Corendon Airlines

Planning a getaway often begins long before you reach the hotel, starting the moment you step onto the plane. Corendon Airlines positions itself as the "Airline of Firsts," dedicated to turning the journey into an integral part of your holiday experience. Established as a leisure carrier, it has grown from a small charter operator into a significant player in the aviation industry, connecting vacationers with sun-soaked destinations across Europe and beyond with a friendly, reliable service.

Overview and History
Founded in 2004 as part of the Corendon Tourism Group, the airline took to the skies in April 2005. What began with a vision to transport tourists comfortably to Turkey has evolved into an international operation. Headquartered in the tourism capital of Antalya, the company has expanded its reach by establishing sister companies in the Netherlands and Malta, allowing for a flexible and extensive network that serves millions of travelers annually.

Key Markets and Network
Corendon Airlines specializes in connecting major European cities with popular holiday resorts. Based on its flight data, the airline has a strong presence in Germany and Poland. Travelers frequently fly from Antalya to key cities such as Hanover, Dusseldorf, and Nuremberg. The network also includes significant connections to Warsaw and Cologne, making it a preferred choice for European tourists seeking Mediterranean sunshine.

Fleet and Comfort
The airline operates a standardized fleet consisting primarily of Boeing 737-800 aircraft, known for their reliability and efficiency on short-to-medium haul routes. Recently, the carrier has modernized its fleet with the addition of the Boeing 737 MAX 8, which offers a quieter cabin experience and reduced environmental impact. The interiors are designed to maximize passenger comfort, setting a relaxed tone for the vacation ahead.

Values and Safety
Safety and customer satisfaction are at the core of the airline's mission. Corendon Airlines adheres to strict international safety regulations and maintenance standards. Their philosophy revolves around the idea that a holiday starts on board, emphasizing friendly service and a hassle-free travel experience. Over the years, the airline has received recognition for its operational efficiency and contribution to the tourism sector, solidifying its reputation as a trusted leisure carrier.

Contacting Corendon Airlines in the United Arab Emirates

Travelers residing in the United Arab Emirates who wish to get in touch with Corendon Airlines should note that the carrier does not currently maintain a physical branch office or a dedicated local call center within the country. All inquiries, including reservations, ticket changes, and general customer service matters, are managed centrally through the airline's international headquarters in Turkey and its digital platforms.

Official Website

The most efficient way to access flight information, manage bookings, or view baggage allowances is through the official global website. This platform is designed to serve international customers and supports various languages.

• Official Website: www.corendonairlines.com

Contact Information

As there is no local phone number available for the UAE, customers are advised to contact the international support team. Please be aware that international calling rates may apply when dialing these numbers from the UAE.

• International Customer Service: +90 216 444 47 37
• Ticket Booking & Inquiries: +90 216 444 47 37
• Email Support: info@corendon-airlines.com
• Mobile App: Corendon Airlines (Available on Apple App Store and Google Play Store)

Social Media Channels

For the latest updates, travel news, or to reach out via direct messaging, you can connect with the airline through their official social media profiles:

• Facebook: facebook.com/CorendonAirlines
• Twitter (X): x.com/Corendon_Air
• Instagram: instagram.com/corendon_airlines
• LinkedIn: linkedin.com/company/corendon-airlines
• YouTube: youtube.com/user/CorendonAirlines

Corporate Headquarters

All administrative and operational activities are directed from the main base in Antalya. There are no ticketing desks or city offices currently available in the UAE.

• Headquarters Address: Güzeloluk Mah. 1879 Sok. No:148, 07200 Muratpaşa, Antalya, Turkey

Support Hours

The international call center is available daily to assist with your travel needs. It is recommended to check the time difference before calling.

• Call Center Hours: Daily from 08:00 to 01:00 (Turkey Local Time)
• Digital Assistant: The AI Chatbot "CoCo" is available 24/7 on the official website to answer frequently asked questions.

Understanding the baggage rules for Corendon Airlines is an essential step in planning a smooth journey. As a leisure carrier catering to various travel needs, the airline offers different baggage allowances depending on your ticket type (Eco, Flex, or Premium) and destination. Whether you are flying to the main hub in Antalya or connecting to other holiday spots, checking your specific allowance in advance can save you time and money at the airport.

Carry-on Baggage Allowances
For most flights, the cabin baggage policy is designed to keep boarding efficient while ensuring essential items are close at hand. Allowances vary strictly by fare class:

• Eco and Flex Fares: Typically include one piece of cabin baggage with a maximum weight of 8 kg. The dimensions must not exceed 55 x 40 x 25 cm.
• Promo/Lite Fares: These budget-friendly options often include only a personal item (such as a small handbag or laptop bag) that must fit under the seat in front of you. Larger cabin bags may need to be purchased separately.
• Personal Item: In addition to the main cabin bag (where applicable), passengers are usually permitted one small personal item (max 40 x 30 x 15 cm), such as a purse or camera bag.

Always check your booking confirmation to see exactly what is included, as gate fees for oversized or unauthorized hand luggage can be significantly higher than online rates.

Checked Baggage Limits
Checked baggage policies depend on the fare bundle you have purchased. Corendon Airlines generally operates on a weight concept rather than a piece concept for most routes, giving you flexibility in how you pack.

• Eco Ticket: Usually does not include checked baggage. You can purchase an allowance (e.g., 20 kg) during booking or later via the website.
• Flex Ticket: Typically includes 20 kg of checked baggage.
• Premium Ticket: Often offers a more generous allowance, such as 30 kg.

Regardless of your total allowance, a single suitcase must not weigh more than 32 kg due to international health and safety regulations for baggage handlers. If you are traveling with family or friends on the same booking, you can often pool your weight allowance, provided you check in together.

Excess Baggage Fees
If your luggage exceeds the weight limit specified on your ticket, excess baggage fees will apply. These rates are charged per kilogram and are considerably higher if paid at the airport check-in desk compared to pre-booking online. To avoid unexpected costs, it is highly recommended to weigh your bags at home and purchase extra weight via the airline's website up to 5 hours before departure if you think you will go over your limit.

Special Items and Sports Equipment
Corendon Airlines accommodates passengers wishing to transport sports equipment, musical instruments, or other special items, subject to specific fees and conditions.

• Sports Equipment: Items such as golf bags, bicycles, diving gear, and surfboards can be transported. These usually require a reservation and an additional fee. Golf equipment may sometimes be carried free of charge during specific promotional periods or on dedicated golf packages, but this must be confirmed in advance.
• Musical Instruments: Small instruments that fit within the hand luggage dimensions can be taken into the cabin. Larger instruments require a separate seat booking or must be checked as special hold luggage in a hard case.

Restricted and Prohibited Items
Safety is paramount, and strict rules apply to what can be carried on board:

• Lithium Batteries & Power Banks: Must be carried in your carry-on baggage only. They are strictly prohibited in checked luggage due to fire risks.
• Liquids in Cabin: Liquids, gels, and aerosols in hand luggage must be in containers of 100 ml or less, placed inside a single, transparent, resealable plastic bag (max 1 liter capacity).
• Prohibited Items: Explosives, flammable substances, sharp objects, and weapons are forbidden in both cabin and hold luggage.

Tips for Packing Efficiently
To ensure a hassle-free airport experience, consider these packing tips:

• Label Your Bags: Attach a durable tag with your name, phone number, and email address to both the outside and inside of your checked luggage.
• Medicines and Valuables: Always pack essential medication, documents, jewelry, and electronics in your hand luggage, never in your checked bags.
• Distribute Weight: If traveling with a companion, split your clothes between two bags. If one suitcase is delayed, you will still have essentials available.

Traveling with a four-legged companion requires careful planning, and Corendon Airlines strives to make the journey as smooth as possible for both you and your pet. Whether you are heading to the sunny beaches of Antalya or returning home, the airline allows cats and dogs to travel on board, subject to specific regulations and capacity limitations. It is essential to register your pet in advance, as there is a maximum number of animals permitted on each flight to ensure safety and comfort.

Pets in the Cabin (PETC)
Small cats and dogs are welcome to join you in the passenger cabin if they meet the weight and size restrictions. To qualify for cabin travel, the combined weight of the pet and its carrier must not exceed 8 kg. The animal must be kept in a special waterproof, lockable, and ventilated bag or cage with maximum dimensions of 55 x 40 x 25 cm. For the safety of all passengers, the pet must remain inside the carrier, placed under the seat in front of you, for the entire duration of the flight.

Pets in the Cargo Hold (AVIH)
For pets that exceed the cabin weight limit, Corendon Airlines offers transportation in the ventilated cargo hold. Animals weighing more than 8 kg (including their kennel) travel in this section. The pet must be secured in a sturdy, IATA-approved travel crate that provides enough space for the animal to stand up, turn around, and lie down comfortably. It is the owner's responsibility to provide a suitable kennel, ensuring it is escape-proof and leak-proof.

Booking and Fees
Pet transportation is not included in the standard baggage allowance and incurs an additional fee, which varies depending on the route and whether the pet travels in the cabin or the hold. Due to strict capacity limits, it is highly recommended to book your pet's ticket at the same time as your own, or at least via the Service Center well before the departure date. Last-minute requests at the airport may be refused if the flight's pet quota is full.

Required Documentation
To ensure a hassle-free check-in, you must present valid health documentation for your pet. This typically includes:

• A valid pet passport.
• Proof of a readable microchip or tattoo identification.
• A valid rabies vaccination certificate (administered at least 21 days prior to travel).
• Any additional health certificates required by the destination country's regulations.

Service Animals
Certified assistance dogs, such as guide dogs for passengers with visual or hearing impairments, are generally carried free of charge and are permitted in the cabin regardless of weight. Passengers traveling with a service dog should notify the airline at least 48 hours in advance to arrange appropriate seating. The dog must be trained to obey commands and sit at the passenger's feet without blocking the aisle.

Restrictions and Prohibited Breeds
Corendon Airlines prioritizes safety and reserves the right to refuse transport for animals that appear aggressive, unhealthy, or extremely anxious. Additionally, certain breeds classified as "fighting dogs" (e.g., Pitbull Terrier, American Staffordshire Terrier, Dogo Argentino) are strictly prohibited from transport. It is advisable to check the full list of restricted breeds on the official website before planning your trip.

Loyalty and Membership Benefits

Unlike traditional legacy carriers that utilize complex mile-accumulation systems, Corendon Airlines focuses on immediate value and simplicity for its leisure passengers. Instead of a tiered frequent flyer program where points are collected over time, the airline offers a straightforward Corendon Airlines Membership designed to provide instant benefits, discounts, and a seamless booking experience for holidaymakers.

Corendon Airlines Membership
Travelers can sign up for a free membership account directly on the airline's official website. This digital membership is tailored for tourists who value direct savings and convenience over long-term status accumulation. By creating an account, passengers gain access to a variety of practical perks:

• Exclusive Discounts: Members frequently receive special offers and lower ticket prices that are not available to guest users.
• Early Access to Campaigns: Be the first to know about seasonal sales and limited-time promotions, ensuring you secure the best seats for popular routes to destinations like Antalya.
• Faster Booking Process: With personal data and preferences securely stored, booking future holidays becomes a quick and hassle-free process.
• Manage Bookings Easily: Members have a centralized dashboard to view flight details, purchase additional services, and modify itineraries with ease.

Ticket Types and Privileges
While there are no "Silver" or "Gold" status cards, Corendon Airlines allows every passenger to choose their level of luxury and flexibility through its fare bundles. This system effectively lets you purchase "status-like" benefits for the specific trips where you need them.

• Eco: The standard budget-friendly option, perfect for light travelers.
• Flex: Offers a balance of value and comfort, typically including checked baggage and the option to change dates, providing peace of mind for your holiday planning.
• Premium: Designed for those seeking maximum comfort. This fare class often includes higher baggage allowances, seat selection privileges, and greater flexibility with ticket changes, mimicking the perks of elite status on other airlines.

Corporate and Group Advantages
For larger parties or corporate groups, Corendon Airlines provides specialized support. Whether organizing a family reunion in Cologne or a company retreat in Hurghada, the airline offers group booking advantages which may include flexible payment terms and dedicated assistance, ensuring that traveling together is as rewarding as the destination itself.

Stay Connected
Since the airline's "loyalty" model is driven by direct offers rather than points, staying connected is the best way to maximize value. Subscribing to the newsletter and following their social media channels ensures you never miss a "Seat Sale" or a last-minute deal to popular city destinations like Dusseldorf or Warsaw.

Flying with Corendon Airlines is designed to be straightforward and comfortable, focusing on getting you to your holiday destination with ease. As a leisure carrier, the airline prioritizes efficiency and value. While it does not operate traditional Business or First Class cabins, it offers a flexible service model that allows passengers to tailor their journey based on their needs and budget.

Cabin Classes and Seating

Corendon Airlines operates a single-class Economy cabin across its fleet of Boeing 737 aircraft. This standardized configuration ensures a consistent experience for all travelers. The cabin features a classic 3-3 seating layout with leather upholstery, designed to provide adequate comfort for short and medium-haul flights across Europe.

• Standard Seats: The majority of the cabin consists of standard economy seats. These provide the essential comfort needed for a flight to a sunny getaway.
• Front and Exit Row Seats: For passengers seeking extra comfort, specific rows located at the front of the plane and near the emergency exits offer significantly more legroom. These seats can be reserved for an additional fee during the booking process or at check-in, subject to availability.

Although there is no separate Business Class curtain, passengers can purchase different fare bundles—Promo, Eco, Flex, and Premium—to enjoy "business-like" perks such as priority boarding, higher baggage allowances, and complimentary seat selection.

Dining on Board

To cater to various tastes during the flight, Corendon Airlines offers a "buy-on-board" concept known as the Corendon Café. This service ensures that you only pay for what you consume.

• Menu Selection: The onboard menu features a variety of hot and cold beverages, sandwiches, snacks, and sweet treats available for purchase. Prices are generally in Euros.
• Pre-Order Meals: For a more substantial dining experience, passengers can pre-order hot meals up to a few days before departure via the airline's website. This is particularly recommended for travelers with specific dietary requirements or those flying on longer routes, such as from Katowice or Hamburg to the Turkish Riviera.

In-Flight Entertainment

The entertainment experience on Corendon Airlines reflects its leisure focus. The aircraft are generally not equipped with seatback screens or Wi-Fi.

• Digital Detox: Passengers are encouraged to bring their own devices (tablets, smartphones, or e-readers) loaded with movies and music.
• In-Flight Magazine: A complimentary copy of the airline's magazine is usually available in the seat pocket, featuring travel tips, lifestyle articles, and information about destinations like Dresden and Leipzig.

Special Services

Corendon Airlines provides dedicated assistance to ensure that travel is accessible and convenient for everyone, from families with young children to passengers with reduced mobility.

Traveling with Children
Families are a core part of the airline's passenger base. Parents traveling with infants (0-2 years) sit in designated rows suitable for lap seating (loop belts provided). While baby meals are not supplied, cabin crew can assist with heating milk or baby food brought by parents. An Unaccompanied Minor (UM) service is available for children aged 6 to 12 traveling alone, ensuring they are supervised from check-in until they are handed over to the designated guardian at the destination, whether it's Erfurt or Poznan.

Passengers with Reduced Mobility (PRM)
The airline offers full support for passengers with disabilities. Wheelchair assistance is available at the airport and for boarding/disembarking. It is crucial to request this service at least 48 hours before the flight to ensure the necessary ground support is arranged. Service dogs are welcome in the cabin free of charge, provided all documentation is in order.

Corendon Airlines operates a specialized flight network dedicated to connecting holidaymakers with sunny destinations. With its primary hub located in Antalya, the airline focuses on linking the Turkish Riviera with key European cities, ensuring a seamless travel experience for tourists seeking a Mediterranean getaway.

Connections to Germany

Germany represents the most extensive portion of the airline's route map, offering frequent options for travelers. The most popular connections feature regular flights between the Turkish coast and major cities such as Hanover, Dusseldorf, and Nuremberg. The network also maintains strong links with Cologne, Dresden, and Leipzig. Additionally, the airline serves Erfurt, Hamburg, and Rostock, providing broad coverage for vacationers across the country.

Flights to Poland and Egypt

Expanding its reach into Eastern Europe, Corendon Airlines offers significant routes to Poland. Warsaw stands out as a key destination with consistent service from Antalya. The schedule also includes flights to Katowice, catering to travelers from the southern region. Beyond the Turkish hub, the airline operates flights connecting the Egyptian resort city of Hurghada with Poznan, further diversifying its leisure portfolio.

Securing the best value for your journey with Corendon Airlines requires a bit of strategic planning. generally, the golden rule for booking flights to popular holiday hubs like Antalya is to reserve your seats well in advance. Prices tend to rise as the departure date approaches, especially during the peak summer season and school holidays. To find the lowest fares for routes such as Hanover or Dusseldorf, try to book at least a few months ahead. Additionally, maintaining flexibility with your travel dates can often reveal significantly cheaper options just a day or two apart from your original plan.

To catch the best deals and promotions, it is advisable to subscribe to the airline's newsletter and follow their official social media channels. Corendon Airlines frequently releases special offers for their extensive network, including flights to Warsaw and Nuremberg. Keeping an eye on these updates ensures you are among the first to know about flash sales or seasonal discounts. Using the airline's mobile app is another great way to monitor fares and manage your booking on the go.

Streamlining your airport experience begins at home with online check-in. This service typically opens a few days before departure and allows you to avoid long queues at the airport counters. Whether you are flying to Cologne or Dresden, checking in via the website or the mobile app lets you download your boarding pass directly to your phone. This is particularly convenient for travelers with hand luggage only, allowing for a smoother transition through security.

For a more comfortable journey, consider selecting your seats in advance. If you prefer a window seat to enjoy the view over Leipzig or need extra legroom for a flight to Katowice, pre-booking your seat ensures you get your preferred spot. While there may be a fee for specific seat selection, it is often worth the cost for the added comfort, especially on longer flights. Families and groups traveling together should definitely book seats early to ensure they can sit together.

Finally, always consider purchasing comprehensive travel insurance when booking your ticket. Unforeseen events can disrupt travel plans, whether you are heading to Erfurt, Hamburg, or Rostock. Having insurance provides peace of mind, covering potential cancellations, medical emergencies, or lost luggage. Combined with the convenience of the Corendon Airlines mobile app for real-time flight status updates, these steps will help ensure a stress-free and enjoyable travel experience.

Origins and Foundation

The story of Corendon Airlines began in 2004 when it was established as a sister company to a prominent tour operator, aiming to transport holidaymakers comfortably and reliably. Operating under the motto "Make a Difference," the airline took its first steps in the aviation world with a clear vision: to connect European travelers with the sunny coastlines of Turkey. On April 12, 2005, this vision became reality as the airline successfully completed its maiden flight from Sabiha Gökçen to Amsterdam. With its primary hub located in the tourism capital of Antalya, the carrier quickly positioned itself as a key player in the leisure travel sector.

Expansion and International Growth

Following its initial success, the airline embarked on a significant expansion strategy to meet the growing demand for holiday flights. To broaden its operational capabilities and bypass certain geographical restrictions, the group established two additional subsidiaries: Corendon Dutch Airlines in 2011 and Corendon Airlines Europe in 2017, the latter being based in Malta. This strategic move allowed the carrier to execute flights between various European cities, not just to and from Turkey. Today, the airline boasts a robust network connecting major German cities like Hanover, Dusseldorf, and Nuremberg with popular resort destinations.

Fleet Modernization

Throughout its history, the airline has maintained a strong reliance on the Boeing 737 family, valuing the aircraft's reliability and suitability for medium-haul routes. As part of its commitment to efficiency and passenger comfort, the carrier has progressively modernized its fleet. A major milestone in this evolution was the introduction of the Boeing 737 MAX 8. These newer aircraft not only offer a quieter cabin experience but also feature improved fuel efficiency and reduced carbon emissions, reflecting the company's dedication to sustainable growth in the aviation industry.

A Network Across Borders

Over the years, Corendon Airlines has evolved from a charter operator into a scheduled airline with a diverse route map. It has strengthened its presence in Eastern Europe, particularly in Poland, with regular services to Warsaw and Katowice. The airline's reach also extends to the Red Sea, linking European cities with the Egyptian resort of Hurghada. By consistently adding new destinations such as Cologne, Dresden, and Leipzig, the carrier continues to solidify its reputation as a bridge between cultures and a trusted partner for millions of vacationers.

"The Airline of Firsts"

Often referred to as the "Airline of Firsts" within its home market, the company has pioneered several initiatives in the Turkish aviation sector, including achieving specific ISO quality certifications and implementing unique passenger safety videos. Despite the challenges faced by the global travel industry, the airline has demonstrated resilience and adaptability, maintaining high service standards for travelers flying from Hamburg, Erfurt, and beyond. Its journey from a startup with two planes to an international brand highlights its enduring commitment to the holiday experience.