during peak seasons (holidays, vacations) to popular destinations such as Islamabad or Sharjah, it is better to take care of tickets 2-3 months in advance.

How to Find Discounts and Promotions

Fly Jinnah regularly holds sales, especially in collaboration with the Air Arabia Group. To not miss out on profitable offers:

• Subscribe to the newsletter on the official airline website.
• Follow the carrier's official pages on social media, where promo codes for "flash sales" are often published.
• Register for the AirRewards loyalty programme to receive personalized offers and use accumulated points for partial ticket payment.

Online Check-in — Save Time

Do not waste time queuing at counters at the airport. Online check-in opens 24–36 hours before departure (depending on the city of departure). You can check in via the website or mobile app, choose your seat, and even print your boarding pass at home. At the airport, you will only need to drop off your luggage at the special Bag Drop counter if you have any.

Tips for Seat Selection

Although the seat pitch on Fly Jinnah aircraft is quite generous for the budget segment, pre-selecting a seat will ensure additional comfort.

• Window or Aisle: If you want to enjoy the views when approaching the city of Karachi or prefer to exit the aircraft quickly after landing, reserve a specific seat in advance for a small fee.
• Extra Space: For tall passengers, we recommend choosing seats in the front row or at emergency exits, where there is significantly more legroom.
• Travelling Together: If you are flying as a family or a group, the system does not guarantee that you will sit together with automatic seat allocation. It is better to pay for seat selection in advance to guarantee sitting together.

Mobile App: Your Pocket Assistant

The official Fly Jinnah app is an indispensable tool for the modern tourist. With its help, you can not only buy a ticket but also:

• Manage your booking (add baggage or meals).
• Check in and store your mobile boarding pass.
• Check flight status in real-time.
• Track your loyalty points balance.

Travel Insurance

Even with the most reliable plans, unforeseen circumstances can arise. When booking a ticket, Fly Jinnah often offers a travel insurance option. We recommend not neglecting this service, especially on international flights. Insurance can cover expenses in case of flight delays, lost luggage, or the need for medical assistance abroad, ensuring you complete peace of mind during your trip.

The history of Fly Jinnah is an example of a rapid and successful start in the highly competitive aviation market of South Asia. Despite its youth, the carrier quickly secured strong positions thanks to a unique business model combining local expertise with international quality standards.

Foundation and Strategic Partnership

The creation of the airline was officially announced in 2021. Fly Jinnah emerged as a Joint Venture between two giants: the Pakistani conglomerate Lakson Group and the leader in budget air travel in the Middle East — the Air Arabia Group. This strategic merger of interests allowed the new airline to immediately access Air Arabia's proven operational technologies and business processes, adapting them to the needs of the Pakistani market. The airline's name was chosen deliberately: it pays tribute to the founder of the nation, Muhammad Ali Jinnah, symbolizing the aspiration to contribute to the country's growth and prosperity.

Launch of Operations and Domestic Network Development

Fly Jinnah operated its first commercial flight in late 2022. The "home first" strategy paid off: the first year of operation was entirely dedicated to fine-tuning processes on domestic routes. Starting from the country's largest city, Karachi, the airline established air bridges to the capital Islamabad, the cultural centre Lahore, as well as important regional centres — Peshawar and the city of Quetta. This phase allowed it to win the trust of local passengers through punctuality and service quality.

International Expansion

An important milestone in the carrier's history was the launch of international flights, which occurred a year after flights began. The first foreign destination logically became Sharjah — the home hub of its partner Air Arabia. This route instantly became popular, confirmed by the high frequency of flights from Islamabad and Lahore. Following this, the network expanded to another emirate, offering flights to Dubai.

Expansion into Gulf Countries

The modern stage of Fly Jinnah's development is characterized by active development of routes to Saudi Arabia and Bahrain, meeting the needs of both migrant workers and pilgrims. The airline launched direct flights to the holy city of Jeddah, which can now be reached from several Pakistani cities. The flight map was also augmented by the kingdom's capital — the city of Riyadh, and the oil capital Dammam. A recent addition to the network is the capital of Bahrain, Manama, strengthening the carrier's presence in the Gulf region.

Fleet Evolution and Innovation

Since its inception, the company's fleet remains unified and consists of Airbus A320 family aircraft. This is a conscious decision allowing for the optimization of maintenance and crew training costs. Starting with three liners, the company is gradually increasing their number as new destinations open. Fly Jinnah's innovative approach is demonstrated not so much in exotic aircraft types, but in the implementation of digital services, such as the "SkyTime" entertainment system and the "AirRewards" loyalty programme, which is a rarity for budget carriers in the region at such an early stage of development.