Europe Airpost

Europe Airpost established itself as a truly unique player in the aviation industry, tracing its heritage back to the legendary French Aéropostale service. Operating with a distinct dual business model, this French carrier mastered the logistics of flying mail and cargo by night while serving as a passenger airline for vacationers during the day. Based in Paris, the airline built a reputation for impeccable punctuality and high service standards, ferrying travelers to sunny destinations across Europe and the Mediterranean.

The airline's ability to seamlessly switch between cargo and passenger operations made it a standout example of efficiency in the sky. Although it later rebranded to join the ASL Aviation Group, the legacy of Europe Airpost remains defined by its commitment to reliability and its role in connecting France with key holiday regions.

Throughout its operational history, Europe Airpost was celebrated for several key features and advantages that distinguished it from standard charter carriers:

Versatile "Quick Change" Fleet
The backbone of the airline's operations was its fleet of Boeing 737 aircraft equipped with "Quick Change" technology. This allowed the planes to be converted from passenger configuration to cargo freighters in less than an hour. This flexibility ensured maximum aircraft utilization and operational efficiency.

Exceptional Punctuality
Born from the demanding requirements of the French postal service (La Poste), the airline maintained an outstanding on-time performance record. The rigorous discipline required to deliver mail overnight translated directly into reliable schedules for passenger flights, earning the trust of tour operators and travelers alike.

Quality Onboard Service
Unlike many low-cost competitors, Europe Airpost focused on providing a comfortable travel experience. Passengers often enjoyed complimentary catering and a generous baggage allowance, reflecting the company's value of treating vacationers with care and respect.

Safety and Standards
The airline adhered to the strictest European safety regulations and maintained an excellent safety record throughout its existence. It was ISO 9001:2000 certified, underscoring its commitment to quality management and operational excellence in both the passenger and cargo sectors.

To assist travelers in the United Arab Emirates, it is important to note that Europe Airpost has been rebranded and now operates as ASL Airlines France. While the airline does not maintain a dedicated local office in the UAE, passengers can manage their bookings and inquiries through the carrier's official digital channels and international support center based in Paris.

Official Website

For the most accurate and up-to-date information, access the regional or international English version of the website:

• ASL Airlines France Official Site

Contact Information

For travelers in the United Arab Emirates, the primary method of contact is via the international customer service line or email. Please be aware that international calling rates may apply.

• Official Website: https://www.aslairlines.fr/en/
• Customer Service (International): +33 825 825 849 (Available Monday to Saturday, 09:00 – 18:00 Paris time)
• Email Support: supportclients@aslairlines.com
• Ticket Booking: Reservations can be made directly via the official website or through local travel agencies in the UAE.
• Claims & Feedback: Accessible via the "Contact Us" form on the main website.

Social Media

Stay connected with the airline for the latest updates and announcements:

• Facebook: ASL Airlines France
• Twitter/X: @ASLAirlinesFr
• LinkedIn: ASL Airlines France
• Instagram: @aslairlinesfrance

Local Offices in United Arab Emirates

Currently, there are no verified walk-in customer service centers or dedicated ticket offices for ASL Airlines France within the United Arab Emirates. The airline primarily operates remotely for this region.

• Recommendation: Travelers are advised to use the online portal for all reservations, modifications, and check-in services.
• Airport Operations: For any charter flights departing from UAE airports, check-in counters are managed by appointed ground handling agents and typically open 3 hours before departure.

Emergency & Support Hours

Support is generally limited to standard French business hours. There is no dedicated 24/7 emergency hotline for general passenger inquiries in the UAE.

• Support Hours: Monday to Saturday, 09:00 – 18:00 (CET).
• Urgent Assistance: For urgent travel issues outside these hours, it is recommended to contact your travel insurance provider or the travel agency through which the ticket was booked.

When flying with Europe Airpost (now operating as ASL Airlines France), passengers benefit from a baggage policy designed to accommodate both leisure travelers and those on scheduled services. As the airline frequently operates charter flights on behalf of tour operators, specific allowances can vary depending on the holiday package or ticket type purchased. It is always recommended to check the specific conditions stated on your travel itinerary.

Carry-on Baggage Allowance

For most flights, passengers are entitled to bring one piece of cabin baggage aboard the aircraft. This allowance ensures that essential items are kept close at hand during the journey.

• Weight Limit: Typically, the maximum weight for hand luggage is 5 kg for charter flights, though this may increase to 10 kg on certain scheduled routes.
• Dimensions: The standard maximum dimensions for carry-on bags are usually 55 x 35 x 25 cm, including wheels and handles.
• Personal Item: In addition to the main cabin bag, passengers are generally permitted to carry a small personal accessory, such as a handbag, laptop case, or camera bag, provided it fits comfortably under the seat in front of them.

Checked Baggage Policy

The checked baggage allowance for Europe Airpost is known for being practical for vacationers, often depending on the destination and the nature of the flight.

• Standard Allowance: Economy class passengers typically receive a checked baggage allowance of 15 kg to 20 kg. This limit is strictly enforced to ensure fair service for all travelers.
• Infants: Parents traveling with infants (under 2 years old) are usually allowed an additional baggage allowance, often around 10 kg, along with a collapsible stroller or car seat checked free of charge.
• Combining Weight: If traveling as a family or group on the same booking, pooling baggage weight is generally not permitted; each piece must adhere to individual weight limits to protect baggage handlers.

Excess Baggage and Fees

Travelers exceeding their allotted weight limit will be subject to excess baggage fees. These charges are applied per kilogram at the airport check-in counter. To avoid unexpected costs, it is advisable to weigh your luggage before arriving at the airport. Pre-purchasing extra weight allowance online, if available for your specific flight, is often cheaper than paying standard airport rates.

Special Baggage: Sports Equipment and Instruments

Europe Airpost accommodates passengers wishing to transport special items, such as sports gear or musical instruments, subject to prior arrangement.

• Sports Equipment: Items like golf clubs, skis, surfboards, or bicycles can be transported but must be declared in advance. A fixed handling fee usually applies per flight leg. The equipment must be packed in protective cases to prevent damage.
• Musical Instruments: Small instruments that fit within carry-on dimensions can be taken into the cabin. Larger instruments must be checked in as special hold luggage or, in some cases, may require purchasing an extra seat if they are fragile and cannot be checked.

Restricted and Prohibited Items

To ensure the safety of all passengers and crew, strict regulations apply to what can be packed in your luggage.

• Prohibited in Hold and Cabin: Explosives, flammable liquids, compressed gases, and toxic substances are strictly forbidden on all flights.
• Restricted in Cabin: Sharp objects (scissors, knives), tools, and liquids exceeding 100ml per container are not allowed in hand luggage. Liquids must be placed in a transparent, re-sealable plastic bag with a maximum capacity of 1 liter.
• Batteries: Loose lithium batteries and power banks must be packed in carry-on baggage only and are prohibited in checked luggage due to fire safety regulations.

Tips for Efficient Packing

Maximizing your baggage allowance can make your trip to destinations like Paris or Algiers smoother and more enjoyable. Consider using soft-shell suitcases that are lighter and easier to stow. Place heavy items at the bottom of your checked bag to maintain balance, and always keep valuables, medication, and travel documents in your carry-on. Labeling your luggage inside and out with your name and contact details is also a simple step that assists greatly in the unlikely event of mishandling.

Traveling with Pets

Europe Airpost (operating as ASL Airlines France) understands that pets are an important part of the family and strives to make their journey as safe and comfortable as possible. Whether you are relocating or heading on vacation, the airline generally allows cats and dogs to travel on its flights, provided that all safety, health, and administrative regulations are strictly observed.

Transport Options

In Cabin (Carry-on)

Small pets are permitted to travel with you in the cabin, allowing you to keep your furry companion close throughout the flight to destinations like Paris. This option is designed for smaller animals and is subject to specific limitations to ensure the safety and comfort of all passengers.

• Carrier Requirements: The transport bag must be soft-sided and approved for air travel. Crucially, it must fit comfortably under the seat in front of you while remaining closed for the entire duration of the flight.
• Weight Limit: The maximum combined weight of the pet and the carrier is typically limited to 8 kg, though it is advisable to confirm this limit at the time of booking.
• Allowed Pets: This service is generally restricted to cats and small dogs.
• Comfort: The animal must be able to stand up, turn around, and lie down comfortably within the closed bag.
• Limit: Usually, only one pet per passenger is permitted in the cabin.

In Cargo Hold (Checked Baggage)

For animals that exceed the size or weight limits for cabin travel, transport in the ventilated and pressurized cargo hold is required. This area ensures a temperature-controlled environment suitable for larger pets.

• Container Requirements: Pets must travel in an IATA-approved rigid plastic crate (fiberglass or hard plastic) equipped with a secure locking mechanism to prevent accidental opening.
• Weight and Size: There is a maximum weight limit for animals traveling in the hold, which varies depending on the aircraft type. Very large dogs may require freight transport.
• Conditions: The crate must be lined with absorbent material, and any wheels on the container must be removed or blocked to prevent movement during flight.
• Documentation: A waiver of responsibility form is typically required to be signed at the check-in counter.

As Cargo (Freight)

In certain situations, animals must be transported as freight rather than as checked baggage.

• When Required: This applies to very large animals, unaccompanied pets, or when traveling to countries with strict import regulations that mandate cargo entry (e.g., the United Kingdom or Ireland).
• Requirements: The cage must meet strict IATA Live Animals Regulations (LAR).
• Booking: This service is distinct from passenger reservations and must be arranged through a specialized freight forwarder well in advance of the travel date.

Required Documentation

To ensure a smooth departure from airports such as Algiers or other international hubs, you must present valid documents proving your pet's health and identity.

• Veterinary Passport: An up-to-date European pet passport or an official veterinary booklet is required.
• Health Certificate: A certificate of good health issued by a licensed veterinarian is often mandatory, usually dated within a few days prior to departure.
• Vaccinations: Proof of a valid anti-rabies vaccination is strictly mandatory for international travel.
• Microchip: The animal must be identified by an electronic microchip. Tattoo identification is often no longer accepted for travel within or to the EU.
• International Certificates: Specific import permits or blood titer tests may be required depending on the destination country's specific sanitary rules.

Service Costs

Transporting a pet is considered an additional service and incurs a fee separate from your standard baggage allowance.

• Fees: An additional fee applies for both cabin and hold transport. The exact cost depends on the route and whether the pet travels with you or in the hold.
• Payment: These fees are typically paid at the airport, though some packages may allow pre-payment.
• Note: Prices are subject to change based on the specific route and current airline tariffs.

Preparation Tips

Preparing your pet beforehand can significantly reduce travel anxiety and ensure a smoother process for both you and your animal.

• Acclimatization: Let your pet spend time in their carrier or crate in the days leading up to the flight so they feel safe inside.
• Feeding: Feed your pet a light meal a few hours before departure to prevent airsickness, but ensure they remain hydrated.
• Comfort Items: Place a familiar blanket or a favorite toy inside the crate to provide a sense of security and familiar scent.
• Exercise: Ensure your dog has had a good walk and exercise before heading to the airport to help them relax during the journey.

Restrictions

For safety reasons, strict limitations apply to the transport of certain animals.

• Prohibited Breeds: Category 1 (attack dogs) and Category 2 (guard/defense dogs) are often prohibited from transport on the airline.
• Brachycephalic Animals: Snub-nosed breeds (e.g., Pugs, Bulldogs, Persian cats) may be restricted or banned from the cargo hold due to the high risk of respiratory issues at high altitudes.
• Age Limit: Animals must typically be at least 15 weeks old to travel internationally to account for vaccination waiting periods.
• Exceptions: Certified service dogs assisting passengers with disabilities are generally allowed in the cabin free of charge, regardless of weight, subject to prior notification.

Important Recommendation: We strongly advise contacting the airline's customer service or your travel agent at least 72 hours before your flight. This allows you to confirm space availability for your pet, as the number of animals allowed per flight is limited, and to verify the latest sanitary regulations for your specific destination.

Loyalty Program Overview

As a carrier with a unique business model focusing on charter services and cargo operations, Europe Airpost (now operating as ASL Airlines France) does not maintain a traditional, proprietary frequent flyer program for individual passengers. Unlike legacy network carriers that operate complex mileage schemes, this airline prioritizes competitive fares and inclusive service standards for all travelers, regardless of their flight frequency. The airline's value proposition lies in its operational efficiency and partnership with major tour operators rather than a standalone rewards currency.

For travelers from the United Arab Emirates and beyond, this means there are no membership numbers to remember or points to track directly with the airline. Instead, loyalty benefits are often derived from the vacation packages or travel agencies through which the flights are booked.

Membership Tiers and Benefits

Since the airline does not operate a tiered frequent flyer scheme, all passengers are treated with the same high level of care. There are no specific "Silver" or "Gold" status levels to achieve. However, the service philosophy ensures a comfortable experience for everyone:

• Standard Service: All passengers receive complimentary baggage allowances and onboard service often superior to low-cost carriers.
• VIP/Incentive Flights: For private charter groups, customized "VIP" service levels can be arranged directly by the contracting client.
• Premium Seating: Depending on the specific charter contract, front-row seating may be available for reservation during booking.

Earning Opportunities

While you cannot earn "Europe Airpost Miles" directly, savvy travelers can still accrue rewards for their journey through other channels. It is recommended to maximize the value of your trip using the following methods:

• Tour Operator Programs: If your flight is part of a package (e.g., with Club Med or TUI), you may earn points within the tour operator's own loyalty scheme.
• Credit Card Rewards: Use a travel-rewards credit card to book your holiday package, allowing you to earn points or cashback on the total cost.
• Travel Agency Points: Large online travel agencies often have their own rewards programs that grant points for booking flights and hotels.

Redeeming Rewards

Direct redemption for award flights on Europe Airpost is not available for individual travelers. However, the flexibility of the charter model allows for other forms of value:

• Package Discounts: Loyalty points earned with tour operators can often be redeemed for discounts on future holiday packages that include Europe Airpost flights.
• Credit Card Points: General travel points from credit cards can be used to erase the cost of the flight ticket or vacation package statement.

Alliance Membership

Europe Airpost functions as an independent airline and is not a member of the major global airline alliances. This independence allows it to work flexibly with various partners:

• Alliance Status: The airline is not a member of Star Alliance, SkyTeam, or oneworld.
• Key Partners: The carrier operates primarily on behalf of major European tour operators and freight integrators like La Poste and FedEx.

How to Join

Because there is no frequent flyer club to join, no registration is required before flying. Travelers automatically enjoy the airline's services by simply booking a ticket or a holiday package that utilizes Europe Airpost for air transport. To stay updated on routes and offers, passengers are encouraged to subscribe to the newsletter on the official ASL Airlines France website.

Flying with Europe Airpost, now operating under the ASL Airlines France brand, offers a travel experience that blends the efficiency of a modern carrier with the traditional comforts of French aviation. Unlike many low-cost alternatives, the airline prides itself on a service philosophy that values passenger well-being, providing a range of amenities often included in the ticket price. Whether you are departing from Paris or returning from a holiday in North Africa, the onboard atmosphere is designed to be welcoming and relaxed.

Service Classes

The airline primarily operates a single-class configuration, focusing on a high-quality Economy Class product that meets the needs of leisure travelers and families. However, depending on the specific aircraft and the tour operator chartering the flight, a premium experience is sometimes available.

• Economy Class: This is the standard offering on all flights. It provides a comfortable and reliable service where essential amenities, such as baggage allowances and meals, are typically included rather than charged as extras.
• Premium Option: On certain routes or specific charter packages, passengers may have the option to book "Premium" seats. These are usually located in the first few rows of the aircraft, offering quicker disembarkation and, in some cases, the middle seat is kept free to provide additional personal space and privacy.

Seat Configuration and Comfort

The fleet, consisting mainly of Boeing 737 aircraft, features a standard 3-3 seat layout. The cabin interior is designed to maximize space and comfort for flights within Europe and the Mediterranean.

• Seat Pitch: Passengers enjoy a standard seat pitch (the distance between seats) that is competitive for holiday charter flights, generally offering enough legroom for a comfortable journey of 3 to 4 hours.
• Upholstery: Most aircraft are fitted with modern leather seats, which provide better hygiene and comfort compared to traditional fabric.
• Cleanliness: Reflecting the airline’s high operational standards, cabins are meticulously cleaned and maintained, ensuring a pleasant environment from boarding to landing.

In-Flight Dining

One of the standout features of Europe Airpost is its commitment to providing complimentary catering, a service that has become increasingly rare on short-haul European flights. The airline aims to bring a "French touch" to its culinary offerings.

• Meals and Snacks: Depending on the flight duration and time of day, passengers are served a snack, a cold meal tray, or a hot meal. On flights to destinations like Algiers, the service often includes a substantial meal.
• Beverages: A selection of complimentary soft drinks, juices, coffee, and tea is available throughout the service. Alcoholic beverages may be offered or available for purchase depending on the specific charter agreement.
• Dietary Requirements: Special meals (vegetarian, gluten-free, etc.) can usually be arranged if requested at least 48 hours in advance through the travel agency or tour operator managing the booking.

Entertainment and Amenities

While the airline does not typically offer individual seat-back screens or Wi-Fi connectivity, it provides varied entertainment options to pass the time pleasantly.

• Shared Screens: Most aircraft are equipped with overhead screens that display the flight map, safety demonstrations, and occasionally short programs or cartoons suitable for a general audience.
• Reading Material: Passengers can often find an in-flight magazine in their seat pocket, featuring travel articles, duty-free shopping catalogs, and information about the airline's destinations.
• Duty-Free: A selection of perfumes, cosmetics, jewelry, and gifts is available for purchase onboard at competitive prices.

Special Services

Europe Airpost is dedicated to making air travel accessible and convenient for all passengers, offering specific services for those requiring extra assistance.

• Passengers with Reduced Mobility: The airline provides full assistance for passengers with disabilities, from check-in to boarding. It is essential to notify the airline or travel agent at least 48 hours before departure to ensure the necessary ground support is prepared.
• Unaccompanied Minors (UM): For children traveling alone, the airline offers a dedicated escort service. Ground staff and cabin crew supervise the child from the moment they are dropped off until they are handed over to the designated guardian at the destination.
• Families: Parents traveling with infants are provided with special seat belts and can request priority boarding to settle in comfortably before other passengers embark.

Europe Airpost (now operating as ASL Airlines France) maintains a specialized route network centered around its primary hub in Paris. The airline focuses on connecting France with key destinations, particularly in the Mediterranean and North Africa, ensuring reliable scheduled and charter services for its passengers.

When planning a trip with Europe Airpost (5O), securing the best fare often depends on strategic timing. Since the airline operates routes connecting its hub in Paris to popular destinations like Algiers, flights can fill up quickly during peak travel seasons. To find the most competitive prices, it is generally advisable to book your tickets at least several weeks in advance. Traveling during the shoulder seasons—typically spring or autumn—can also result in lower fares compared to the busy summer months or major holidays.

To maximize your travel experience, take advantage of online check-in procedures. This service usually opens 24 to 48 hours before your scheduled departure and allows you to bypass long queues at the airport counters. During this process, you can often view the seat map and select your preferred spot on the aircraft. whether you prefer a window seat to enjoy the view or an aisle seat for easier access, choosing your seat early ensures you travel in comfort.

Modern travel is made easier with digital tools, so be sure to check if the airline offers a mobile app for managing your booking. Having your boarding pass saved on your smartphone can streamline your passage through security and boarding gates. Finally, it is always recommended to purchase comprehensive travel insurance before you fly. This provides essential protection against unexpected events, such as flight cancellations, lost luggage, or medical issues, giving you peace of mind as you travel between cities like Oujda and Paris.

The story of Europe Airpost is one of the most fascinating narratives in French aviation history, rooted in the legendary traditions of the Aéropostale service that once employed pioneers like Antoine de Saint-Exupéry. The airline was officially founded in 2000 as a subsidiary of the French national postal service, La Poste. While its primary initial mission was to ensure the timely delivery of mail and freight, the company quickly identified a unique opportunity to maximize the utility of its aircraft by entering the passenger market, creating a distinctive dual business model that set it apart from competitors.

A major milestone in the carrier's development was its mastery of logistics, allowing it to operate cargo flights during the night and passenger flights during the day. This operational excellence led to rapid expansion in the charter sector. By the mid-2000s, the airline had become a favorite partner for major European tour operators, earning a reputation for reliability and punctuality that was originally cultivated to meet strict postal deadlines.

The evolution of the fleet was central to this success. Europe Airpost relied heavily on the Boeing 737 series, specifically utilizing "Quick Change" (QC) aircraft. These planes were engineering marvels, featuring palletized seating systems that allowed ground crews to convert a cargo freighter into a full passenger cabin in under an hour. As the airline grew, it modernized its fleet with the introduction of the Boeing 737-700, which offered extended range and greater fuel efficiency, allowing for longer direct flights to holiday destinations.

A significant turning point in the corporate history occurred in 2008 when the airline was acquired by the Irish-based ASL Aviation Group. This acquisition marked a new era of strategic growth, providing the backing needed to navigate the competitive European skies while retaining its French identity and operational base in Paris. Under this new ownership, the airline continued to thrive, maintaining its high service standards and profitability.

While originally dedicated to charter services, the airline eventually ventured into scheduled commercial operations. This diversification allowed individual travelers to book tickets directly, opening up regular routes between France and key locations. Among these developments was the establishment of vital connections, such as the route linking the French capital with Algiers, catering to both business and leisure travelers seeking consistent and quality service across the Mediterranean.

In its modern era, the airline underwent a comprehensive rebranding to align more closely with its parent company. In 2015, Europe Airpost officially became ASL Airlines France. Despite the name change, the carrier preserved its legacy of innovation and dual-service capability, continuing to serve as a bridge between nations and a testament to the enduring spirit of French aviation.