Navigating Norfolk is relatively straightforward, thanks to a public transportation network managed by Hampton Roads Transit (HRT). The system is designed to connect key neighborhoods, business districts, and tourist attractions, making it accessible for visitors who prefer not to drive. The most prominent feature for tourists is The Tide, Virginia's first light rail system. This modern train line extends for 7.4 miles, linking the Eastern Virginia Medical School complex through the vibrant downtown area to Newtown Road. It is a clean, reliable, and scenic way to hop between major sites like the MacArthur Center, Harbor Park, and the cultural arts district.
Complementing the light rail is an extensive bus network that covers the city and connects to neighboring municipalities. While the bus system is comprehensive, it can be slower than the light rail due to traffic and frequent stops. For a more unique and scenic mode of travel, the Elizabeth River Ferry is a favorite among visitors. These paddle-wheel style ferries transport pedestrians between downtown Norfolk and Olde Towne Portsmouth. The ride is short, affordable, and offers stunning views of the harbor and skyline, effectively doubling as a sightseeing excursion.
The payment system across HRT services is unified, which simplifies travel. You can purchase a single-trip ticket, but for tourists planning to explore multiple locations, a GoPass is highly recommended. These passes offer unlimited rides on the light rail, buses, and ferries for a set period, such as one day, three days, or seven days. Tickets and passes can be purchased at Ticket Vending Machines (TVMs) located at all light rail stations and ferry landings. These machines accept cash, credit, and debit cards.
For those who prefer digital convenience, the official mobile ticketing app allows you to purchase fares directly on your smartphone, eliminating the need for paper tickets. If you choose to pay with cash on a bus, be aware that onboard fareboxes accept bills and coins but do not issue change, so you must have the exact fare ready. Standard one-way fares are very affordable, typically costing around $2.00, with day passes offering significant value for a full day of sightseeing.
Regarding operating hours, The Tide generally runs from early morning, around 6:00 AM, until late at night, nearing midnight, with trains arriving every 15 to 30 minutes depending on the time of day. Bus schedules vary by route, so it is wise to check the current timetable via the app or website. The ferry service also runs daily, but schedules can change seasonally, with extended hours often available during summer weekends or special events.
If you prefer more direct or private transportation, ride-sharing services like Uber and Lyft are widely available and very popular throughout the city. Traditional taxis can also be hailed or booked by phone, though they are less common on the streets than ride-shares. For short distances within the downtown area, electric scooters and bike rentals are frequently found on street corners, offering a fun and flexible way to zip along the waterfront trails or through the historic Ghent neighborhood.