To ensure your journey through the airport of Saint-Denis begins without unnecessary haste, we recommend arriving for check-in well in advance. For international flights and long-haul journeys, including flights to mainland France, it is optimal to be at the terminal 2.5-3 hours before departure. For short regional flights, for example to neighbouring islands, 2 hours is usually sufficient. Be sure to check information from your airline, as their requirements may take priority.
Online check-in, available with most carriers, helps save time at the airport. This allows you to either proceed immediately to the baggage drop-off counter or, if you are travelling with hand luggage only, go directly to the security checkpoint. The security screening procedure here is standard: prepare liquids in advance (in containers up to 100 ml, packed in a single transparent bag) and be ready to remove laptops and other large electronics from your bag.
The island of Reunion is primarily about incredible nature. To get the most impressions even before landing or immediately after takeoff, try to choose a window seat during check-in. Stunning views of volcanic peaks, cirques, and the turquoise lagoon will be a beautiful start or finish to your island adventure.
In your hand luggage, besides standard restrictions on liquids and sharp objects, you should pack all valuables, documents, gadgets, and necessary medicines. If you plan to bring home famous Reunion rum, spices, or exotic fruit jams, remember that liquids exceeding 100 ml can be carried only in checked baggage. Goods purchased in Duty Free shops after security screening are an exception.
For passengers with connections at Roland Garros Airport, it is important to clarify the transit procedure in advance. When checking in for the first flight segment, ask if your luggage will be automatically transferred to the next flight. If you face a long wait, there are several cafes and shops in the secure zone of the airport where you can rest and have a snack.
Since Reunion is part of France and the EU, customs control for passengers arriving from EU countries is minimal. However, strict phytosanitary rules apply: it is prohibited to bring many types of plants, seeds, and fresh produce onto the island to protect its fragile endemic flora and fauna. Upon departure, do not forget about currency export regulations and declaring expensive goods.
To save time and money, book your airport transfer in advance online — this is often more economical than using taxi services on the spot. You can also use the Car Jaune scheduled buses, which connect the airport with the main towns on the island. Don't forget to bring an empty water bottle, which can be filled with drinking water after passing security control.
In case of flight delay or cancellation, first contact your airline representative for current information. Since departures from Reunion are covered by European regulation EC 261/2004, depending on the length of the wait, you may be entitled to drinks, meals, and in case of a long delay, hotel accommodation. Keep all receipts for expenses and your boarding pass.